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Lai Heen - The Ritz-Carlton Macau

4.9
4.9
17 Reviews
$50 and over
Chinese (Canton)

Situated on the 51st floor of The Ritz-Carlton, Macau, Lai Heen is the highest Chinese restaurant in Macau, commanding views all round. It truly exemplifies the finest level of craftsmanship and highest service levels in luxury Cantonese dining. Thus, Lai Heen is a recommended restaurant by The Michelin Guide HK Macau 2016. In addition to the refined atmosphere provided by the main dining area, there are five private and elegant dining rooms ideal for intimate and celebratory occasions. Chef Bill Fu takes the role of head chef at Lai Heen. Bill played a very important role in achieving two-star Michelin Restaurant recognition in his previous role at The Ritz-Carlton, Hong Kong’s Tin Lung Heen, and with this being his first individual venture, every single dish is meticulously prepared. His signature dishes include Char-Grilled Barbecued Ibrico Pork, Baked Abalone Puffs with Roasted Goose, Steam Crab Claw with Egg White in Hua Diao Wine, Double-boiled Chicken Soup with Fish Maw.

Make a reservation

2 people

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8:30 PM


Booked 2 times today

Additional information

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 17 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.9
4.9 based on all time ratings
  • 4.7Food
  • 4.9Service
  • 4.9Ambience
  • 4.6Value

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  1. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on December 25, 2019

    overall5food5service5ambience5

    Candy and Evan took great care of us. Great food and wine selection.

  2. FT

    FelTan

    1 review

    4.0

    1 review

    Dined on December 25, 2018

    overall4food4service3ambience4

    My family came here for a Christmas dinner and the food was elevated and didn't disappoint. Must try: barbecued iberico pork in honey sauce, braised seasonal vegetables with crabmeat and egg white. However, at the end of the meal I wanted to treat my family so halfway through our meal I discreetly went to the front of the house to ask to pay privately. Instead of handing the bill to me, a waitress who wasn't even serving our table went over and gave the bill to my father. Imagine his surprise to receive the bill when he wasn't even done eating. It was quite a mood killer and really ruined the surprise and vibe of the night.

  3. H

    Heddy

    Toronto

    5 reviews

    vip
    4.0

    5 reviews

    Dined on October 15, 2018

    overall4food3service5ambience5

    Service is excellent but food is ok. Decor and scenic view is very nice.

  4. YC

    YoungsooC

    1 review

    5.0

    1 review

    Dined on September 11, 2018

    overall5food5service5ambience5

    Booked for lunch. Before the time, they shared seats for waiting. I chose Signature lunch. Service was good, food was tasty, and good view on the 51st floor.

  5. A

    Alexander

    New Orleans

    226 reviews

    vip
    5.0

    226 reviews

    Dined on March 4, 2018

    overall5food5service4ambience5

    Simply great. This is my second time in this restaurant. When I come to Macau, I will definitely go to eat there again.

  6. A

    Alexander

    New Orleans

    226 reviews

    vip
    5.0

    226 reviews

    Dined on November 26, 2017

    overall5food5service5ambience5

    Unbelievably good restaurant: perfect food, better than perfect service, unbelievable view from the 51st floor.

  7. OT

    OpenTable Diner

    Macau

    1 review

    5.0

    1 review

    Dined on November 11, 2017

    overall5food5service5ambience5

    What a fantabulous restraunt is. We were at the by window table that has great view. We ordered two seperate dinner course. One is michelin star menu and the other one is chef's gourmet dinner course. I prefer michelin one but both course were great overall. I booked again one week later and i can't wait. i will have the dishes that i havent had.

  8. OT

    OpenTable Diner

    Macau

    1 review

    5.0

    1 review

    Dined on August 17, 2017

    overall5food5service5ambience5

    Amazing food and services. Will definitely visit again.

