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The Hard Shell - Downtown

4.7
4.7
1563 Reviews
$31 to $50
Seafood
Located in downtown Richmond's historic Shockoe Slip, The Hard Shell Restaurant is known to locals as one of the best seafood restaurants in town. With a new fresh look; The Hard Shell features sleek booths, lots of light and a vibrant city feel. The Hard Shell has Richmond's widest variety of fresh and local seafood. Menu items include signatures such as filet and lobster, shrimp and scallops, lump crab cakes. Patio request honored when possible but tables are first come, first served. Private dining & reservations are available. Dress is casual.

Make a reservation

2 people

7:00 PM


Booked 18 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Seafood, Steak

  • Hours of operation

    Lunch Tue–Fri 12:00 pm–4:00 pm Happy Hour Mon–Fri 3:30 pm–5:30 pm Dinner Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm

  • Phone number

    (804) 643-2333

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    The private dining room accommodates parties up to 50 guests. The Hard Shell offers custom menus and bar packages to suit every event. The private dining room is the perfect place for dinner programs, wedding functions or celebrations.

  • Private party contact

    Leandra Dunlevy: (804) 643-2333

  • Neighborhood

    Richmond

  • Cross street

    14th St

  • Parking details

    The Hard Shell validates parking after 5pm daily in the garage at the corner of 14th St. and Cary St. directly across from the restaurant.

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Popular dishes

What 1,563 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.6Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Virginia

    Seafood

  • Richmond

    Seafood

Sort by

  1. MatthewK

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Very nice first visit. Excellent variety of good food and drink selections. Waitstaff was very attentive. Pricing was good. I’ll be back!
  2. OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Definitely enjoyed myself and will be back again.
  3. FionaL

    1 review

    5.0

    1 review

    Dined on May 23, 2023

    overall5food5service5ambience5
    Didn’t expect a homeless walked by and asked for food.
  4. OpenTable Diner

    Richmond

    9 reviews

    5.0

    9 reviews

    Dined on May 22, 2023

    overall5food5service5ambience3
    Dined here to celebrate a friend’s birthday. The food was exquisite! Great value for money. Daniel, our server, provided extraordinary service. He was very attentive, knowledgeable about the menu, and made great recommendations for beverage pairings. I would definitely dine here again!
  5. TimMil

    Raleigh

    2 reviews

    4.0

    2 reviews

    Dined on May 18, 2023

    overall4food4service5ambience5
    Salmon was very good. Rockfish was good. Great service, nice feel to the restaurant.
  6. OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5
    Amazing food from start to finish and very friendly service - all on a day when I know the staff must have been exhausted. Thank you!
  7. OpenTable Diner

    Richmond

    1 review

    2.0

    1 review

    Dined on May 14, 2023

    overall2food2service4ambience3
    Menu is limited. The food was fair seems as though the quality has gone down at this restaurant. Service was good. Probably try somewhere else next time! Long time Hard Shell customer.
  8. JohnC

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5
    The Hard Shell always offers delicious seafood and steaks. Their she crab soup is to die for. The hanger steak was seasoned well and extremely tasty. Their menu changes to offer a wide variety of vegetables. The atmosphere is always pleasant, and the noise level is appropriate so you can easily have an enjoyable conversation.
  9. OpenTable Diner

    Mississippi

    2 reviews

    5.0

    2 reviews

    Dined on May 11, 2023

    overall5food5service4ambience4
    Ordered the Ruby Salts oysters and they were amazing!!!
  10. PhilM

    New England

    30 reviews

    vip
    5.0

    30 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5
    Excellent meal and service. Reasonably busy business service was top rate. Very short walk from our hotel. Been here three years in a row while driving home. Will make it an annual event. Food as well prepared and delicious.
  11. DebC

    Richmond

    1 review

    5.0

    1 review

    Dined on April 26, 2023

    overall5food5service5ambience4
    Food was terrific and so was the service and price!
  12. MarSea

