The Malt House

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1. A

   Anonymous

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service4ambience4

   The food was amazing, really good value for money I was shocked at the final bill amount expecting it to be much more than it was. The staff were nice and friendly. It gets very loud on a Friday night (or when we went) because of a DJ so not good for catch up conversations, had a slightly sore throat the next day. My only complaint is that the Women’s toilets were not clean and didn’t smell nice at all, one had not been flushed and poo on the seat , one someone had been sick in and the other was all wet on the floor. Not nice considering the rest of the evening was good. But I would definitely come back, maybe just not on a Friday or Saturday!

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2. CH

   ClaireH

   1 review

   1.0

   1 review

   Dined on May 15, 2022

   overall1food2service1ambience2

   Poor service, raw veg, swore at /swearing in conversation by staff member

   Report
3. s

   stephenh

   1 review

   1.0

   1 review

   Dined on May 14, 2022

   overall1food1service2ambience2

   on arrival was told we had 10 minutes to order english food a bit longer for indian but only half on the menu was available gravy was served in a pie dish very noisy with drunken louts in the bar area will not be going again. used to be a nice place.

   Report
4. SL

   SiobhanL

   1 review

   4.0

   1 review

   Dined on May 14, 2022

   overall4food4service4ambience3

   Long wait at bar to order food & drinks . Noise music level in bar far too loud

   Report
5. BG

   BruceG

   1 review

   1.0

   1 review

   Dined on May 14, 2022

   overall1food1service2ambience1

   Bad experience. Over half the menus was not available as issues in the kitchen. Reason we went was for the curry menu. Took ages for good to arrive then tasted of nothing. Desert came and the apple pie was cold and custard tepid. Load music snd all you staff that were not interested at all. Will not visit again

   Report
6. HH

   HelenH

   Warwickshire

   2 reviews

   3.0

   2 reviews

   Dined on May 14, 2022

   overall3food1service5ambience4

   Very disappointed with the food, seemed like frozen food quickly heated up. very greasy fish batter, quality of fish was poor, tasted like cheap frozen and processed. Pizza not cooked properly. Advertised as thin crust, but thick crust, tasted like cheap frozen pizza. Desert menu came out hand written on a scrap piece of paper with no prices or description

   Report
7. J

   Jaco

   1 review

   3.0

   1 review

   Dined on May 14, 2022

   overall3food4service3ambience4

   I found the malt house to be a very pleasant and roomy place. I can not give a full rating for food as they had run out of gas so some of the dishes we wanted to order were unavailable, but the food we had was satisfactory.

   Report
8. M

   Mbarney

   1 review

   3.0

   1 review

   Dined on May 14, 2022

   overall3food4service3ambience2

   When we arrived we were seated and then someone came over with some menus but unfortunately we were told the Indian menu wasn't available due to a problem with the gas. I feel we should have been told about this before we were seated as we had gone for the Indian option. The food was lovely but it wasn't what we had gone for.

   Report
9. OT

   OpenTable Diner

   Birmingham

   1 review

   2.0

   1 review

   Dined on May 14, 2022

   overall2food2service2ambience2

   Told about a Fault with gas as soon as we walked in and food that wasn’t on the menu. Had to keep finding staff to order drinks for the bottomless brunch menu. When we went to the bar there was a queue because they said they had a shortage of glasses, the restaurant wasn’t busy.

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10. SG

    StephenG

    Staffordshire

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food4service4ambience4

    Food wass very tasty and portions size good. Friendly staff, good service. Wouldn't hesitate to go back again. Only down side for us is you can only order from the indian menue after 8.30.

    Report
11. JH

    JulieH

    Yorkshire

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service2ambience2

    Very slow service. Had to ask at bar for our drinks. Half the roast cold, stuffing, pigs n blankets, roasts. 2 meals had to wait for a few minutes so all could eat. Male staff could chat to customers instead of plonking food down

    Report
12. OT

    OpenTable Diner

    Staffordshire

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service4ambience5

    Lovely atmosphere, went for Sunday lunch, food was great! Fresh veges… loved it and will defo be back!

    Report
13. LL

    LanaL

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food4service1ambience1

    Totally spoilt birthday meal. We were kept waiting to be seated for 10 mins after booking time, waited over an hour for starters and then another hour for mains. It was very obviously over booked with far to many larger parties and staff could not cope. Very disappointing and will not go again!

    Report
14. OT

    OpenTable Diner

    Staffordshire

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food4service3ambience3

    Great food, positioned next to large party which was fine but meant service was affected.

    Report
15. J

    Jamie

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food2service1ambience1

    Just awful. 4 meals delivered over the course of approximately 30 minutes, garden full of rubbish, tables left uncleared for over an hour. Definitely will not be going back.

    Report
16. KM

    KieronM

    Staffordshire

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food4service4ambience3

    Nice place plenty of atmosphere service good and meals good value you will not be disappointed if you visit this venue

    Report
17. EB

    EmilyB

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food1service2ambience1

    Beautiful place, awful food. Cancelled the apple pie because didn't want to waste more money on rubbish food. Very chavvy noisy place

    Report
18. MK

    MrsK

    1 review

    3.0

    1 review

    Dined on April 30, 2022

    overall3food3service1ambience2

    Service was shocking way to slow Staff were friendly Just too slow You g staff got better things to think about

    Report
19. SP

    SusanP

    Staffordshire

    5 reviews

    5.0

    5 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Me and my friend came had a curry got to say it was lovely friendly staff quick service

    Report
20. OT

    OpenTable Diner

    Warwickshire

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Good good, good service. Great beer.

