Sugar Factory American Brasserie - Atlanta

2.2 (5934)

$31 to $50

American

1080 Peachtree St, Atlanta, GA 30309

Make a reservation

Sugar Factory American Brasserie - Atlanta

2.2

$31 to $50

American

Midtown

Make a reservation

2 people

Nov 9, 2026

7:00 PM

Booked 29 times today

About this restaurant

Great for creative cocktails
Kid-friendly
Hot spot

The Sugar Factory brand is an ever-expanding sweet spot, with multiple stores and restaurants around the world.

Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers and shakes, all available throughout the day.

An expanded dessert menu, including custom ice cream cones, is available at the location. Sugar Factory American Brasserie provides an unforgettable experience for those with a sweet tooth that needs to be satisfied.

For large party reservations (13 or more) please contact:

atlantaparties@sugarfactory.com

Additional information

Dining style
Casual Elegant
Price
$31 to $50
Cuisines
American, Dessert, Bar / Lounge / Bottle Service
Hours of operation
Mon–Thu, Sun 9:00 am–11:00 pm Fri, Sat 9:00 am–1:00 am
Contact
(470) 428-4395
Website
https://sf3.sugarfactory.com/atlanta-ga
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
For all Private Event inquiries please email atlantaparties@sugarfactory.com We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
Diamonique Taylor: (470) 428-4395

Location
1080 Peachtree St, Atlanta, GA 30309
Neighborhood
Midtown
Cross street
1080 Peachtree St NE
Parking details
Public Parking Lot, Cross Street is 1080 Peachtree St
Additional
Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Late Night, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Videos

Shared by creators who recently dined at this restaurant.

content_by_erin
Okay but Sugar Factory Atlanta is really a whole experience 🍭✨ The drinks are over the top (in the best way) and the desserts? Yeah… come ready to indulge 😅 It’s giving fun, a little extra, and perfect for when you just want a cute night out Menu Highlights: - Swiss Onion Burger - Sugar Factory Platter - Sugar Factory Rainbow Sliders - Roasted Lobster Tails - Hawaiian Punch Goblet 📍Sugar Factory 1080 Peachtree St NE, Atlanta, GA 30309 #atlantafoodie #atlantafood #atlantaeats #atlantaresturants #atlantafoodreview
sydatleats
✨Follow @sydatleats for the best spots in the A✨ The Sugar Factory offers treats for all including grand cocktails, monster burgers and more. Make sure you try their signature 36-ounce alcohol-infused smoking candy goblets! 📍: @sugarfactoryatlanta || Midtown #hosted #hostedby #foodie #atlfoodie #sydatleats #sugarfactory #sugarfactoryatlanta #desserts #cocktails #sugar #candy #brunch #hotspot #midtownatlanta #thingstodoinatlanta

Videos are powered by Seekeasy. How this content is generated

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Sugar Factory American Brasserie - Atlanta.

2.2

(5934)

2.4Food
2.7Service
2.4Ambience
2.0Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews

Sugar Factory - Atlanta offers a vibrant atmosphere and a fun, themed dining experience with colorful decor. Guests appreciate the "amazing service" by standout servers like Henni, contributing to memorable celebrations. However, visitors mention that the restaurant can be "overpriced" and suggest improvements to reduce wait times and enhance overall organization.

