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Lobby Lounge at Shangri-La Hotel, Toronto

4.3
4.3
128 Reviews
CAN$51 and over
Canadian

Seating in the Lobby Lounge is currently available on a walk in basis. Register when you arrive at the lobby by seeing our host near the bar area. For more information, please contact the hotel directly at 647-788-8281.

The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

PROOF OF VACCINE
As mandated by the Government of Ontario, proof of
vaccination, 2 doses (plus 14 days), is required for people
attending indoor social and recreational settings and events.

Shangri-La Hotel, Toronto will require proof of vaccination
when visiting the Lobby Lounge, Bar and
Dining Areas.

Make a reservation

2 people

December 2021
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9:30 PM


  • Dining style

    Casual Elegant

  • Cuisines

    Canadian, Dining Bar, International

  • Hours of operation

    Daily 11:00 am–11:00 pm
    Breakfast
    Daily 7:00 am–11:00 am

  • Phone number

    (647) 788-8281

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Tom Brodi

  • Neighborhood

    Downtown / Financial District

  • Cross street

    Main entrance for the hotel located on Simcoe St

  • Public transit

    Osgoode/St. Andrew

  • Entertainment

    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Indoor Fireplace, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Contact tracing information collected

Menu

Starters

  • House Granola Parfait*CA$16.00

    Greek yogurt and fresh berries with our house-made granola

    • Zen SmoothieCA$12.00

      Apple, avocado, ginger and kale

      • Berry SmoothieCA$12.00

        Berries, banana and soy milk

        • Super Fruit SaladCA$17.00

          Melons, berries and chia seeds

          Entrées

          • Lemon Ricotta PancakesCA$23.00

            B-Wall honey butter, poached fruit and Ontario maple syrup

            • Shangri-La Signature Banana Bread French ToastCA$21.00

              Bananas, corn flakes, mint and Ontario maple syrup

              • Wellness Egg White FrittataCA$24.00

                Zucchini, spinach, tomatoes, avocados and pickled mushrooms

                • Shangri-La BurgerCA$29.00

                  Shaved lettuce, pickles, cheddar and "Mac Sauce"

                  • Classic Eggs Benedict**CA$24.00

                    English muffin, back bacon, crispy potatoes and hollandaise; Substitute back bacon for avocado

                    • Roasted Chicken Sandwich**CA$26.00

                      Over easy egg, bacon, avocado, tomato and lettuce on multigrain toast; Choice of fries or salad

                      • Quiche Lorraine**CA$22.00

                        Bacon, onions and Gruyère cheese with a side salad

                        • Smoked Salmon French OmeletteCA$27.00

                          Arugula, hollandaise and red onion jam

                          • Kolapore TroutCA$23.00

                            "Everything Bagel" spice, cucumber, pickled onions and fried capers

                            Desserts

                            • Chocolate & Hazelnut Praline*CA$12.00

                              Banana, sour cream and fleur de sel

                              • Classic Vanilla Bean Crème BrûléeCA$10.00

                                • Shangri-La SundaeCA$12.00

                                  Vanilla, chocolate and salted honey ice cream, brownie, crispy rice and whipped cream with a cherry on top

                                  Last updated: September 2, 2021

                                  What 128 people are saying

                                  Overall ratings and reviews

                                  Reviews can only be made by diners who have eaten at this restaurant

                                  4.3
                                  4.3 based on recent ratings
                                  • 4.3Food
                                  • 4.2Service
                                  • 4.2Ambience
                                  • 3.8Value

                                  NoiseModerate

                                  Loved For

                                  • Toronto / Ontario

                                    Afternoon Tea

                                  • Toronto / Ontario

                                    Hot Spot

                                  • Toronto

                                    Afternoon Tea

                                  • Toronto

                                    Hot Spot

                                  • Toronto

                                    Canadian

                                  Sort by

                                  Filters

                                  1. MB

                                    MissBeaujolais

                                    Toronto

                                    27 reviews

                                    5.0

                                    27 reviews

                                    Dined on November 7, 2021

                                    overall5food5service5ambience5

                                    Afternoon tea is second to none. Delightful trays of works of art that please both the eyes and the palate. Just wish the piano wasn't hooked to amps, I couldn't hear anything the servers said to me. Would have been nice to hear soothing classical music instead of the Beatles.

