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Overlook Restaurant & Lounge, Asheville, NC

Overlook Restaurant & Lounge

3.6
3.6
100 Reviews
$30 and under
American
Overlook Restaurant, a new rustic dining experience at the Crowne Plaza Resort. Serving a breakfast, lunch, and dinner, Crowne Plaza® Asheville’s onsite restaurant is perfect for any meal. A short 5 minute drive from downtown.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Breakfast: 6:30 a.m. – 11:00 a.m. Lunch: 11:00 a.m. – 2:00 p.m. Dinner: 5:00 p.m. – 10:00 p.m.
  • Phone number
    (828) 254-3211
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Chris Casteel
  • Neighborhood
    Asheville
  • Parking details
    None
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 100 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on all time ratings
  • 3.7Food
  • 3.8Service
  • 3.6Ambience
  • 3.6Value

NoiseModerate

100 Reviews
  1. OpenTable Diner

    E. Tennessee

    5 reviews

    vip
    1.0

    5 reviews

    Dined on January 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Had a reservation and was poorly greeted by the hostess. Was told off the bat that we could be seated but food wouldn’t come out for another hour. Decided to give it a try, sat for 20 mins and was never greeted by a server or offered drinks. Left without any service. Some of the chairs in the restaurant had holes in it. Not the atmosphere one would expect.

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  2. SherryP

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on January 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 1
    We arrived on time for our reservation and waited 30 minutes to be told the kitchen was behind by an hour. We ended up leaving and having New Years Eve dinner at Wendy's. The staff was very nice and professional.

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  3. EvetteNYC

    Atlanta Metro

    19 reviews

    2.0

    19 reviews

    Dined on December 31, 2023

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 1
    We had a 645 reservation but weren’t seated for over an hour and that was only after I asked to speak to the manager. The staff said reservations should not have been opened in Open Table. The dining area could do with major sprucing up.

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  4. MrandmrsA

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on November 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Buffet was a little costly, but was delicious. Got seated early..

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  5. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on November 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Spent out Thanksgiving in Asheville and had our meal here . 10 out of 10 on food , service , all we could ask for to make our holiday special !!

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  6. OpenTable Diner

    Western NC

    2 reviews

    4.0

    2 reviews

    Dined on June 2, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Early evening dinner was quiet and service was excellent.

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  7. SheaJ

    Western NC

    2 reviews

    3.0

    2 reviews

    Dined on April 30, 2023

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2
    So me and my husband took our best friends out on their 6th wedding anniversary. I reserved it but when we got there it was closed so we had to eat out in the lobby by the bar. It made it less romantic and they did not get to experience the dining experience that we did when we first came back in December for Christmas. We were disappointed. The server at the bar was our server and waiter he did it all except cook. The food was not bad but it tasted better when we came before. It just seems like with the dinning room not open and not having a waiter and all of the fanfare that goes on was just not good but we stuck with it and continued to dine there. Next time I will call before coming cause no one called me to tell me the restaurant was closed. We paid a lot for this experience to be perfect for our friends to be disappointed on the dining experience and the attention you get when you are eating at a restaurant.

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  8. KevinT

    Tampa

    14 reviews

    vip
    4.0

    14 reviews

    Dined on March 18, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Service was excellent and food was very good. The kitchen was a little overwhelmed by large crowd from a Conference at the hotel.

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  9. JackyD

    New York City

    3 reviews

    3.0

    3 reviews

    Dined on February 22, 2023

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 3
    The restaurant was under construction so they served the breakfast in the hotel lobby. It wasn't bad, the food was actually amazing. We had an all you can eat breakfast buffet. They had the best maple glazed bacon I've ever had! The biscuit and gravy was really good too! They also had a variety of fruit and even though they had scrambled eggs you were allowed to order an omelet or fried egg. We had a great time celebrating my gf's bday! Thank you!

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  10. PeterB

    E. Tennessee

    7 reviews

    4.0

    7 reviews

    Dined on February 18, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    The food was delicious. No need to make reservations because they don’t even look. We didn’t have to wait however, there was plenty of open tables. They had a Buffet available, but we decided to go with the menu. Chose this place for the view, but it was sunset and blinds were closed, and there was no view to look at. Overall great service, food was very good.

