Zocca

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1. OT

   OpenTable Diner

   Houston

   1 review

   vip
   2.0

   1 review

   Dined 2 days ago

   overall2food2service2ambience5

   Low quality service. Food was what I’d expect at a Luby’s. Very unsatisfactory overall. Well below expectations.

   Report
2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service2ambience1

   Terrible la comida.

   Report
3. OT

   OpenTable Diner

   Orlando

   1 review

   vip
   1.0

   1 review

   Dined on April 30, 2022

   overall1food1service1ambience2

   Terrible service. Waited for wait staff and when they finally delivered our drinks, the order was wrong. Then we waited for them to come back and they never did. None of the tables around us were being served either. We walked to the podium, returned our drinks and left.

   Report
4. PA

   PATRICIA

   Guanajuato

   1 review

   5.0

   1 review

   Dined on April 29, 2022

   overall5food4service5ambience5

   Good ambiance outside on the River Walk, a nice luncheon food selection, and excellent service.

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5. DC

   DanielC

   1 review

   5.0

   1 review

   Dined on April 23, 2022

   overall5food4service5ambience5

   Nice place to eat at. Great service. Good good. Would go back.

   Report
6. WM

   WendiM

   San Antonio

   1 review

   5.0

   1 review

   Dined on April 17, 2022

   overall5food5service5ambience5

   We had a lovely Easter brunch at Zocca. We were sat outside on the riverwalk as we requested. Every dish we had was very good. In fact we had a hard time picking our top three favorites. The food was hot and the brunch area set up beautiful and very clean. The service was great and our waiter Miguel was very attentive.

   Report
7. RD

   RobertD

   Saskatoon

   1 review

   2.0

   1 review

   Dined on April 12, 2022

   overall2food3service5ambience5

   We picked Zocca because we had seen Google reviews that they would be able to accommodate a plant based diet. I even mentioned we were plant based when I booked through open table. Turns out they don’t have anything but fries and a few salads that are plant based. Just disappointed that no one caught this and messaged us saying that was not the case anymore. It also asked if our reservation was for an event and checked that it was for our anniversary. Never was mentioned by anyone that sat or served us. Not the end of the world but why ask then in the reservation process. Seems a bit silly. The salad and fries were decent. Not anything spectacular though. I’m sure the rest of the food is decent too but for us, as people on a plant based diet, we won’t be back. The server was awesome and I could tell she felt bad telling us after talking to the kitchen that we were out of luck. Not the way I had hoped our 27th anniversary dinner would go.

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8. OT

   OpenTable Diner

   San Antonio

   4 reviews

   vip
   5.0

   4 reviews

   Dined on April 9, 2022

   overall5food5service5ambience5

   Good place to enjoy food and drinks before continuing downtown

   Report
9. JL

   JenniferL

   Birmingham

   1 review

   5.0

   1 review

   Dined on April 2, 2022

   overall5food5service5ambience5

   The Texas-shaped Belgian waffle and breakfast burrito were hits, but everything we ate for breakfast was delicious. We were seated by the river, and our server was fantastic. Highly recommend

   Report
10. OT

    OpenTable Diner

    Raleigh

    19 reviews

    vip
    3.0

    19 reviews

    Dined on March 23, 2022

    overall3food3service4ambience3

    It was difficult to understand why it was so hard to get a reservation at Zocca- we finally got a late one to find only three other tables occupied- the server said that she would inform the manager of the lack of reservation times but we suspect this occurred because she was the only visible server there and they couldn’t handle too many diners- the spaghetti and meatballs were tasty and the ambiance very quiet….

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11. OT

    OpenTable Diner

    Washington DC

    3 reviews

    vip
    2.0

    3 reviews

    Dined on March 19, 2022

    overall2food3service1ambience3

    Service was absolutely horrible. We were guests of the hotel and were very surprised that the restaurant staff was so inattentive compared to the rest of the property. It was not just our waiter, every table we could see was irritated and trying to get service. We sat outside for over an hour and I didn’t even get a refill on my water glass. Will not return and would not recommend.

    Report
12. NF

    NickF

    San Antonio

    1 review

    3.0

    1 review

    Dined on March 11, 2022

    overall3food5service1ambience3

    Seafood was great the service was bad. The waiter talked back to us then we asked where our drinks were 20 mins later. He also brought us a bread basket after dinner was finished. The manager did apologize wincing was appreciated.

    Report
13. d

    dine2gether

    Central Texas

    12 reviews

    5.0

    12 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    Nice casual Friday night dinner. Excellent service! We are from the appetizer menu. Very good.

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14. SE

    SEDI

    Houston

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 9, 2022

    overall1food1service1ambience1

    Very disappointed, we made the reservation well in advance for a business meal during a convention. We also confirmed our reservation saying we will be there and on the day we walked with our guests from the Henry B Gonzalez convention center for our meeting only to find the door shut and no one in the restaurant. We had to scramble to find another restaurant for our meeting as the schedule was tight. Very disappointed!

