Mama Shelter Downstairs

4.4
107 Reviews
$30 and under
Contemporary American
Mama Shelter DOWNSTAIRS is a lively restaurant, featuring Executive Chef Jeanne Jordan. The menu is seasonal and often features food hand selected from the local farmers' market. Mama Shelter DOWNSTAIRS offers breakfast throughout the week with fare such as the best breakfast sandwich in the neighborhood, French toast with a sweet corn custard and local blueberries, or excellent mushroom omelets. Our DOWNSTAIRS dinner menu will be offered starting August 26. We have an extensive beverage menu featuring our own craft cocktails and classic libations. Its restaurant provides brunch on the weekends.

Right now, our Happy Hour features $2 beer and other drink specials.

Mama Shelter features some of the best rooftop seating in Los Angeles with a bar that serves a variety of libations. OUR ROOFTOP DOES NOT ACCEPT RESERVATIONS.

***All guests dining indoors must provide physical or digital proof of vaccination along with valid identification.***

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Protective Equipment
  • Waitstaff wear masks
What 107 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.6
ambience
4.1
value
Noise · Moderate
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vipArieli
Central Coast
27 reviews
Dined 3 days ago
Overall5food5service5ambience5

The best tuna tarter

S
Shannon8
Washington DC
4 reviews
Dined 5 days ago
Overall4food4service5ambience5

The drinks & seasonal menu were great, and our waitress Stephanie was absolutely wonderful and personable! She took the time to recommend items and explain each dish. At the end of our dinner, she even offered to help us get in to the rooftop afterwards! Overall, we had a lovely dining experience!

Mama Shelter Downstairs
Responded 4 days ago

Shannon8--thank you for having dinner at Mama Shelter Downstairs and for your visit to the roof afterwards. Most of all, thank you for praising Stephanie! We think she is awesome. Best wishes, Mama Shelter

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OT
OpenTable Diner
Chicago
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

Awesome service & food was amazing

Mama Shelter Downstairs
Responded 4 days ago

We greatly appreciate your dining at Mama Shelter and giving us a five-star review. It is especially good to know you found our service and food so good. Thanks! Mama Shelter

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N
Nicole
Las Vegas
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

The energy Chris brought to the table enhanced our experience at Mama Shelter. The food was spot on. I highly recommend this restaurant.

Mama Shelter Downstairs
Responded 4 days ago

Nicole, we greatly appreciate your praising Chris and our restaurant. We hope to see you again, very soon. Best wishes, Mama Shelter

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OT
OpenTable Diner
Kansas City
1 review
Dined on October 15, 2021
Overall3food3service3ambience4

Never received text for rooftop waitlist. Unfortunately made reservations for birthday celebration and never made it to the roof.

OT
OpenTable Diner
Los Angeles
8 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

So great. Food was amazing with outstanding service! So great to Hollywood returning to normal this place is a must try!

Mama Shelter Downstairs
Responded on October 15, 2021

Your review is so wonderful to read. We are happy to be open in Hollywood and providing a great place to eat and drink. Come back soon. We hope to see you at our happy hour where we feature $3 beer, $4 wine, and $7 well drinks!

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S
Saul
Los Angeles
1 review
Dined on October 2, 2021
Overall4food4service5ambience4

Our server was really nice and energetic. They offered a lot of suggestions on what to order and gave us their personal favorites. Although it seemed like it was busy we got our food pretty quick.

Mama Shelter Downstairs
Responded on October 6, 2021

Saul, thanks for dining at Mama Shelter Downstairs and for your excellent comments about our service. We hope to see you again real soon.

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OT
OpenTable Diner
Los Angeles
1 review
Dined on October 2, 2021
Overall3food2service5ambience5

The food was not great. Exceptional service, but food was lacking.

Mama Shelter Downstairs
Responded on October 6, 2021

Thank you for dining at Mama Shelter Downstairs and for the comments about our service team. We hope you come try some of our other food offerings very soon. Best always,

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SB
SkylarB
Los Angeles
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

The staff was amazing! Thank you for a lovely evening and great recommendations. Such a vibe!

Mama Shelter Downstairs
Responded on October 5, 2021

SkylarB we greatly appreciate you dining with us and the fine praise for our team and vibe. We hope you join us again, very soon. Best always,

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MK
vipMaryKayS
Los Angeles
38 reviews
Dined on September 29, 2021
Overall5food5service5ambience5

The four of us enjoyed each of our signature cocktails and different entrees.

Mama Shelter Downstairs
Responded on October 1, 2021

Thank you, MaryKayS for dining at Mama Shelter Downstairs and for providing us with a five-star review. Best wishes,

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OT
OpenTable Diner
San Diego
1 review
Dined on September 26, 2021
Overall5food5service5ambience5

Very cool vibe!

CM
CariMK
Los Angeles
1 review
Dined on September 25, 2021
Overall4food4service4ambience4

Dining in the restaurant is a much better dining experience than on the roof top. Service was much better,too. I would recommend the rooftop only for cocktails and appetizers.

