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Interior - Sugar Factory American Brasserie - Biloxi, Biloxi, MS

Sugar Factory American Brasserie - Biloxi

3.2 (1839)
$30 and under
Contemporary American
777 Beach Blvd, Biloxi, MS 39530-4300

Make a reservation

A photo of Sugar Factory American Brasserie - Biloxi restaurant

Sugar Factory American Brasserie - Biloxi

3.2
$30 and under
Contemporary American
Biloxi

Make a reservation

2 people
7:00 PM
Booked 9 times today

About this restaurant

  • Lively
  • Great for creative cocktails
  • Good for special occasions
Welcome to Sugar Factory American Brasserie - Biloxi!
We are open 7 days a week!! Walk-ins are welcome.

Parties of 10 or more are considered Banquet Parties. Please make these large-party reservations by contacting us directly.

If you are arriving with people under the age of 21 , reservations are REQUIRED, customers under the age of 21 MUST be accompanied by a person 30 years of age or older and seated by 10 PM per casino rules in order to dine with us! We suggest reservations by 9 PM for parties with people under 21.

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–2:00 am Fri 11:00 am–4:00 am Sat 8:00 am–4:00 am Sun 8:00 am–2:00 am
  • Phone number
    (228) 207-3243
  • Website
    https://sf1.sugarfactory.com/biloxi-ms
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Dorian Levecchia
  • Private party facilities
    Sugar Factory Biloxi brings its world-famous sweets, over-the-top eats, and celebrity-favorite goblets to the city's lively dining scene. We love to celebrate at Sugar Factory Biloxi! Offering semiprivate, private and full location buy out options. We look forward to creating your event with you!
  • Private party contact
    Private Event Coordinator: (228) 207-3243
  • Location
    777 Beach Blvd, Biloxi, MS 39530-4300
  • Neighborhood
    Biloxi
  • Parking details
    Casino Parking
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
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Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Menu

This menu from Sugar Factory American Brasserie - Biloxi.

View menu on restaurant's website (opens in a new tab)

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Sugar Factory American Brasserie - Biloxi.

3.2

3.2
(1839)
  • 3.2Food
  • 3.3Service
  • 3.6Ambience
  • 3.0Value

Noise • Moderate

Loved For

  • Mississippi

    Kid-friendly

  • Mississippi

    Lively

  • Biloxi / Gulfport

    Great for brunch

  • Biloxi / Gulfport

    Hot spot

  • Biloxi / Gulfport

    Lively

Review summary

AI-generated from verified diner reviews
Sugar Factory - Biloxi offers a lively atmosphere perfect for celebrations, with impressive desserts that delight kids and adults alike. While service can vary, standout experiences highlight "the best atmosphere" and "top notch service" from staff like David. The decor is "cute" and the colorful drinks are a hit.
1,839 Reviews

  1. Rebecca

    Mississippi1 review

    1.0

    Dined on October 25, 2026

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    One of the worst experiences I’ve ever had! Food was horrible and over priced. The music was so loud that we couldn’t hear each other talk. My daughter’s food was given to someone else at our table and by the time it was caught the waiter just said sorry we gave you the wrong ateak but didn’t try to fix it for her. Not to mention the steak was $45. I do not suggest anyone go eat at the sugar factory!

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  2. Madison

    Unspecified1 review

    1.0

    Dined on October 12, 2026

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    We decided to make reservations for my brother’s birthday here . We were the only ones in line and stood there waiting for over 15 minutes. Once someone finally came by, we were told the tablet was dead so they never looked at what the reservations were for. After sitting, we waited 30ish minutes for a server to come by and another 20 minutes just get our waters we had ordered. MIND YOU THERE WERE ONLY THREE OTHER TABLES, NO BIG GROUPS! After already being annoyed with service, we decided we would get food somewhere else and just ordered dessert. We planned to get a cookie skillet but were told the restaurant didn’t have any skillets there. So we got to get an ice cream sundae. After waiting 45 minutes for ice cream, it finally came out. It was huge and tasted good, so I will give them credit there! But overall our server knew it was someone’s birthday at our table for 3 people and still did a horrible job with service! We plan to never go here again and I definitely do not recommend this place. It was extremely quiet, long service waiting while employees just talked in the back most of the time, and just not a great experience for a place everyone recommends going to!