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  11. OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on February 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was wonderful with a wonderful staff and great wine

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  12. JenniferH

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on January 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and great food!

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  13. OpenTable Diner

    Raleigh

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was very good. Our waiter was friendly and chatty with us. The restaurant was beautiful. It is inside a hotel so I wasn’t sure going in what it would be like but we thoroughly enjoyed our dinner together.

    1 person found this helpful

  14. FloraM

    Dallas

    6 reviews

    4.0

    6 reviews

    Dined on December 17, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Excellent service. Food was good. Would have been nice to be seated by a window since the restaurant was not very busy.

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  15. OpenTable Diner

    Charlotte

    26 reviews

    vip
    1.0

    26 reviews

    Dined on December 11, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The service was absolutely terrible. There were less than 5 tables of customers in the restaurant. The waitress walked by our table, made eye contact with me, and never said a word more than once. We waited 15 minutes and then we finally just left. We definitely will not be back.

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  16. AnneG

    Western NC

    1 review

    4.0

    1 review

    Dined on November 24, 2022

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    We did not expect much so every surprise was a plus. The setting was lovely. The food, especially the included shrimp, smashed potatoes, mimosas and incredible desserts were delicious - the turkey was delicious but it was a SLAB not sliced relatively thinly. It was not inexpensive. We enjoyed ourselves

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  17. CarrieR

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on November 24, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We thoroughly enjoyed the Thanksgiving buffet here. While the presentation of the food was basic (like a cafeteria, except for the fancier carving station and dessert display), the food was fantastic. In addition to all the traditional favorites (great turkey, gravy, mashed and stuffing), my boy was thrilled to see a big display of shrimp. Prime rib was delicious and an added treat. And the desserts? I really had to control myself because they were AMAZING. Still dreaming of that cheesecake days later. The staff was gracious and eager to please. We would return in a heartbeat!

    1 person found this helpful

  18. Haleysue

    Western NC

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Phenomenal food and service, & pretty view of golf course

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  19. OpenTable Diner

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined on November 21, 2022

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Breakfast buffet was fine. Service was great. We went because the pictures and name made it seem like there would be a great view of the mountains, but that was not the case. Pictures are very deceiving.

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  20. OpenTable Diner

    Coastal Georgia

    2 reviews

    5.0

    2 reviews

    Dined on November 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was excellent. Service could have been better but it looked like they were understaffed. Our waitress was very nice! Tables were spread out so you didn’t feel like you were on top of other people. Also family friendly which was great because we had our 6 week old with us.

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  21. DiningDiva

    Detroit

    25 reviews

    vip
    4.0

    25 reviews

    Dined on November 5, 2022

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Overlook was a nice alternative to the trendy crowded restaurants in Asheville. Beautiful hotel and views, great food at a great price. I would eat there again.

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  22. Astro

    Western NC

    31 reviews

    vip
    5.0

    31 reviews

    Dined on October 15, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We booked this when nothing else was available for a Saturday night. This turned out to be a hidden gem. It’s inside a hotel. The food was excellent, as was the service. The prices are reasonable. All 4 of us plan to return. We highly recommend it!

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  23. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on October 4, 2022

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    Steak was great

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  24. OpenTable Diner

    Greensboro

    13 reviews

    vip
    4.0

    13 reviews

    Dined on September 3, 2022

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Difficult to find, there were no signs showing the way to the restaurant in the resort. We just guessed. Beautiful lobby and bar area. The restaurant had a nice view of the golf course. The staff was super friendly. The food and drinks were fine. The wings were very tasty.

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  25. NashundaS

    Western NC

    1 review

    1.0

    1 review

    Dined on June 4, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    The restaurant views are amazing but the service for dinner was poor. When asked questions about the menu the waitress seemed bothered a d rushed and started to leave the table again instead of wait if there were more questions. Plating of food was sloppy and it looked very greasy and un appetizing. The taste matches the appearance.

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  26. OpenTable Diner

    Richmond

    1 review

    2.0

    1 review

    Dined on April 15, 2022

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    We were driving in to Asheville and chose The Overlook as it was in the hotel where were staying. The main problem is that the restaurant was entirely closed at the time that I made reservations. We ended up eating at the bar and it was fine, but the business should be more consistent with the accuracy of their hours.

