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The Melting Pot - Richmond

4.5
4.5
1910 Reviews
$31 to $50
Fondue
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.

Make a reservation

2 people

7:00 PM


Booked 38 times today
Experiences are available.

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fondue, Swiss, French

  • Hours of operation

    Dinner Mon–Thu 5:00 pm–10:00 pm Fri 5:00 pm–11:00 pm Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Phone number

    (804) 741-3120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

  • Neighborhood

    Richmond

  • Cross street

    Gaskins Road

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Touch of Romance

    $7.95 per person

    Mar 29 - Dec 31, 2023
    Enhance your dining experience whether it be a birthday, anniversary or date night with our Touch of Romance package. Your table will be decorated with rose petals and tealight candle.

Popular dishes

What 1,910 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.4Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Richmond

    Romantic

  • Richmond

    Good for special occasions

Sort by

  1. Paige

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    We love the Melting Pot! Always a great experience. Our server took great care of us for our special anniversary celebration.

    Is this helpful?

  2. TheresaH

    Richmond

    10 reviews

    vip
    3.0

    10 reviews

    Dined 2 days ago

    overall3food4service2ambience4
    We have been there quite a bit but our server gave us a tiny tray of bread/veggie for 4 people cheese course, we asked for more and she was noticeably annoyed. In the past they gave teo trays (one each side of table) and then immediately asked if we had a favorite type to bring more. Not this server, she did finally (after 15 minutes bring more). The meat course was fine- however my son ordered plain chicken- it came with the spices- because everything took so long prior he just opted to keep it- he ate 3 pieces and just dumped the rest in the broth. Then for about 30 minutes she kept promising to bring dessert as we sat with nothing. Kept coming by saying she was bringing it, half hour later it came. The whole thing was weird- the service sad. We are used to having excited servers that are eager to make get you your food in a reasonable time and be accommodating when you want something. Oh well, off the list for a while- i think last year we went 10 times, won’t be the case this year.

    Is this helpful?

  3. OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Absolutely love this place! This is my wife and I to go to

    Is this helpful?

  4. Hammiki

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on May 27, 2023

    overall4food5service4ambience5
    The only reason I didn't give 5 stars is bc the hostess was NOT friendly or polite. She didn't smile not one time welcoming us to their establishment. But besides her, our waiter was excellent, food was outstanding. Romantic and Delicious. Can't wait to go back.

    Is this helpful?

  5. jennifer

    Denver

    5 reviews

    5.0

    5 reviews

    Dined on May 26, 2023

    overall5food5service5ambience5
    Really enjoyed dinner. Past several visits we had bad service, but this visit was excellent. Server Dominick was really good. Hope he stays around for a long time because we will be requesting him for now on

    Is this helpful?

  6. FoodiesParadise

    Richmond

    35 reviews

    vip
    5.0

    35 reviews

    Dined on May 24, 2023

    overall5food5service5ambience2
    The food and service was spot on as usual. We had a great time! The only negative was the family that brought in a small an very loud baby that decided to pitch a tantrum. I blame the adults and not the restaurant. We all breathed a Avery big sigh of relief when they left with toddler in tow.

    Is this helpful?

  7. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 17, 2023

    overall5food5service5ambience5
    Delicious food. Love The vibe. Super friendly staff.

    Is this helpful?

  8. SaquoyahJ

    1 review

    5.0

    1 review

    Dined on May 15, 2023

    overall5food5service5ambience5
    Everything was awesome, great experience for the first time.

    Is this helpful?

  9. WandaP

    Orlando

    11 reviews

    5.0

    11 reviews

    Dined on May 14, 2023

    overall5food4service5ambience4
    Service was excellent. Our waitress, Janine B was very knowledgeable and friendly. She kept our waters filled and brought our food out very quickly.

    Is this helpful?

  10. OpenTable Diner

    Richmond

    1 review

    vip
    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service5ambience3
    Food and service were great, a little dated, some renovation including lighting would make it perfectly for family gatherings

    Is this helpful?

  11. OpenTable Diner

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5
    Service and taste was excellent. Jacob is an awesome server, very knowledgeable and attentive. Price is on the expensive side, however I will dine again.