5,934 Reviews

J
Jeana
Georgia1 review
1.0
Dined on November 1, 2026
1. Overall 1
2. Food 2
3. Service 3
4. Ambience 1
Such a strange experience. I thought other reviewers were exaggerating on the wait time. Nope. Took at least 10 minutes for someone to come to the hostess stand. There were only about 5 tables seated. It honestly felt like a 2000s club scene. Music (not family friendly) was so loud we had to keep repeating ourselves. Food was ok. Server was polite. My daughter was pretty bummed- we told the server it was her birthday. Shortly after the boy at the table next to us had 3 employees come sing him a birthday song and bring a little treat. She thought it was for her. They never came to her.
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S
ShaDaya
Unspecified1 review
2.0
Dined on October 24, 2026
1. Overall 2
2. Food 2
3. Service 3
4. Ambience 1
There as wait for absolutely everything. I had reservations, I still had to wait. Once we were seated, we had to wait 20-30 mins before someone took out order. Wait for the food 40-50 mins (norm). We had to wait for condiments, my food was getting cold, by the time it came, I didn’t want to eat anything, I asked for a to-go container, and left. We even wait for the containers and to check out, for 20/30 mins.
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C
Caroline
Atlanta5 reviews
1.0
Dined on October 18, 2026
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
They were not open at our reservation time. A kitchen staff member who didn’t speak English was the only person there.
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J
Jessika
Atlanta1 review
1.0
Dined on October 17, 2026
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
This was the WORST experience ever! We will NEVER be back! To sum it up we were ignored when we walked in, servers walked past us multiple times and was never acknowledged, we didn’t get any water until almost an hour in which we never drank since we left. Also, my daughter had the Halloween pancakes and they were hard, the rest of us never got food, myself and my youngest never got a drink, my oldest had the Halloween shake and the donut on it was stale. Thwy had more guest than servers. We arrived hungry and left hungry!
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F
Falon
Alabama1 review
1.0
Dined on October 11, 2026
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
The host at the door rolled her eyes and made a nasty face when we asked if we could sit at the top, she then walked away and never came back, someone else sat us at the bottom. Then we waited 40 minutes before any waiter ever even greeted us and we didn’t get drinks for another 30 minutes after that we also asked if we got an appetizer would it come out before our food? The waiter said it would because ““ obviously it’s an appetizer the appetizer did not come out until with our food. We then asked the host what the validation for parking code was, and he rudely answered, and then walked away before we could even ever say anything he walked outside to go smoke his vape. This is the worst service I’ve ever had and I’ve been at this location three times. It would not be back. It was a very embarrassing to bring another guest for her first experience and for everyone to be so disrespectful it was overly loud for a good 20 minutes to the point we couldn’t hear the waiter when she finally decided to agree our table. This is the worst experience I’ve ever had at this location and this is the most disrespectful staff I’ve ever had at a restaurant.
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a
ali Gold
Washington DC2 reviews
5.0
Dined on October 10, 2026
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 4
Henni is the BEST server ever!! They were so attentive and friendly, really enhanced our experience by 100%
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T
Toni
Charlotte2 reviews
2.0
Dined on October 9, 2026
1. Overall 2
2. Food 1
3. Service 1
4. Ambience 3
Waited 15min after being seated before a server finally came. When she arrived she informed us that she was just told that we were there. Not her fault, but still shows lack of communication among staff. The food was mediocre and our cocktails were so sweet we had to pour water on them just to get them down. This place is pretty, but the prices and service don’t match.
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R
Ranni
Mississippi3 reviews
2.0
Dined on October 9, 2026
1. Overall 2
2. Food 1
3. Service 1
4. Ambience 1
I was so excited about getting this reservation about seeing it online and I was SO excited about the Halloween menu. We came from Buckhead back to Downtown to do this as a lunch. It was the biggest let down I've had in a while. We walked in and no one was there to greet you. There was someone rolling silverware and he finally looked up and asked if we had a reservation, which was odd because restaurant was completely empty. We did have one. There were alot of Halloween decorations around but it was very cheesy. There was a manager and a worker sitting there eating with a laptop in front of everyone and it totally killed the vibe. Our server was nice but we had to ask for Halloween menu. The server wasn't really sure about it and then, found one. There was no tea made at all? Then, I ordered an alcoholic drink on Halloween menu and they had to replace strawberry with watermelon (it was awful). There was only 1 bartender (which made sense being in middle of day) but she made the drink and sat on counter. I had to go get it myself after 10 mins of looking at it because our server disappeared and bartender didn't think to walk it to me? It was definitely a let down and we spent $200.
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A
Ashley
Atlanta1 review
1.0
Dined on October 3, 2026
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
We made a reservation and after thirty minutes of waiting for our table, we gave up. Staff was standing around playing on their phones, lots of tables were sitting there with no food or drinks. Hostess barely came to the host stand. It was very humid and smelled like smoke. The bathrooms looked very sad and had peeling chipped paint. There was a large party who were singing, clapping and cheering so loudly over and over that my small kids had to cover their ears. I’m disappointed because my daughter has wanted to come here for so long and I promised if she won a specific award at school, we would go. We didn’t stay long enough to be seated because by the looks of the other tables, it seemed like it would take a long time to receive our orders.
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S
Sheena
Atlanta1 review
1.0
Dined on October 3, 2026
1. Overall 1
2. Food 4
3. Service 1
4. Ambience 1
I will never go back to this location. Reservation for 6:30 and didn’t get seated til 7:25. Drinks order finally got taken at 8:10 and food order taken around 8:20. Food didn’t take long to come out and it was pretty good. The service was just horribly slow and food waaaay overpriced considering the level of service or lack of service I should say. The restaurant was busy but having to wait 2 hours after our reservation to even get our order taken is insane
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Additional information

Dining style
Casual Elegant
Price
$31 to $50
Cuisines
American, Dessert, Bar / Lounge / Bottle Service
Hours of operation
Mon–Thu, Sun 9:00 am–11:00 pm Fri, Sat 9:00 am–1:00 am
Contact
(470) 428-4395
Website
https://sf3.sugarfactory.com/atlanta-ga
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
For all Private Event inquiries please email atlantaparties@sugarfactory.com We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
Diamonique Taylor: (470) 428-4395

Location
1080 Peachtree St, Atlanta, GA 30309
Neighborhood
Midtown
Cross street
1080 Peachtree St NE
Parking details
Public Parking Lot, Cross Street is 1080 Peachtree St
Additional
Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Late Night, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Featured in

FAQs

Smart casual, polished but relaxed attire is appropriate for visiting Sugar Factory - Atlanta.

Yes, Sugar Factory - Atlanta accepts private parties; for large party reservations (13 or more) the restaurant asks you to contact atlantaparties@sugarfactory.com.

Yes, Sugar Factory - Atlanta is a very kid-focused spot for celebrations: families frequently bring children for birthdays, and kids especially love the milkshakes, rainbow desserts and the birthday sing‑alongs.

Friday lunch can be a great choice, one guest reports an early Friday lunch with the place nearly to themselves and excellent service.

How FAQ content is generated

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United States
Atlanta
Atlanta
Midtown

Make a reservation

Sugar Factory American Brasserie - Atlanta

2.2

$31 to $50

American

Midtown

Make a reservation

2 people

Nov 9, 2026

7:00 PM

Booked 29 times today

Sugar Factory American Brasserie - Atlanta

Make a reservation

Sugar Factory American Brasserie - Atlanta

Make a reservation

About this restaurant

Additional information

Private dining

Private Dining

Custom inquiry

Concierge
AI Beta

Videos

Menu

Reviews

Review summary

Additional information

Featured in

33 Best Restaurants for Kids’ Birthdays Near Atlanta

Sugar Factory Moves Forward With Midtown Atlanta Opening

FAQs

What is the dress code for Sugar Factory - Atlanta?

Does this restaurant have private dining?

Is this restaurant kid-friendly?

What is the best day to go to Sugar Factory - Atlanta?

Make a reservation

Sugar Factory American Brasserie - Atlanta

Make a reservation