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on April 25, 2023

    overall5food5service5ambience5
    Great menu choices for Restaurant Week, servers are very attentive, bartender is always smiling. We love going for weekday happy hour; the tuna tacos melt in your mouth. I had a wonderful time in March when I celebrated my birthday there. My only small criticism is the she crab soup needs more sherry!
  13. BrianK

    1 review

    5.0

    1 review

    Dined on April 25, 2023

    overall5food5service4ambience5
    The Staff took into consideration the notes put on the Open Table reservation and accommodated us quite nicely. The food and evening were just fantastic
  14. Tina

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on April 24, 2023

    overall5food5service5ambience5
    Super delicious and affordable seafood! The cocktails were great too.
  15. Vinny

    New England

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food5service5ambience5
    I had 6oz Filet and my wife had Rockfish. Both excellent. Steak was perfect medium rare. Service was great. A couple large parties there at same time but noise was ok. Totally going again!
  16. TAMARAD

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on April 14, 2023

    overall5food4service5ambience5
    We went for a couples double date and it was a nice experience. My friends she crab soup and entree we ok but the waitress took the items off at no request of ours which was very nice. We will return again as the lobster dip, and fried oysters were outstanding!
  17. HeatherH

    Richmond

    1 review

    5.0

    1 review

    Dined on April 10, 2023

    overall5food4service4ambience4
    We enjoyed oysters, scallops, salmon, and steak. The seafood is always delicious. This was my first time ordering a steak, and it did not disappoint. Will definitely be back!
  18. Luv2Eat

    Atlanta Metro

    12 reviews

    vip
    5.0

    12 reviews

    Dined on April 6, 2023

    overall5food5service5ambience5
    The food and the service were both excellent! We were visiting Richmond and this was a great find.
  19. MartinDee

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 5, 2023

    overall4food4service4ambience4
    The scallops as a starter were the best I have ever had. Lobster roll was just OK. The lobster train is a great value although it’s not very large. Desserts were great too.
  20. KIMBERLYM

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2023

    overall5food5service5ambience5
    Our food was delicious. Our server made great recommendations based on our questions. It is a lovely place!
  21. Rb60

    New York Area

    62 reviews

    vip
    5.0

    62 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5
    Nice, comfortable seafood restaurant. Good value, great service.
  22. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5
    Had a great time celebrating my birthday with family and friends. The service and meals were well received and worth it
  23. BrendaT

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5
    The servers were attentive and the food was delicious, hot and tasty.
  24. AlvinP

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5
    Very nice and clean, I will be returning in the future.
  25. KimberlyJ

    Richmond

    7 reviews

    vip
    5.0

    7 reviews

    Dined on March 9, 2023

    overall5food5service5ambience5
    Birthday dinner, Everything was excellent as always.
  26. JudyB

    Washington DC

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 4, 2023

    overall5food5service4ambience5
    Server a little slow to start (maybe she didn’t realize we were there?) but once she took our order, all was well paced from then on. Chef was able to accommodate a variation to their menu—a nice touch. And food was delicious!
  27. MeganA

    Richmond

    1 review

    5.0

    1 review

    Dined on March 4, 2023

    overall5food5service5ambience5
    I highly recommend the Hardshell. We enjoyed the oysters for an appetizer followed by the seafood pasta and the filet with lobster. Everything was delicious and our server was very tentative.
  28. NancyS

    New England

    2 reviews

    5.0

    2 reviews

    Dined on February 21, 2023

    overall5food5service5ambience3
    Excellent in every way, except for one LOUD table of four men who you might say were boisterous, and finally using profanity in their stories. Management should have shut them down . Luckily we were done and left. Everything else excellent as always.
  29. ScottR

    Richmond

    3 reviews

    4.0

    3 reviews

    Dined on February 18, 2023

    overall4food4service4ambience4
    Nice small restaurant downtown. Cozy upscale atmosphere, got a little loud at times. I wanted to hear some music but the crowd drowned it out. Food was excellent, good service.
  30. OpenTable Diner

    Washington DC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5
    Always a wonderful spot. We always do a bunch of apps to share. Evan is our favorite!
  31. Leslies