    Is this helpful?

  12. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service3ambience4
    The Melting Pot is a favorite restaurant of mine. I enjoy the Richmond and Florida location very much.

    Is this helpful?

  13. JoyceB

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5
    The food was great and it was a nice and fun experience!

    Is this helpful?

  14. SeanM

    Washington DC

    11 reviews

    5.0

    11 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5
    Always enjoy the Melting Pot and this visit didn’t disappoint. They add enough new stuff to the menu but keep the classics we know and love.

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  15. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 12, 2023

    overall2food4service4ambience1
    Food and service was really good. We were disappointed that we were seated in the back party room at a table for 4 when there was just the 2 of us celebrating our anniversary. We were the only party of 2 back there and the room was filled with large parties. We previously had upgraded our table to the Romance Package which we felt like was a total waste of money. Not exactly the quiet romantic setting we expected from this restaurant.

    Is this helpful?

  16. Shasta

    London

    5 reviews

    3.0

    5 reviews

    Dined on May 12, 2023

    overall3food4service5ambience2
    Great food, great service, however not a place I’d recommend to couples wanting a date night or relaxing dinner as it seems to be more of a family restaurant. Overall worth a visit though.

    Is this helpful?

  17. Cody

    1 review

    5.0

    1 review

    Dined on May 9, 2023

    overall5food5service5ambience5
    Perfect place for an anniversary. Food was amazing and service was great! 5 Stars

    Is this helpful?

  18. Disappoint

    Richmond

    10 reviews

    4.0

    10 reviews

    Dined on May 6, 2023

    overall4food5service4ambience5
    Great date night! Experience is always nice! Had the Classic full 4 course. Recommended.

    Is this helpful?

  19. Service

    Richmond

    44 reviews

    vip
    5.0

    44 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5
    great time with husband on date. always a good time at melting pot.

    Is this helpful?

  20. SteffanieA

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on April 23, 2023

    overall5food5service5ambience2
    We were sitting in a main aisle and it was louder than I was hoping. But otherwise, everything was amazing. The service was great, the food was great and it was a great date night.

    Is this helpful?

  21. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on April 23, 2023

    overall5food4service5ambience4
    We dined at Melting Pot for our daughter’s Sweet 16. Our server, Jacob, made our experience a very memorable one! His customer service, friendly disposition and knowledge of the menu was on point and very helpful for us newbies. We ended the night with a picture of Jacob, my daughter and her friends! Thank you Melting Pot for a wonderful first visit. :)

    Is this helpful?

  22. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on April 22, 2023

    overall5food5service5ambience5
    Love, love this place!!! The service is amazing! The experience and cooking your food and the yummy cheeses and chocolates. Delish!

    Is this helpful?

  23. OpenTable Diner

    Unspecified

    1 review

    5.0

    1 review

    Dined on April 19, 2023

    overall5food5service5ambience5
    Haley took great care of us and all the other servers in the area made sure to check on us as they passed by as well. It felt like by the time we left, every staff member had at some point dropped by to make sure our meal was perfect. Classic Alpine cheese is the way to go! I will DEFINITELY be back sometime in the near future.

    Is this helpful?

  24. SuzanneK

    1 review

    2.0

    1 review

    Dined on April 15, 2023

    overall2food1service3ambience5
    I haven't visited since Covid... but the quality of the food too a nose dive. Got the 2 person dinner. The Alpine Fondue was too salty. The meats were flavorless and chewy. The chocolate (flaming turtle) was way too sweet that it tasted fake. The salad was the only good part of the meal. For $60 per person it was disappointing.

    Is this helpful?

  25. KarolinaM

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food5service5ambience5
    Service, atmosphere and food were great! Server was attentive, pleasant and helpful!

    Is this helpful?

  26. OpenTable Diner

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on April 13, 2023

    overall4food4service5ambience4
    Great service. Great food. Great date. Thank you for an enjoyable evening.

    Is this helpful?

  27. DebbieN

    Richmond

    1 review

    5.0

    1 review

    Dined on April 8, 2023

    overall5food5service5ambience5
    Service and food were amazing. Would definitely go back!

    Is this helpful?

