Shinzo

4.4
194 Reviews
£41 and over
Steak
Welcome to Shinzo

Shinzo was created to showcase mouth-watering, tender steaks and delicate, authentically prepared sushi. A celebration of dishes to delight and entertain every discerning palette.

But we didn’t stop there. To perfectly partner the food, we offer creative craft cocktails and an impressive wine collection.

Do you like to choose your style – from al-fresco to intimate, relaxed to party? Do you like the comfort of luxurious dining rooms and bars to enjoy lunch or dinner, or celebrate any special occasion? Do you like different?

We know the answer is yes. We know you’ll fall in love with Shinzo.

A La Carte Menu is served Monday to Thursday (excluding Wednesday) 18:00 to 21:30
Fridays, weekends and Bank Holidays full A La Carte from 12:00 to 21:30

We accept online bookings for parties of up to 7 people. For anything larger please call or email us.

A deposit maybe required for your booking.

We look forward to seeing you soon.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 194 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
3.9
value
Noise · Moderate
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RL
RobertL
1 review
Dined 2 days ago
Overall3food3service3ambience3

Went there when it first opened and thought it was great.

Went for lunch today, was not blown away like the first time, staff seemed miserable / depressed.

They got my order wrong, missed the tiger prawns with my steak and my side order of rice. Couldn’t be bothered to complain. Steak was cooked rare instead of medium rare and the steak knives were incredibly blunt.

Music was too loud some songs quiet some were loud so much so that the staff at one point went to change the song.

The toilets had a foul smell, so much so I had to hold my nose whilst using the toilet.

Don’t think I’ll be returning sorry!

RS
RyanS
1 review
Dined 3 days ago
Overall3food3service3ambience4

Great atmosphere nice decor. Food was not as good as expected for the price. Waiter was unfriendly and looked annoyed serving us.

C
Camille
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

Immediately when you come in, you know you'll just be in for a treat. The layout of the restaurant was amazing, decors are IG-worthy, and they can accommodate large groups beside each other without feeling we're squished up with other customers. Service is excellent, just the right level of checking in with us every now and then, and everyone was friendly and attentive. We ordered 2 tomahawks and a selection of sushis and none of them disappoint! The beef used for the tomahawk was so amazing, I honestly have never tasted beef like that in my life! It was cooked to perfection and all side sauces were a good enhancer to the flavour of the beef. All in all, it was a great experience and we'll definitely be back!

RK
RachelK
1 review
Dined 4 days ago
Overall5food5service5ambience5

Fabulous meal, considerate staff, great venue. Costly, but you get what you pay for so as a treat it was great. We'll be going back as soon as we've got another celebration.

J
John
1 review
Dined on October 15, 2021
Overall3food5service2ambience3

Great food. Slow service. Waited over an hour for our food but no serving staff were circulating to check on our order. We were offered some drinks when they finally realised. Not the service we expected for the price you pay.

JR
JordanR
Jersey
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Amazing food and great service. Nightly recommended

G
Gill
1 review
Dined on October 9, 2021
Overall4food5service3ambience4

Nice evening but had to ask to order drinks when our friends arrived and later had to ask for menus

WF
WayneF
Brighton
1 review
Dined on October 7, 2021
Overall5food5service5ambience5

Very enjoyable, good vibe, good service, good food, worth the tip

LG
LG01
Hawaii
4 reviews
Dined on October 7, 2021
Overall3food3service3ambience4

A really nice looking restaurant with a good menu. They were very busy and our table took quite a time to be served. I think this is as a result of staff shortages and they tried really hard with us. Food was ok but not exceptional.

A
Arthur
Jersey
1 review
Dined on October 4, 2021
Overall4food4service4ambience4

Not on everyone's radar in Jersey but I would recommend

PD
PaulD
Jersey
2 reviews
Dined on September 27, 2021
Overall4food3service5ambience4

Japanese restaurant & no sight of Japanese anywhere!!! Just ok our steak was underdone...

OT
OpenTable Diner
Jersey
1 review
Dined on September 23, 2021
Overall5food5service5ambience5

Great experience
Food was amazing top quality
Service was spot on made our night very special couldn’t fault them 👍

CS
CameronS
1 review
Dined on September 21, 2021
Overall5food5service5ambience5

Simply the best Japanese food I’ve ever tasted. The service was outstanding! They simply couldn’t do enough for you. The restaurant is beautiful too. I can’t wait to come back.

F
Foodie
Manchester
1 review
Dined on September 17, 2021
Overall2food3service1ambience4

Had a table at 7.30pm, didn’t recurve food until 9pm-only order steak & chips and 3 sushi dishes. Steak arrived, then we waited 15 minutes before the sushi arrived. Waiting staff were very young, looked prettified and need to be trained to give them some confidence. Shame as it’s a great location.

M
Mike
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Sushi was excellent and perfectly fresh. Really top class standard!

OT
OpenTable Diner
1 review
Dined on September 14, 2021
Overall2food4service1ambience1

Unwelcoming greeting. Long wait time on drinks. 0 check backs. Uninformative staff. No notification on kitchen close times. Also as professional chef, the kitchen closes when the customers are finished, we tried to order deserts but were told the kitchen had closed. No one mentioned there was a cut off and no one asked us if we wanted any before that cut off actually happened. Food was really good but services needs some serious work.