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  27. Tfab712gm

    Charlotte

    4 reviews

    1.0

    4 reviews

    Dined on February 15, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This place had a low sanitation grade service and food were all bad. This place was NOT a high end restaurant as advertised. Don't waste your time.

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  28. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff were very polite and the food was delicious. Definitely will be going here again for our next anniversary.

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  29. Foody

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on January 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Breakfast was excellent. Wait staff was very attentive. The made-to-order omelet was very good. The view of the snow on golf course was spectacular. Great place for families. We really enjoyed our stay...

    1 person found this helpful

  30. Foody

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on January 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Rate as top best of best. Stayed during 8-10 inch snow storm. Excellent food. Outstanding service at resort bar. Very attentive and courteous dining room service. Perfect rooms to stay in. View out of room was spectacular.

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  31. Hazers

    Philadelphia

    14 reviews

    5.0

    14 reviews

    Dined on January 1, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The evening was great. The restaurant is away from all the noise and bustle, which is what we wanted. The only complaint I would voice is the lighting was a bit bright for evening dining. I’m an interior designer so I notice these things. Evening dining should be toned down abs cozy feeling. The lights themselves were beautiful but just put a dimmer on! Our server, manager, and food were wonderful. So I give 5 stars because those things are what matters in the end.

    1 person found this helpful

  32. OpenTable Diner

    Alabama

    2 reviews

    4.0

    2 reviews

    Dined on December 30, 2021

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great. Not many people there. Wish waiter had sat us away from the three other tables where customers were just to have more privacy. With a big room and just a few customers, I felt I could overhear what everyone was saying because they put us all so close to one another. Other than that, it was a great time and great food and drinks.

    1 person found this helpful

  33. Bbrandt

    Houston

    29 reviews

    vip
    4.0

    29 reviews

    Dined on December 29, 2021

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 2
    The photo on Open Table showing beautiful mountains IS NOT a photo taken from this restaurant or hotel. If you’re looking for that view it is not to be found around this hotel. Our server was wonderful and fun and the food was good.

    3 people found this helpful

  34. OpenTable Diner

    Las Vegas

    1 review

    vip
    1.0

    1 review

    Dined on December 23, 2021

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Such a waste. Management was horrible. We left before we ate

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  35. OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on December 9, 2021

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Main room closed for breakfast

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  36. barry

    West Palm Beach

    141 reviews

    1.0

    141 reviews

    Dined on September 23, 2021

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Food was horrid. Choices were minimal. It took the waiter three trips to get my order correct. My wife’s order was tasteless. This was an awlful experience.

    1 person found this helpful

  37. SilverFox

    Chicago

    63 reviews

    vip
    3.0

    63 reviews

    Dined on September 20, 2021

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Server was somewhat inattentive. Menu was extremely limited. Food was OK. Prices were high for the location.

    2 people found this helpful

  38. S325

    Charleston

    40 reviews

    vip
    4.0

    40 reviews

    Dined on August 12, 2021

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 2
    Not as scenic as we expected. Food was ok but it was a long drive that wasn’t worth it. We expected to get a Mountain View but it was just a big grassy field.

    1 person found this helpful

  39. OctaviaA

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on July 28, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was served in large portions and absolutely delicious. The service was excellent. Would recommend and plan to visit again in the near future.

    1 person found this helpful

  40. OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on May 24, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and great service. Pork chops awesome!

    Is this helpful?

FAQs

Overlook Restaurant & Lounge offers takeout which you can order by calling the restaurant at (828) 254-3211.

Overlook Restaurant & Lounge is rated 3.6 stars by 100 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Order delivery or takeout

Google Map for Overlook Restaurant & Lounge

1 Resort Drive, Asheville, NC 28806

Additional information

  • Neighborhood
    Asheville
  • Hours of operation
    Breakfast: 6:30 a.m. – 11:00 a.m. Lunch: 11:00 a.m. – 2:00 p.m. Dinner: 5:00 p.m. – 10:00 p.m.
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Chris Casteel
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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