P.F. Chang's - Louisville

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1. OT

   OpenTable Diner

   Louisville

   8 reviews

   vip
   5.0

   8 reviews

   Dined on January 19, 2023

   overall5food5service4ambience4

   Great food and fun atmosphere! Our server was a bit slow but it was fine since we were having a leisure meal. Consistently great food and one of my lunch favorites!

   Report
2. A

   Alex

   Louisville

   1 review

   2.0

   1 review

   Dined on January 14, 2023

   overall2food1service3ambience2

   Sea bass was simply raw, used dishes have never been taken from the table before we left

   Report
3. R

   Renato

   Grand Rapids

   1 review

   4.0

   1 review

   Dined on January 14, 2023

   overall4food5service4ambience4

   The food was good and tasty. The booth seats were a little saggy. The waitress, though pleasant confused our order (one of us wanted our entree bowl on rice, the other on the side). It came in reverse but she made it right.

   Report
4. SF

   SelinaF

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined on January 12, 2023

   overall5food5service4ambience4

   Got seated immediately for our group of 5. Ordered appetizers & several dinners to share plus a bottle of wine. Everything was very good. Only thing we didn’t receive was the extra sauce I asked for with the Mongolian beef. After dinner we were having a king business discussion & would have liked the server to clear some of the dishes on the table.

   Report
5. CF

   CherylF

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on January 7, 2023

   overall5food5service5ambience5

   The food was great, and our server did an exceptional job, the kitchen was a little behind, and he offered us some soup while we were waiting. My drink was great also !

   Report
6. J

   James40241

   Louisville

   18 reviews

   5.0

   18 reviews

   Dined on January 7, 2023

   overall5food4service5ambience5

   Delicious, get there early - the apple pie dessert comes out like 8 small egg rolls. Not what I was expecting. Barely taste any apples. Other than that, very good. I'll be back

   Report
7. OT

   OpenTable Diner

   Louisville

   2 reviews

   vip
   1.0

   2 reviews

   Dined on January 3, 2023

   overall1food2service1ambience1

   The service was terrible and the restaurant was so duty. There were so many dirty tables and 3 hostess just sat up front on the benches talking. 3/4 of the tables has leftover food and dishes left behind. We could only get 2 things of utensils and when we asked for 2 more the waitress said she’d have to go wrap more about 6 times. I’m so sad to see this restaurant go down hill. Very bad experience.

   P.F. Chang's - LouisvilleResponded on January 15, 2023Thank you for your feedback. We apologize for your experience. We have responded in a private message.

   Report
8. OT

   OpenTable Diner

   Louisville

   3 reviews

   vip
   1.0

   3 reviews

   Dined on December 24, 2022

   overall1food1service1ambience1

   PF changs was closed and no one notified me. Completely unacceptable

   P.F. Chang's - LouisvilleResponded on January 15, 2023We would like to follow-up about this! We have responded with a private message.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on December 4, 2022

   overall5food4service5ambience4

   Abby was a star server. Took very good care of us and recommended very good food and drink.

   Report
10. MA

    ManjuA

    Louisville

    5 reviews

    vip
    1.0

    5 reviews

    Dined on November 20, 2022

    overall1food3service1ambience3

    We entered the restaurant right at our reservation time. We were told that there was a 40 minutes wait because the kitchen was understaffed. We asked why we weren’t called and were told about the delay. Their response was that they did not know their kitchen was going to be understaffed. This made no sense because they would have known when the kitchen staffed reported and could’ve called us even 1520 minutes in advance, which would have helped. Very disappointed in this customer service!

    Report
11. NH

    NicoleHCoCo

    1 review

    1.0

    1 review

    Dined on November 19, 2022

    overall1food1service5ambience5

    We has a reservation at 6:30. We didn't get seat until 7:45. The good thing I can say about that evening was that the food came out in a timely manner. The food at PF Changs has fallen off. My food was nasty. I couldn't believe it after waiting all of that time to get an awful dinner. I will not be returning to that location. They said that they had problems with a lot of their chefs not reporting to work. I guess the regular chefs weren't there so the others had to fill in because I tell you my food was nasty. I was looking so forward to eating there. That is the only reason we stayed as long as we did. Unhappy customer.