    Report
15. EV

    ElizabethV

    San Antonio

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5

    Best tasting food we have ever had at a hotel property. We now have a new restaurant to frequent when we come to San Antonio.

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16. IO

    IsabelO

    San Antonio

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food4service5ambience5

    Good food - expensive though

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17. GR

    GregR

    New Orleans

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 12, 2022

    overall3food3service1ambience5

    Great ambiance, we sat outside Overlooking the Riverwalk. The food was was good, but was what was really sad was our service. We ended up leaving early because of it. I hope if the server is this unhappy that she finds another more suitable job.

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18. OT

    OpenTable Diner

    Central Texas

    5 reviews

    2.0

    5 reviews

    Dined on January 29, 2022

    overall2food2service1ambience4

    We arrived and were escorted to a table covered in crumbs. Our server was a young man with little experience and in desperate need of training. My husband asked if the restaurant week portion was the same as the same dish offered on the regular menu. The young man told my 6 ft over 200 lb husband it wasn’t worth the extra money for the regular menu version. We shouldn’t have trusted him. The seafood pasta dish was the size of a small child’s cereal bowl and was served cold. There was 1 mussel, 2 scallops, and 2 shrimp in a bowl with a handful (literally) of pasta. Our server never refilled our drinks, not once. He walked by 3-4 times and stopped once and never took away the empty dishes. My minestrone soup had mushy overcooked pasta. The only reason I gave a 2 was the tiramisu dessert and my husbands mussel appetizer. Both were great. We try different restaurants during restaurant week but this one was an epic fail.

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19. ER

    EduardoR

    1 review

    3.0

    1 review

    Dined on January 24, 2022

    overall3food3service4ambience4

    It was good, short staff I think ,a little salty on the food but ok

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20. OT

    OpenTable Diner

    San Antonio

    5 reviews

    5.0

    5 reviews

    Dined on January 22, 2022

    overall5food4service5ambience5

    I really enjoyed our experience at Zocca, everything was great

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21. OT

    OpenTable Diner

    Tampa

    2 reviews

    4.0

    2 reviews

    Dined on January 22, 2022

    overall4food4service4ambience4

    We booked for restaurant week. The three course lunch was absolutely delicious. Our server was very attentive and extremely friendly. My husband and I truly enjoyed our lunches. Prefixed price for a three course lunch of this calibre is incredible. Will definitely return for dinner.

    Report
22. PA

    PATRICKC

    San Antonio

    49 reviews

    vip
    2.0

    49 reviews

    Dined on January 20, 2022

    overall2food2service3ambience3

    Everyone is struggling but you have to expect a certain level of experience from a nice restaurant. Appetizers were good. Seafood pasta was extremely bland swimming in a pool of pasta water. Desert was very good but nothing special. Service was adequate but as bland as the entree.

    Report
23. JG

    JesusG

    San Antonio

    27 reviews

    vip
    5.0

    27 reviews

    Dined on January 20, 2022

    overall5food5service5ambience5

    Delicious food, very nice setting, quiet, very good customer service, definitely a repeat.

    Report
24. WT

    WarrenT

    San Antonio

    1 review

    2.0

    1 review

    Dined on January 19, 2022

    overall2food2service2ambience4

    We went for Restaurant Week. My wife ordered the slow braised beef rib and I ordered Tagelietti ragu. Times are really hard on hiring and keeping good staff, but our waitress (think she actually a hostess) was really new (and not trained properly). She severed my wife's meal and 20 mins later I asked about mine - Deer in the headlights...she had forgot to order mine - I just cancelled it. However, more disappointing was the beef rib -- 90% grit and fat. I think my wife got 3 bites of real meat out of the whole rib. We took in consideration the difficult times and didn't ask for a manager or make a deal of it; however, that doesn't change it was a very disappointing dinner.

    Report
25. CW

    ChristyW

    San Antonio

    1 review

    1.0

    1 review

    Dined on January 17, 2022

    overall1food1service2ambience3

    Restaurant only had two other tables occupied. Was nice atmosphere, greeter was pleasant. Was seated right away, she brought us silverware and water. Waiter finally showed up 10 minutes later asking for our order. He mumbled behind his mask so very difficult to understand. We already knew our order so we gave him appetizer and main dish order. We forgot to order drinks but he never asked either. We waited 10 more minutes for mozzarella sticks to come out, nothing special. Can buy same kind in frozen section at store. People at bar were screaming and clapping for football game which took away from ambiance. Our plates were removed by waiter quickly but felt like another 20 minutes until we saw him again. He brought out my salad and said he was waiting for the fettuccine. I found out he already coated my salad with dressing, after a few bites I could see some leaves were wilted and old. Our main entrees finally came out. The fettuccine was very small portion like a kids meal with 5 little shrimp in top that were dark in color. They were obviously overcooked. I ordered a chicken panini. The focaccia bread was dry and entire sandwich had no flavor. I took two bites and couldn’t manage anymore. Waiter came by to ask how everything was and when told about the fettuccine he removed from ticket. Overall, way overpriced to not get decent service. Our waiter was serving the entire restaurant which explained the wait but there was no apologies, no explanations , and very poor food coming from kitchen. You expect higher quality when you pay these prices. A big disappointment and do not plan on trying this again.