BE
BrielleE
Los Angeles
6 reviews
Dined on September 24, 2021
Overall4food5service5ambience5

The food was amazing! We had to wait a while when we got there, even though we had a reservation, but the wait wasn’t too bad. The only thing I personally would like was if it wasn’t so loud, but everything else was fantastic!

Mama Shelter Downstairs
Responded on September 27, 2021

BrielleE thank you for dining at Mama Shelter Downstairs. We appreciate your five-star review of our food (and the rest of our restaurant). We look forward to you joining us again soon. Best wishes,

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OT
OpenTable Diner
1 review
Dined on September 24, 2021
Overall4food3service3ambience5

When we got there a white gentleman received us . It was very empty at 11:30 and I wanted a view but he would not accommodate my wishes. The asked for a glass of wine and he hesitated and then said let me go get a wine list. I said hold on get me a Chardonnay. Not exactly what you want at a restaurant . I almost felt guilty for asking!
Also I as going to be at the rooftop and was told that it was closed for construction. I wish I’d known this before on the website.
The black lady was very nice and friendly . She served us most of the time. She was excellent and made us feel wanted and even gave us alot of information about the chain of restaurants and how it stated with 2 grandmas . There was also another black gentlemen who was eating people at the front and he was super friendly and nice.

TB
vipThomasB
Las Vegas
4 reviews
Dined on September 18, 2021
Overall3food1service5ambience4

We had been here previously for drinks one afternoon and were a excited to come back for dinner. Unfortunately when we returned the menu options were a little lackluster. After reviewing we decided to start with sharing an entree as an appetizer and would go from there. We chose the chicken cordon Bleu and a couple fo the cocktails off the menu. The drinks were good, but the chicken cordon Bleu came out as a very small serving. The worst part was that it tasted like something that came out of the freezer and had been reheated. The ham had been ground up and tasted really off. Needless to say we didn’t bother to order any other food and just left after we finished our drinks. The drinks were good- but will just stick with those if we ever visit again.

W
Williamb
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

I went for brunch on Saturday and my wife and I love the food, service, everything. We will be returning soon. Next time for lunch.

HG
vipHilaryGar
Los Angeles
6 reviews
Dined on September 5, 2021
Overall1food1service1ambience1

Mama is NOT for Mama's. This is a see or be seen scene. All good. Bless all of you who are still playing the game. However, here's a tip to the ageist wait staff. Folks who are older than 40 tip better- you don't know because after 15 minutes of waiting, the two of us Mama's didn't even get water, but the IG ready tables got second cocktails and douchey dude on his phone with his "therapy" doodle, man-spreading across the restaurant got service and the waitress's number. Super happy to leave after not being served and to go to Connie and Ted's- 12 minutes away dripping with Cimarusti goodness. Ladies, if you are over 45 and actually look your age avoid this place- not sure how the food is, but certainly understand who matters in terms of patronage.

Mama Shelter Downstairs
Responded on September 16, 2021

Thank you HilaryGar for trying us out. We work hard to serve everyone regardless of age or other characteristics. We are sorry to have not provided good service to you--no excuses--we should have done better. We are better each day and hope you try us again. Best wishes,

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OT
OpenTable Diner
Los Angeles
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

The staff is enthusiastic and knowledgeable and has pride. It’s so fun to eat all the yummy food and drinks here- we had a perfect meal start to finish. Big yes!

Mama Shelter Downstairs
Responded on September 16, 2021

Thank you for dining at our restaurant for your five-star review. We are super happy you found the staff enthusiastic--and a overall a perfect meal. Best wishes,

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OT
OpenTable Diner
Los Angeles
3 reviews
Dined on September 3, 2021
Overall4food3service2ambience5

Very limited menu food was just OK. Ambience was great cocktails not so good. The staff was very accommodating to a larger party then what I originally reserved for.

Mama Shelter Downstairs
Responded on September 16, 2021

Thanks for dining at our Mama Shelter Restaurant. We will continue to work on our food, service, and beverages so that we earn your five-star rating.

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OT
vipOpenTable Diner
Los Angeles
3 reviews
Dined on August 13, 2021
Overall1food3service1ambience4

When we got there, although we had made a reservation on open table, we were told “they aren’t accepting dinner reservations through open table, and that was mistake on open tables part.”

This was after four weeks earlier, we had made a reservation at mama shelter for dinner and had it canceled through open table a few hours earlier. When I called, they said they don’t take reservations (but would start in four weeks), hence the reservation we made for last Friday that was ALSO not honored.

JM
vipJonathonM
Los Angeles
15 reviews
Dined on November 14, 2016
Overall1food1service4ambience4

They were closed on Monday when we had a reservation

h
horns34
Los Angeles
46 reviews
Dined on November 5, 2016
Overall5food5service5ambience5

We had a lot of fun! great food and drinks! it was very crowded but we were not crammed at our table/

CF
vipCop4Food
Los Angeles
22 reviews
Dined on November 5, 2016
Overall4food5service4ambience4

Loved the place but confusion upon arrival. No one was at the station at check in. Walked over to the reservation desk for the hotel check in and they didn't know what I was talking about. Finally got a hold of someone from the restaurant who made it plain. Two restaurants one upstairs and Mama is downstairs. Having said that the freaking food was delicious plain and simple. Order the brownie with the ice cream for dessert because it's more than two can handle. Bar menu is above average so you will enjoy... don't take your kids though.