                                  2. SG

                                    SusanG

                                    Toronto

                                    3 reviews

                                    5.0

                                    3 reviews

                                    Dined on October 2, 2021

                                    overall5food5service5ambience5

                                    Possibly the best afternoon tea in Toronto. The food is deliciously and artfully presented—a low-key vibe on a Saturday afternoon.

                                  3. s

                                    suesahota

                                    New York Area

                                    3 reviews

                                    5.0

                                    3 reviews

                                    Dined on September 20, 2021

                                    overall5food5service5ambience5

                                    Service was excellent and food was sooo lovely, we really Enjoyed our experience. Thank you so much

                                  4. MG

                                    MGBasir

                                    Toronto

                                    37 reviews

                                    vip
                                    4.0

                                    37 reviews

                                    Dined on August 28, 2021

                                    overall4food3service3ambience3

                                    A nice pop up in the Shangri-La during the summer months. It was an okay experience. I would have preferred sitting in the lobby bar to be honest. There wasn't anything available other than vodka and a few food options. A good spot if you're getting a bottle of vodka forsure, but not if you're looking for a bottle of wine or coffee after dinner. The server wasn't overly accommodating, she always said no before she said yes. The DJ was great.

                                  5. L

                                    Leila

                                    Toronto

                                    4 reviews

                                    3.0

                                    4 reviews

                                    Dined on August 22, 2021

                                    overall3food3service5ambience5

                                    It was a quiet Sunday evening and we enjoyed the ambience. The waitstaff were extremely respectful as well, and responded to all our questions with care. As vegetarians, the limited options disappointed us, but we did enjoy the chickpea fries and Asian-style cauliflower.

                                  6. J

                                    Jamie

                                    Toronto

                                    1 review

                                    3.0

                                    1 review

                                    Dined on August 22, 2021

                                    overall3food5service4ambience2

                                    The food was delicious and had a very nice presentation. Our server was very friendly. However, I was disappointed with the limited, 1-page menu in the lobby lounge (I was told to scan a barcode to see this menu). When I reserved a table on open table, the same page on the site showed the breakfast and full day menu (which was not offered to me even when I asked). So my friend and I ordered what we could. But then, we saw that some customers in the lobby lounge were able to order the breakfast menu. Despite the excellent food, I was very disappointed with this experience. I’ve been here for afternoon tea a few times in the past with no problems. But this particular visit left me quite disappointed.

                                  7. RG

                                    RheaGill

                                    Toronto

                                    9 reviews

                                    vip
                                    5.0

                                    9 reviews

                                    Dined on August 21, 2021

                                    overall5food4service5ambience3

                                    The lobby was pretty hot so it was a bit uncomfortable near the end but otherwise everything was great. Our server was wonderful

                                  8. C

                                    Clawalk

                                    1 review

                                    5.0

                                    1 review

                                    Dined on August 17, 2021

                                    overall5food5service5ambience5

                                    Most impressive thing was the service. Great food, great patio.

                                  9. MI

                                    MIchelle

                                    Toronto

                                    7 reviews

                                    vip
                                    3.0

                                    7 reviews

                                    Dined on August 9, 2021

                                    overall3food5service4ambience1

                                    It would've been a much better experience if the lobby had air conditioning, it was so hot and my clients and I were sweating.

                                  10. OT

                                    OpenTable Diner

                                    Toronto

                                    3 reviews

                                    4.0

                                    3 reviews

                                    Dined on August 9, 2021

                                    overall4food4service4ambience5

                                    It was a nice first date. The lounge area makes it feel very formal. The service was great and attentive

                                  11. OT

                                    OpenTable Diner

                                    Toronto

                                    5 reviews

                                    vip
                                    5.0

                                    5 reviews

                                    Dined on August 7, 2021

                                    overall5food5service5ambience5

                                    Serving staff were terrific. First class luxury experience.

