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Mad Hatter Bistro, Birmingham, MI

Mad Hatter Bistro

4.2
4.2
693 Reviews
$30 and under
Bistro
Located in the heart of downtown Birmingham, we here at the Mad Hatter pride ourselves at being nothing short of one of the most unique (and satisfying) dining experiences in town.
BRUNCH (Thu - Sun) *** FULL BAR *** DINNER (Fri & Sat)

Winter Hours of Operation (beginning MLK week):
Brunch- Thursday thru Sunday, 10am to 4pm
Dinner- Friday and Saturday, 5pm to 9pm
Tea Service (by reservation only) - 10am to 3pm

Our popular Mad Hatter Tea Parties are BACK beginning September 8, 2021! Please make reservations 24 hour+ in advance, either by phone or on OpenTable. Please specify tea party and, in the notes, please indicate how many adult or children's tea parties you are reserving. (ex. Note- 2 adults + 1 child tea parties).
For groups larger than 6, please call and speak to a manager. 248-540-0000

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Bistro, American, Afternoon Tea

  • Hours of operation

    Brunch Thu–Sun 10:00 am–4:00 pm Dinner Fri, Sat 5:00 pm–9:00 pm

  • Phone number

    (248) 540-0000

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    THE RABBIT HOLE IS EXPECTED TO BE AVAILABLE STARTING MID-OCTOBER 2021 A private room (which we refer to as The Rabbit Hole) is available for booking events. Our space is perfect for birthdays, baby/bridal showers, rehearsal dinners, and anything else you and your friends and family need for your nex

  • Private party contact

    Sarah Maciasz: (844) 831-0102

  • Neighborhood

    Birmingham

  • Cross street

    North Old Woodward just north of Maple

  • Parking details

    Meter parking is available and runs until 9:00pm. There are also two large parking structures within a half block of our location offering free parking for the first 2 hours.

  • Public transit

    Walking distance from the EMAGINE Birmingham Theater.

  • Additional

    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gender Neutral Restroom, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

What 693 people are saying

Overall ratings and reviews

4.2
4.2 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 4.3Ambience
  • 4Value

NoiseModerate

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Filters

  1. JM

    JannaM

    Detroit

    1 review

    1.0

    1 review

    Dined on August 14, 2022

    overall1food1service1ambience1
    I would give a zero if I could. Very disappointed. We had reservations but when we got there, the restaurant was closed down. Permanently! We had to make this reservation months out. We show up and the door is locked and empty inside. Waste of a day and I had two very upset little girls. Open table should probably take the Mad Hatter option off their website. DO NOT BOOK.
  2. MC

    MandyC

    Detroit

    1 review

    1.0

    1 review

    Dined on August 5, 2022

    overall1food1service1ambience1
    Horrible!! I made reservations three months in advance. Received a reminder from open table of my upcoming reservation the day before. When I showed up for our scheduled reservation the doors were locked and the lights were off. My daughter and I looked inside the everything was gone. Just an empty room. We drove an hour and a half to get there to find out they are permanently closed. The bakery next door said they saw workers removing all the materials from the building for over a week. I had one very disappointed 7 year old little girl.
  3. V

    sherylV

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on August 4, 2022

    overall2food2service2ambience2
    I cannot really rate this restaurant as we drove across the state and the it had been closed for more than two weeks according to pastry shop next door. That was wonderful
  4. SS

    SS2021

    1 review

    3.0

    1 review

    Dined on June 24, 2022

    overall3food4service3ambience3
    They served the tea as store-bought tea bags and brought them to your table to briefly look at and decide, rather than having a tea menu and serving pots of loose-leaf tea. The tea was served in a way no better than I would do at home, and the experience was not worth the money. Hopefully this is only due to staffing shortages and will change of additional people are hired.
  5. S

    Shyra

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5
    Great experience host was amazing went over and beyond.
  6. UR

