Always enjoyable and reliable. This visit was slightly disappointing as the hibachi rice was too mushy meaning the rice used was warm when it should be cold. Also the dinner menu is quite expensive for what it is. Would I go back though? Yes, absolutely as we really enjoy it.
Over priced for the terrible service. Under staffed and no real ambiance. No music. Miserable chefs. I can see this chain turning into a Harvester type restaurant as it only attracts a certain demographic and has completely lost it's class and charm. So sad. Food is still decent but not worth the price they want for it. Service charge is shocking!
The show was lovely and the food was nice. I would definitely recommend to a friend. I will also revisit
Too hot and smelly inside the restaurant. It felt like there was no aircondition at all. Our hair and clothes smelly from the food.
We have been here a few times and it is always a winner with my teenage boys and my husband. The food is very good and the chefs are always amusing and make an effort. It was quite noisy as it was 8pm on a Saturday night so there were a lots of children's birthday parties. That aside, they soon left and we had a very enjoyable even with delicious food.
Very nice, great atmosphere, great cake, great chef. Would recommend
Faultless experience upon arrival- being greeted, handing coats to cloakroom, taken to waiting area for a few minutes as table is prepped and private table experience. Great selection of food, great service from Chef and restaurant team.
Very poor ventilation- strong smell of fried oil on clothes for 24 hours
Thank you for an awesome experience . It was a Birthday celebration and even though his name was forgotten on the birthday board, he still had an awesome time.
Great for kids and families, would not go for a romantic evening. A little overpriced
I prefer the one close to picadilly than the one in south ken...because it s less touristic and more comfortable
Great place to celebrate birthdays! Engaging fun chef, interaction with other restaurant goers, great food and excellent service.
Staff where very friendly, our cook was funny and welcoming and made us feel comfortable, really enjoyed our evening
Nice place. Always delivers. Kids love it. Expensive though. But it is a show!
Good food . Very good service . Will come again
We arranged a birthday dinner for my son.
Specifically stated on booking that it was a birthday occasion.
Food was decent, but much smaller portions than their global restaurants.
Normally benihana has a birthday celebration.
These people didn't, just bought the bill. I asked the hostess on the way out.... She shrugged her shoulders, after confirming that it was on the booking; said she would speak to the waiter.... On our way out, after I paid the bill.
Pathetic service for a high price.
I would have gladly paid extra.....
Son was dissapointed... We've done this in USA and Canada many times over the years on birthdays.
After hearing so much about this place It was such a dissapointment.
Excellent experience, very enjoyable. Would go again
I just love eating here! Had to share my enjoyment with the rest of my family.
I found it a little underwhelming. We went for lunch and were the only people in there so it was a bit awkward having a chef to ourselves. Food was ok but nothing special.
It was ok. There is a lack of enthusiasm with the eating staff. Chef was very good. Staff need to cheer up - they’re in a service business.
The food was okay. I have been to other Hibachi restaurants and they were much more interactive which livened up the atmosphere for everyone. Our chef cooked for about 5 minutes, made a few jokes, dropped two eggs and then left. We were celebrating a friend visiting from California and it put a bit of a damper on the evening as it wasn't what we were expecting at all.
Unfortunately, I would not recommend.
Lovely ambience, the service was great and the food was good. It’s definitely an experience for the whole family. Quite pricey but worth going for a special occasion.
The staff are very rude and unwelcoming. They are not accommodating at all.
Was really good food and amazing customer service ,really nice people, chef was so funny and crazy
Lovley would go everytime staff where excellent
A great place to entertain friends and family, especially teens. Mine loved it and the food was well cooked, fresh and tasty. Not fine cuisine but cooked by the impressive and engaging chefs, right in front of you , made it special and an evening to remember. Fantastic cocktails as well! The decor is pretty basic, could do with updating for a more upmarket / cool feel.
Great place to be, lovely ambience. Drinks were great, food was good and obviously great experience having the chef cook it up right in front of you in style
Had an amazing meal with my family for my dads 60th, couldn’t have been better! Thanks for great entertainment and great food
Errol was a very good Chef and funny
Fantastic place for a celebration- we loved the banter from our chef and the food was excellent!
It was my first birthday in London and I really enjoyed and our chef Cesar is really nice guy. Concept is very good and i will come again. :)
Your chief need to look on internet the real Japanese food and service. Clean when they are cooking. The ground and the tapanjaki table was dirty. The service girl was forgotten a lot of thinks. 3 on the 5 win bottles were not available. Not acceptable. Or neighbor tels us, that several years ago = much more better.
Celebrated a birthday food fantastic service excellent
We have dined in Benihana Kings Road before. It was my sons 13th Birthday (and there were many others celebrating their special day there too) and the Benihana staff made the day special. Our chef Marvin was just lovely and the food he cooked was soo good! Ivy our waitress was very friendly and always made sure we were ok. All in all a lovely evening out. Great tasting food and excellent service.
Food is average and good for family hang out but its really noisy.
As always Benihana doesn’t disappoint. Had a lovely birthday celebration there. Will be back again.
The staff and atmosphere was amazing! The surprise happy birthday singing at the end was a cherry on top. Our chef, Cesar, was perfect! Definitely recommend it.