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  3. Gloston

    Mississippi1 review

    1.0

    Dined on October 11, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The Service was poor. After asking about the $60 gratuity for one table, we asked for a manager and the waiter wanted to call security on us because we were asking about gratuity. Even the manager told the waiter he wasn't calling security..No one yelled or took the conversation to the extreme but the waiter wanted to call security and not the manager? Secondly the food was horrible, everything tasted like it was frozen and then heated up. Everything.. my son had a NonAlcoholic drink with dry ice and the glass was so used all the sugar factory sign on the glass wasn't even noticeable. Like they couldn't pick out a less worn glass to bring out to the table? It was too embarrassing to even post the picture of his drink. Over priced and not worth it. A total waste of time, money and effort driving over an hour to get there..

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  4. Tania

    Mississippi1 review

    1.0

    Dined on September 29, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Experience was really trash. I say that because I had to wait 10 minutes to get seated. What I wanted to order, you guys ran out of. My second option to order you guys didn’t have it on the menu. It’s important that y’all update your online menu & in store menu because if it’s listed I would expect you guys to have it before I start to order. Waitress was very non-attentive.

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  5. Joan

    Mississippi1 review

    4.0

    Dined on September 27, 2026

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Overall my daughter and her friends had a great experience. But our waiter could have been a little more attentive. There was hardly anyone in the restaurant. He brought a pitcher of Mountain Dew for my husband and his friend, but never asked if anyone else needed any. Also, when I mentioned we were there for my daughter’s birthday his reply was” well what do want me to do for her”? Never suggested singing happy birthday or anything else that went along with that. Also, on your chicken and waffles you may want to change the chicken to boneless. It was very hard to eat them together.

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  6. Eric

    South Carolina2 reviews

    5.0

    Dined on September 19, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kids loved it. Drinks were good and food as well!!

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  7. Jeremy

    Mobile1 review

    1.0

    Dined on September 19, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Waited at check-in for 15 minutes. No one acknowledged us. Noticed only 1 table had food. Left to eat elsewhere.

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  8. Crystal

    Unspecified1 review

    5.0

    Dined on September 17, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was amazing. Me and my fiancé had a great time. The staff was wonderful.

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  9. Beverly

    Mississippi1 review

    1.0

    Dined on September 12, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Poor overall. Horrible service and horrible food. Definitely will not be back

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  10. danielle dawn

    New Orleans8 reviews

    1.0

    Dined on September 12, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5
    Horrible food and service desserts are impressive and pricey

    Is this helpful?

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–2:00 am Fri 11:00 am–4:00 am Sat 8:00 am–4:00 am Sun 8:00 am–2:00 am
  • Phone number
    (228) 207-3243
  • Website
    https://sf1.sugarfactory.com/biloxi-ms
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Dorian Levecchia
  • Private party facilities
    Sugar Factory Biloxi brings its world-famous sweets, over-the-top eats, and celebrity-favorite goblets to the city's lively dining scene. We love to celebrate at Sugar Factory Biloxi! Offering semiprivate, private and full location buy out options. We look forward to creating your event with you!
  • Private party contact
    Private Event Coordinator: (228) 207-3243
  • Location
    777 Beach Blvd, Biloxi, MS 39530-4300
  • Neighborhood
    Biloxi
  • Parking details
    Casino Parking
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
Gift card

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FAQs

Sugar Factory - Biloxi welcomes private gatherings, parties of 10 or more are considered Banquet Parties, and large-party reservations should be made by contacting the restaurant directly.

The desserts and signature sweets are very large, guests repeatedly describe the desserts and milkshakes as "insanely sized" and even "humongous."

Yes, Sugar Factory - Biloxi can work for a special evening: guests praise its lively, well-kept atmosphere and recommend it as a fun spot for birthdays and special nights out.

Yes, Sugar Factory - Biloxi is family-friendly: children frequently enjoy menu items and birthday celebrations, and guests report kids loving the pancake stacks, rainbow sliders and festive treats.

Sugar Factory - Biloxi is a fun, celebratory spot, guests praise its lively energy, festive decorations and party-ready vibe, from Christmas themes to bubblegum-pink, 'Barbie chic' chandeliers and frequent birthday celebrations.

Business casual is the guide, think neat, polished and relaxed; a put-together, comfortable look works well for a visit to Sugar Factory - Biloxi.

Yes, the restaurant asks that large parties and certain arrival situations be arranged in advance: parties of 10 or more are considered banquet parties and should be reserved by contacting the restaurant directly, and groups including guests under 21 require reservations and must be seated by 10 PM with a 30+ chaperone per casino rules.

How FAQ content is generated

  1. Home
  2. United States
  3. Mississippi
  4. Biloxi / Gulfport
  5. Biloxi

Make a reservation

A photo of Sugar Factory American Brasserie - Biloxi restaurant

Sugar Factory American Brasserie - Biloxi

3.2
$30 and under
Contemporary American
Biloxi

Make a reservation

2 people
7:00 PM
Booked 9 times today
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