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Serafina - Boston Back Bay, Boston, MA
This restaurant now offers Takeout

This restaurant now offers Takeout

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Serafina - Boston Back Bay

4.5
4.5
339 Reviews
$30 and under
Italian
Serafina on Newbury Street in the Back Bay brings comfort Italian food to Boston's trendiest neighborhood. Offering pizza, pasta, salads, steak tips, gluten free, vegetarian and vegan options there is a little something for everyone.

We are adhering to MA state laws and regulations. Although there may not be a table available to reserve online due to capacity restrictions and weather, we do also accept walk ins and phone reservations. Please note that seating requests are requests only, we will do our best to accommodate preferences.

Make a reservation

2 people

7:00 PM


Booked 30 times today

Order delivery or takeout

Other options

  • Logo image for Postmates
  • Logo image for Uber Eats

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian

  • Hours of operation

    Tue–Thu 4:00 pm–9:00 pm Sat 11:00 am–10:00 pm Sun 11:00 am–9:00 pm Dinner Fri 12:00 pm–10:00 pm

  • Phone number

    (617) 426-1234 ext. 2

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Back Bay

  • Cross street

    Newbury St and Fairfield St

  • Parking details

    Street Parking

  • Public transit

    Copley Green Line MBTA StopHynes Green Line MBTA StopBack Bay Orange Line MBTA Stop

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Popular dishes

What 339 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Orlando

    1 review

    4.0

    1 review

    Dined on November 11, 2022

    overall4food5service4ambience5
    Food was very good and great atmosphere

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  2. D

    Daisy

    New England

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5
    Best night! Out favorite placr to go ;love the Outdoor dining at Serafina i

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  3. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5
    Great service. Phenomenal food. Highly recommend. Menu was simple and the food spectacular. The ambience was great too. I loved this place. If u r not sure where to eat. Go here. U won’t regret. And service was top notch.

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  4. OT

    OpenTable Diner

    West Palm Beach

    1 review

    vip
    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5
    Must try the Passion Fruit Mojito. I substituted tequila too. So good. Also felt like the portions were a little on small side but food was great

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  5. M

    Maras

    1 review

    1.0

    1 review

    Dined on October 23, 2022

    overall1food1service1ambience4
    We waited for 45 min for a food and didn’t get. The serve doesn’t know and never come to ask me.

    Serafina - Boston Back BayResponded on November 13, 2022Hi Maras, I am so sorry to hear that this was your experience. It sounds like this was a missed order and we are so sorry we didn't correct this issue before the end of the meal.

  6. OT

    OpenTable Diner

    Baltimore

    3 reviews

    2.0

    3 reviews

    Dined on October 22, 2022

    overall2food3service3ambience2
    Got the worst table. Chicken Parm was the worst I’ve ever seen. Dry and no flavor. Server was as good but food runners seemed angry.

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. It appears we didn't live up to expectations. We try to seat guests on the best available at the time. This can be challenging for a busy Saturday night. I've passed your comments to our chef. We hope you give us another chance.

  7. KC

    KimC

    New England

    1 review

    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5
    Our table was nice and spacious. Our server was friendly and knowledgeable. The food was delicious!! A wonderful experience overall!

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  8. AN

    ANAV

    1 review

    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5
    It was my first time here and I had a really good experience. The service was awesome, very fast and not that expensive.

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  9. IF

    ItalianFan

    Atlanta

    17 reviews

    vip
    1.0

    17 reviews

    Dined on October 13, 2022

    overall1food2service3ambience3
    So I read a few “one star” ratings before I booked and saw his responses. So I thought, May be they had a fluke on those days when the reviewers ate there. One in particular commented on how the bread of Bruschetta was stale. Yet, I made a reservation. I specifically cautioned the waiter when I ordered the Bruschetta I wanted it fresh and well toasted. Guess what: stale. The bread was chewy and felt like it was toasted hours prior. Even more, it looked like nothing in the picture from the website ! Now, the Cacio e pépé. Nothing like his website photo. Where is the cheese ? Anyone who has had this in a respectable Italian restaurant, knows that the pasta is mixed/laced in cheese. Mine was pasta in olive oil, cracked pepper with microscopic shavings of piccorino on top. So serve it dude ! Some may like it. Just don’t call it Cacio e pépé. And I recommend you remove your website photo of this dish to avoid the look of false advertisement. Luckily, with the conventions, young folks and bustle of Boston, he’ll always have customers. But If you are someone that wants good food, good Italian food, then go elsewhere. There are hundreds of choices. Now, if anyone from the place is thinking of replying this PR type response, I say “ spare us all and spend some time with your chef watching Stanley Tucci in Rome. It’s a good lesson at what this dish should look and taste like”……

    Serafina - Boston Back BayResponded on October 18, 2022Hi ItalianFan, Thanks for your review. I've passed on your suggestions to our Chef and culinary team. Have a great day!

