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Santisimo, San Juan, PR

Santisimo

4.0
4
35 Reviews
$31 to $50
Seafood
Savor culinary creations crafted with fresh, top-notch ingredients at Santísimo, a restaurant nestled within the captivating Hotel El Convento. Delight in the vibrant ambiance of the open-plan kitchen while engaging with our friendly and knowledgeable staff. Immerse yourself in the grandeur of the hotel's atrium as you indulge in an exquisite dining experience.

Make a reservation

2 people

7:00 PM


Booked 3 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Seafood, Steak, Puerto Rican
  • Hours of operation
    Daily 12:00 pm–9:30 pm
  • Phone number
    (787) 000-0000
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Ashton Garcia
  • Neighborhood
    San Juan
  • Cross street
    Cross streets are Calle del Cristo & Calle Luna
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Dog Friendly, Full Bar, Non-Smoking, Patio/Outdoor Dining, Takeout, View, Wine

What 35 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 3.8Service
  • 4.3Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Caribbean

    Romantic

  • Puerto Rico

    Romantic

35 Reviews
  1. RosieH

    New York City

    13 reviews

    4.0

    13 reviews

    Dined on April 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    We enjoyed lunch here very much. As we were early, we were the first diners.

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  2. Kb55

    Pittsburgh

    3 reviews

    2.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5
    Beautiful ambience. Good was not good unfortunately.
    SantisimoResponded on April 1, 2024
    Thank you for dining with us and for taking the time to review your visit with us. Please accept our apologies for a less than stellar experience. I will send you a private message as well.

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  3. OpenTable Diner

    New York City

    15 reviews

    vip
    3.0

    15 reviews

    Dined on March 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    I had high expectations for this restaurant. The great reviews led me to this reservation. Upon arrival I was pleasantly greeted by a kind young man;the host, who was also juggling taking orders, bringing out the food and closing checks. Some tables had 5+ people. Whoever manages the place should consider helping out their staff. The restaurant had ran out of sparkling water and did not offer a variety of mocktails, but the gentleman was able to suggest a creative non-alcoholic drink. I ordered the beet salad to start and the lamb shank over risotto as my main dish. The beet salad was delicious! Fresh, full of flavor and colorful 10/10. I could eat it everyday. The lamb shank was just OK. The plate was not hot. The lamb was cooked well. However, it was extremely gamey and was excessively coated in some type of gravy which was too salty for my taste. The risotto was cooked well; soft and creamy. The starchy flavor of the beans in the risotto was overpowering when eaten alone. Id rate the dish a 5/10. I wanted to order dessert, but the waiting period was excessive. Again, entirely not the waiters fault. He was doing the job of 3 people! Overall, my experience was only OK and I would probably not return for more than the salad.
    SantisimoResponded on March 25, 2024
    Thank you for dining with us and for taking the time to review your visit with us. We are disappointed to see that you had a less than stellar experience. We take feedback seriously and will take yours into consideration. Thank you again for the comments. T.J. Foster, CHA General Manager

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  4. OpenTable Diner

    Indiana

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Old Town San Juan at its finest. Strongly recommend this spot
    SantisimoResponded on March 23, 2024
    Thank you for your 5 star review!

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  5. LeeV

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on March 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The food was great. The ambience was amazing. The service was a little slow. But overall, I’d recommend the restaurant.
    SantisimoResponded on March 23, 2024
    Thank you for your 5 star review!

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  6. OpenTable Diner

    Milwaukee

    1 review

    5.0

    1 review

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing service and unforgettable food! Everything tasted rich and complex. So good!
    SantisimoResponded on March 11, 2024
    Thank you for your 5 star review! We're thrilled to see that you had an enjoyable experience! T.J. Foster, CHA General Manager

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  7. OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined on March 3, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Multiple loud music sources was really annoying. Wait staff were great, friendly and very competent. Snapper skillet dish was good but would have preferred carrot puree on the side and there was too much of it. Emanates were OK, kinda overcooked. STAR of the meal was the ceviche!!
    SantisimoResponded on March 4, 2024
    Thank you for taking the time to review your visit with us. We really appreciate your business. I will pass your feedback to the kitchen team about the snapper and empanadas. I will also make sure to pass on your note about the ceviche! Thank you again for your visit. T.J. Foster, CHA General Manager

