Sawmill & The Mill Craft Bar + Kitchen - South

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1. C

   Calgaryvisitor

   Calgary

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Came to the Sawmill upon arriving from Calgary. Excellent food and service! I think our server was Steve. He was very attentive a took pride in the menu at Sawmill. I can see why he recommended their signature dessert: Decadent Chocolate Dome! Thank you so much for everything. We added it to our list of Edmonton restaurants.

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2. R

   Rhiannon

   Edmonton

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   overall2food3service1ambience3

   The service was terrible, went for bunch for my dads birthday. She put us in a seat and we waited over half an hour for drinks and she forgot some, then forgot to bring those ones back. Waited 20 minutes before I sauntered off to find her and remind her as well as place order. There were only 3 other tables seated in the restaurant. Food choices were poor at best BUT, they tasted decent.

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3. E

   Edwen

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   We had a great time dining here on our anniversary. Got seated a the same table as the previous 3 times, very comfortable and welcoming. Service was exceptional and food was great. Staff and management took that extra step to make sure our evening was as good as possible.

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4. RJ

   RosieJ

   Edmonton

   1 review

   5.0

   1 review

   Dined on July 31, 2022

   overall5food5service4ambience5

   Our experience was very enjoyable. Would definitely come back. Miss the Sherwood Park location.

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5. SS

   SharlaS

   Edmonton

   1 review

   4.0

   1 review

   Dined on July 31, 2022

   overall4food4service4ambience3

   Our server Steve, was awesome, he was personable, funny and friendly. He totally made our dinning experience. He also had excellent recommendations. The table we sat at, seemed to be in the way of servers and other staff coming and going. It wasn't very busy when we got there, and then picked up. So the food took a bit, which is to be expected. Iverall the food and atmosphere were quiet enjoyable.

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6. SU

   Steaks4Us

   Edmonton

   10 reviews

   3.0

   10 reviews

   Dined on July 31, 2022

   overall3food2service4ambience3

   This last visit to the Sawmill was not our best. We were sat at 6:35, were greeted and our food order was taken quite promptly but we did not get out food till after 7:30. My dish and a my wife's dish the food was just warm. My son's was good. We did not say anything. It did not seem very busy so not sure why it took so long to get our food. Thank you.

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7. RC

   RodC

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on July 30, 2022

   overall5food3service5ambience5

   The Mill Lounge is very comfortable. The dining room was nicely appointed. Our server, "super" was SUPER! As well as Daniel. The signature Prime Rib that I went there specifically for was horrible. Tough, sinewy, and cold. Not impressed with the food quality.

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8. DB

   DerekB

   Edmonton

   1 review

   5.0

   1 review

   Dined on July 30, 2022

   overall5food5service5ambience5

   We enjoyed an mostly empty restaurant on a Friday night with excellent service.

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9. ST

   SharonT

   Edmonton

   1 review

   5.0

   1 review

   Dined on July 27, 2022

   overall5food5service5ambience5

   The prime rib was excellent and our server STEVE went above and beyond.

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10. CS

    CourtneyS

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    We loved Steve!! He is a great server. We loved Steve!

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11. f

    fortsaskfamily

    Edmonton

    4 reviews

    4.0

    4 reviews

    Dined on July 21, 2022

    overall4food4service5ambience4

    The appetizers and meal were very good. Our server Steve was very attentive and helpful. It was a good experience.

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12. MF

    MikeF

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5

    The staff and food were great. We had a wonderful date night and are planing on going again soon.

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13. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 16, 2022

    overall2food3service2ambience3

    Reserved table for 9 through open table months in advance. Reservation was for late afternoon so the restaurant wasn’t busy at all. Air conditioning was broken. When we got there they waitress showed us 3 tables and said we could push them together if we wanted to. Ordered filet mignon medium and it was well done. Bathroom are terrible. Broken taps. Smelled unclean. And top it off they wanted to charge us an extra 20% on top of bill as service charge because we had a table of 9. Was looking forward to having nice dinner with family at good steakhouse however next time it will be somewhere else because I won’t be returning.

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14. DS

    DSMC

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food4service5ambience3

    The steak was cooked perfectly. Our server was great. The restaurant was very hot, the AC wasn’t on or wasn’t working, when it’s 30 degrees outside and feels hotter inside there is something wrong.

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15. JV

    JohnV

    1 review

    2.0

    1 review

    Dined on July 15, 2022

    overall2food3service4ambience3

    The food and service were fine but the air conditioning was out on our side of the restaurant on a 30 degree day. There were 7 of us including my 94 year old mom and nephew who was boarding s plane in 4 hours. The server just said it was an electrical problem. Manager should have come over but apparently was too chicken or busy.