  10. TB

    TroyB

    New England

    50 reviews

    vip
    5.0

    50 reviews

    Dined on October 3, 2022

    overall5food5service5ambience5
    The gentleman from the Mandarin Oriental concierge recommend this place and it was perfect!!! soooo enjoyable with a amazing waiter and excellent menu!!

    Serafina - Boston Back BayResponded on October 18, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  11. LM

    LaurenM

    1 review

    5.0

    1 review

    Dined on September 25, 2022

    overall5food5service5ambience5
    We had a wonderful dinner here during our visit to Boston from Minneapolis. Awesome service on a Sunday night. Got in early for our reservation per our request since we were nearby. Food was EXCELLENT. And so were the drinks! The manager on duty this night stopped by our table to ensure all was going well. Super nice people! We were here on 9/25 around 6:30pm.

    Serafina - Boston Back BayResponded on October 18, 2022Thanks for your review! Reviews like yours really let us know we're doing a great job. Hope to have you back next time you're in town.

  12. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food1service1ambience1
    Gave us the worst table in the restaurant. Nothing I asked for was in stock. Left to go to a better restaurant next door, Piattini.

    Serafina - Boston Back BayResponded on September 23, 2022Sorry to hear you did not enjoy your time with us. Like most restaurants, we do try to keep everything in stock but some things run out due to deliveries or popularity. Hope to have you back!

  13. MS

    MarisaS

    New York Area

    1 review

    5.0

    1 review

    Dined on September 21, 2022

    overall5food5service5ambience5
    The food, wine and service were all excellent. The Cacio e Pepe was delicious …the pasta was perfectly Al dente. Wonderful evening with coworkers.

    Serafina - Boston Back BayResponded on September 23, 2022Thank you for your review. We are so glad you enjoyed your dinner and time with us. We hope to see you again!

  14. CM

    CatM

    Chicago

    19 reviews

    3.0

    19 reviews

    Dined on September 19, 2022

    overall3food4service3ambience3
    We had a reservation & arrived a bit early. We were seated right away. Good start!! We received our drinks fairly quickly. The menu was accessed through our phones. No explanation was given about anything. We had to ask for salt & pepper, Parmesan cheese, olive oil, and bread. As we looked around, all other tables had these items on their tables. The main course was delicious: spinach ravioli & spaghetti squash. The salads were ok, but had very little dressing. We were never asked how our meal was until we finished. No inquiries if we needed anything else. We did enjoy the after dinner drinks. Overall, the service was lacking. Not a great experience.

    Serafina - Boston Back BayResponded on September 23, 2022Thanks for your review. I am terribly sorry we did not live up to expectation. I have followed up with our team to ensure we are providing the proper service and meal experience. Thank you for all your details, this certainly helps!

  15. W

    Wallac

    New England

    7 reviews

    5.0

    7 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5
    Food was delicious and the host was super helpful. He helped us get a table outside and was very attentive. He even offered to help us move inside when rain was forecast. Overall an amazing experience as always. Would eat here again!

    Serafina - Boston Back BayResponded on September 23, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  16. RL

    RaulnLuis

    New England

    65 reviews

    vip
    5.0

    65 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5
    Amazing food, drinks and service! A must if you are visiting Boston, or a regular place to go if you live in Boston!

    Serafina - Boston Back BayResponded on October 2, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  17. J

    John

    Baltimore

    13 reviews

    5.0

    13 reviews

    Dined on September 17, 2022

    overall5food5service4ambience5
    Food was exceptional.

    Serafina - Boston Back BayResponded on September 23, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  18. TS

    TSlover

    1 review

    4.0

    1 review

    Dined on September 16, 2022

    overall4food4service3ambience4
    The food is lovely as always. The ambiance as well is 10/10. This is a go to restaurant with my family. The thing that took me by surprise was that they seemed unprepared for us. I made a reservation over a week ago (inside for 3) , but when we arrived they didn't seem to have a table. They told us "there's a table inside but there's another party at 830" We'll what about us? We had a reservation as well, but that didn't seem to matter. The other option was an outside table which was slightly dusty and slanted. It just sort of felt like they valued some customers more than others.

    Serafina - Boston Back BayResponded on September 23, 2022Thank you for your review. I'm so sorry to hear about the inconvenience. I personally followed up with the team that evening to ensure that this isn't our standard procedure. Each guest should never be rushed through a dinner with us but rather time to enjoy the food and their company. Sending a private note as well. I would love to have you back as a personal guest to make up for the past experience.