VB
vipValleyBoy
Los Angeles
25 reviews
Dined on October 28, 2016
Overall3food3service4ambience4

Love everything about the restaurant BUT a $12 valet fee for lunch will keep me and many I know from coming back. in an area with limited parking options (post office has short term meters) and lots that charge less in the general vicinity the hotel should invite diners by at least being a bit more generous to their guests who will spend $$40-60 on a lunch for two

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on October 27, 2016
Overall5food4service4ambience5

Came for the fried chicken but got drinks on the rooftop beforehand great ambiance! Really fun vibe, with great views!

GO
vipGabrielaO
Mexico City
4 reviews
Dined on October 22, 2016
Overall5food5service5ambience5

IT'S THE BEST CRIED CHICKEN I'VE EVER HAD IN MY LIFE!!! THNX FOR DOING SPECIALLY FOR ME!!!

OT
OpenTable Diner
Los Angeles
1 review
Dined on October 18, 2016
Overall5food5service5ambience5

amazing place very affordable, he roof top is very well designed and the food is excellent

K
vipKathywithak
Los Angeles
14 reviews
Dined on October 14, 2016
Overall5food5service5ambience5

Loved that there was a Dj on a Friday night, it was a bit silly when I asked for the salmon plate and they knew I wanted to share with mama so they brought me it in the Kute pot:) and lots of veggies ! I was excited to taste the marinated veggies. The host and I got along well he's great (blonde) and upstairs was a mighty fine view with mama and they have courses and lounge chairs. The location was keen and the ambiance was great along with a games to play in the entrance and dim lighting:) I would definitely return

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 30, 2016
Overall4food5service4ambience4

This place is amazing. Great food (a little on the pricey side) but lots of options and the view on the rooftop is the best.

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 24, 2016
Overall1food1service1ambience4

Rooftop reservations , group of 10 then decreased to 7 and was not given the option for the other menu. Service was questionable at best. Getting asked to hurry and finish for the next group was rude. This is something that could have been mentioned before hand. No one cared about my group or the fact we spent so much money for something that can only be described as the kids menu. We shouldn't be told that menu was to make it easier for the kitchen. That comment tells me this is not a real restaurant. I will tell me friends and family about the bad food , grouchy service and lack of consideration , the staff that we came across had. Never coming here again or recommending. What a memorable birthday.

J
Jaynelovesfood
Los Angeles
14 reviews
Dined on September 17, 2016
Overall4food5service4ambience5

Another great trip to Mama - our newest area go-to!

NQ
NessaQ
Los Angeles
1 review
Dined on September 10, 2016
Overall3food4service3ambience4

They actually did not have my reservation saved in their books. Luckily, there were enough tables.

OT
OpenTable Diner
San Francisco
1 review
Dined on September 3, 2016
Overall2food5service1ambience3

Unbelievable food; such great flavors. Service was at times hard to come by but it was a busy Saturday. Only downside; the waiter up selling us on everything. It was extremely clear we had over ordered; we were a party of 8 and 1/2 food was not touched. Word to management coach your staff to be more consultative. Upon speaking with mates this weekend 3 separate people all commented this is the number one issue is the wait staff up selling and not telling you "that's too much food"; would I go back YES, but now I know how much to order.

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 30, 2016
Overall5food5service5ambience4

Overall a great experience

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 29, 2016
Overall5food5service4ambience5

Overall, I love it! The view is amazing and the ambient perfect.

GH
vipGregH
Los Angeles
5 reviews
Dined on August 27, 2016
Overall2food3service2ambience2

Slow service. Average but decent menu. Dining room is a long broken up space.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on August 22, 2016
Overall5food5service5ambience5

Loved the quirky cozy ambiance. Did not disappoint

LA
LAbb
Los Angeles
1 review
Dined on August 19, 2016
Overall3food4service3ambience3

When making an online reservation- not that this is for the downstairs INSIDE restaurant- NOT the rooftop. This was not specified anywhere when I made my reservation and I had no idea there was even an inside lobby restaurant. We asked to switch and the snooty rooftop doorguy would not accommodate out request and put us on a 2 1/2 wait list for standing room only in the rooftop. Please.
Service was just ok. It took forever to get drinks from out server.
It was SO loud we could barely hear each other talking and we were so far from the actual dj booth/ speakers.
Food was great though!

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on August 12, 2016
Overall3food2service3ambience4

Very good , service good. Truffle fries not that good. Rooftop good

C
Courtney
Los Angeles
5 reviews
Dined on August 12, 2016
Overall4food3service3ambience5

A little snafu with the reservation but it worked out well - we got seated on the rooftop and it was beautiful up there. Definitely a great date spot. Food was OK, drink was INCREDIBLE.

FAQs

Mama Shelter Downstairs offers takeout which you can order by calling the restaurant at (323) 785-6600.

Mama Shelter Downstairs is rated 4.4 stars by 107 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Mama Shelter Downstairs