    UnRealFajita

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food3service4ambience5
    So I was super excited to go to this place. Overall it was nice. Small and personal. However I’m a bit upset that it didn’t live up to the hype. It’s was kind of dingy in there and the service was mediocre. I thought it would have been a lot different felt pieced together to me. Could be because of covid and the lack of people eating out. The food was okay not really what I was expecting, it’s more of a brunch place than anything. I was disappointed at the opportunities they missed for fun food ideas and drinks. All in all not bad atmosphere just not exactly what I thought it would be.
  7. OT

    OpenTable Diner

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on June 12, 2022

    overall3food3service5ambience3
    We took our daughter for tea service, but the couldn’t accommodate it because they didn’t have advance notice. We had tried to call but the phone either wasn’t answered and went to voicemail-which said book a table on OpenTable or when it was answered by a person was told the same thing. Anyway. Food was just *ok*, nothing special and expensive for what we got. Rabbit hole downstairs closed for renovations but seems like it has been closed for a while. Won’t be coming back anytime soon. Our waiter was fantastic, best part of the visit.
  8. AS

    AmbikaS

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food1service3ambience3
    food was very subpar. was told that chicken and waffles "would not disappoint" and my husband was not pleased with them at all. the crab cakes were nothing to write home about. will not be going there again.
  9. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5
    Very nice Aviance very nice staff, I went for dinner I didn’t get opportunity to experience the tea dining but I will go back for that.
  10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5
    amazing, will be back
  11. GE

    GoodEats

    Detroit

    1 review

    vip
    3.0

    1 review

    Dined on June 5, 2022

    overall3food3service3ambience3
    Very unfortunate experience in which they overbooked and didn't have reservation ready
  12. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on June 4, 2022

    overall1food1service1ambience4
    I totally understand understaffing but it sucks not being acknowledged got 15 minutes.
  13. OT

    OpenTable Diner

    Detroit

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 29, 2022

    overall2food3service2ambience3
    Have to say I’m disappointed in my 1st experience after hearing so many good things. Service was very slow for a party of 2. My food came out wrong and it took them longer to remake my dish then the initial order arriving to the table. My partners pouched eggs came out over cooked. More like a soft boiled egg. The breakfast potatoes have a burnt taste. You should remove those small diced potatoes from the menu they are cheap and taste awful. Overall not dying to return. I really wanted this to be better.
  14. AC

    AndreaC

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on May 29, 2022

    overall1food1service1ambience1
    We left before being seated dingy and smelled like mold
  15. MB

    MikeB

    Detroit

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    We were lucky enough to have Jason the front end manager/bartender as our waiter. Wow! That was like winning the lottery. He was so amazing! I ordered my first ever Old Fashioned, and after I ate the cherry too early, he helped me out learning so much about the drink, how it's made and everything. Then I had a Manhattan because I knew I'd never have one made by such an esteemed drink artist. My wife and I, out on a much needed date both had the steak. It was melt in your mouth delicious. This was our first date night, without child, since before the pandemic, and it was truly a magical experience. I am so grateful we chose Mad Hatter as our spot.
  16. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food1service1ambience1
    Mother’s Day brunch we left because there was one waiter for 10 tables and one cook no bartender. Waited 45 Mins with only water many people left too. Waiter was scrambled dropped our drinks everywhere.
  17. OT

    OpenTable Diner

    Detroit

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 13, 2022

    overall5food5service5ambience5
    Great place great , food , service a must do it
  18. OA

    OutandAbout

    Detroit

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5
    Great food, excellent service, loved it!
  19. N

    Norajane1

    Detroit

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience4
    It was nice. Could have been better if more people would work. There was only one server receiving guest and seating, taking orders cleaning up tables once finished Everyone dinning were considerate of one server. The food was satisfactory
  20. KP

    KristenP

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food5service5ambience1
    I feel horrible for the waiter that had to take care of the entire restaurant by himself from bar tending, to bussing, to folding napkins. Shame on the owners for leaving him high and dry. It used to be our favorite , you have lost all of my respect. We will not be back.
  21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5
    All I can say is best dinning experience of my life!!!!!!
  22. O