                                  12. MG

                                    ManuelaG

                                    Toronto

                                    1 review

                                    2.0

                                    1 review

                                    Dined on August 6, 2021

                                    overall2food4service1ambience4

                                    I called the day before to request a table, not a couch. My girlfriend is about to give birth so a couch would make it hard for her to reach her food. The day of, we showed up a little bit earlier and got sat in the lobby on a couch. I asked the server if we could move but she said there were no tables available. More than 10 minutes passed and finally we were offered water and ordered coffee. It took the server again a long time to take our order only after I flagged down the host. 30 min after being sat we had not ordered. I was embarrassed to have raved about this place to be left forgotten in a corner. I brought my mother in law here for her wedding anniversary, my mom and sisters for Christmas brunch and I’ve never been so let down as I was yesterday. I was not given ketchup and salt and pepper for my breakfast, I had half my Benny breakfast and was so unimpressed at the service that was no longer hungry. I had to ask twice for my bill. When I called I specifically requested the bill to be given to me. This was not the case. I am very disappointed and will not be returning to this establishment. Pancakes were good though.

                                  13. OT

                                    OpenTable Diner

                                    Toronto

                                    14 reviews

                                    vip
                                    5.0

                                    14 reviews

                                    Dined on August 2, 2021

                                    overall5food5service5ambience5

                                    Love the vibe here. I can’t stress this enough if you go there I hope you’re lucky enough to have Angela as your server. She honestly is exceptional when it comes to customer experience.

                                  14. O

                                    Olgy

                                    Toronto

                                    18 reviews

                                    4.0

                                    18 reviews

                                    Dined on July 25, 2021

                                    overall4food5service4ambience5

                                    Live music last night was excellent. Too bad it ended at 1030p. Great ambience. Place was hot though. That was the only issue really. We will be back for sure.

                                  15. OT

                                    OpenTable Diner

                                    Toronto

                                    14 reviews

                                    vip
                                    5.0

                                    14 reviews

                                    Dined on July 24, 2021

                                    overall5food5service5ambience5

                                    If you plan on going here ask for Angela to be your server. She is honestly the best and enhances the customer experience. My friends and I go here regularly and the only person we want serving us is Angela. The two times we’ve had other servers it was a terrible service. She is the only reason we go back.

                                  16. OT

                                    OpenTable Diner

                                    Toronto

                                    14 reviews

                                    vip
                                    5.0

                                    14 reviews

                                    Dined on July 10, 2021

                                    overall5food5service5ambience5

                                    Love love love this place. Customer service is always amazing. Love their espresso martinis and the desserts never disappoint

                                  17. LT

                                    LauraT

                                    Toronto

                                    7 reviews

                                    vip
                                    5.0

                                    7 reviews

                                    Dined on July 7, 2021

                                    overall5food5service5ambience5

                                    We had a great night Service was excellent Food was so good Cocktails were delicious Thank you

                                  18. SK

                                    SueK

                                    Toronto

                                    8 reviews

                                    vip
                                    5.0

                                    8 reviews

                                    Dined on July 7, 2021

                                    overall5food5service5ambience5

                                    Great ambience. Cocktails and food were delicious

                                  19. MC

                                    MaCi

                                    Vancouver

                                    16 reviews

                                    vip
                                    5.0

                                    16 reviews

                                    Dined on July 7, 2021

                                    overall5food5service5ambience4

                                    We had an outdoor lunch. Very good food, along with an excellent service. Thank you.

                                  20. D

                                    Dayna

                                    1 review

                                    5.0

                                    1 review

                                    Dined on July 6, 2021

                                    overall5food5service5ambience3

                                    Food and service was awesome. Felt a little cramped on the upper deck of patio. Narrow walkway and a little close to other guests.

                                  21. D

                                    Donna

                                    Toronto

                                    3 reviews

                                    5.0

                                    3 reviews

                                    Dined on July 6, 2021

                                    overall5food5service5ambience5

                                    It was my first time there and will definitely be going back. There is nothing bad I can say about it.