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  8. MPPai

    New York City

    13 reviews

    vip
    3.0

    13 reviews

    Dined on March 1, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    My friends and I were very excited to try Santisimo as the restaurant had come recommended to us for the amazing food. However, our entire experience was sullied by an extremely rude hostess who was our first introduction to the experience at this restaurant. Despite having a reservation, she was clear that she could not seat us. She told us she did not have our reservation though it was clearly visible in the reservation book. When we pointed this out, she then told us that we had booked for the wrong number of people (we had one extra person vs. what we booked). We apologized but she was insistent that she had NO extra chairs and every table and chair was fully booked for the night. Upon some pleading she said she would see what she could do - and amazingly (quickly) seemed to find an extra chair and seated us. At least three tables around us remained empty during the dinner. It was as if she was determined not to seat us and honor the reservation. She made our introduction to the restaurant HORRIBLE. The concierge at our hotel mentioned that he had received complaints about the restaurant as well, when we reported back to him. The food at the restaurant was, in fact, terrific. The setting is lovely, as was our waiter. But the first touch at this restaurant with the hostess was so unpleasant that I would never recommend it to anyone. Nobody needs to start a meal feeling like you're not wanted at a restaurant. Do not bother with this place, there is so much good food to enjoy in San Juan.
    SantisimoResponded on March 4, 2024
    Thank you for choosing to dine with us and for taking the time to leave a review of your visit. I am very concerned about your experience with us. I will investigate further and take the necessary action to ensure this doesn't happen again. Please also look for the private message I sent. Thank you again for this feedback and our deepest apologies for your experience. T.J. Foster, CHA General Manager

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  9. OpenTable Diner

    New York City

    9 reviews

    vip
    2.0

    9 reviews

    Dined on February 25, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    Really cute restaurant BUT — Tuna tartare was extremely salty. Caesar salad had too much dressing and it was too creamy. Ceviche was amazing. Steak frites were good. I rarely leave reviews so it takes a lot for me to do this. Waiter also didn’t refill our waters and I had to walk up to the bar to get water. Waiters were nice but unfortunately, not attentive.
    SantisimoResponded on February 26, 2024
    Hi there! Thank you for your review. We really appreciate your feedback about the tuna tartare, caesar salad and service. I will be sharing your review with the team. We will take a closer look at the tuna tartare and caesar salad and make the necessary modifications. I will also reiterate our service standards to the team. Thank you again for this very valuable feedback. T.J. Foster, CHA General Manager

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  10. OpenTable Diner

    Caribbean

    14 reviews

    vip
    1.0

    14 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible communication from the restaurant , there’s no contact whatsoever from management, DO NOT BOOK.
    SantisimoResponded on March 23, 2024
    Hi there, thank you for your review. I can understand your frustration for being charged a cancellation fee. The reason you were charged is because you attempted to cancel within 1 day of your reservation. The terms and conditions of our reservation system are very clear - "any reservation cancelled within 1 day will result in a $25 per person cancellation fee". Nobody ever wants to be on the receiving end on those charges, but you did agree to the terms prior to making your reservation. T.J. Foster, CHA General Manager

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FAQs

Santisimo offers takeout which you can order by calling the restaurant at (787) 000-0000.

Santisimo is rated 4 stars by 35 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 3 times today

Order delivery or takeout

Google Map for Santisimo

100 C. del Cristo, San Juan, PR 00901

Additional information

  • Cross street
    Cross streets are Calle del Cristo & Calle Luna
  • Neighborhood
    San Juan
  • Hours of operation
    Daily 12:00 pm–9:30 pm
  • Price
    $31 to $50
  • Cuisines
    Seafood, Steak, Puerto Rican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Ashton Garcia
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Dog Friendly, Full Bar, Non-Smoking, Patio/Outdoor Dining, Takeout, View, Wine
  • Phone number
    (787) 000-0000
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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