    Olivia007

    Northern MI

    28 reviews

    1.0

    28 reviews

    Dined on May 5, 2022

    overall1food1service1ambience1
    There was no one in there for lunch except my friend and myself and another couple. One server who had the title of host, waiter and cleaner. Poor guy Asked him if I can order a lemonade that tasted like water and sugar and a hint of lemon. I ordered a egg omelette that was burned so was the side potatoes my 12 year old son could have made a better omelette it was flat with cheese which I didn’t order. I felt the place was dirty especially in time of Covid I saw the waiter wrap my silverware and bring it to my table after he touched a million items and didn’t wash his hands. I hope and pray I don’t get sick? The bar had dirty pitchers cups windex gross OSHA NEEDS TO COME HERE Don’t see where all the hype came from the decor sure was not whimsical It was truly a miserable experience
  23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5
    There definitely appeared to be a staffing shortage, which is unfortunate and a common issue nowadays. Despite that challenge, we enjoyed our experience. The food was really good and the theme was fun and cool.
  24. s

    sandrar

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food5service5ambience3
    The food was amazing. But they only had 1 steak left at 7pm on a Saturday night. The poor man serving was alone and the restaurant itself was kinda dirty and dingy looking
  25. BP

    BonnieP

    Detroit

    1 review

    3.0

    1 review

    Dined on April 30, 2022

    overall3food3service3ambience3
    Restaurant was closed during my reservation time... when I went back about 2 hours later, they were able to accommodate me though. There was only one staff member working. The food was ok. The rabbit hole downstairs was closed due to staffing issues. Not sure I'd go back, seems to have lost its unique flair.
  26. EB

    ElizabethB

    Detroit

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5
    We had a very pleasant time at The Mad Hatter Bistro and the food was very good. We’ll be back!
  27. EH

    EricaH

    Detroit

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food2service2ambience1
    I understand that they are under new management but if they can’t provide the same atmosphere and qualify that returning customers are used to then they need to change there business model. Went for tea it was nothing like the tea experience I have had in the past. Sandwiches were dried out , deserts were cut up little Debbie snacks. It’s sad to see it go down hill.
  28. LL

    LLLaverne

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5
    Had one of the best meals lately at this small bistro. Couldn't understand why we were the only ones there on Friday at 5:00 (which I know is rather early for dinner). Best chicken and waffles ever! They really elevated that dish, and my friend had an amazing chicken special. My only complaint is that the menu is not well designed -- it took a minute to figure out exactly what was available , since everything sort of overlaps. Would not hesitate to return, hopefully for brunch next time.
  29. OT

    OpenTable Diner

    Puerto Vallarta

    2 reviews

    5.0

    2 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5
    Jason made the entire experience!
  30. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5
    Beautiful food and excellent service, enjoyed it very much. Was very pleased that I could take mom on Easter morning for tea service. Thank you so much! We will be back soon.
  31. ES

    ErikaS

    New England

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5
    It was amaaaazing and so super cute inside! We had a great time and all the food was flipping delicious. 10/10 we will be back!
  32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 16, 2022

    overall4food5service4ambience4
    Great experience. Our server was great, he was doing serving, hosting and bar tending so he was a very busy guy for Saturday brunch. still got great service from him.
  33. MJ

    MJ123

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on April 16, 2022

    overall5food5service5ambience5
    The food was amazing, service was absolutely wonderful and the overall experience was phenomenal
  34. WG

    WilliamG

    1 review

    3.0

    1 review

    Dined on April 15, 2022

    overall3food5service5ambience1
    We arrived a little before our reservation time and had to wait for about 10 minutes to be seated. The restaurant was quite small and was pretty dirty. Most of the decorations were dusty and the bathrooms needed to be cleaned which would not have been an issue for most places. There seemed to be only one person working. I know there was at least one other person there because someone had to be cooking. Jason, deserves a raise. He was our host, bartender, server and bus person! Except for the cook there was not another employee there the duration of our stay. We had really high hopes for this restaurant as we had heard of it online. Fortunately the food was good (we ordered the $27 steaks). Without the food, we probably would have left after our drinks. But Jason was very polite and did the best he could. He did not complain about anything. I feel bad for him because toward the end of our meal he started waiting tables both upstairs and downstairs. If he had become injured they would have had to shut the whole place down! Overall, it was disappointing because we had really hoped that the restaurant’s ambiance would have been something that would bring us back. Jason is a professional and the food was good but nothing else was.
  35. OT