                                  22. OT

                                    OpenTable Diner

                                    Toronto

                                    8 reviews

                                    2.0

                                    8 reviews

                                    Dined on July 4, 2021

                                    overall2food4service1ambience5

                                    Was BEAUTIFUL loved their patio space and they utilized it wonderfully. The service although made the experience less appealing. Although our server was wonderful it seemed as if she was covering the entire patio which was kind of hard to find her and communicate anything. The drinks tasted great, and the little food we got was decent as well. I must say the creme brulee was great and the fresh fruit made it even better. I’ll be returning if the service aspect improves

                                  23. S

                                    Sunny

                                    1 review

                                    1.0

                                    1 review

                                    Dined on July 4, 2021

                                    overall1food3service4ambience1

                                    We were seated at the tables that were set up on the sidewalk - completely cut off from the rest of the patio. These tables felt like they were an after thought - set up in an effort to be able to seat more people, however it made for a very boring and sour experience. We did not get to experience any of the ambiance or music or high end experience of the actual restaurant and it felt like we were just sitting next to a busy sidewalk and street that could have been anywhere. The reason Shangri-La can charge the prices they charge is because of the high end experience they are supposed to offer. We unfortunately felt ripped off and shoved off to a corner. When you charge your customers 25- 40 $$ per cocktail- you better be providing them with the same experience everyone is getting, otherwise it is just an outrageously priced drink.

                                  24. PF

                                    PaulFan

                                    1 review

                                    4.0

                                    1 review

                                    Dined on July 4, 2021

                                    overall4food4service4ambience4

                                    Our dinner date here was great! Chris our server was fantastic and even surprised us with an anniversary desert on the house. The food was tasty and service was prompt. The chef even came by and asked us if we needed anything else. Great experience from the beginning with the warm greetings to the end with smiles.

                                  25. K

                                    Kulz

                                    Toronto

                                    14 reviews

                                    vip
                                    5.0

                                    14 reviews

                                    Dined on July 4, 2021

                                    overall5food5service5ambience5

                                    Wonderful food and great service as always. Attention to details are great!

                                  26. K

                                    Kulz

                                    Toronto

                                    14 reviews

                                    vip
                                    5.0

                                    14 reviews

                                    Dined on July 2, 2021

                                    overall5food5service5ambience5

                                    Beyond impressive! Everyone loved the food and drinks!

                                  27. CK

                                    ChristinaK

                                    Toronto

                                    1 review

                                    1.0

                                    1 review

                                    Dined on July 1, 2021

                                    overall1food2service1ambience1

                                    Terrible Service -tacky outdoor decorations Only redeeming quality is that the drinks are a good size

                                  28. OT

                                    OpenTable Diner

                                    Toronto

                                    1 review

                                    1.0

                                    1 review

                                    Dined on July 1, 2021

                                    overall1food1service1ambience1

                                    We reserved a table and they told us they didn’t have any tables available. We didn’t end up going. Very disappointed.

                                  29. K

                                    Kulz

                                    Toronto

                                    14 reviews

                                    vip
                                    5.0

                                    14 reviews

                                    Dined on July 1, 2021

                                    overall5food5service5ambience5

                                    Amazing service again! Greatly appreciate your attention to detail!

                                  30. C

                                    Calliecat

                                    Toronto

                                    7 reviews

                                    4.0

                                    7 reviews

                                    Dined on July 1, 2021

                                    overall4food3service4ambience5

                                    We had a very nice meal with wine, the outdoor setup was very pretty and elegant. The prices are on the high side, but the atmosphere is worth it. A great place for a special evening.

                                  31. OT

                                    OpenTable Diner

                                    Los Angeles

                                    4 reviews

                                    vip
                                    1.0

                                    4 reviews

                                    Dined on July 1, 2021

                                    overall1food1service1ambience3

                                    This was really disappointing experience from terrible service (the waiter didn’t come to our table for 20 min, brought the wrong wine twice, rushed us out and brought us the wrong bill) to sub par food. The Shangri-la is one of my favourite spots, but I can’t see myself going back anytime soon. BTW I don’t write reviews but this was noteworthy worst dining experience in the past five years!!

