Melting Pot - El Paso

4.4 (388)

$30 and under

Fondue

8889 Gateway Blvd W, Ste 2320, El Paso, TX 79925

About this restaurant

Romantic
Good for special occasions
Innovative

Melting Pot isn't just a meal - it's an experience! Perfect for date nights, birthdays, and celebrations, Melting Pot blends fine dining with interactive fun that makes every occasion memorable. Our restaurant offers a warm, inviting escape where guests cook, dip, and share fondue together at the table. Savor our signature four-course fondue journey with award-winning cheese fondue, crisp salads, premium entrées (filet mignon, cold-water lobster tail, shrimp, teriyaki sirloin, chicken, vegan and vegetarian options), and unforgettable chocolate fondue. Private seating options, curated celebration experiences, and a full bar with craft cocktails and an extensive wine list help create an evening designed for connection and celebration.

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Dining areas

Additional information

Dining style
Casual Elegant
Price
$30 and under
Cuisines
Fondue
Hours of operation
Mon–Thu, Sun 10:00 am–9:00 pm Fri, Sat 10:00 am–10:00 pm
Phone number
(915) 206-4647
Website
https://www.meltingpot.com/el-paso-tx/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
Large Group Dining available. Contact location for details.
Delivery & takeout
Order direct

Location
8889 Gateway Blvd W, Ste 2320, El Paso, TX 79925
Neighborhood
El Paso
Cross street
I-10 & Hawkins
Parking details
Covered Garage and Store Front Parking Available<br />
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Delivery, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Melting Pot - El Paso.

4.4

(388)

4.5Food
4.4Service
4.4Ambience
4.0Value

Noise • Moderate

384 Reviews

V
Victoria Gold
El Paso6 reviews
3.0
Dined on July 14, 2026
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 3
The service was good nothing exceptional but Too expensive for the food that I got
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L
Lucy
El Paso1 review
1.0
Dined on June 29, 2026
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
I was pleased with the process through Open Door while scheduling my reservation. However, we arrived at the restaurant a few minutes early for our 11:30 reservation, and the restaurant was closed until 4:00 that afternoon. I had two people in wheelchairs that we had to quickly shuffle around and take to a different restaurant. I realize the restaurant is responsible for updating any changes to their hours, but surely they had been notified of the scheduled, and confirmed, reservation. Needless to say, we were extremely disappointed! 😡
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S
Sandra
San Francisco2 reviews
5.0
Dined on June 21, 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great service food is pricey but great experience
2 people found this helpful
O
Oscar
New Mexico2 reviews
5.0
Dined on June 9, 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Very great experience! Kelly was awesome and very attentive.
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I
Idaly
Unspecified1 review
1.0
Dined on April 22, 2026
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
Service was so slow and poor. It was my daughter’s 18th birthday we told the waitress and she didn’t care. The waitress from the other table actually brought out a little cake and a candle for that table. A family member had to get up and tell our waitress to please bring out the same thing. We waited about 20 minutes for her to come back for us to be able to ask for salt and pepper. Service was poor then she had to rush us at the end because they were closing. The food was not worth the $420 tab we got. Quick example of why the food isn’t worth the price is the fact that we got 4 asparagus and 3 mushrooms for 6 people. Not a good place to take children, the family or big groups. Not good for business lunch due to the quality of services and timing. Will not be going back again.
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N
Nia
El Paso1 review
3.0
Dined on March 22, 2026
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 4
This was booked to celebrate a birthday. As we checked in, there were two waitresses that were fighting about who would wait our table. The one who won started great. As time went on, the waitress became somewhat rude. As we were ordering, we’d get cut off. The food was great. The ambiance was good. I may or may not return to the Melting Pot. But if I do, I will steer clear of said waitress.
Melting Pot - El PasoResponded on March 24, 2026
Hi Nia, We are very sorry your visit was so disappointing. Our goal is to always provide an excellent experience and we're sorry that wasn't possible. We're very sorry we couldn't fix these issues in the moment. Please reach out to us at (915) 206-4647 so we can discuss further. - Edgar, General Manager
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R
Ricardo
El Paso1 review
5.0
Dined on February 21, 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Isabella was an amazing server for me and my girlfriend birthday dinner. She was AMAZING! Recommended us some drinks and food options as well and a on the house birthday cheesecake which I was not expecting. After years of going out to celebrate me or my significant others birthday the costumer service was amazing and not only that but the food options and the experience made it even better! Definitely will come back and make sure to ask for Isabella she will most definitely make your experience a whole other level.
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M
Manav
San Francisco1 review
2.0
Dined on February 15, 2026
1. Overall 2
2. Food 3
3. Service 1
4. Ambience 4
The valentine's day dinner special was so poorly run. Our 8:30 reservation was delayed by 40 minutes despite us showing up a few minutes early because they were so backlogged. We were then at the restaurant for over 2.5 hours because we had to wait so long for our food to come. We didn't get anyone to even take our order until like 45 minutes in. We had to remind them several times to even get us water. They also did a poor job of explaining how the menu worked despite us mentioning it was our first time there. They also skipped minor details like bringing pretzel bread and if we hadn't seen other tables get it we would've likely never gotten it. I wish we could've gotten the meal discounted if i didn't prepay because this was just such a painful way to spend our valentine's day night. The vibes could've been good but the service really just took us out of the mood
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J
Jacqueline
Hawaii4 reviews
1.0
Dined on February 15, 2026
1. Overall 1
2. Food 3
3. Service 2
4. Ambience 1
In the top three worst dining experiences in 23 years of marriage. I will never pre-pay for a reservation and meal again--it was Valentine's Day, so I assumed this was the norm. We waited 45 minutes past our reservation time, along with several other couples with a reservation at the same time. Hostesses were telling others who came in without a reservation that they could not dine because the restaurant had been overbooked; this might also be an Open Table issue. We were literally hostages because we had already paid and Open Table does not allow refunds. Disorganized and inefficient, restaurant management never checked in with guests and left the young hostesses and waitstaff to fend for themselves, even though we saw the manager hanging out toward the back of the restaurant. Hostesses actively complained about guests not wanting to sit outside to help with the overbooking seating issue, when they don't even have heating lamps and temperatures were in the 50s and windy. Either this Melting Pot location is different from other locations, or the brand has changed their dining concept since I last went to a Melting Pot location in a different state. It was open and loud like a cafeteria. No place for us to wait; one seat for four people in the "waiting area". Not even a bar to sit up because high-top restaurant tables bordered the bar. The hostess stand sat customers first who came in after those who were waiting, possibly because they knew them and couldn't keep track of who was there waiting, their reservation times, or when they had arrived. When we were finally seated, the server had an attitude and took 20 minutes to bring water and tell my husband they could not make the drink he ordered. The salads were fresh, but the dessert fondue pot appeared to be from a mix and was grainy--definitely not chocolate. Overall, it was super disappointing, and I would not recommend this restaurant to anyone who values their time, restaurant ambience, or expects service.
Melting Pot - El PasoResponded on February 17, 2026
Hi Jaqueline, We are very sorry your Valentine’s visit was so disappointing. Our goal is to always provide an excellent experience and we're sorry that wasn't possible. We'd love to make this up to you as what happened on Saturday was not a reflection of us as a restaurant. We're very sorry we couldn't fix these issues in the moment. Please reach out to us at (915) 206-4647 so we can discuss further. - Edgar, General Manager
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J
Joshua
Dallas1 review
1.0
Dined on February 15, 2026
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Experience was hilariously awful, had to sit outside In the cold even though I had a prepaid reservation. Recall the slowest service you've ever had and I promise this is slower. The poor waitress said the kitchen was backed up, WITH WHAT? literally took 1 hour and 45 minutes to be served raw food that I cooked myself!!! My wife loves Korean BBQ and hotpot but this was nothing like that. The cheese and chocolate fondue were ok, but were in no way worth the torture of sitting there for 3 hours with no food on the table. On the way out I counted 10 tables with couples sitting with nothing to eat, just drinks with melted ice. Safe to say that our first time will be the last time.
Melting Pot - El PasoResponded on February 17, 2026
Hi Joshua, We are very sorry your Valentine’s visit was so disappointing. Our goal is to always provide an excellent experience and we're sorry that wasn't possible. With high volume days, the restaurant can get backed up with orders, however it's no excuse for important days like this. We'd love to make this up to you as what happened on Saturday was not a reflection of us as a restaurant. We're very sorry we couldn't fix these issues in the moment. Please reach out to us at (915) 206-4647 so we can discuss further.
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Dining areas