  9. F

    Foodieinmacau

    New York Area

    1 review

    5.0

    1 review

    Dined on July 4, 2017

    overall5food4service5ambience5

    Service was one of the most attentive I have ever experienced. The reservation once made, was acknowledged by open table and the restaurant via email followed by a phone call. Pleasant surprise to see how 'on the ball' the restaurant is. Food is good though prices are towards the high side. We had such a great experience we went back the next day and were greeted with the same warm service!

  10. e

    eratami

    Tokyo

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2017

    overall5food5service5ambience5

    Very good service !!!

  11. HF

    HelenaF

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on June 18, 2017

    overall5food5service5ambience5

    Attention to detail service and fabulous dim sum

  12. GL

    GLS14

    Miami

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 27, 2017

    overall5food5service5ambience5

    Amazing service, food and view. We had a late, big lunch so the 3 of us opted to share several dishes. None disappointed. Wine was fabulous too. Staff was very attentive, friendly and accommodating. Highly recommend this restaurant.

  13. OT

    OpenTable Diner

    Hong Kong

    7 reviews

    5.0

    7 reviews

    Dined on March 20, 2017

    overall5food5service5ambience5

    Bloody amazing food, wonderfully nice staff.

  14. J

    Jade38

    Toronto

    52 reviews

    5.0

    52 reviews

    Dined on January 17, 2017

    overall5food4service5ambience5

    We visited Lai Heen on Jan 17, 2017. It was a great experience. Service was attentive and thoughtful. We ordered Crab Cake to start, followed by Hot & Sour Soup, Braised Seafood Broth with Bean Curd, Wok-fried Prawns with Salted Egg Yolk, Seasonal Vegetables with Conpoy and Pan-fried Scallops, Sauté Wagyu Beef, Deep-fried Bean Curd with Mushroom and Garlic in Piper Style, and Fried Rice with Crabmeat, Tobiko and Crispy Garlic. We loved most of the dishes, except the Deep-fried Bean Curd (which was not what we expected) and Fried Rice (which we found quite bland). I didn't care much for the Braised Seafood Broth but the Hot & Sour Soup was great. My most favourites were the Prawn and Wagyu Beef. The Chef treated us each with a sampler desserts which were quite nice. After dinner, we were given a tour of the restaurant, where we visited different rooms put aside for private dinner party. All these rooms are nicely decorated with excellent view. We wish we lived in the area to be able to try out these rooms as our weekly family gathering can use these rooms on special occasion. All servers are nice, and Laeticia (I hope I spell her name right), the Service Supervisor I think, made our visit extra special and memorable. We definitely will visit again whenever we are in Macau.

  15. R

    Rambleryoyo

    Macau

    14 reviews

    5.0

    14 reviews

    Dined on October 31, 2016

    overall5food5service5ambience4

    Tasty Chinese food with inspiration of Modern touch! They might have Michelin stars soon!

  16. f

    fooodeeee

    Philadelphia

    56 reviews

    vip
    5.0

    56 reviews

    Dined on September 12, 2016

    overall5food4service5ambience5

    The restaurant is beautifully appointed, I felt like a queen dining there. Martin our server was amazing and the food was exceptional.

  17. OT

    OpenTable Diner

    Exclusive

    4 reviews

    5.0

    4 reviews

    Dined on July 4, 2016

    overall5food5service5ambience5

    Upscale Chinese restaurant. Good dim sum, great char siu, and their wine list is comprehensive

FAQs

Lai Heen - The Ritz-Carlton Macau is rated 4.9 stars by 17 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

May 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
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8:30 PM


Booked 2 times today
Google Map for Lai Heen - The Ritz-Carlton Macau

51/F Ritz Carlton, Estrada da Baía da Nossa Senhora da Esperança Macau, Macau 0000

Additional information

  • Neighborhood

    Macau

  • Hours of operation

    Monday to Friday: Lunch: 12pm -2:30pm Dinner: 6pm -10:30pm Saturday, Sunday & Public Holiday: Lunch: 11:30am - 3pm Dinner: 6pm -10:30pm

  • Cuisines

    Chinese (Canton)

  • Dining style

    Elegant Dining

  • Dress code

    Formal Attire

  • Parking details

    Hotel Parking

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