Milestones Grill + Bar - Ottawa - Sussex

4.3

853 Reviews

CAN$30 and under

Global, International

Top Tags:

The classics you love prepared with a perfect twist, all served up in an atmosphere that feels just right. That’s the Milestones promise. So, whether you’re celebrating a milestone, making the most of Happy Hour or enjoying brunch with friends, you can be sure that every Milestones experience is a simple and perfectly memorable one.

Make a reservation

Party Size

2 people

DateTime

Jun 2, 2023

7:00 PM

Booked 13 times today

Order delivery or takeout

Takeout

(613) 789-5432

Other options

Additional information

Dining style
Casual Dining
Cuisines
Global, International, Comfort Food, Contemporary American
Hours of operation
Fri 11:00 am–11:30 pm Lunch & Dinner: Mon–Thu, Sun 11:00 am–10:30 pm Sat 11:00 am–11:30 pm
Phone number
(613) 789-5432
Website
http://www.milestonesrestaurants.com/
Payment options
AMEX, MasterCard, Visa
Dress code
Business Casual
Executive chef
Jeff Dell

Location
700 Sussex Dr, Suite 201, Ottawa, ON K1N 1K4
Neighborhood
Downtown
Parking details
Indigo underground parking. Corner of George and Sussex
Additional
Bar/Lounge, Beer, Cocktails, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine

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What 853 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3

