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Interior - Serafina Upper West, New York, NY

Serafina Upper West

4.4 (1189)
$30 and under
Italian
2178 Broadway, New York, NY 10024

Make a reservation

A photo of Serafina Upper West restaurant

Serafina Upper West

4.4
$30 and under
Italian
Upper West Side

Make a reservation

2 people
7:00 PM
Booked 24 times today

About this restaurant

  • Neighborhood gem
  • Good for groups
  • Great for outdoor dining
Located in NYC's premiere “suburban” oasis, we bring energy to the ground floor of The Art House New York Hotel. We are a friendly destination for families, professionals and visitors. Vibrant frescos grace the walls while the pizza oven takes center stage. Our dining room offers expansive vies of the busy streets, while our patio seating puts guests right in the middle of the action. We offer delicious Italian cuisine, featuring fresh pastas, pizzas, seafood and meats.

Outdoor dining is on a first come, first serve policy.

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria, Pizza Bar
  • Hours of operation
    Brunch Fri–Sun 11:30 am–3:00 pm Lunch Mon–Thu 12:00 pm–4:30 pm Dinner Daily 5:00 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Our Private Dining Coordinator: (212) 595-0092
  • Neighborhood
    Upper West Side
  • Cross street
    77th
  • Parking details
    Street Parking
  • Public transit
    Subway lines 1 & 9 to 79th Street
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Serafina Upper West.

4.4

4.4
(1189)
  • 4.5Food
  • 4.4Service
  • 4.4Ambience
  • 4.2Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Serafina Upper West offers a delightful dining experience with "amazing pasta and pizza" and "great food, great price & service." Guests appreciate the attentive staff and enjoyable ambiance. While some diners note noise and occasional service delays, the restaurant remains a "great neighborhood place" for a casual Italian meal.
1,189 Reviews
  1. Katie

    New York City6 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Really great pizza - will definitely go back again!

    Is this helpful?

  2. Joe Gold

    New York City18 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love Serafina Upper West Side! The staff is wonderful. The food is consistantly good. this is our go to place in the neighborhood.

    Is this helpful?

  3. Alice

    New York City19 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Friendly service. Family restaurant. Tasty pizza.

    Is this helpful?

  4. Matthew

    Dorset3 reviews

    2.0

    Dined on October 28, 2026

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    The food was Just ok. The Focaccia was not Focaccia. It was just flat bread with a Cream cheese filling. Having eaten authentic focaccia in italy on many occasions I was very surprised to get this dish served. The waiter was very rude, which also detracted from the experience.

    Is this helpful?

  5. Ellen Gold

    New York City555 reviews

    5.0

    Dined on October 24, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always enjoy our freshly prepared meals. staff accommodating and pleasant. We’ve been to so many Serafina’s around the city. It’s always a pleasure.. the one thing I would like is gluten-free pizza… It looks amazing!

    Is this helpful?

  6. Sam Gold

    Las Vegas59 reviews

    4.0

    Dined on October 21, 2026

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great meal and service. Just a little loud with the music and subsequent conversation. We will return and have the exact same meal. Great, great kitchen!!!

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  7. Riccardo

    New York City2 reviews

    3.0

    Dined on October 17, 2026

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Pasta was overcooked, wine was overpriced. Service was ok.

    Is this helpful?

  8. Barbara

    Connecticut2 reviews

    5.0

    Dined on October 14, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our whole experience there was perfect! The food was amazing, the restaurant is adorable and even though we were there very late and close to closing, we did not feel rushed. Thank you for the great evening out!

    Is this helpful?

  9. Jennifer

    New York City5 reviews

    5.0

    Dined on October 9, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had relatives in town staying in a hotel across Broadway from Serafina Upper West. Since we had had another enjoyable time there a few years ago, we suggested having dinner there. We had such a nice time. Great food, great service. And we spent 3 hours catching up with our relatives without anyone rushing us along. Super nice evening!

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  10. Helaine

    New York City25 reviews

    5.0

    Dined on October 3, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waitress was helpful and attentive. The food was absolutely delicious. Would happily eat here again.

    Is this helpful?

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria, Pizza Bar
  • Hours of operation
    Brunch Fri–Sun 11:30 am–3:00 pm Lunch Mon–Thu 12:00 pm–4:30 pm Dinner Daily 5:00 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Our Private Dining Coordinator: (212) 595-0092
  • Neighborhood
    Upper West Side
  • Cross street
    77th
  • Parking details
    Street Parking
  • Public transit
    Subway lines 1 & 9 to 79th Street
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

FAQs

Yes, the menu includes vegetarian and vegan options, for example the Spaghetti Squash and the Super Vegan pizza.

For a weekend treat, Serafina Upper West's brunch (Friday–Sunday, 11:30 am–3:00 pm) is a popular choice, guests praise the Eggs Benedict and omelets.

Yes, guests report that dogs have been welcomed inside, with one reviewer noting their pup resting comfortably in a cozy booth at this location.

Yes, Serafina Upper West explicitly welcomes families, and staff routinely accommodate children by offering things like a child's cup and even finding a spot to change a baby.

Serafina Upper West offers a main dining room with street views, patio seating (outdoor dining is first-come, first-served), a bar area with bar seating, and larger booths/back rooms, and the location accepts private parties.

Yes, Serafina Upper West offers patio seating (outdoor dining is first‑come, first‑serve), and guests have enjoyed meals out on the outdoor dining space.

For a calmer visit, aim for lunch or an early dinner, guests note the middle of the day and early-evening (around 4pm) tend to be quieter and great for pre-theater meals.

Penne alla Vodka is a standout, it appears on the menu and multiple guests praise the penne alla vodka as particularly well made.

Serafina Upper West feels warm and welcoming, vibrant frescos and a pizza oven take center stage, with expansive street-view seating and a lively, family-friendly dining room that can be quieter at midday or early dinners.

Casual dress, the restaurant's guideline is relaxed and informal, so comfortable, everyday clothes are appropriate.

Yes, Serafina Upper West accepts private parties and can host group events; contact the restaurant for details and arrangements.

Yes, Serafina Upper West runs a lunch special that guests describe as a one-starter, one-entrée and one-drink deal (reported at $29 by reviewers).

Guests commonly describe portions as generous and filling, several reviews note leaving comfortably full and dishes that are sizeable enough to share.

Yes, Serafina Upper West has a full drinks program, including an extensive wine list and sparkling options as well as cocktails (guests mention espresso and lychee martinis).

Yes, Serafina Upper West is often chosen for anniversaries and special evenings, with many guests praising its warm ambiance and attentive service for celebrations.

Yes, Serafina Upper West is family-friendly: the owner description calls it a destination for families, and guests describe staff helping with children (water in a plastic cup, a spot to change a baby) and kids enjoying the pizza and pasta.

How FAQ content is generated

  1. Home
  2. United States
  3. New York City
  4. Manhattan
  5. Upper West Side

Make a reservation

A photo of Serafina Upper West restaurant

Serafina Upper West

4.4
$30 and under
Italian
Upper West Side

Make a reservation

2 people
7:00 PM
Booked 24 times today
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