    Report
12. BC

    BradC

    Louisville

    4 reviews

    2.0

    4 reviews

    Dined on November 18, 2022

    overall2food3service2ambience3

    Delayed food due to order mistakes, missing food, wrong order, no manager.

    Report
13. S

    Steaklover

    Louisville

    14 reviews

    vip
    3.0

    14 reviews

    Dined on November 18, 2022

    overall3food4service3ambience3

    First we were seated by the take out door and the area was cold whenever the doors was opened. We both ordered egg drop soup which never came. No refills on drinks. The food we receive was good.

    Report
14. OT

    OpenTable Diner

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on November 14, 2022

    overall5food5service5ambience4

    Good food and great service

    Report
15. OT

    OpenTable Diner

    Louisville

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Excellent dining experience. The cocktails and food was delicious.

    Report
16. j

    jka3

    Louisville

    11 reviews

    vip
    4.0

    11 reviews

    Dined on November 9, 2022

    overall4food4service5ambience4

    Stuart was a great server and he had spot on menu suggestions

    Report
17. CG

    ChadG

    Louisville

    8 reviews

    4.0

    8 reviews

    Dined on October 31, 2022

    overall4food4service5ambience5

    Overall good place to eat. Service was great. Food was good and portion size was large. Not sure why the fried rice was so much extra compared to white or brown. Location is great to get in and out of and noise level was very low.

    Report
18. SR

    SueR

    New York Area

    3 reviews

    2.0

    3 reviews

    Dined on October 12, 2022

    overall2food2service2ambience2

    Menu has changed, fewer choices than in past. Food came to table at all different times and 2 orders were incorrect. Not impressed!

    Report
19. OT

    OpenTable Diner

    Las Vegas

    1 review

    3.0

    1 review

    Dined on September 14, 2022

    overall3food3service4ambience4

    The building is aging and food was good not great. P.F. Chang’s usually feels like an experience. Wasn’t that feel . Service was good

    Report
20. KH

    KellieH

    Coastal Georgia

    43 reviews

    5.0

    43 reviews

    Dined on July 1, 2022

    overall5food4service5ambience5

    We went for a business lunch. The service was great and the atmosphere was very conducive to our business conversation.

    P.F. Chang's - LouisvilleResponded on July 22, 2022Thanks! We’ll share this with our team! Hope to see you soon!

    Report
21. OT

    OpenTable Diner

    Louisville

    9 reviews

    4.0

    9 reviews

    Dined on June 17, 2022

    overall4food4service4ambience4

    The food was great and you get a lot of it. The service was hit or miss but overall OK.

    Report
22. F

    Foodeegurl

    Louisville

    18 reviews

    vip
    4.0

    18 reviews

    Dined on June 15, 2022

    overall4food5service4ambience3

    Music was loud thumping, vibrating and unpleasant.

    Report
23. B

    Bgood

    Tampa

    44 reviews

    vip
    5.0

    44 reviews

    Dined on June 13, 2022

    overall5food5service5ambience5

    Food was good and good service

    Report
24. G

    Great

    Louisville

    67 reviews

    vip
    5.0

    67 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great meal, great services, and great atmosphere!

    Report
25. EE

    EricE

    Cincinnati

    44 reviews

    vip
    3.0

    44 reviews

    Dined on June 3, 2022

    overall3food3service5ambience5

    The glass noodles did not have any flavor. The shrimp appetizer was good. $13.25 for a Makers on the rocks seemed quite expensive.

    Report
26. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on June 2, 2022

    overall2food5service3ambience3

    The food and wait staff was great. However, the restaurant didn’t have our reservation because they said their system doesn’t automatically pull in Open Table reservations. We had a very small wait, but what bothered me the most is how the hostess acted like it was my fault for not making the reservation hours in advance. If making a reservation via Open Table an hour in advance is an issue for this restaurant, then they don’t need to offer the option.

    Report
27. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Chef Chris is the best!!!