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16. CK

    CarmenK

    1 review

    3.0

    1 review

    Dined on July 10, 2022

    overall3food4service2ambience4

    We went for a 6pm dinner on Saturday July 9th (south Edmonton) it was our first time eating here. The good: the charcuterie board amazing and the calamari was nice as well, I also found the value for dollar was pretty good overall. The so-so: mushroom caps were bland and a little disappointing. The bad: unfortunately the service was disappointing, upon arrival and paying the bill we were left waiting for service for 8-10+ minutes, check ins were also infrequent and generally they seemed understaffed and disorganized (got example, at one point the greeter came through the main area with a huge dripping tray of wet glasses). We used a gift card for part of the bill and apparently that was a big concern, apparently you have to register the gift cards before you use them? Unfortunately, we will likely not be returning to this establishment but hope this feedback can help them improve their service and guest experience.

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17. BH

    BHA1999

    Edmonton

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5

    Great food great service I will definetly be going again!

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18. M

    Misty

    Edmonton

    3 reviews

    4.0

    3 reviews

    Dined on July 7, 2022

    overall4food4service5ambience4

    The food was very good and well presented. Our server was outstanding - he made excellent recommendations, was attentive and funny. We would definitely recommend the Sawmill and will return!

    Report
19. TG

    TammyG

    Edmonton

    1 review

    1.0

    1 review

    Dined on July 3, 2022

    overall1food1service1ambience1

    Our waiter did not see us for the first 15 minutes. Then when he did, we where rushed.

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20. L

    Laurie

    1 review

    4.0

    1 review

    Dined on July 1, 2022

    overall4food5service4ambience4

    We have been customers for many years. The food and service always great. Our family & friends enjoy Brunches as well. Always comment on cleanliness & service.

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21. LF

    LynnF

    1 review

    4.0

    1 review

    Dined on June 29, 2022

    overall4food5service4ambience4

    Delicious food and great ambience! I would recommend this restaurant.,

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22. DH

    DuaneH

    Edmonton

    19 reviews

    5.0

    19 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5

    Can’t go wrong at any Sawmill Restaurant! Top marks yet again for food, service, value etc…. Thanks again for the Great night! We’ll be back!

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23. CC

    CraigC

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Great place wasn’t to busy, very quiet, was great for a company supper.

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24. B

    Baldy

    Edmonton

    17 reviews

    3.0

    17 reviews

    Dined on June 19, 2022

    overall3food3service4ambience4

    Fathers day brunch: wish there was more cheese in the menu options lol. All in all it was fine. More about the treat of going out then the quality of the food... we have never been sawmill fans and this didnt change our mind. Took an early seating time to avoid crowds and to sit outside to be covid- safe. Very nice to have the patio to ourselves. Lovely setting by the water feature in a cabana...felt very peaceful Desserts and pastries were very sweet. But who can pass up creme brule cheesecake?!

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25. RM

    RusselM

    Edmonton

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Went there for Father's Day brunch with friends, everything was better than expected. Service, food, drinks, ambience was outstanding. Would definitely come again.

    Report
26. C

    Cdn780

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    Excellent food, beer and service. No complaints at all.

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27. CF

    CindyF

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Highly recommend Sawmill for a lovely evening out.

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food4service5ambience5

    What made the evening so special, was our server. Heather was a breath of fresh air. She was informative, attentive and seemed genuinely interested in our well being and that we enjoyed the experience. I’d add her name to the reservation next time!

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29. FL

    FirstLastTimeVisit

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food1service2ambience3

    Looks like the Side dish came from a cans, but meat and lamb are really good

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30. LD

    LynnD

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    We celebrated my husband's 45th Birthday here. I made a reservation for 10 people and we were all delighted with the service and food. Definitely will be booking more reservations in the near future. 100% satisfaction.

    Report
31. CN

    ChrisN

    1 review

    3.0

    1 review

    Dined on June 10, 2022

    overall3food3service2ambience3

    Server was pleasant but overall the service was very slow. The night started to drag significantly as we tried to keep the kids under control as we waited. Food was ok but nothing to write home about

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32. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on June 9, 2022

    overall1food1service3ambience4

    Very disappointed in this restaurant. We have purchased their sesame sauce numerous times and loved it so wanted to try the restaurant. We were there for a special occasion so I was sad when the experience turned out so poorly. All of our food was overcooked. My dad’s prime rib was a disgusting colour and seemed off. His Yorkshire pudding was burnt and my husband’s was ice cold. I felt bad for the server as he was really friendly. He would be amazing in another restaurant that could provide a meal that we would actually enjoy. They did offer a new meal to my dad and took 2 meals off the bill. Unfortunately, it just didn’t make up for it.

