Cello

4.3 (6)

MXN500 and over

Italian

Carretera Federal Chetumal-Puerto Juárez Km. 298, Playa del Carmen, ROO 77710

Make a reservation

Cello

4.3

MXN500 and over

Italian

Cancún

Make a reservation

2 people

Nov 8, 2026

7:00 PM

Booked 2 times today

About this restaurant

The Art Of The Italian Table
Italians have a talent for handling fresh ingredients and turning each meal into a memorable feast. At Cello, we share creations like housemade pasta, fresh salads, and exquisite charcuterie, bringing the flavors of Northern Italy to our corner of the Riviera Maya. Our cozy, warmly lit space invites you to take your time as you savor each dish, alongside our outstanding wine selection.

Dining areas

Additional information

Dining style
Casual Elegant
Price
MXN500 and over
Cuisines
Italian
Hours of operation
Daily 5:30 pm–11:00 pm
Phone number
984 877 3699
Website
https://www.banyantree.com/es/mexico/mayakoba/dining/cello
Payment options
AMEX, Mastercard, Visa
Dress code
Resort Casual
Executive chef
Alfonso de la Dehesa

Location
Carretera Federal Chetumal-Puerto Juárez Km. 298, Playa del Carmen, ROO 77710
Neighborhood
Cancún
Cross street
Banyan Tree Mayakoba
Parking details
Valet
Additional
Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Vegan, View, Wheelchair Access, Wine

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Cello.

4.3

(6)

4.5Food
4.5Service
4.5Ambience
3.7Value

Noise • Energetic

6 Reviews

M
Mark Gold
Vancouver19 reviews
4.0
Dined 4 days ago
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 5
The food was excellent but incredibly overpriced. The service was attentive and prompt
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C
Charu
San Francisco2 reviews
5.0
Dined on July 30, 2026
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Excellent bread and artichoke appetizer. Also their shrimp pasta was great! Hostess greeting at front was terrible and unfriendly. Rest of staff, server, service and chefs weee incredibly kind.
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C
Claudia
Miami1 review
2.0
Dined on June 7, 2026
1. Overall 2
2. Food 4
3. Service 2
4. Ambience 4
Prices are absurd. The good was great but does not justify the pricing. Not to mention the services was atrocious. We were served water once; never checked on for water again. Ordered drinks, not once were asked if we wanted another and no time in between quick exchanges to ask. Had to flag the server down. My husband asked for an extra plate and it was brought was he was already almost done with his food. Our friend got the sampler option and was brought his app with our entrees and by the time everything else got there we were done eating. Our table wasn’t cleaned till after we complained. The manager seemed clueless and their poor attempt at a resolution was to give us champagne which we kindly declined. Juan Luis (i think was his name) was super kind, came apologized and mended the situation. Everyone else was pretty clueless. Sad experience considering how much it costs to stay at Banyan Tree. Not an experience you’d expect here.
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J
John Gold
Denver6 reviews
1.0
Dined on April 2, 2026
1. Overall 1
2. Food 1
3. Service 2
4. Ambience 3
Olive Garden quality with Carbonne prices. I am happy to pay resort prices but this was outrageous. $75 for pasta carbonara, $60 for red sauce rigatoni, $45 for a negroni. And the pasta is definitely from a box and not made fresh. Prices have more than doubled since we were here two years ago and the food was worse. Absolutely won’t return.
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G
Giselle B
Philadelphia3 reviews
3.0
Dined on January 30, 2026
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 3
Service was distracted and very delayed. For any requests we had to keep reminding our server, but other than that it was good food and ambiance.
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P
Pamela
Chicago5 reviews
5.0
Dined on July 25, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Beautiful scenic views were the focal point of the evening. Food and impeccable service were most memorable:
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Dining areas

Additional information

Dining style
Casual Elegant
Price
MXN500 and over
Cuisines
Italian
Hours of operation
Daily 5:30 pm–11:00 pm
Phone number
984 877 3699
Website
https://www.banyantree.com/es/mexico/mayakoba/dining/cello
Payment options
AMEX, Mastercard, Visa
Dress code
Resort Casual
Executive chef
Alfonso de la Dehesa

Location
Carretera Federal Chetumal-Puerto Juárez Km. 298, Playa del Carmen, ROO 77710
Neighborhood
Cancún
Cross street
Banyan Tree Mayakoba
Parking details
Valet
Additional
Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Vegan, View, Wheelchair Access, Wine

FAQs

Private dining isn't part of Cello's offering, private parties are not available, and the restaurant emphasizes its cozy, warmly lit dining space.

Yes, Cello offers outdoor dining, with guests enjoying outdoor dinners and waterfront seating that highlights the restaurant's scenic views.

Resort-casual is the guide at Cello: light, comfortable clothing is appropriate and nothing formal is expected.

Yes, Cello's cozy, warmly lit dining room, outstanding wine selection and waterside views make it a lovely pick for a special evening; guests recount baby‑moon and waterfront dinners.

Cello feels cozy and warmly lit, serving Northern-Italian dishes alongside an outstanding wine selection, with many guests praising its scenic, waterfront setting.

For the best experience, visit Cello for dinner, guests rave about the outdoor, waterfront dinners, and choose a weekday evening if you want a calmer visit.

Yes, families visit Cello and staff are noted as warm with children, and guests mention a kids menu and toddler-friendly orders.

Cello offers a cozy, warmly lit indoor dining room and outdoor waterfront seating so you can enjoy the views while you dine.

How FAQ content is generated

Make a reservation

Cello

4.3

MXN500 and over

Italian

Cancún

Make a reservation

2 people

Nov 8, 2026

7:00 PM

Booked 2 times today

Cello

Make a reservation

Cello

Make a reservation

About this restaurant

Dining areas

Additional information

Concierge
AI Beta

Menu

Reviews

Dining areas

Additional information

FAQs

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Does this restaurant have outdoor seating?

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Cello

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