4.3 based on recent ratings

4.3Food
4.5Service
4.3Ambience
4.1Value

Noise • Moderate

Loved For

Ottawa
Great for scenic views

Sort by

AB
AmberB
Vancouver
1 review
2.0
1 review
Dined 5 days ago
overall2food1service4ambience2
Nice staff. Food was overly salted and looked and tasted like airplane food. 6 guests, 5 different meals, all the same complaints. I would not recommend this Milestones.
HH
HeatherH
1 review
4.0
1 review
Dined 6 days ago
overall4food4service4ambience5
Food and service was as expected but costs sure have gone up! Salad soup and Bellini with tip $58 so not the best value anymore
LA
LouiseA
1 review
3.0
1 review
Dined 7 days ago
overall3food1service3ambience2
Our dinners arrived cold. Steaks were returned as they were not cooked as ordered. Very expensive meal for most unsatisfactory food. Will certainly never return or recommend your restaurant. Was not in the mood to complain last night as I was entertaining out of town guests.
MS
MagdaS
Ottawa
6 reviews
vip
5.0
6 reviews
Dined on May 23, 2023
overall5food4service5ambience5
Our meal was delicious but the dessert was not what was expected. We ordered a key lime pie it was more like a lemon pie. The service was excellent and everything else too.
SC
SuzanneC
Ottawa
3 reviews
5.0
3 reviews
Dined on May 23, 2023
overall5food5service5ambience5
I had the California salad. It was very good. Service was good. Very nice place for lunch. Thank you!
YG
YvesG
Montreal
2 reviews
4.0
2 reviews
Dined on May 19, 2023
overall4food4service4ambience4
Food was very good , service was very good too and the restaurant is well located
A
Alex
Toronto
6 reviews
3.0
6 reviews
Dined on May 17, 2023
overall3food4service4ambience3
Strange experience. The good: the waitress and her shadow (lol) were nice and helpful, the salad was interesting and very tasty, grilled shrimps were just perfect, the mains were just okay. The bad:the cocktail was almost alcohol free, like if you're in Cuba and not tipping the bartender,the spaghetti was tasteless and very very soft and overcooked, the water for the tea was most likely a tap one with a chlorine taste, so the tea was practically undrinkable; the men's washroom... common guys, this is a capital of the country, downtown, not the cheap place... how come it's so dirty.
OT
OpenTable Diner
Toronto
1 review
4.0
1 review
Dined on May 14, 2023
overall4food5service4ambience4
Good taste, but just feel a little bit uncomfortable when I checked out
TC
TinaC
Ottawa
2 reviews
4.0
2 reviews
Dined on May 14, 2023
overall4food5service4ambience5
Loved being on the balcony in downtown Ottawa. It's almost hidden. No one peering in or walking by but all the lovely buildings and goings on. Really good food. The fish tacos are outstanding. A lot of helpful staff.
NI
NadineI
London
2 reviews
3.0
2 reviews
Dined on May 14, 2023
overall3food3service5ambience5
There was no cappuccino or espresso, which put a damper on brunch. Also, no turkey options only pork bacon and a really terrible tasting vegan sausage (ashtray flavour lol).
SB
SimonB
Montreal
4 reviews
2.0
4 reviews
Dined on May 13, 2023
overall2food3service2ambience1
Really disapointing, not to the standard expected for Milestone's. Awful experience, service was slow, place was noisy and espresso machine was not functional.
RB
RonaldB
Indiana
4 reviews
5.0
4 reviews
Dined on May 11, 2023
overall5food5service4ambience5
Great restaurant a go to place for us. Allergies, you have to be cautious. Not all staff is aware of content in food
RD
RachelD
Exclusive
1 review
4.0
1 review
Dined on May 11, 2023
overall4food5service3ambience4
Food was delicious. I got the half rack combo with the shrimp. My mom got the same but with the chicken. Her chicken was a little dry. The service wasn’t the best. Our server was training a new employee and he was more attentive than she was. I had to flag her down numerous times to ask for something.
OT
OpenTable Diner
Montreal
1 review
2.0
1 review
Dined on May 7, 2023
overall2food1service4ambience3
We were a group of 7. Four of us ordered the same dinner yet mine looked completely different - clearly I was served the wrong meal. The server and the manager both blamed me - the customer. Apparently their kitchen never makes a mistake. Even a child in kindergarten can see three are the same and one is different. Appalling service particularly from the manager. Eventually he agreed that the meal was wrong and promised to adjust our bill - never offered to replace, just adjust. I’d suggest here’s a great opportunity to offer some customer centric training. Then to add insult to injury, there wasn’t an adjustment on our bill!
S
Sylvie
Ottawa
4 reviews
4.0
4 reviews
Dined on May 7, 2023
overall4food5service4ambience5
Love the view . Big windows and a nice patio. The staff is friendly and there is No loud musiv
ST
SusanT
Ottawa
1 review
4.0
1 review
Dined on May 6, 2023
overall4food3service4ambience4
Service was friendly and prompt, a clean environment. We shared the starter California salad, which was ok; though it looked like it had been sitting out for a while, limp lettuce and very little dressing. The burger was very good as were the fish tacos;generous portion. The fries were very very salty, and somewhat unbalanced the entree. If I can suggest do not salt the fries, leave that to the customer
V
Vivi
Ottawa
1 review
4.0
1 review
Dined on May 5, 2023
overall4food4service5ambience4
The tuna salad/meal was good! And the fish cakes apps very good!
l
lounic1
Ottawa
2 reviews
5.0
2 reviews
Dined on May 4, 2023
overall5food5service5ambience5
nothing négatif servers were more than happy to service us
OT
OpenTable Diner
1 review
5.0
1 review
Dined on April 29, 2023
overall5food5service5ambience5
Wonderful evening and service and food was excellent
SK
SarahK
1 review
4.0
1 review
Dined on April 29, 2023
overall4food3service5ambience3