    Report
26. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 15, 2022

    overall2food3service1ambience2

    Fue MUY LENTO, esperamos la comida por 60 Min

    Report
27. I

    Inez

    1 review

    2.0

    1 review

    Dined on January 15, 2022

    overall2food1service1ambience2

    We ordered the culinaria menu. The soup was cold. The pasta was okay but nothing special and it also was not warm. The scallops in the pasta were very tasty. The service was extremely slow and it was not busy. Parking across the street was $20. If we had parked at the hotel by the valet they would have validated the parking. That was no where on the website.

    Report
28. n

    nilam

    San Antonio

    2 reviews

    4.0

    2 reviews

    Dined on January 15, 2022

    overall4food3service3ambience3

    We tried the culinaria menu,seafood pasta entre was ok,service for food from ordering to arrival took a long time.

    Report
29. DM

    DianeM

    San Antonio

    28 reviews

    5.0

    28 reviews

    Dined on January 15, 2022

    overall5food5service5ambience4

    Excellent restaurant week menu. Seafood pasta was delicious as was the beet salad. My dessert was good but it bore no resemblance to crème brûlée which it purported to be. Great value overall. Restaurant was quite full but only 2 servers managed to keep up with everyone in a timely manner. It got very noisy when it filled up - my only complaint.

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30. T

    Tazdevil

    1 review

    4.0

    1 review

    Dined on January 15, 2022

    overall4food5service5ambience3

    We enjoyed the service and the food! The ambiance was confusing. It looked like an old buffet cafe not an elegant Italian restaurant! Kat did a fantastic job serving us and as I said the food was amazing!

    Report
31. ML

    MelissaL

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on January 4, 2022

    overall5food5service5ambience5

    We went to celebrate our daughter’s birthday. They had a limited menu but the chef prepared her what she wanted(it was not on the limited menu). The service was great!

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32. OT

    OpenTable Diner

    Indiana

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience1

    Can’t order off the menu on the weekend. It’s just a buffet like you would find for a hotel breakfast.

    Report
33. AD

    ADALBERTOR

    1 review

    4.0

    1 review

    Dined on January 1, 2022

    overall4food4service4ambience5

    MEJORAR ACTITUD DE LA MESERA, POR EL RESTO DEL PERSONAL MUY BIEN.

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34. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on December 31, 2021

    overall5food4service5ambience5

    New Year’s Eve

    Report
35. RR

    RichardR

    1 review

    5.0

    1 review

    Dined on December 31, 2021

    overall5food5service5ambience5

    Staff was great and the New Year courses were delicious !

    Report
36. TF

    TimF

    1 review

    3.0

    1 review

    Dined on December 25, 2021

    overall3food3service5ambience2

    Our waiter was outstanding, but for the money that we spent, we were disappointed with our meals. Ending on a positive note, the desserts were outstanding!

    Report
37. TH

    THOMASB

    1 review

    2.0

    1 review

    Dined on December 25, 2021

    overall2food1service2ambience2

    This was a complete waste of time. Server really didn't seem like she wanted to even be there. Food was horrible. Can't believe there is someone in that kitchen that actually thinks what they send out is good italian. Pizza had no taste, way too much cheese and probably the worst pizza I have had. Meatball two rocks with sauce on them. Stay away from this place.

    Report
38. CS

    CSDF

    1 review

    1.0

    1 review

    Dined on December 25, 2021

    overall1food2service1ambience1

    Staff members were not polite. Not enough options for kids. Too expensive for what you get in return.

    Report
39. LH

    LynnH

    1 review

    5.0

    1 review

    Dined on December 19, 2021

    overall5food5service5ambience3

    I ate at the bar. The bartender was very attentive ... service was great. I had the seafood pasta. Although a little pricy, it was delicious. The scallops were moist and tender. I will definitely return and order the same meal.

    Report
40. OT

    OpenTable Diner

    Houston

    1 review

    2.0

    1 review

    Dined on December 19, 2021

    overall2food2service3ambience2

    They seemed understaffed, the server was very nice however lacked knowledge of the menu. The dessert was good, it was a crème brûlée. The mozzarella sticks were like sonics. We would have ordered dinner but it took a bit to get our drinks and app so we decided against it.

    Report