Ruth's Chris Steak House - River Walk

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1. DC

   DwayneC

   Detroit

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   overall2food3service2ambience2

   Not a great experience. The wait staff was not good. The assistants took our drink order fairly quickly, but when the waiter arrived he rushed us pretty quickly. We didn’t have a ton of time to get the appetizer order in and then he said if you don’t get your order in now I can’t guarantee when you will get it. While rushing us, he took 2 of the 4 orders and then left the table to assist another table. He came back 5 minutes later and continued the order, but he forgot to get my whole order. They were slow in clearing plates. They starting putting down salads before were done with the appetizer. Too small of a table for that many plates. Slow getting additional drink orders. When he brought the check, he had the temerity to ask for a 5 star review because he got a bonus for each one. He may have wanted to give 5 star service in in order to get that kind of review. Oh, and he just handed me the credit card machine and had me run it through myself, select payment type, and print out my own receipt. For the price I paid and for the tip he got, not worthwhile. I didn’t have high expectations for the river walk, but I did for Ruth Chris. Very mediocre. I would not visit again.

   Report
2. OT

   OpenTable Diner

   Dallas

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food2service1ambience1

   Does not measure up to typical Ruth’s Chris experience!

   Report
3. OT

   OpenTable Diner

   Washington DC

   67 reviews

   vip
   5.0

   67 reviews

   Dined 6 days ago

   overall5food5service5ambience4

   You really cannot go wrong at Ruth’s Chris. The filet mignon was perfectly cooked, tender and delicious. We ordered french fries as a side and the plate held enough to feed half the dining room. Fresh and delicious. Don’t care for red meat? No problem. I had a salmon and shrimp dish that made me wish for seconds. Perfect temperature, moist and the sauce was a wonderful addition. I prefer a bit less oil, but I was probably too generous with the fish sauce. Our wait person Ben was outstanding. He was friendly, attentive, detailed oriented and thoughtful in his descriptions of the menu options.

   Ruth's Chris Steak House - River WalkResponded 1 day ago

   Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Ben, and we hope to welcome you back in soon.

   Report
4. VD

   VinceD

   San Antonio

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Fabulous dinner. Luis is the best!

   Ruth's Chris Steak House - River WalkResponded 1 day ago

   Thank you! We will be sure to share your kind words with Luis, and we hope to see you again soon @VinceD

   Report
5. CN

   ChelseyN

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined on May 9, 2022

   overall5food5service5ambience5

   Great experience!!! Food, drinks and service were great!

   Ruth's Chris Steak House - River WalkResponded 1 day ago

   We're thrilled to see that you enjoyed your dining experience, and look forward to making your next one with us outstanding as well! Thanks for your lovely review @ChelseyN

   Report
6. F

   Franklin

   San Antonio

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Loved food, service, and riverwalk access. Can't wait to go back.

   Ruth's Chris Steak House - River WalkResponded 1 day ago

   Thank you for choosing us for your dinner! We look forward to seeing you again soon @Franklin

   Report
7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 1, 2022

   overall5food5service5ambience5

   We celebrated our first wedding anniversary and everything was great! Bethany made our night feel special thank you!

   Ruth's Chris Steak House - River WalkResponded on May 5, 2022

   Happy Anniversary and thank you! We will be sure to share your kind words with Bethany, and we hope to see you again soon.

   Report
8. OT

   OpenTable Diner

   San Antonio

   14 reviews

   vip
   5.0

   14 reviews

   Dined on May 1, 2022

   overall5food5service5ambience5

   Server luis Luevanos was very helpful gave us great suggestions on menu. Will return

   Ruth's Chris Steak House - River WalkResponded on May 5, 2022

   Thank you for the wonderful feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Luis, and we hope to welcome you back in soon.

   Report
9. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined on April 29, 2022

   overall5food5service5ambience5

   Jasyman our waitress was awesome!

   Ruth's Chris Steak House - River WalkResponded on May 5, 2022

   World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon.

   Report
10. AB

    AliciaB

    Little Rock

    9 reviews

    3.0

    9 reviews

    Dined on April 17, 2022

    overall3food4service1ambience4

    I will be honest in my review... This was probably one of, if not the worst customer service experiences I've ever had & that says a lot! Most of the food was pretty good, but not good enough to tolerate the horrible customer service we experienced. I was very surprised that this would even happen at this restaurant, but I was surely proven WRONG. I would never recommend this particular location to anyone due to my experience today. The young lady who waited on us had the worst attitude and treated us as if she didn't want us there, basically. Overall, it's a NO for me!

