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Food - Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.2 (4353)
$30 and under
Italian
11800 West Broad Street, Richmond, VA 23233

Make a reservation

A photo of Maggiano's - Richmond restaurant

Maggiano's - Richmond

4.2
$30 and under
Italian
Short Pump

Make a reservation

2 people
10:30 PM
Booked 98 times today

About this restaurant

  • Good for special occasions
  • Good for groups
  • Lively
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American, Steakhouse
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Neighborhood
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Maggiano's - Richmond.

4.2

4.2
(4353)
  • 4.4Food
  • 4.2Service
  • 4.3Ambience
  • 4.1Value

Noise • Moderate

Loved For

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Maggiano's - Richmond offers "delicious food" with generous portions, ideal for celebrations. The ambiance is "nice and slightly upscale," perfect for family gatherings. Some guests highlighted "excellent service" and attentive staff like Lauren and Avery. While service inconsistencies are noted, most visitors appreciate the lively atmosphere and classic Italian dishes.
4,353 Reviews
  1. Betsy

    Richmond1 review

    5.0

    Dined on October 31, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a reunion of 9 women. I'd notified Maggiano's prior that we wanted a secluded table. I also asked if I could come early to set up my gift to the girls. Maggiano's was so very accommodating. Lyla was our server. She said she loves her job and it showed. She came to our table with a smile every time. She deserves every tip that was given. The manager on duty greeted our table and was so generous. We had the best experience that we could have had at a restaurant. Great job!!

    Is this helpful?

  2. Larry

    Richmond12 reviews

    5.0

    Dined on October 30, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Celebrated two birthdays today. Everyone was very attentive. The pacing was excellent and the food was well prepared. Highly recommended!

    Is this helpful?

  3. Sherry

    Washington DC2 reviews

    5.0

    Dined on October 25, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We celebrated our daughter’s birthday. It was a little loud because they were busy, but everything was perfect.

    Is this helpful?

  4. Jeff Gold

    Las Vegas6 reviews

    5.0

    Dined on October 25, 2026

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Was seated quickly at time of reservation. Server was prompt and took care of the table very well. Food was served quickly and was very good

    Is this helpful?

  5. Vonda

    Richmond15 reviews

    5.0

    Dined on October 24, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Took a while to be seated, 20 minutes after our reservation time. Food was hot and delicious. Server was very attentive and friendly.

    Is this helpful?

  6. Susan

    Richmond8 reviews

    2.0

    Dined on October 17, 2026

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Took 1.5 hours to get our food. Waiter said kitchen was “backed up”, yet every table around us, most of whom were seated after we were, received their food before we did. When the food finally came 1.5 hours later the waiter claimed he “really rushed” the kitchen to get our food through. There was no apology, no offer to comp a drink or app. We won’t go back.

    Is this helpful?

  7. Jay

    Richmond3 reviews

    5.0

    Dined on October 17, 2026

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was very good. We shared the family style dinner for four and all was very good. Service was excellent and would highly recommend.

    Is this helpful?

  8. Ajah Gold

    Richmond2 reviews

    5.0

    Dined on October 17, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    lauren is the best & the sweetest, she was attentive & was very warm & welcoming

    Is this helpful?

  9. Ashley

    Richmond1 review

    1.0

    Dined on October 3, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5
    Had a reservation for 6pm. Wasn’t sat until 6:15. Server did not check on me for about 15 minutes. Didn’t have silverware for 30 minutes. The food had no flavor. For the value, do not recommend.

    1 person found this helpful

  10. Erika

    Washington DC6 reviews

    1.0

    Dined on October 3, 2026

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2
    First we were sat in a too small booth for 5 guests. We were moved upon my asking. I heard a waiter say why did you sit them there to the hostess. Staff was very nice but service was slow and inattentive. Drinks were ordered that never showed up but were on bill. Bread was offered but never showed up. Upon leaving my daughter and I walked into women’s bathroom to find a young guy using stall with door open. He saw us and left. I told 2 young hostesses and apparently they did nothing, if he was being served at the bar he was drunk. If my young daughter had been by herself I would be even more angry. Really disappointed with a birthday meal for our 15 year old. Such a lack of detail and service.

    Is this helpful?

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American, Steakhouse
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Neighborhood
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

FAQs

Yes, Maggiano's Short Pump offers private event rooms and can accommodate large parties, with the restaurant noting it serves groups up to 20 in the main dining room and private event rooms for weddings, business meetings, holiday parties and large family gatherings.

Maggiano’s Short Pump gets busiest on major holiday meal days, guests report long waits and heavy service demand on Mother’s Day, Valentine’s Day and Father’s Day, while weekday evenings can be much quieter, with guests noting calm Wednesday and some Thursday nights.

Yes, Maggiano's Short Pump has a dedicated Gluten‑Free Menu featuring items like Fusilli with Marinara or Meat Sauce, Fusilli alla Vodka, Shrimp Scampi, Fusilli Alfredo, plus gluten‑free entrées such as Center‑Cut Filet Mignon and a grilled Chicken Parmesan.

Portions at Maggiano's Short Pump are often generous and shareable, the restaurant offers family‑style meals, and guests frequently describe the food as plentiful and filling.

Yes, Maggiano's Short Pump is a popular choice for anniversaries and special evenings, with guests praising attentive service and celebratory touches that made couples feel well cared for.

For a calmer visit, try a weekday, guests note Thursday evenings can be quieter, and lunchtime is lovely if you want an outside table by the fountain.

Smart casual is the guide, think polished but relaxed, and many guests dress up a touch for anniversaries and other celebrations.

Yes, Maggiano's is family-friendly: there’s a dedicated Kids Menu, and many guests bring children for celebrations and family-style meals.

How FAQ content is generated

  1. Home
  2. United States
  3. Virginia
  4. Richmond
  5. Short Pump

Make a reservation

A photo of Maggiano's - Richmond restaurant

Maggiano's - Richmond

4.2
$30 and under
Italian
Short Pump

Make a reservation

2 people
10:30 PM
Booked 98 times today
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