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Palace Cafe Dining Room  - Palace Café, New Orleans, LA

Palace Café

4.5
4.5
4584 Reviews
$30 and under
French American
For larger parties, please call (504) 523-1661.

For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan & Co. restaurant is popular with visitors & locals alike.

Make a reservation

2 people

7:00 PM


Booked 24 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    French American, Seafood, Bistro

  • Hours of operation

    Dinner Wed–Sun 5:00 pm–9:00 pm

  • Phone number

    (504) 523-1661

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-274-1816.

  • Private party facilities

    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.

  • Private party contact

    Stephanie Aubrey: (877) 625-9155

  • Neighborhood

    French Quarter

  • Cross street

    Chartres Street

  • Parking details

    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.

  • Public transit

    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.

  • Entertainment

    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

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Popular dishes

What 4,584 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

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Filters

  1. OT

    OpenTable Diner

    New Orleans

    1 review

    vip
    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Deja was amazing and really made us feel welcomed. She added to the experience in such a powerful way.
  2. JM

    JML1234

    Central Coast

    13 reviews

    5.0

    13 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Great food and service! We enjoyed a family meal at Palace Cafe during our trip to New Orleans. Steak frites and desserts were awesome!
  3. J

    Jill

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    overall3food2service4ambience3
    Ambience and service made up for average food and super loud table next to us.
  4. m

    mgp1981

    New Orleans

    369 reviews

    vip
    4.0

    369 reviews

    Dined 4 days ago

    overall4food4service5ambience4
    Our server Vincent was awesome and made the experience great. My husband’s cocktail he said it was very good. I was disappointed that the shrimp for an even leave unshelled and some hot shells and some didn’t. Additionally there old crab claws used to have a much thicker marinade on them and there wasn’t much of a marinated at all on the crab claws. I know they just recently reopened definitely not as good as the previous visits. Hoping they can get back on track.
  5. J

    Jechamp

    Houston

    5 reviews

    3.0

    5 reviews

    Dined 4 days ago

    overall3food2service4ambience3
    I’ve wanted to return to The Palace Cafe for awhile. I was very disappointed in the food. I ordered the shrimp cocktail and the crabmeat cheesecake. After seeing reviews for the cheesecake, I couldn’t wait to try it. The sauce looked good but was bitter and basically inedible. My husband ordered the shrimp bisque, which also had the same sauce in it. I couldn’t finish my cheesecake. There were also only two small pieces of claw meat in it. My shrimp remoulade was basically tasteless. Shrimp were boiled, apparently with no seasoning. Four small shrimp and the sauce was just meh! I had the profiteroles with chocolate sauce for dessert. It was good and really was the highlight of my meal but honestly nothing special. We won’t be returning.
  6. CN

    CooperN

    New Orleans

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    This was very good and the staff was incredible and very friendly. Nigel was an amazing server.
  7. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Exceptional Service and great food!
  8. OT

    OpenTable Diner

    New Orleans

    4 reviews

    vip
    5.0

    4 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Had stopped come here because the service and food suffered during the pandemic. They have managed to revive both and it is just like before, delicious and our waitress was fabulous. Dorthy was attentive and the food could not have been better.
  9. OT

    OpenTable Diner

    Mississippi

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    overall5food5service5ambience4
    Impromptu weekend getaway. Best snapper I have ever had.
  10. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food3service4ambience5
    Nice ambiance very much like a French style restaurant. The food was decent and good portion size for the price. Definitely would recommend the desserts.
  11. LD

    LetDown

    New York Area

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food2service5ambience3
    The service staff was excellent, kind, helpful, and attentive. The food was ok at best and came out cold. Plenty of better places in the area.
  12. OT

    OpenTable Diner

    Exclusive

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    Magnificent as usual
  13. A

    Anon

    Oxford

    6 reviews

    5.0

    6 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    Loved sitting near to kitchen, where we could see what was cooking. Excellent waiters and food spot on
  14. LS

    LaraS

    Denver

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5
    Friendly and engaging staff, food was amazing, portions just right. Elevator access to mezzanine if needed/required. Facility updated, still retains charm and character.
  15. CK