    Report
21. S

    Squeezy

    1 review

    4.0

    1 review

    Dined on April 22, 2022

    overall4food4service3ambience4

    Very good but felt service a bit slow as we were the only table in conservatory section and took a while for order to be taken, plates to be cleared and drinks refill offers. Lovely place and food

    Report
22. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 18, 2022

    overall4food5service4ambience3

    The food was excellent, but we have had better experiences here. Although the restaurant wasn’t busy we were tucked in a corner so it was hard to attract the attention of staff & I believe as they could not see us this affected the quality of service we received

    Report
23. NM

    NatashaM

    1 review

    2.0

    1 review

    Dined on April 18, 2022

    overall2food3service1ambience1

    Staff could have made more of an effort with customer service, we asked for the dessert menu and one girl brought it over and never returned again, so we decided not to order anything. Apart from members of staff taking our order, bringing it over and eventually bringing us the bill (after asking twice for it) we never saw anybody throughout our meal. Food was decent but due to lack of customer service we will not visit again.

    Report
24. OT

    OpenTable Diner

    Manchester

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Had the best day thank you! Food was lovely and service was brilliant

    Report
25. OT

    OpenTable Diner

    Glasgow

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5

    Moms 78th birthday

    Report
26. MN

    MarcN

    Staffordshire

    1 review

    5.0

    1 review

    Dined on April 12, 2022

    overall5food5service5ambience5

    We had a table for 4, and enjoyed the food more than anywhere we've eaten out recently. Great value for money and all staff members were friendly and helpful. Will definitely go back again soon.

    Report
27. CH

    CatherineH

    1 review

    4.0

    1 review

    Dined on April 12, 2022

    overall4food4service5ambience5

    Really lovely quick service. Food as expected. Decor lovely. Would definitely visit again.

    Report
28. EM

    ElaineM

    Staffordshire

    1 review

    4.0

    1 review

    Dined on April 10, 2022

    overall4food3service4ambience2

    Reasonable Sunday lunch. But nothing out the ordinary. No parsnips even though they were part of the meal.

    Report
29. EH

    EmmaH

    1 review

    1.0

    1 review

    Dined on April 3, 2022

    overall1food2service1ambience1

    Awful customer service! Lots of staff doing nothing. After ordering our food we waited over half an hour for it to arrive. I had an empty drink when it arrived but no one asked if we wanted any further drinks. Plenty of food, shame it was luke warm. No one returned to check it was OK. I had to wave staff down to get a drink whilst half way through my food. We were crammed on a table that wasn't big enough for us (only 2 people) and could touch elbows with the table next to us, staff and other customer were squeezing past the other side. This was despite there being other empty tables. Slow to clear empty plates from us and other tables.

    Report
30. OT

    OpenTable Diner

    Staffordshire

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Excellent as usual 😁

    Report
31. SW

    SusanW

    Staffordshire

    1 review

    2.0

    1 review

    Dined on April 3, 2022

    overall2food3service3ambience1

    Overcrowded and very noisy. Appeared as though extra tables had been shoe horned in which made for uncomfortable eating. We regularly eat Sunday lunch out, and this was the worst experience of the many places we’ve been to. It’s a shame because the food and service was fine.

    Report
32. WJ

    WayneJ

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Food was excellent, service was very good especially as they were extremely busy , will definitely recommend

    Report
33. AW

    AlanW

    1 review

    2.0

    1 review

    Dined on April 2, 2022

    overall2food2service3ambience3

    Placed order for drinks, pint of Carling came in a Guinness glass so went flat & had to have it changed. Food ordered 1 steak that was really nice, & 1 king prawn jalfrezi marked on menu as medium but was certainly not, could only eat some of it due to the intense spicy heat.

    Report
34. SR

    SarahR

    Staffordshire

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Absolutely beautiful meal, and lovely staff, will definitely be the first of many visits.

    Report
35. SJ

    SusanJ

    1 review

    3.0

    1 review

    Dined on April 1, 2022

    overall3food1service5ambience3

    The food was not great. Straight out of freezer type food. Risotto was just mush.

    Report
36. S

    Sand

    Staffordshire

    1 review

    4.0

    1 review

    Dined on March 31, 2022

    overall4food5service3ambience4

    waited a while for order to be taken but the food arrived quickly

    Report
37. D

    Dave

    1 review

    4.0

    1 review

    Dined on March 30, 2022

    overall4food4service4ambience3

    The Malt House satisfaction levels vary significantly based on when you go (best when not busy but not empty), what you order (simple foods like steak are best) and who you talk to. My wife and I go quite frequently but we only choose Mon to Thurs early evening so there are people but it's not too busy. Other Friends have been a few times either at Lunch or afternoon (very quiet) or on a very busy weekend evening. These friends do not like the Malt House and refuse to return. These very quiet or very busy periods seem to be the ones that the Malt House staff (service and kitchen) struggle to get the customer requirements right.

    Report
38. RB

    RoyB

    Birmingham

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food4service4ambience4

    Service was very good and well looked after and no time issues. Food was good and well prsented.

    Report
39. DO

    DawnO

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5

    Excellent, went yesterday for Mothers Day Sunday lunch, service was great all staff were pleasant and nothing was to much trouble, food was perfect and all courses came out with not much of a wait in between and food piping hot have been here several times now in the week for Indian menu and English menu and always been great will definitely be returning, fabulous

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40. BB

    BevB

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5

    Considering how busy they were because it was Mother's Day, service was quick, food hot and great choices on the Mother's Day menu. Staff were attentive and pleasant, despite how busy they were. Thoroughly enjoyed our meal.

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