Our server was amazing and so nice! The drinks were good but we were disappointed with one of our meals. The crispy tempura cauliflower we ordered in black pepper bourbon was okay, but lack flavour. It didn’t taste like anything except a slight pepper taste. The wham bam shrimp was delicious!
O
Oman
Ottawa
1 review
5.0
1 review
Dined on April 28, 2023
overall5food5service5ambience5
Encore jamais déçu au Milestones Grill + Bar - Ottawa - Sussex.
N
Nicole
Toronto
3 reviews
4.0
3 reviews
Dined on April 27, 2023
overall4food4service2ambience4
Waitress was a sweetheart!!!! Good food!! The hostess was very rude (young lady w very curly brownish hair) No hello, welcome, no goodbye when we left. Not someone you want at your door for first impression.
RP
RaymondeP
1 review
5.0
1 review
Dined on April 27, 2023
overall5food5service5ambience5
This restaurant is in walking distance to the NAC. The food was delicious,efficient service and great location. We were able to eat and get to the show with no rush. I would recommend this restaurant after a day of shopping at the Rideau Center which is also in walking distance!
OT
OpenTable Diner
1 review
5.0
1 review
Dined on April 26, 2023
overall5food5service5ambience5
Très belle ambiance, personnel très courtois, la qualité du menu exceptionnelle (Date Night du mercredi). Nous récidiverons.
C
Carl
Ottawa
2 reviews
4.0
2 reviews
Dined on April 22, 2023
overall4food4service4ambience4
Really nice place and the foods was great !!! I will go back for sure
OT
OpenTable Diner
Ottawa
1 review
3.0
1 review
Dined on April 22, 2023
overall3food3service4ambience5
My steak was not cooked properly. 2 bills have overcharges and it was my birthday . I ate by myself self because of that issued
R
Rachelle
Ottawa
5 reviews
2.0
5 reviews
Dined on April 22, 2023
overall2food2service4ambience4
It was an early reservation at 5:15. Service was great with drinks and taking our order. Then was the wait…….over an hour before we got our dinner. My fiancé had shrimp and scallops scampi. It was just ok. I had chicken dish that was to dry to eat. What a shame as we have eaten there before and it was always good. This night was very disappointing.
K
Kareyliz
Ottawa
30 reviews
4.0
30 reviews
Dined on April 19, 2023
overall4food4service4ambience4
The vegan stuffed portobello mushroom cap is delicious !
OT
OpenTable Diner
Ottawa
2 reviews
4.0
2 reviews
Dined on April 18, 2023
overall4food4service3ambience3
Overall it was great, though when the waiter asked if I wanted fries or salad he didn’t mention that salad cost extra. The other thing was when I had to leave I had to hunt the waiter down. The entire restaurant was empty of staff. That being said, I got to my appointment right on time.
CT
CaroleT
1 review
5.0
1 review
Dined on April 17, 2023
overall5food5service5ambience5
Milestones is a great place to dine fo a special occasion with a group of friends - staff is friendly, the establishment is clean, the food is fantastic and so are their belinis!
OT
OpenTable Diner
Orlando
3 reviews
3.0
3 reviews
Dined on April 16, 2023
overall3food3service2ambience3
The service was friendly but slow. The food came out slow and a bit cold. We were told it was busy but there were only two tables seated in our section.
RO
RamonaO
Ottawa
2 reviews
5.0
2 reviews
Dined on April 16, 2023
overall5food5service5ambience5
We chose Milestones due to its proximity to the NAC as we were attending a show that evening. As always the food was incredible, service was outstanding and we love the ambience there.
NB
NancyB
Toronto
9 reviews
4.0
9 reviews
Dined on April 15, 2023
overall4food4service4ambience4
Nice time on the patio on a sunny, warm evening. Patio is quiet given it is on a busy street corner, good service, good food (had the shrimp salad and my daughter the fish tacos).
OT
OpenTable Diner
Las Vegas
10 reviews
5.0
10 reviews
Dined on April 14, 2023
overall5food5service5ambience5
Great food and great service. They took the time to ask if we had an event at the NAC to ensure that we had a prompt service. Very friendly staff. Food was amazing.
PV
PaulV
Ottawa
1 review
5.0
1 review
Dined on April 13, 2023
overall5food5service5ambience5
Great food and atmosphere. Very easy to book a reservation online and an overall great experience.
MS
MichS
Ottawa
9 reviews
5.0
9 reviews
Dined on April 11, 2023
overall5food4service5ambience5
Had a lught dinner in the lounge area as recommended by our server. Excellent chouce as it gives you a bird's eye view of the city while you eat. Great ambience for a leisurely meetup with friends.
OT
OpenTable Diner
Exclusive
3 reviews
5.0
3 reviews
Dined on April 3, 2023
overall5food5service5ambience5
The food was great and the host was very informative on the menu suggestions
FM
FranM
Toronto
2 reviews
3.0
2 reviews
Dined on April 1, 2023
overall3food4service3ambience4
Server was lovely, but seemed to have too many tables, so at times struggled to keep up. Bar service was a little slow. Overall a good experience. Won't leave a bad review just because staff are busy, staff were all really great.
JD
JeffD
Ottawa
1 review
5.0
1 review
Dined on April 1, 2023
overall5food5service5ambience5
I was very impressed with our waitress. She went above and beyond. It was my wife’s birthday and she was kind, courteous and a pleasure to talk too. The food was delicious and the drinks were yummy. Thanks for a wonderful time.
OT
OpenTable Diner
Ottawa
1 review
5.0
1 review
Dined on April 1, 2023
overall5food5service5ambience5
Great dinner and excellent atmosphere! Fantastic service

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
- Contactless payment available

Screening
- Sick staff prohibited in the workplace
- Staff temperature check required

FAQs

Milestones Grill + Bar - Ottawa - Sussex does offer delivery in partnership with Skip The Dishes and Uber Eats. Milestones Grill + Bar - Ottawa - Sussex also offers takeout which you can order by calling the restaurant at (613) 789-5432.

Milestones Grill + Bar - Ottawa - Sussex is rated 4.3 stars by 853 OpenTable diners.

Milestones Grill + Bar - Ottawa - Sussex does offer gift cards which you can purchase here.