    ChristenK

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on July 30, 2022

    overall4food4service5ambience4
    Palace Cafe is one of my favorite restaurants. This visit was a bit of a miss. The appetizer - crab cheesecake was great! My entree - the Shrimp Tchefunchta was a miss. The risotto was undercooked and the shrimp was overcooked and mushy. The dessert - bananas foster was excellent as always.
  16. OT

    OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    My food and service was great. I look forward to coming back to this place.
  17. B

    Brendabe

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Food and service was excellent
  18. OT

    OpenTable Diner

    New Orleans

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Consistently great service and food. We always come back.
  19. KC

    KingfishCurtis

    Baton Rouge

    18 reviews

    vip
    5.0

    18 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5
    Excellent food, excellent drinks, and excellent service. Another Brennan’s gem!
  20. CF

    ClaireF

    Orlando

    31 reviews

    vip
    5.0

    31 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5
    Once again, we had a memorably delicious dinner with exceptional service at Palace Cafe. We did not know the restaurant was closed for an extended period after Hurricane Ida. It did not disappoint starting with our highly personable and trained server Grant. Our appetizer of crabmeat cheesecake was as good as we remembered. My seared tuna salad and my husband's Andouille Sausage crusted red fish was delicious. The sauce on his fish was so superb, he asked Grant if we could find out the secret ingredient. Not only did he find out, but the Sous Chef also came out to tell my husband how it was made which was appreciated by my Cajun amateur chef husband. Every moment of our time was lovely as we visited New Orleans on a family trip. One recommendation is to request a window table on the first floor through Open Table, for incredible people watching entertainment on Canal Street. Congratulations to Dickie Brennan and staff on keeping the standards high at Palace Cafe.
  21. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5
    Excellent food and service! Our favorite dinner for our Nola trip! Could eat here everyday. Loved our sever.
  22. DA

    DABellamy

    Philadelphia

    8 reviews

    vip
    3.0

    8 reviews

    Dined on July 28, 2022

    overall3food5service1ambience4
    It took the entire meal to get drinks. Not like the bar was packed.
  23. WB

    WilliamB

    New Orleans

    6 reviews

    2.0

    6 reviews

    Dined on July 27, 2022

    overall2food2service1ambience3
    Many years of dinners at the Palace Cafe and we felt we had a consistent, top notch experience year after year. This disappeared with dinner last night. Service was horrible....ignored for long stretches. Dishes brought to the table were cold. They seem to be having personnel issues. It was very sad that we will be walking away from this restaurant for awhile.
  24. LF

    LisaF

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on July 24, 2022

    overall5food4service5ambience5
    Service was impeccable! The only thing that was disappointing was we ordered a shrimp dish with I believe it was quinoa. Which we did not enjoy. The quinoa was undercooked.
  25. SM

    SheilaM

    San Antonio

    6 reviews

    5.0

    6 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5
    Was a wonderful dinner
  26. OT

    OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5
    Visiting our son in New Orleans. The food was delicious and good value. The restaurant is gorgeous and staff very friendly and helpful.
  27. TC

    ToriC

    New Orleans

    8 reviews

    vip
    5.0

    8 reviews

    Dined on July 23, 2022

    overall5food5service4ambience4
    The tableside Bananas Foster is UH-MAZE-ZING!
  28. L

    Lucas

    New Orleans

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5
    Palace Cafe was the food highlight of our trip to Nola. Came for the Bananas Foster and was not disappointed. Every staff member was welcoming, from the front-door to the hostess to the waitress.
  29. m

    mehd

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5
    Our waitress was fantastic. There was a jazz trio singing, they were really good but I would have preferred not to have any singing.
  30. OT

    OpenTable Diner

    New Orleans

    7 reviews

    4.0

    7 reviews

    Dined on July 21, 2022

    overall4food3service4ambience4
    Très bon plat par contre la mousse au chocolat avec chantilly est à revoir complètement. Chantilly trop lourde et chocolat impossible à finir à manger, dur, lourd, trop sucré, du fudge, je pense. Pour un passionné de chocolat c’est très très rare de ne pas finir. Bon pour les américains mais pas pour les européens. Le nom du dessert doit être changé ou alors c’est le pâtissier car aucune onctuosité et légèreté d’une mousse.
  31. JH