    Report
28. L

    Lance

    Louisville

    18 reviews

    vip
    1.0

    18 reviews

    Dined on May 23, 2022

    overall1food1service3ambience5

    Found a screw in my rice.

    Report
29. AI

    AIR1ELF

    Louisville

    3 reviews

    4.0

    3 reviews

    Dined on May 16, 2022

    overall4food5service4ambience4

    As usual the food was good, they seem to be short handed. our server was running all over and of course as much as she try could not provide the service that is expected. took a long time to get the food , fortunately we were with friends from out of town so it did not affect us too much .

    Report
30. B

    Bgood

    Tampa

    44 reviews

    vip
    5.0

    44 reviews

    Dined on May 16, 2022

    overall5food5service5ambience5

    Monday is a good day to go for dinner. Not crowded at all.

    Report
31. DS

    DeborahS

    Tucson

    16 reviews

    vip
    4.0

    16 reviews

    Dined on May 14, 2022

    overall4food4service4ambience3

    We forgot to give our waitperson our frequency number. How do we get It?

    Report
32. OT

    OpenTable Diner

    Louisville

    7 reviews

    1.0

    7 reviews

    Dined on May 12, 2022

    overall1food1service1ambience1

    We went for my daughters 19th birthday. We had never been. Guess we never will. They had a sign hung on the door that they were closed due to understaffing. However, they were letting certain parties in. I told the gentleman up front we had reservations and he even asked me the last name. His response to my last name was we are still closed. Extremely disappointed! We drove 35 minutes for this dinner. We then had to find other accommodations elsewhere. Waste of time, gas, and we had to deal with a hangry, disappointed birthday girl :(

    Report
33. OT

    OpenTable Diner

    Louisville

    13 reviews

    5.0

    13 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    The food and service were both great as usual. The one thing I will say is it was extremely cold in the restaurant which made it a little difficult to fully enjoy the experience.

    Report
34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience4

    Good service. Good good. A little loud aw we’re in middle of many full tables.

    Report
35. OT

    OpenTable Diner

    Nashville

    1 review

    vip
    1.0

    1 review

    Dined on April 16, 2022

    overall1food1service1ambience1

    Awful- it was filthy and we left upon being seated. Didn’t stay for dinner. We were handed 2 menus for a 6 person reservation after we had to ask for them and they had sticky substances and crumbs stuck to each of them. The overall restaurant was extremely dirty.

    Report
36. FT

    FernandoT

    San Diego

    1 review

    1.0

    1 review

    Dined on April 3, 2022

    overall1food4service1ambience3

    The hostess made us wait 30 minutes while she sat people that did not have reservations. When I spoke to the Manager she told me that they turn open table off at 5:00PM and don’t allow reservation on open table after that time. What good is open table if the restaurants shut it off??

    Report
37. AB

    AngelaB

    Louisville

    28 reviews

    vip
    2.0

    28 reviews

    Dined on April 3, 2022

    overall2food2service1ambience1

    Our waitress was so unacceptable, unready, At had no knowledge of the menu. she did NOT know how to write things down, she took a glass of water that was for another person at the table and gave it to someone else at the table that had just sat down. My guess were appalled awful experience ever

    Report
38. LD

    LawrenceD

    Louisville

    33 reviews

    vip
    4.0

    33 reviews

    Dined on April 2, 2022

    overall4food5service3ambience4

    Food was very good but service was only okay. I’m sure we had a new server

    Report
39. OT

    OpenTable Diner

    Indiana

    26 reviews

    vip
    4.0

    26 reviews

    Dined on April 1, 2022

    overall4food5service3ambience4

    Good overall experience, however, our waiter didn’t seem like he was educated on the menu. We asked him several questions and was met with “I don’t really know what that’s made of or how it’s made.” We also expressed that we wanted paper menus, and he was like ok I’ll give you more time to look it up (on your phone). We definitely would’ve appreciated some menu recommendations, and just basic knowledge of the menu.

    Report
40. OT

    OpenTable Diner

    Las Vegas

    6 reviews

    5.0

    6 reviews

    Dined on March 31, 2022

    overall5food5service5ambience5

    Great service. Great food. Highly recommend.

    Report