    Report
11. CH

    ChrisH

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food5service5ambience5

    Food was great and the wait staff really cares. Will eat there again someday.

    Ruth's Chris Steak House - River WalkResponded on April 21, 2022

    It's our pleasure to have had the chance to serve you! We hope to see you again soon @ChrisH

    Report
12. BD

    BradD

    Detroit

    8 reviews

    2.0

    8 reviews

    Dined on April 11, 2022

    overall2food2service2ambience4

    I would not dine here again. The wedge salad was good and I should have stopped there. The ribeye while tasty was poorly trimmed and half of it was for me inedible as I could not get through the gristle. The creamed spinach was downright terrible, it was cold had the consistency of paste an was so bad that each of us had one bite and that was all we had of it. Maybe this was a bad day but I would not recommend this restaurant.

    Report
13. BO

    BradO

    Columbus

    20 reviews

    vip
    1.0

    20 reviews

    Dined on April 10, 2022

    overall1food4service1ambience4

    We waited 50 minutes before we received our drinks. Then they were wrong. They used sweet vermouth for our martini’s instead of regular. Ceasar salads were amazing and so were steaks, Brussel sprouts were under done and could not find potatoes under all the cheese in the potato’s au grautin.

    Report
14. RC

    RhondaC

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service4ambience4

    I highly recommend the filet. Mine was cooked perfectly and the creamed spinach was amazing. We will definitely be back.

    Ruth's Chris Steak House - River WalkResponded on April 21, 2022

    Thank you for your support! We can't wait to welcome you back for another wonderful visit @RhondaC

    Report
15. MC

    MonicaC

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5

    We spent our 13 year wedding anniversary dinner at Ruth's Chris, and it was amazing!! The service was stellar!! The food was great and they even surprised us with an anniversary dessert of bread pudding!!

    Ruth's Chris Steak House - River WalkResponded on March 29, 2022

    Happy Anniversary, and thank you for your support! We can't wait to welcome you back for another wonderful visit @MonicaC

    Report
16. JW

    JasonW

    New Orleans

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Tomahawk steak. Outstanding! The service was superb as well.

    Ruth's Chris Steak House - River WalkResponded on March 29, 2022

    We're thrilled to see that you enjoyed our Tomahawk! Thank you for dining with us; we look forward to serving you again soon @JasonW

    Report
17. M

    Marc

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Excellent food, drinks and service from Magenta! A perfect dinner for celebrating a special occasion

    Ruth's Chris Steak House - River WalkResponded on March 29, 2022

    Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Magenta, and we hope to welcome you back in soon @Marc

    Report
18. KD

    KristinaD

    Cancun

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 26, 2022

    overall5food5service5ambience5

    Had a great time as always when we come to Ruth‘s. Invited a Client and her husband out for dinner bc the food here is always a hit. Portion sizes perfect and the food was cooked to perfection. Only suggestion is that the corn not have salsa in it. My client/friend was a little bit surprised by the flavor of it since she had never had corn with salsa in it. The service was perfect and management came over to check on us and make sure that everything was great. Ambiance in the dining room was on point and just the right amount of lighting. Cocktails were perfect and my husband was satisfied with the strength of the old-fashioned! They make a great dirty martini that I was happy with also. Great time had by all!

    Ruth's Chris Steak House - River WalkResponded on March 29, 2022

    Thank you for taking the time to leave this review! It's our pleasure to serve you, and we look forward to having you join us again in the future @KristinaD

    Report
19. PE

    PETERMEX

    San Antonio

    153 reviews

    vip
    4.0

    153 reviews

    Dined on March 24, 2022

    overall4food2service4ambience4

    The Happy Hour used to be much better. The burger is a plate full of French friends and a small burger. Wine is only 1 dollar less than regular price.

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20. JI

    JImH

    1 review

    5.0

    1 review

    Dined on March 22, 2022

    overall5food5service5ambience5

    We have never been to Ruth’s Chris before and extremely enjoyed our experience! We will definitely do it again some time.