    Sawmill & The Mill Craft Bar + Kitchen - SouthResponded on June 9, 2022I would like to begin by offering my sincerest apologies for the inferior hospitality you recently experienced on your last visit . The Sawmill Restaurant Group is recognized for providing the utmost in both food and service to all our guests. As hospitality professional's we are aware of the importance of guest feedback and I'm particularly appreciative of your efforts to inform us. One of my senior leadership team will contact to gain your confidence, Regards Pav GM Operations

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33. KR

    KitchenRat

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on June 9, 2022

    overall4food3service5ambience3

    Great friendly server. The steak was a bit cold. I’ve noticed this is a complaint other users have had. Soup was great. Chicken cordon bleu not as it was too dry Other dishes were average/good

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34. LB

    LaureeB

    Edmonton

    1 review

    3.0

    1 review

    Dined on June 5, 2022

    overall3food2service5ambience4

    I don’t know if it was because it was brunch but the options were limited. I had the French toast , which was nice but cold. The syrup has no flavour. Two other parties had the smash burgers and didn’t care for it at all. The service was excellent.

    Sawmill & The Mill Craft Bar + Kitchen - SouthResponded on June 9, 2022Hi Lauree Thank you for the feedback, I am particularly appreciative of your efforts to inform me of your experience. The Sawmill Restaurant Group is dedicated and recognized for providing the utmost in both food and service to all our guests. One of my senior leadership team will contact you to get more details, Regards Pav GM Operations

    Report
35. OT

    OpenTable Diner

    Edmonton

    1 review

    2.0

    1 review

    Dined on June 5, 2022

    overall2food1service1ambience4

    Bar was too loud. That’s ok. All was good otherwise. Moved to dining. Everything was poor from then on. Good not cooked properly and sent back. Came back almost the same. Even though manager was aware and food removed from bill, no other option was given. Waiter didn’t even ask for water or drink refill. Left hungry and very disappointed.

    Report
36. RH

    RhondaH

    Edmonton

    5 reviews

    2.0

    5 reviews

    Dined on June 5, 2022

    overall2food3service2ambience3

    Reso @ Sawmill last night but started w/drinks at the Mill. Ended up having our meal in the Mill. First presentation of a meal was shocking for many reasons, and corrections were made. In the meantime, offers to hold the other meal under a warmer while we wait another round?..nope. Server was nice and did what she could, but overall service was shotty as far as attentiveness to drink orders and refills, and all the while the Manager is involved in all of this business at our table. Was there any concessions made at the end of the evening by said manager to make things right for all of the debacles? That is a hard no. As someone with restaurant experience, I am aware of what mangers are able to do in these situations. Super duper disappointing there, Mr. Goodchild. Anyway, the lime cheesecake was absolutely divine!!!

    Sawmill & The Mill Craft Bar + Kitchen - SouthResponded on June 9, 2022Hi Rhonda Thank you for taking the time to tell us about your experience. I am disheartened to learn that your recent experience was not up to the Sawmill standards, Allow me to express my sincerest apology. We strive to provide superior service to each and every guest, therefore your feedback is very important to us. Rest assured I will share your comments regarding food and services with our Executive Team. One of my senior leadership team member should contact you , regards Pav GM Ops

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37. D

    Disappointed

    Edmonton

    2 reviews

    2.0

    2 reviews

    Dined on June 5, 2022

    overall2food2service5ambience3

    Very disappointing. Sprite was flat, no bubbles. Steaks and mashed potatoes and veggies were not hot, barely warm. Asked for grill re-heat of one steak and it came back hotter. Ambiance - lacking the charm of the old Sawmill. Our server was very nice and we appreciate her.

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38. LB

    LyndaB

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience4

    The waiter was exemplary - attentive, entertaining and very accommodating! The food was excellent and reasonably priced.

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39. L

    Luv2dine

    Edmonton

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience2

    Fantastic food. Great service. First time at Sawmill in it’s new location and will likely go back. Similar but more enjoyable food than the Keg.

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40. N

    Notcomingback

    Las Vegas

    1 review

    3.0

    1 review

    Dined on May 29, 2022

    overall3food3service5ambience5

    The service was excellent! The food was not, the Alfredo had no flavour at all and the other pasta dish was incredibly oily. The steak was only OK , the amount of butter/oil on the vegetables just wreck them. Our server was attentive and funny and the best part of our evening out. We will definitely go somewhere else next time.

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