                                  32. MG

                                    MichaelG

                                    1 review

                                    3.0

                                    1 review

                                    Dined on June 29, 2021

                                    overall3food4service2ambience2

                                    great food but pretty slow and unattentive service. not really worth it.

                                  33. OT

                                    OpenTable Diner

                                    Toronto

                                    2 reviews

                                    5.0

                                    2 reviews

                                    Dined on June 29, 2021

                                    overall5food4service5ambience4

                                    The service was superb. Our waiter Alfie was very helpful and attentive. Although we had to sit at the end of their patio which I thought would give us slow service, nope! Alfie was always just around the corner. Our rib eye wasn’t made right but Alfie took care of that. They really care about customer service here and it shows.

                                  34. A

                                    Amandad

                                    New York Area

                                    2 reviews

                                    5.0

                                    2 reviews

                                    Dined on June 27, 2021

                                    overall5food5service5ambience5

                                    Came here on a Sunday. It's on street level so it was very breezy. Service was impeccable as to be expected from the Shangri-La staff. Food was fresh and delicious. Hotel was quiet otherwise during the closures so felt very intimate. Would go again for brunch.

                                  35. OT

                                    OpenTable Diner

                                    Montreal

                                    1 review

                                    5.0

                                    1 review

                                    Dined on June 27, 2021

                                    overall5food5service5ambience5

                                    Great time good food quick service

                                  36. OT

                                    OpenTable Diner

                                    Toronto

                                    3 reviews

                                    vip
                                    5.0

                                    3 reviews

                                    Dined on June 26, 2021

                                    overall5food5service5ambience5

                                    Paulina made a special effort to ensure I was able to secure a table in the covered section of their restaurant so the birthday party scheduled could still happen. Upon arrival every server made an effort to wish my guest a happy birthday and the service was amazing! Definitely recommend and will return.

                                  37. AC

                                    ArshadC

                                    Toronto

                                    6 reviews

                                    5.0

                                    6 reviews

                                    Dined on June 26, 2021

                                    overall5food5service5ambience5

                                    Nice quaint place!

                                  38. OT

                                    OpenTable Diner

                                    Toronto

                                    3 reviews

                                    5.0

                                    3 reviews

                                    Dined on June 26, 2021

                                    overall5food5service5ambience5

                                    Went on a rainy afternoon for brunch and drinks. Cocktails, though expensive, are very impressive and creative. The food was well portioned for the pricing as well and service was phenomenal. We can’t wait to come back!

                                  39. OT

                                    OpenTable Diner

                                    Vancouver

                                    2 reviews

                                    vip
                                    5.0

                                    2 reviews

                                    Dined on June 26, 2021

                                    overall5food5service5ambience3

                                    Meeting a special friend … after COVID lockdown for so long :-)

                                  40. L

                                    Lastminute

                                    Toronto

                                    3 reviews

                                    5.0

                                    3 reviews

                                    Dined on June 25, 2021

                                    overall5food5service5ambience5

                                    Great Service and Food.

                                  FAQs

                                  Lobby Lounge at Shangri-La Hotel, Toronto is rated 4.3 stars by 128 OpenTable diners

                                  Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

                                  Make a reservation

                                  2 people

                                  December 2021
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                                  9:30 PM


                                  Google Map for Lobby Lounge at Shangri-La Hotel, Toronto

                                  188 University Ave Toronto, ON M5H 0A3

                                  • Cross street

                                    Main entrance for the hotel located on Simcoe St

                                  • Neighborhood

                                    Downtown / Financial District

                                  • Hours of operation

                                    Daily 11:00 am–11:00 pm
                                    Breakfast
                                    Daily 7:00 am–11:00 am

                                  • Cuisines

                                    Canadian, Dining Bar, International

                                  • Dining style

                                    Casual Elegant

                                  • Dress code

                                    Casual Dress

                                  • Public transit

                                    Osgoode/St. Andrew

                                  • Payment options

                                    AMEX, Diners Club, Discover, MasterCard, Visa

                                  • Executive chef

                                    Tom Brodi

                                  • Entertainment

                                    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.

                                  • Additional

                                    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Indoor Fireplace, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

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