    Ruth's Chris Steak House - River WalkResponded on March 29, 2022

    Thank you for choosing us for your dinner! We look forward to seeing you again soon @JImH

    Report
21. JS

    JudyS

    Phoenix

    5 reviews

    2.0

    5 reviews

    Dined on March 17, 2022

    overall2food2service1ambience2

    What a vast disappointment for fine dining experience at a legendary steakhouse. This Ruth Chris doesn’t even meet the standards of its own reputation and dims with respect to the newer up and comers. Fumbling inexperienced servers who don’t even remember wine lists , whiskeys available , and if you dont ask the server, you won’t be told about any specials. The manager Carlos could be effective at at Applebees or Chili’s perhaps but had no idea how to handle a 6 ounce fillet requested as medium being sent back twice, resulting in a 30 minute wait, and still coming back medium rare! My husband had the t bone which was amazing. Cooked perfectly to order. Thank goodness because that’s all I ate since he shared it with me due to my 30 minute wait for my steak. Our server was attentive enough but very frazzled. I was surprised to learn she’s been there two years. We ordered gentleman Jack, and was told it was available, then that it wasn’t available so switch to single barrel jack, which only made us one drink, then to regular Jack Daniels. Who stocks a bar like that? This is a much more casually ambienced Ruth Chris, with outside dining stretching over the upper part of the Riverwalk. Very nice touch but understand much more casual. Never going back to this location.

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22. SS

    ScottS

    San Antonio

    1 review

    5.0

    1 review

    Dined on March 17, 2022

    overall5food5service5ambience5

    Please bring back the Osso Bucco Ravioli and Caprese Salad. Thank you Ruby for taking care of us! Last year was horrible but Ruby and Management made it very special for us.

    Ruth's Chris Steak House - River WalkResponded on March 19, 2022

    With so many options for restaurant dining we are so pleased that you chose Ruth's Chris for your dining experience! Thank you for giving us another chance. We have shared your comments with management, and look forward to your next visit @ScottS

    Report
23. EK

    EricK

    Exclusive

    1 review

    5.0

    1 review

    Dined on March 16, 2022

    overall5food5service5ambience5

    Great Service and food. Staff was very Friendly and so was Management! Would Return for sure

    Ruth's Chris Steak House - River WalkResponded on March 19, 2022

    We are pleased to know that you enjoyed your visit to Ruth's Chris, and we hope to have the chance to serve you again soon @EricK

    Report
24. HC

    HappyCouple

    San Antonio

    1 review

    5.0

    1 review

    Dined on March 16, 2022

    overall5food5service5ambience5

    We were totally satisfied with the entire experience. Definitely will be back when we are in town again.

    Ruth's Chris Steak House - River WalkResponded on March 19, 2022

    Thanks for coming by and enjoying a meal with us! If you're ever back in the area and looking for something tasty, don't hesitate to stop in for a steak @HappyCouple

    Report
25. OT

    OpenTable Diner

    Houston

    3 reviews

    vip
    3.0

    3 reviews

    Dined on March 12, 2022

    overall3food2service4ambience3

    When compared to other Chris’s this location needs help in the kitchen. The food was cooked perfectly but we found things as a whole to be over seasoned.

    Ruth's Chris Steak House - River WalkResponded on March 15, 2022

    Thank you for taking the time to share your feedback. We appreciate your sincere comments and would greatly appreciate it if you will please contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience between 2-5pm: (210) 227-8847.

    Report
26. OT

    OpenTable Diner

    Hawaii

    7 reviews

    5.0

    7 reviews

    Dined on March 11, 2022

    overall5food5service5ambience4

    The food, service & drinks were outstanding!

    Ruth's Chris Steak House - River WalkResponded on March 15, 2022

    It's what we do best! We're thrilled to hear you had a lovely meal and a great time with us the other night. Looking forward to having you back our way again soon.

    Report
27. SK

    SinanK

    Houston

    75 reviews

    vip
    4.0

    75 reviews

    Dined on March 6, 2022

    overall4food4service4ambience4

    Great food and wine

    Ruth's Chris Steak House - River WalkResponded on March 10, 2022

    Thanks for the review; we appreciate it! Hope to welcome you back again soon @SinanK

    Report
28. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    Good food Friendly staff

    Ruth's Chris Steak House - River WalkResponded on March 10, 2022

    Thanks so much for the kind words. Have a wonderful day!

    Report
29. N

    Nikki

    Manitoba

    18 reviews

    3.0

    18 reviews

    Dined on March 1, 2022

    overall3food4service3ambience4

    Unfortunately it was kind of a bad experience. They were out of the appetizer we wanted. We did get another at no cost which was nice. Three times they didn’t have the wine we wanted. Ordered surf and turf. They forgot to bring the lobster tail. The food we did get was good except the snapper was dry.

    Ruth's Chris Steak House - River WalkResponded on March 11, 2022

    Thank you for taking the time to share your feedback @Nikki We appreciate your sincere comments and would greatly appreciate it if you will please contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience between 2-5pm: (210) 227-8847.

