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Exterior - Hacienda Sisal - Cancun, Cancún, ROO

Hacienda Sisal - Cancun

4.7 (252)
MXN500 and over
Mexican
Blvd. Kukulkan Km 13.5, Frente al Hotel Royal Sands, Cancún, ROO 77500

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A photo of Hacienda Sisal - Cancun restaurant

Hacienda Sisal - Cancun

4.7
MXN500 and over
Mexican
Cancún

Make a reservation

2 people
7:00 PM
Booked 2 times today

About this restaurant

  • Charming
  • Good for groups
  • Good for special occasions
The Mexican food we serve at Hacienda Sisal restaurant in Cancun is a labor of love and a matter of pride for our chefs, a celebration of Mexico’s glorious culinary heritage.

Savor mouthwatering Mexican food, tequila for connoisseurs and much more in a romantic setting with warm hacienda hospitality

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Mexican, Contemporary Mexican, Traditional Mexican
  • Hours of operation
    Brunch Sun 8:00 am–2:00 pm Dinner Daily 5:00 pm–11:00 pm General Children half pr Daily 5:00 pm–11:00 pm
  • Phone number
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Nelly García
  • Neighborhood
    Cancún
  • Parking details
    Estacionamiento de Hotel, Valet Parking lo domingos am
  • Public transit
    Parada del Hotel Royal Sands.
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cafe, Chef's Table, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Kosher, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Hacienda Sisal - Cancun.

4.7

4.7
(252)
  • 4.5Food
  • 4.8Service
  • 4.7Ambience
  • 4.4Value

Noise • Moderate

252 Reviews
  1. Karen

    Grand Rapids3 reviews

    5.0

    Dined on October 23, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great experience. Wonderful food and friendly staff.

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  2. John Gold

    Tampa377 reviews

    3.0

    Dined on July 28, 2026

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Restaurant failed to check us in for OT and no points applied; service was helpful and attentive; food was just OK and not what we expected given past experience (e.g. enchiladas were not hot when served, dishes needed salt for taste, ). Ambiance was classy and attractive; had a mariachi band which was nice; location was convenient but if coming from the north, the main and only road (Kukulcan) is under heavy construction causing significant traffic tie ups! Had a second reservation for a later date but cancelled it.

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  3. Barbara

    San Francisco3 reviews

    3.0

    Dined on June 9, 2026

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Had fajitas because the rest was more than I wanted to spend. Tableside guac was not enough for six people to share, and should be for the price. The chicken in the fajita dish, although plentiful, had little seasoning or flavor. Same with the accompanying rice. Ambiance was nice and service was excellent. I probably won’t return due to pricing and lack of flavor, though.

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  4. Martha

    Columbus1 review

    5.0

    Dined on May 5, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is our 6th time here, 2nd time this week, and it's been great every time. Food was delicious. In our party our orders ranged from burritos, house steak to octopus and everyone loved their food. Jesus was our server both times this week and went above and beyond. We look forward to visiting again when we return next year.

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  5. Don Gold

    Denver66 reviews

    4.0

    Dined on April 24, 2026

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Can't believe we didn't get here last year...that broke a string of 16 years. Overall good relaxing meal. Service was great. Prices were good. The Queso Fundido seems like it has changed (smaller, less chorizo). All of our mains were good. Will make sure we go back next year.

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  6. Sandra

    San Francisco3 reviews

    5.0

    Dined on April 10, 2026

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Good food and excellent service. Nice atmosphere!

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  7. Kristin

    Denver1 review

    5.0

    Dined on March 4, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was delicious! Highly recommend - great service

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  8. Hannah

    Las Vegas1 review

    5.0

    Dined on March 2, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love the friendly staff and shrimp enchiladas here!

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  9. Peter

    Greater Boston14 reviews

    5.0

    Dined on February 14, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for dinner on Valentine’s Day. Seated promptly and and the waiter was very helpful with the menu. The food was excellent, as we shared a steak and chicken fajita meal. They had a mariachi band playing that night and they were very good

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  10. Karen

    London4 reviews

    4.0

    Dined on February 13, 2026

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Normally food is great. I ordered the chicken fajitas and the chicken was pretty tough and no flavor to speak of. Service is always great.

    Is this helpful?

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Mexican, Contemporary Mexican, Traditional Mexican
  • Hours of operation
    Brunch Sun 8:00 am–2:00 pm Dinner Daily 5:00 pm–11:00 pm General Children half pr Daily 5:00 pm–11:00 pm
  • Phone number
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Nelly García
  • Neighborhood
    Cancún
  • Parking details
    Estacionamiento de Hotel, Valet Parking lo domingos am
  • Public transit
    Parada del Hotel Royal Sands.
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cafe, Chef's Table, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Kosher, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

FAQs

Sunday is a favourite for brunch, Hacienda Sisal serves late breakfast/brunch on Sundays (Dom 08:00–14:00) and guests praise the Sunday brunch buffet.

Yes, Hacienda Sisal welcomes families: children dine here regularly, staff are noted as patient with kids, and the listing notes a children’s half-price provision during dinner hours (17:00–23:00).

Yes, Hacienda Sisal's description highlights a romantic hacienda atmosphere, and guests note special-night visits (anniversaries and Valentine’s Day) often accompanied by mariachi, making it well suited to a special evening.

Yes, Hacienda Sisal offers outdoor patio/terrace seating, and many guests say they enjoyed dining on the patio.

Yes, guests highlight the restaurant’s Sunday brunch buffet (one reviewer cited about $30) and the signature tableside guacamole preparation, a repeatedly mentioned dining experience.

Hacienda Sisal offers a warm, romantic hacienda‑style atmosphere with classy Mexican decor, a pleasant patio, and live mariachi on some evenings.

Hacienda Sisal does host private parties, the restaurant's information confirms private parties are allowed, so you can arrange a private gathering there.

The table‑side Fresh Guacamole (Guacamole Fresco) is a standout, it appears on the menu and guests repeatedly praise the tableside preparation.

Yes, Hacienda Sisal serves alcoholic drinks; guests frequently praise its margaritas, mezcal and other cocktails.

You can dine indoors in Hacienda Sisal’s hacienda-style dining room or enjoy the outdoor patio/terrace, and the restaurant accepts private parties.

Mains are clearly portioned, many list weights (for example, Cowboy Ranchero 500g and Wagyu New York 450g), and guests have described some dishes, like the enchiladas, as large portions.

How FAQ content is generated

  1. Home
  2. Mexico
  3. Cancun / Riviera Maya
  4. Cancún
  5. Cancún

Make a reservation

A photo of Hacienda Sisal - Cancun restaurant

Hacienda Sisal - Cancun

4.7
MXN500 and over
Mexican
Cancún

Make a reservation

2 people
7:00 PM
Booked 2 times today
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