  28. knitone

    Richmond

    139 reviews

    vip
    3.0

    139 reviews

    Dined on April 8, 2023

    overall3food2service5ambience4
    I wanted to try the restaurant. The cheese course was good. Dessert very good. Meat course on the tough side. Server was good

    Is this helpful?

  29. TimL

    Richmond

    1 review

    5.0

    1 review

    Dined on April 6, 2023

    overall5food5service5ambience5
    We came for a rare date night on Thursdate and got the Romance Touch. It did not disappoint at all! It was more than I ever expected. Can not say enough about our waiter, he made the experience all that it could be.

    Is this helpful?

  30. OpenTable Diner

    Richmond

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 4, 2023

    overall5food5service5ambience5
    The staff was wonderful - made dinner a fantastic experience

    Is this helpful?

  31. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on March 26, 2023

    overall5food5service5ambience5
    Excellent. First date mementoes will be forever. Our server was the best. The food was excellent.

    Is this helpful?

  32. eatRva

    Richmond

    26 reviews

    vip
    5.0

    26 reviews

    Dined on March 26, 2023

    overall5food5service5ambience5
    Love this place! Great as always!

    Is this helpful?

  33. OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on March 25, 2023

    overall5food5service5ambience5
    Amazing all around service as always. Great portions for the money spent.

    Is this helpful?

  34. AidenM

    Orlando

    6 reviews

    vip
    3.0

    6 reviews

    Dined on March 25, 2023

    overall3food5service2ambience3
    Food was good, as usual, but our server seemed overloaded, frustrated, and overwhelmed. At one point, it looked like she had at least five tables. Because of this, she could not possibly provide the level of service expected. This really diminished our overall dining experience. We did speak to one of the managers on duty about this, but he either didn’t care, or he was also overloaded.

    Is this helpful?

  35. OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on March 24, 2023

    overall5food5service5ambience5
    Everything was wonderful. The ambiance was perfect. Perfect date night location. Cozy.

    Is this helpful?

  36. Matthew

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on March 23, 2023

    overall5food5service5ambience5
    an enchanting experience. shout out to our server Haley, da real MVP.

    Is this helpful?

  37. MarthaC

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on March 19, 2023

    overall4food4service5ambience4
    The Melting Pot is always a fun night out but more a special occasion spot for us due to the cost. $250 for four is a bit much for uncooked meat, but the kids enjoy it and we go as a reward for good grades or special achievements. Service is always perfect and never had a bad experience.

    Is this helpful?

  38. TayAsbanks

    Denver

    9 reviews

    vip
    4.0

    9 reviews

    Dined on March 5, 2023

    overall4food4service5ambience4
    Excellent as always! Wish the host stand was run a little better tho.

    Is this helpful?

  39. OpenTable Diner

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on March 2, 2023

    overall3food3service3ambience5
    Had to wait too long for the food that we had to cook ourselves. For $50.00 the meat portion was too small. The fondue dessert was great. Many other hot pot restaurant give you all the meat you can eat for less than $50.00 and the protein is just as good. Would I return?The answer is yes. Why? For the dessert.

    Is this helpful?

  40. OpenTable Diner

    Washington DC

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 19, 2023

    overall2food2service1ambience2
    Wildly disappointing experience. We have been to the melting pot 3 dozen+ times but this was our first at this location. Salad was poorly made and would have sent it back if the service wasn’t so bad. Didn’t get cocktails until our 2nd course. Terrible, slow service despite the restaurant being nearly empty. Location is awful and we won’t be back.

    Is this helpful?

FAQs

The Melting Pot - Richmond offers takeout which you can order by calling the restaurant at (804) 741-3120.

The Melting Pot - Richmond is rated 4.5 stars by 1910 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 38 times today
Experiences are available.
Google Map for The Melting Pot - Richmond

9704 Gayton Road, Richmond, VA 23238

Additional information

  • Cross street

    Gaskins Road

  • Neighborhood

    Richmond

  • Hours of operation

    Dinner Mon–Thu 5:00 pm–10:00 pm Fri 5:00 pm–11:00 pm Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Cuisines

    Fondue, Swiss, French

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 741-3120

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

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