    Report
30. FG

    FriendsGetTogether

    Orange County

    40 reviews

    vip
    4.0

    40 reviews

    Dined on February 21, 2022

    overall4food4service4ambience4

    They need a new Hostess! Very Very Rude!! The Bartender! He made our evening! Ended up eating dinner at the Bar! Awesome Job Ryan👏🏼👏🏼🥩🍷🥃

    Ruth's Chris Steak House - River WalkResponded on February 23, 2022

    Thank you for reaching out and giving us the opportunity to grow @FriendsGetTogether We genuinely appreciate your sincere comments, and hope that you will contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience between 2-5pm: (210) 227-8847.

    Report
31. OT

    OpenTable Diner

    Las Vegas

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 19, 2022

    overall2food2service2ambience2

    Been to many Ruth’s around the country and this was the most disappointing. Bottom line is that the price does not em reflect the quality and service you get here. Try something else.

    Ruth's Chris Steak House - River WalkResponded on February 23, 2022

    Thank you for taking the time to share your feedback. We appreciate your sincere comments and would greatly appreciate it if you will please contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience between 2-5pm: (210) 227-8847.

    Report
32. DW

    DennisW

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food3service1ambience3

    Food was okay for the cost. But what ruined the dinner was the cleanliness of the plates, silverware, and especially the tablecloth… the side my wife sat on looked like someone wiped their hands on it. Unfortunately she didn’t notice it till halfway through the meal when she was getting up to go to the restroom. Cleanliness kills a dinner and a review!

    Report
33. H

    Hunter

    1 review

    4.0

    1 review

    Dined on February 19, 2022

    overall4food5service5ambience5

    Still one of best steak dinners around. They have an extensive list of wine selections and the decor is fantastic. Service was great, as always. My only gripe is that the tables are fairly close at this particular location. But nonetheless, it’s still Ruth’s Chris and of course I’ll be back to this location or another.

    Report
34. l

    livetoeat

    Chicago

    21 reviews

    5.0

    21 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5

    I brought two work colleagues and we had a wonderful dinner! Our server was Magenta and she was perfection! She explained the menu and was very sweet and checked on us just the right amount. The food was delicious and the highest quality! I will definitely be back.

    Ruth's Chris Steak House - River WalkResponded on February 23, 2022

    Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Magenta, and we look forward to welcoming you back soon @livetoeat

    Report
35. KT

    KimberlyT

    Dallas

    22 reviews

    vip
    3.0

    22 reviews

    Dined on February 19, 2022

    overall3food5service2ambience4

    Food was delicious. Reservation was easy to make. Our bus boy Was fantastic. He helped us out more than our waitress. From the time we said no alcohol she was cold and unpleasant. She did refill our drinks but she was not friendly until it was time to pay. Surprise.

    Ruth's Chris Steak House - River WalkResponded on February 23, 2022

    We are disappointed to see your review, @KimberlyT , and would greatly appreciate it if you would please contact the restaurant directly to speak with our General Manager Carlos prior to dinner service between the hours of 2-5pm: (210) 227-8847.

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 18, 2022

    overall5food5service5ambience5

    Service was great at bar ordering food.

    Ruth's Chris Steak House - River WalkResponded on February 28, 2022

    Thank you for your 5-star review! We are so pleased you enjoyed your bar experience. Join us for Happy Hour feature items from 4:30 - 6:30 pm daily.

    Report
37. TM

    TimM

    1 review

    5.0

    1 review

    Dined on February 18, 2022

    overall5food5service5ambience5

    It was the best place to celebrate a birthday while out of town! There was great service and of course the universally great RC food. I just wish that there was a loyalty program nationally like the one for this Resturant!

    Ruth's Chris Steak House - River WalkResponded on February 23, 2022

    Thanks for coming by and enjoying a meal with us! If you're ever back in the area and looking for something tasty, don't hesitate to stop in for a steak @TimM

    Report
38. JR

    JoshR

    San Antonio

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    Knowledgeable staff. Excellent Valentine’s spot!

    Ruth's Chris Steak House - River WalkResponded on February 16, 2022

    World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon @JoshR

    Report
39. D

    Dski

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience4

    Fantastic wait staff! Very knowledgeable and friendly.

    Ruth's Chris Steak House - River WalkResponded on February 16, 2022

    World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon @Dski

    Report
40. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    I took my wife for a Valentine’s Day dinner. It was her first time and she really enjoyed it. Even though it’s crazy upstairs in the hotel lobby, it’s really peaceful downstairs in the restaurant. The food is great. The table had rose petals, which she loved. I do plan on taking her again next year.

    Ruth's Chris Steak House - River WalkResponded on February 16, 2022

    Happy Valentine's Day! It's wonderful knowing we were able to provide you with a special night out; thank you so much for the support. We hope you'll join us for another great steak dinner soon!

    Report