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Interior - Serafina Times Square, New York, NY

Serafina Times Square

4.3 (1457)
$31 to $50
Italian
224 West 49th Street, The Time Hotel, New York, NY 10019

Make a reservation

A photo of Serafina Times Square restaurant

Serafina Times Square

4.3
$31 to $50
Italian
Theater District

Make a reservation

2 people
7:00 PM
Booked 51 times today
Experiences are available.

About this restaurant

  • Good for business meals
  • Neighborhood gem
  • Good for special occasions
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast, Dessert
  • Hours of operation
    Breakfast Daily 7:00 am–11:00 am Lunch/Dinner Daily 11:30 am–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
  • Neighborhood
    Theater District
  • Cross street
    Between Broadway and 8th Avenue
  • Parking details
    A public lot is available across the street from the restaurant.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine

Experiences

  • Serafina x TodayTix: $55 Prix-Fixe

    1 - 15 people

    Multiple dates available
    An exclusive 3-course theatre menu for TodayTix members. $55 per person (plus tax & gratuity). Choose from wood-fired pizzas, handmade pastas, and Italian classics—all perfectly timed for your show. Silver & Gold members receive a complimentary glass of Prosecco. Located steps from Broadway's biggest hits.

Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Serafina Times Square.

4.3

4.3
(1457)
  • 4.4Food
  • 4.3Service
  • 4.1Ambience
  • 4.0Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Serafina Times Square offers a lively dining experience with "great food" and "terrific service," making it a convenient choice for theatergoers. Some guests celebrated its "lovely ambiance" and efficient staff. While the atmosphere can be noisy, the restaurant's location and diverse menu options make it a popular spot for pre-show dining.
1,457 Reviews
  1. Michelle Gold

    Oklahoma2 reviews

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    It wasn't all that great honestly. Definitely expected more from a NYC restaurant

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  2. Whitney

    Washington DC3 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service - quick dinner ahead of a show with good food. Convenient to theater district

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  3. Sasha Gold

    New York City14 reviews

    5.0

    Dined on October 30, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service is always excellent! Owner stopped by to check on us and he was a lovely gentleman. We will be coming back for sure!

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  4. Andrea

    Tampa4 reviews

    5.0

    Dined on October 24, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious and the wait staff were friendly and helpful. We loved our experience and will be back whenever we’re in New York!

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  5. heidi Gold

    New York City1 review

    5.0

    Dined on October 21, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food is consistently great! It is great for sharing or ordering you own individual meal.

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  6. Ian

    London1 review

    3.0

    Dined on October 18, 2026

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Brought main course whilst starters were still on the table and forgot order of bread. Also ordered additional drinks but these never arrived. I also do not like staff cleaning plates whilst others are still eating !!!!!!

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  7. Mirella

    Montreal1 review

    5.0

    Dined on October 18, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food! Fast service and beautiful place. Everyone was very nice. Little gem in the heart of time square.

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  8. Brittany

    Detroit2 reviews

    1.0

    Dined on October 17, 2026

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Food was decent. Service was terrible. Waitress never came by to ask if we wanted to order drinks, dessert. Rushed to order, no recommendations or asking our familiarity with the menu. The tables were very close, crowded. I would not return to this location again.

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  9. Charles Gold

    San Diego38 reviews

    1.0

    Dined on October 11, 2026

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Worst service ever! We booked a table for seven people at 5:00pm, before a Broadway musical with a 7:30 curtain. Everyone arrived on time and we were seated immediately. Best part of the evening was our table location, it was so far back into the restaurant that no one received cell service. That was perfect as 5 of our guests are college students and this forced them to be much more present than anyone expected. By 5:15pm we ordered drinks and appetizers. All good, so we thought. At 5:20pm we all ordered our main courses. At 6pm, we still hadn't received either our drinks or our appetizers. By 6:15pm still nothing and we began to notice that other tables were also upset and several diners got up and departed. At about 6:25pm with numerous visits from the waiter and his manager, the drinks and appetizers started to roll in. Half of everything we ordered was wrong. After all, it's often difficult to remember to include the chicken on a CHICKEN CEASAR SALAD! At 6:45pm the entrees started to be delivered, a full 1hr45min after arrival. Unfortunately not all the entrees arrived so we cancelled some and shared most meals among ourselves. All the while we were still getting visits from our waiter and his manager, they too were a little distraught. We all understand the lack of kitchen help these days, a simple heads up would have gone a long way in helping us make decisions whilst we still had alternatives. By 7pm all the food that was ever coming had arrived and we gobbled it down like we hadn't eaten in weeks. Then the waiter couldn't seem to get the bill correct, removing those items that were never delivered. And finally, in hopes of saving his tip, the waiter did discount the entire amount by 20%, what a coincidence! By 7:15pm we scurried out the door and made it to our play, kind of on time. I do not recommend this restaurant and will not be returning. BTW, the food that did arrive was decent.

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  10. John

    San Francisco2 reviews

    4.0

    Dined on October 7, 2026

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    The food was ok. Honestly not the best I’ve had. The portions were huge, could have had half of the chicken parm. Way too much food.

    Is this helpful?

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast, Dessert
  • Hours of operation
    Breakfast Daily 7:00 am–11:00 am Lunch/Dinner Daily 11:30 am–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
  • Neighborhood
    Theater District
  • Cross street
    Between Broadway and 8th Avenue
  • Parking details
    A public lot is available across the street from the restaurant.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine

FAQs

Serafina Times Square is ideal for pre‑ or post‑theater dining, for a calmer visit try breakfast or a pre‑matinee lunch, while the dining room tends to fill around 6:00 PM as Broadway crowds arrive.

Serafina Times Square often fills up in the early evening as theatergoers arrive, reviewers note it “began to get rather busy around 6pm” ahead of Broadway shows, while Sunday afternoons and weekday mornings/breakfast visits are frequently described as much quieter and more relaxed.

Cacio e Pepe is a frequently mentioned favorite, it appears on the current menu and multiple reviewers praise the dish.

Weekends are a lovely choice, Serafina offers a dedicated Brunch menu and guests highlight the weekend brunch as a great spot for a relaxed meal.

Some guests report generous servings for particular dishes, for example the fried calamari basket and the vongole pasta were described as generously portioned.

Smart casual is the guide, polished but relaxed attire is appropriate, a nice fit for pre‑ or post‑theater evenings at the Time Hotel location.

Serafina Times Square offers a cozy, well‑designed dining room inside The Time Hotel, guests call it a comfortable, calm retreat from Times Square with an upbeat feel and say you can often hear light jazz or watch the pizza oven in action.

Yes, the menus include labelled plant-based and vegetarian choices, for example the 'Super Vegan' (tomato, artichokes, mushrooms & broccoli rabe) and a Spaghetti Squash vegetarian dish; the delivery menu also lists a Vegetarian Platter.

Yes, Serafina Times Square's cozy ambiance and calm rooms make it a nice pick for a quiet date night, and guests explicitly recommend it for relaxed couple dinners.

How FAQ content is generated

  1. Home
  2. United States
  3. New York City
  4. Manhattan
  5. Theater District

Make a reservation

A photo of Serafina Times Square restaurant

Serafina Times Square

4.3
$31 to $50
Italian
Theater District

Make a reservation

2 people
7:00 PM
Booked 51 times today
Experiences are available.
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