    Richmond

    21 reviews

    vip
    5.0

    21 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5
    This was our first time eating here. The food was amazing!! We definitely will be back soon.
  32. ToriC

    Richmond

    1 review

    2.0

    1 review

    Dined on February 11, 2023

    overall2food1service4ambience4
    Service and atmosphere were perfect, but the quality of food was lacking for the price. Ordered a fillet mignon medium because even if it’s a little over or under cooked then it’s still fine. Came out super rare. Couldn’t eat it and didn’t bother sending it back after over hearing staff talking about how many steaks had been sent back. She crab soup had to much shell in it to finish. Very dissatisfied and disappointed.
  33. GabiS

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on February 11, 2023

    overall3food3service4ambience1
    we were originally sat at a table right next to the door, when it opened it felt like Antarctica. it felt like they just shoved a table where it barely fit and called it a day. it was also like 5 inches from another table, why would i want to go to a restaurant and be able to feel a person breath right beside me? we asked to move and got sat in the back room which just didn't feel like we were at a 4.5 star restaurant, very bland. the food was okay. the best part of our meal with the she-crab soup, so the entrees were obviously disappointing. the server we had was delightful thought. i think the best thing that place has done is hire good servers. will not be going back
  34. Robbie

    Richmond

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5
    Great Service, took a few extra minutes to get drinks from the bar due to the holiday (valentines day) crowd, but was not long enough to be an issue. Our waitress Sam was absolutely amazing, already planning on going back as long as she is our waitress. Food was amazing.
  35. SarahRVA

    Atlanta Metro

    7 reviews

    vip
    5.0

    7 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5
    The Hard Shell has the best seafood in Richmond. We love the shrimp cocktail, fried oysters, Ruby Salt oysters (the best), and salmon. Steaks are also delicious. The staff are great and ambiance is lovely. Definitely worth the visit.
  36. AngieR

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5
    We went to celebrate our anniversary and the food was absolutely delicious. My boyfriend doesn’t like Brussel sprouts but he definitely demolished the appetizer.
  37. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5
    Great! Service was excellent!
  38. OpenTable Diner

    Atlanta Metro

    1 review

    3.0

    1 review

    Dined on February 11, 2023

    overall3food3service3ambience4
    I’m ok with this place, nothing to call home about. I was expecting more but I won’t complain. Food was made to order, had to send it back. Waiter probably had to many tables to give the attention we desired. However he was polite. Can’t say I’d return, but I can say I’ve had the experience.
  39. BrandiF

    Richmond

    11 reviews

    vip
    5.0

    11 reviews

    Dined on February 10, 2023

    overall5food5service5ambience5
    I had the crab cake and lobster with brussel sprouts and asparagus it was simply delicious!
  40. JerriW

    Richmond

    6 reviews

    4.0

    6 reviews

    Dined on February 8, 2023

    overall4food3service5ambience4
    This is a great restaurant. The food is always a choice between what is good and what is great. I also like that the ambiance strikes a nice balance between dressy and casual so no matter what meeting or event I am coming from, I feel comfortable going to Hard Shell to eat.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Hard Shell - Downtown using the Order Online button. The Hard Shell - Downtown also offers takeout which you can order by calling the restaurant at (804) 643-2333.

The Hard Shell - Downtown is rated 4.7 stars by 1563 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 18 times today
Google Map for The Hard Shell - Downtown

1411 East Cary Street, Richmond, VA 23219

Additional information

  • Cross street

    14th St

  • Neighborhood

    Richmond

  • Hours of operation

    Lunch Tue–Fri 12:00 pm–4:00 pm Happy Hour Mon–Fri 3:30 pm–5:30 pm Dinner Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm

  • Cuisines

    Seafood, Steak

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    The Hard Shell validates parking after 5pm daily in the garage at the corner of 14th St. and Cary St. directly across from the restaurant.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (804) 643-2333

  • Private party facilities

    The private dining room accommodates parties up to 50 guests. The Hard Shell offers custom menus and bar packages to suit every event. The private dining room is the perfect place for dinner programs, wedding functions or celebrations.

  • Private party contact

    Leandra Dunlevy: (804) 643-2333

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