JB
JamesB
1 review
Dined on September 12, 2021
Overall2food3service1ambience3

Ok, the place is new and understandably bedding in but at those prices (£9 for a can of beer and £24 for chicken) you'd expect slick service. Being kept waiting 45 mins for your food and having to get up to ask for another drink is unacceptable. Especially so as the maitre d' never uttered one word of apology. I'm not a serial moaner but this place has a long, long way to go before its worth the price

DB
DavidB
Yorkshire
1 review
Dined on September 12, 2021
Overall1food3service1ambience1

The service was appalling. The main 2 men were so rude .. no communication skills what so ever . Will not be returning

S
Superdaisy
Jersey
1 review
Dined on September 11, 2021
Overall3food3service5ambience4

For a steak and sushi restaurant one if the filet steaks we ordered was sadly over cooked. Otherwise gorgeous decor, attentive staff and nice ambiance.

MB
MartinB
1 review
Dined on September 10, 2021
Overall3food4service2ambience2

Food was excellent. Service was very poor the level of noise we couldnt hear what each other was saying it was so noisy.

ML
MichaelL
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Amazing food, best steak I’ve had in Jersey! Staff were extremely friendly. They were short staffed but still made the effort to take great care of us and food came quickly. Great experience overall.

M
Millyainsworth
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

The food, service and overall experience was amazing would highly recommend. Went for our anniversary and had complimentary drinks and pudding and was looked after so well. Amazing venue, amazing food and outstanding staff

FH
FrancescaH
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

Staff were nice and food was amazing :)

Recommend for sure

R
Ruth
1 review
Dined on September 5, 2021
Overall3food4service1ambience3

Sushi good . Service very mixed . Two male waiters rude and unhelpful. Female manageress was excellent .
Guys need to go on a customer service course .
Oddly one of the chefs absent again ?

JA
JerseyAndy
1 review
Dined on September 5, 2021
Overall4food5service3ambience4

Great sushi and surroundings, service was either great or we had to wait a long time despite the restaurant not being that busy.
Not the cheapest but worth a visit for a special occasion and/or if you are feeling flush

S
Sarah
1 review
Dined on September 5, 2021
Overall1food3service1ambience1

Unfortunately having been to Shinzo many times, I won’t be returning. The waiter was very nice, served us drinks and very accommodating. Shame that the man doing front of house was extremely rude to me after I pointed out that is is not legal to charge service charge on alcohol. He was very aggressive and intimidating when we were simply pointing out a mistake on their part.

CL
ChandanieL
1 review
Dined on September 5, 2021
Overall5food4service5ambience5

Excellent staff, good food and good location. A bit expensive.

CA
CarolA
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Given the difficult times hospitality is going through at the moment, the team were absolutely brilliant, working really hard to please everybody too, so just chill out and enjoy the next time you go there , dining out is a relaxing experience and it sure was

I
Irena
1 review
Dined on September 4, 2021
Overall4food4service5ambience3

The food was nice and my steak cooked to perfection. The staff were doing an amazing job and whilst I felt they were not rushing us, they were very apologetic as they were like many businesses suffering from the shortage of staff island wide in the hospitality industry.

I would have loved to try the sushi, but a lack of knowledge prevented this. It would be great if the menu gave a little explanation and example of how many dishes to order.

L
Leah
London
3 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

A really excellent experience. Despite there being staff shortages (apparently) we had great service and food. Not cheap, but top quality!

R
Regis
Jersey
1 review
Dined on September 4, 2021
Overall5food5service4ambience5

Was very well welcomed on arrival, the menu and the different types of sushi were explained before ordering.

TH
TimH
1 review
Dined on September 4, 2021
Overall3food4service2ambience2

Drinks arrived after we had finished our meal, wouldn’t have ordered the wine if we had have known.

JH
JsyHelen
Jersey
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Nice relaxed setting outdoors with excellent service and food will definitely return and recommend to everyone

IR
IsabelR
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

We stuck to the sushi - which is always amazing. Great service, very friendly, nice atmosphere and great cocktails.

TL
TracyL
Cornwall
1 review
Dined on September 3, 2021
Overall1food1service1ambience2

Short staffed, over booked for staff levels
Over 1 hour wait for main meal which was very poor

OT
OpenTable Diner
Jersey
1 review
Dined on September 2, 2021
Overall5food5service5ambience5

Service was superb
Food delicious
We definitely can recommend this place and I’m sure we will come back soon.

SM
StephanieM
Glasgow
1 review
Dined on September 1, 2021
Overall5food5service4ambience5

Great experience. Would recommend to others. Love the toilets!

OM
OffMenu
1 review
Dined on August 30, 2021
Overall4food4service4ambience4

A shame that a few of the items on the menu weren't in stock (I had been particularly keen to try the Sake-cured salmon), but nonetheless very good food, swift service and a really enjoyable dining experience overall. The chocolate fondant was sensational. Cocktails were pricey, but nonetheless full of flavour and flair.

AM
AlisonM
1 review
Dined on August 30, 2021
Overall3food4service2ambience2

Good food but very disappointing service. Waited 40 mins for a dessert menu only to be told that 50% of the desserts weren’t available. Then when we went to order, some desserts were suddenly available again. Was all a bit messy and no apology really offered, they just kept saying we’re really busy, when the restaurant was half empty.

S
Samaita
Jersey
3 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Great food, people and atmosphere. Would go again.

FAQs

Shinzo offers takeout which you can order by calling the restaurant at 01534 755355.

Shinzo is rated 4.4 stars by 194 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.