  19. TD

    TheDutchFisherman

    Washington DC

    9 reviews

    4.0

    9 reviews

    Dined on September 14, 2022

    overall4food3service5ambience4
    We ate outside on a nice September night. At first, we sat inside, but it was way too loud. Food was good, but not spectacular. Service was excellent. Would recommend for casual meal.

    Serafina - Boston Back BayResponded on September 23, 2022Thank you for your review. We are so glad you enjoyed your time with us. I send a personal message in hope we can learn what dishes fell short. We hope to see you again!

  20. OT

    OpenTable Diner

    San Joaquin

    22 reviews

    vip
    2.0

    22 reviews

    Dined on September 12, 2022

    overall2food2service2ambience3
    Bruschetta was soggy. Spinach ravioli was fantastic. Spaghetti and meatballs was not hot. Meatballs were hard and not flavors l. No offer of extra Parmesan cheese. No offer of sugar with ice nor refill of ice tea. They delivered wrong food to us initially, so I had to wait for my food. Tiramisu was fantastic!

    Serafina - Boston Back BayResponded on September 13, 2022Thanks for your review. We are so sorry to hear about a less than stellar dining experience. Comments like yours give us insight on what we may need to improve upon. We hope you give us another try.

  21. KH

    KatharinaH

    1 review

    5.0

    1 review

    Dined on September 12, 2022

    overall5food5service5ambience5
    It was a wonderful Dinner with my Friends. The Service was Great und the Pasta Even better!

    Serafina - Boston Back BayResponded on September 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  22. LM

    LauraM

    New England

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5
    We had a 6:00 reservation but were running late due to traffic & road closures. I called and they told me not to worry and saved our table for a 6:20 arrival. The service was great, very friendly waiter w/an authentic Italian accent to add to the ambiance! The food was great, as it always is, very consistent. I had the rigatoni Bolognese, my daughter had penne pasta w/a regular red sauce, her friend had the gnocchi and our other friend had a bowtie pasta w/shrimp dish that looked absolutely fabulous! We go here anytime we are in the city to shop or go to a nearby event - we just love it and it’s relatively reasonable in price considering it’s on Newbury Street!

    Serafina - Boston Back BayResponded on September 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  23. PB

    PegB

    New England

    17 reviews

    vip
    5.0

    17 reviews

    Dined on September 6, 2022

    overall5food5service5ambience5
    We very much enjoyed our dinner last night at Serafina. It was quite busy so we sat at the bar and Jen was our server. I had the Spaghetti Bolognese with housemate meatballs that was excellent and my husband had the Penne Pomodoro with chicken. We cleaned our plates! They have a nice wine list and our choices went perfectly with dinner. Thank you, Serafina, for another wonderful evening.

    Serafina - Boston Back BayResponded on September 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  24. k

    keiri

    New England

    47 reviews

    vip
    5.0

    47 reviews

    Dined on September 4, 2022

    overall5food5service5ambience4
    Food was great. everyone from the host to our waitress and manager were wonderful. They kept checking in on us and making sure everything came out good and would ask if we needed anything. Great dinner and dessert.

    Serafina - Boston Back BayResponded on September 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  25. C

    Chris

    New England

    1 review

    vip
    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service5ambience5
    Our waiter was so great!

    Serafina - Boston Back BayResponded on September 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  26. JM

    JenniferM

    New England

    1 review

    5.0

    1 review

    Dined on August 21, 2022

    overall5food5service5ambience5
    Great experience! The vibe is very laid back. We were able to get a reservation and were seated immediately, even on a busy Sunday during the day of the open street on Newbury and the 1st ever comedy show at Fenway. The waiter was very accomodating and water readily available in a pitcher at our table. The food was remarkable! We ordered truffle fries as an app. For the main course, I had the penne alla vodka, and my husband had the chicken parm. All very delicious! I would highly recommend!!

    Serafina - Boston Back BayResponded on August 30, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  27. M

    Milanese

    New York Area

    1 review

    5.0

    1 review

    Dined on August 19, 2022

    overall5food5service5ambience4
    Tiramisù is as good as my mom's (we are Italian), great job!

    Serafina - Boston Back BayResponded on August 30, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  28. A

    Annie

    Toronto

    1 review

    5.0

    1 review

    Dined on August 19, 2022

    overall5food5service5ambience5
    Every meals was delicious. Très bon rapport qualité prix. Je recommande fortement ce restaurant. I highly recommand this restaurant.