    OpenTable Diner

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined on April 15, 2022

    overall3food4service4ambience3
    Apmosphere was very small and cluttered not whimsical as expected by advertising. The server we had was friendly and good. He however was the only front of house employee; hosting, serving, bartending and cleaning, while having about 12 tables, a few of which were on a different floor. So he is also running up and down stairs, while doing all of this. So service was a litte slower than I feel most people would want. I wss with my friend for her birthday, so we were not worried about time. As someone who has been in the industry for years, I have to give this guy mad props. He never seemed stressed and still stayed friendly, he had excellent time management and multitasking abilities. The food all tasted great, although weren't necessarily the same as described in the menu. Overall I would eat here again. I would not consider it a destination restaurant, as many I think drive here due to the theme and its really a restaurant with some eclectic decor.
  36. KC

    KareyC

    1 review

    5.0

    1 review

    Dined on April 8, 2022

    overall5food5service5ambience5
    Was a wonderful and fun 18th birthday celebration for my daughter!! Really made it special for her and her friends!
  37. c

    clo94

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service2ambience2
    Very misleading atmosphere. It’s very small, the bar was coved in cleaning supplies and junk. The drinks were way too strong, and the charcuterie tray was cheap crap for $19. Didn't bother staying for an entree.
  38. N

    Nikki

    Savannah

    1 review

    1.0

    1 review

    Dined on April 1, 2022

    overall1food1service2ambience1
    The experience did not at all match what was advertised. The tea flavors are not the same as on the menu and the tea comes out of Meijer boxes that have just been purchased from the grocery store. Many of the pastries came out frozen and were not edible. The whole experience was extremely disappointing.
  39. MR

    MendieR

    New York Area

    12 reviews

    vip
    3.0

    12 reviews

    Dined on March 31, 2022

    overall3food3service3ambience3
    They were out of pasta, crab, no latte. It looked a little run down. Only one server who did not look very professional, but was friendly.
  40. OT

    OpenTable Diner

    Indiana

    14 reviews

    vip
    1.0

    14 reviews

    Dined on March 31, 2022

    overall1food1service1ambience1
    Massive disappointment! You can tell this place already had its day in the light. Dust, torn fabric, and dingy feel to everything. Waited 30 minutes for an omelette and burger only to hear server talking with cook saying the stuff that comes out of the kitchen fast comes from the microwave. Ended up leaving after that and thankfully the place right next door was perfect to grab something fast and delicious. Huge insult to fans of the theme.

FAQs

You can order delivery directly from Mad Hatter Bistro using the Order Online button. Mad Hatter Bistro also offers takeout which you can order by calling the restaurant at (248) 540-0000.

Mad Hatter Bistro is rated 4.2 stars by 693 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Other options

  • Order online

Additional information

  • Cross street

    North Old Woodward just north of Maple

  • Neighborhood

    Birmingham

  • Hours of operation

    Brunch Thu–Sun 10:00 am–4:00 pm Dinner Fri, Sat 5:00 pm–9:00 pm

  • Cuisines

    Bistro, American, Afternoon Tea

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Meter parking is available and runs until 9:00pm. There are also two large parking structures within a half block of our location offering free parking for the first 2 hours.

  • Public transit

    Walking distance from the EMAGINE Birmingham Theater.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gender Neutral Restroom, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

  • Phone number

    (248) 540-0000

  • Private party facilities

    THE RABBIT HOLE IS EXPECTED TO BE AVAILABLE STARTING MID-OCTOBER 2021 A private room (which we refer to as The Rabbit Hole) is available for booking events. Our space is perfect for birthdays, baby/bridal showers, rehearsal dinners, and anything else you and your friends and family need for your nex

  • Private party contact

    Sarah Maciasz: (844) 831-0102

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