Additional information

Dining style
Casual Elegant
Price
$30 and under
Cuisines
Fondue
Hours of operation
Mon–Thu, Sun 10:00 am–9:00 pm Fri, Sat 10:00 am–10:00 pm
Phone number
(915) 206-4647
Website
https://www.meltingpot.com/el-paso-tx/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
Large Group Dining available. Contact location for details.
Delivery & takeout
Order direct

Location
8889 Gateway Blvd W, Ste 2320, El Paso, TX 79925
Neighborhood
El Paso
Cross street
I-10 & Hawkins
Parking details
Covered Garage and Store Front Parking Available<br />
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Delivery, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

FAQs

Yes, Melting Pot - El Paso offers private seating options and curated celebration experiences for groups and special occasions.

Yes, Melting Pot - El Paso includes a dedicated Vegan Menu (Vegan Cheese Fondue, Vegan Garden Pot, Vegan salads) and several items marked gluten-free or adaptable, for example the Caesar and Melting Pot House salads are gluten-free without croutons and some cheese fondues offer a gluten-free base upon request.

Yes, Melting Pot - El Paso is well suited to date night, with its interactive four-course fondue journey, curated celebration touches and a full bar, and many guests report anniversary and romantic celebrations there.

Yes, the menu and description show the restaurant accommodates requests: gluten-free bases and substitutions are available on several items, vegan options are offered, and the restaurant promotes private seating and curated celebration experiences.

Melting Pot, El Paso feels warm, intimate and casual‑elegant: a modern, open space built around interactive, table‑side fondue that many guests call ideal for date nights and celebrations.

Smart casual is the guide, polished but relaxed; many guests dress up a touch for anniversaries and special celebrations.

Yes, Melting Pot - El Paso is family‑friendly, with a dedicated Kids Menu and many guests describing birthdays and family dinners with attentive servers.

For a calmer visit to Melting Pot - El Paso, try lunch or a weekday evening, guests report the restaurant is often nearly empty around mid-day and on weekday nights, while holiday evenings like Valentine’s tend to be very busy.

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Melting Pot - El Paso

About this restaurant

Permanently Closed

There’s more to explore

Dining areas

Additional information

Menu

Reviews

Dining areas

Additional information

FAQs

Does this restaurant have private dining?

Does this restaurant have vegan/vegetarian, gluten-free or other dietary options?

Is this a good pick for date night?

Can I make any special requests before I arrive?

What's the ambience/atmosphere like in this restaurant?

What is the dress code for Melting Pot - El Paso?

Is this restaurant kid-friendly?

When is the best time to go to Melting Pot - El Paso?

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