    Serafina - Boston Back BayResponded on August 30, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  29. TB

    TroyB

    New England

    50 reviews

    vip
    5.0

    50 reviews

    Dined on August 18, 2022

    overall5food5service5ambience5
    The food and atmosphere was amazing!!! The concierge of the Mandarin Oriental highly recommend this restaurant and the service was on point, very comfortable table and great time with friends thank to them.

    Serafina - Boston Back BayResponded on August 30, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  30. RC

    RobertaC

    New England

    9 reviews

    4.0

    9 reviews

    Dined on August 10, 2022

    overall4food5service5ambience4
    Eggplant was terrific and generous portions! Salmon salad was also good. Nice atmosphere too.

    Serafina - Boston Back BayResponded on August 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  31. KZ

    KatrinaZ

    New England

    1 review

    4.0

    1 review

    Dined on August 8, 2022

    overall4food4service5ambience3
    Wonderful food, excellent service -- just wish there had been bread for the table!

    Serafina - Boston Back BayResponded on August 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  32. AH

    AdiH

    New York Area

    13 reviews

    4.0

    13 reviews

    Dined on August 8, 2022

    overall4food4service4ambience3
    Delicious food, flavorful black truffle pasta and good drinks (had old fashioned). Service was prompt, our table was bit cramped between two others. Good for vegetarians - many options!

    Serafina - Boston Back BayResponded on August 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  33. TB

    TroyB

    New England

    50 reviews

    vip
    5.0

    50 reviews

    Dined on August 4, 2022

    overall5food5service5ambience5
    The food and atmosphere was amazing!!! The concierge of the Mandarin Oriental highly recommend this restaurant and the service was on point, very comfortable table and great time with friends thank to them.

    Serafina - Boston Back BayResponded on August 30, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  34. F

    Foodie123431

    New England

    4 reviews

    vip
    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Amazing food, great atmosphere, amazing staff. Overall a 10/10 experience

    Serafina - Boston Back BayResponded on August 30, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  35. J

    Julie

    New England

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5
    The staff was unbelievably kind, always checking in on us to see what we needed, and were so apologetic for the delay in service. The service alone will bring us back but the food was phenomenal.

    Serafina - Boston Back BayResponded on August 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  36. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    We had a great time! Would definitely recommend.

    Serafina - Boston Back BayResponded on August 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  37. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5
    Omg!! Food is amazing. Still dreaming about it.

    Serafina - Boston Back BayResponded on July 23, 2022Thank you for your review. We love to hear it! We hope to see you again!

  38. GC

    GuillermoC

    New England

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service4ambience3
    ......................................$jjjklkojjjj

    Serafina - Boston Back BayResponded on July 23, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

  39. s

    sharong

    1 review

    1.0

    1 review

    Dined on July 16, 2022

    overall1food1service1ambience1
    The food was definitely not worth the money. My pasta felt like melted butter was poured all over it rather than the sauce depicted on the menu. My friends experience was the same. We will never go back to that restaurant. Service was poor as well

    Serafina - Boston Back BayResponded on July 23, 2022Hi Sharong, We are deeply sorry we did not live up to expectations. I would love to have you come back as my guest for the poor experience. I can attest that is isn't our status quo and we need to do better to avoid visits like this in the future.

  40. D

    Diyora

    1 review

    3.0

    1 review

    Dined on July 16, 2022

    overall3food2service5ambience4
    we were seated near the bathrooms, where there was an unpleasant smell. the service was top notch, however the menu prices were not up to date so the bill came out with unexpected prices, which were later fixed. food was disappointing, flavorless, and unseasoned. the price did not justify the taste and quality of food. the ambiance was cute for brunch

    Serafina - Boston Back BayResponded on July 23, 2022Hi Diyora, We are so sorry we did not live up to expectations. I just sent you a private message, feel free to respond to the email provided. Our culinary team is always looking to improve and make sure our quality is top notch. Thanks for your feedback.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Serafina - Boston Back Bay does offer delivery in partnership with Postmates and Uber Eats. Serafina - Boston Back Bay also offers takeout which you can order by calling the restaurant at (617) 426-1234 ext. 2.

Serafina - Boston Back Bay is rated 4.5 stars by 339 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 30 times today

Order delivery or takeout

Other options

  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Serafina - Boston Back Bay

237 Newbury St, Boston, MA 02116

Dining areas

Additional information

  • Cross street

    Newbury St and Fairfield St

  • Neighborhood

    Back Bay

  • Hours of operation

    Tue–Thu 4:00 pm–9:00 pm Sat 11:00 am–10:00 pm Sun 11:00 am–9:00 pm Dinner Fri 12:00 pm–10:00 pm

  • Cuisines

    Italian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street Parking

  • Public transit

    Copley Green Line MBTA StopHynes Green Line MBTA StopBack Bay Orange Line MBTA Stop

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

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