    JohnH

    San Francisco

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service5ambience5
    The Palace is a must do New Orleans, especially for the crab cheesecake
  32. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food3service2ambience3
    Service was very slow, bread was stale, and near impossible to chew. The rest of the food was good, but portion sizes were tiny (for example: the kids pasta meal was about 3 spoonfuls total)
  33. C

    Cait

    Miami

    23 reviews

    vip
    2.0

    23 reviews

    Dined on July 17, 2022

    overall2food2service2ambience1
    Really mediocre food and pretty poor service which you don’t expect at that kind of price point. The filet au poivre was surprisingly bland and the salade maison drowning in dressing. My entree came way too fast (4 minutes after I got my salad, no time to enjoy any bread) and the drinks way too slow (my wine for dinner came after I’d finished eating). I also had condensation from the AC dripping all over me and my table. Not what you expect at that price point, not what you expect at a Brennan restaurant.
  34. KT

    KarenT

    Tulsa

    7 reviews

    5.0

    7 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5
    Fantastic! The food, the service, the atmosphere! All just outstanding. I would highly recommend it to anyone!
  35. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5
    Family get together Outstanding meals and service!!!
  36. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food4service1ambience2
    Food was very good but the service was slow. didn’t get checked on after we got our food and she took at least 30 minutes to run our card.
  37. l

    lisa1962

    New Orleans

    38 reviews

    5.0

    38 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5
    Great food, good service. Always loud, but worth it!
  38. JG

    JenniferG

    New Orleans

    3 reviews

    1.0

    3 reviews

    Dined on July 15, 2022

    overall1food1service1ambience3
    It was our first time visiting and we were really excited. Two couples celebrating their anniversary. It doesn’t take much to make us happy and we are not picky eaters at all. Unfortunately my food and another friend in our party’s food was cold. Also I asked for a Diet Coke which never came. I asked again for it and it was the first and last one I received. Never refilled again even though my glass sat empty on the table throughout the meal. My husband’s meal that he only ate about 20% of was packed up and the waitress said she would bring it out before we left. Needless to say, we forgot and so did she. Partly our fault, but if you’re going to hold it in the back than please remember to bring it out. We just felt forgotten about the entire meal. Our friends have been before and said they never experienced this kind of service. Not a great 1st impression for us. Our reservation was for 6:15 pm and we walked out at 8:40 pm. The food took a very long time to come out. There were some positives and I don’t want to just complain. The BBQ shrimp appetizer was really good, the bananas fosters table side was fun and we enjoyed sitting upstairs. They didn’t seat us near a window, but as we walked to our table we could see Canal Street. It was a nice view of the city. Not sure we will return. Maybe we just had an off night.
  39. CN

    CharlotteN

    East Texas

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience5
    Best gumbo ever! Service was incredible! Hope to return soon.
  40. CD

    CDLaBonte

    New York Area

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience4
    Portions are reasonably sized to not make one feel stuffed. Quality of food is excellent, service is outstanding.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Palace Café does offer delivery in partnership with Uber Eats. Palace Café also offers takeout which you can order by calling the restaurant at (504) 523-1661.

Palace Café is rated 4.5 stars by 4584 OpenTable diners.

Palace Café does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 24 times today
Google Map for Palace Café

605 Canal Street, New Orleans, LA 70130

Additional information

  • Cross street

    Chartres Street

  • Neighborhood

    French Quarter

  • Hours of operation

    Dinner Wed–Sun 5:00 pm–9:00 pm

  • Cuisines

    French American, Seafood, Bistro

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.

  • Public transit

    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Entertainment

    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (504) 523-1661

  • Catering

    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-274-1816.

  • Private party facilities

    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.

  • Private party contact

    Stephanie Aubrey: (877) 625-9155

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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