Gyu-Kaku - Santa Monica
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Please bring a mask and use it all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
To make a reservation please visit www.gyu-kaku.com/reservations or give us a call.
Service was mediocre. We were greeted harshly and told to wait outside for our table.
No Happy Hour prices at this location.
I enjoyed dinner here it was so good and quiet.. this santa monica location is much nicer than the one in Pasadena ... i like how the seats are more far apart.. def be back
Friendly host and attentive servers. Service was expedited and the food was great.
Well the night was overall amazing. Ricky was the best. He was able to make our special occasion even more special. The only downside was that the bar wasn’t open so I had to have a lemonade instead of a cocktail but overall, Ricky made us fee welcome and I can’t wait to return!
Poor inexperienced wait staff
The food is SO GOOD. It makes up for the semi-strange service and ambience. Get one of the combo deals (ours was about $100 and fed 3 people with leftovers) and everything was absolutely delicious. I'll definitely come back again!
Hard to find something positive to say here unfortunately. Had a 6 pm booking and restaurant was nearly empty. Took 10 minutes to get seated for no good reason. After ordering the food it turns out that the filet is not available in the selection (in a meat restaurant) and that they cannot do substation so had to look at the menu and go thru ordering again. Food arrived … very average. They didn’t bring the dipping sauces. These finally showed up at the last 5 minutes of the meal along with the rice which they also forgot. When the check came, they had double counted all of our orders and had to literally redo the check from scratch. Took the wrong turn to get to the bathroom and was loudly accosted by one of the staff. The only positive thing is that one of the busboys was nice-ish !
False advertising. Does not do happy hour.
Food was super good, staff was helpful, and I had a good time overall. Will be returning.
So good! Always one of my favorite places to go when I want to eat a lot of shareable dishes.
fun place to go on a date , good staff, great food
The place is very well located, just off the promenade in SM. The bbq is good and the food is really nice. The ambiance is what is missing in the place… white lighting, no real atmosphere. But with friends or family to warm it up, the place turns into a great experience with good quality food
Terrible service. They need more servers or quicker servers. We had to ask for more water and had to ask for a drink menu.
Gyu-Kaku is always great. Service is the best, and the food is always tasty and fresh! One of my favorite spots regardless of location
Delicious and super fun! I really recommend this for a couple or a group of friends!
Great location, food and service.
They are understaffed, so make a reservation.
Bad quality and bad service
Whenever we travel we look for a Gyu-kaku and make it a family tradition (Tokyo, Orlando, Chicago). This one did not have enough help. And for whatever reason, even though they had happy hour prices on the menu they said they were not ready to offer any happy hour at this location. They didn’t have the sangria that I wanted or any light beer in stock. Great location but not the Gyu Kaku experience we are accustomed to this time!
Usually we love Gyu Kaku. Was disappointed with the service and the food in Santa Monica. Typically we go to W. LA.
We will still try again.
Food was good. Service was slow, but very nice. Would try again
The food was great and came out at a good pace, they changed our grill and the waiter Colin gave great recommendations and cook times (the kalbi prime short rib was amazing). After we ordered it took a while for people to come check on us, bring more food, bus the table, etc.
Amazing, thank you staff !
Great food it’s just they always are out of parts of our order but I still pay full price. If things are going to be missing that are included in the meal combinations they should substitute or modify the price. Other than that this place is great I have been to both Santa Monica and Los Angeles off pico
Great food and service fantastic!
The food was fantastic and easy to grill. The server was very attentive and kind. The ambiance was calm with subtle background music and the drinks were excellent. Overall it was a great experience and I definitely recommend!
DO NOT book a reservation here past 9pm. We had a reservation at 9:15 but they said it is a mistake that open table allows reservations that late because they close at 9:30/10. They acted like they were doing us a favor by allowing us to eat and every time we asked for something like chopsticks or sauce they said they would “go see if they could find it” because everything was being put away. It was not a pleasant experience.
Meh. The menu was cut down significantly and the food tasted bland. I have been enjoying Gyu Kaku for years and this visit really turned me off of the brand. They now have outdoor seating available but the grills are electric with no flame and it takes twice as long to cook anything and doesn't grill the food the same way. Thumbs down
Decent food, slow service
Service was great!
it was for mother’s day, liked how they had combos for the occasion and had a lot to offer
super COVID safe, far from other tables and seems like theyre primarily reservation only which is nice!!
Server Juan was fantastic and attentive. Outside dining was great and the food was very good. Only feedback is that I wished they allowed the happy hour menu. Their $60 happy hour menu really has everything you need and for a great value. Maybe that’s something you can bring back. Overall though great experience and look forward to the next trip.
Great service, delicious food. Will be coming back !
Always love their food. Always high quality and tastes amazing. First time at the Santa Monica location. Only thing that bothered me was that they got rid of happy hour altogether even though it’s like a staple for this chain and they have it plastered all over their menu. Not a huge deal but still a disappointment.
The food was great and we had a good time but our server was the worst I have ever had. He was rude, rushed us and at one point even told us we were wrong in what we ordered. Ridiculous. We will return since the other employees we encountered were great. Would hate to rule the place out based on one person’s incompetence
Heading back sooooon
A fun place to grill your own food and enjoy some Japanese BBQ
Service was great. First time there and would visit again. Food was great
Our waiter was a jerk. We got seated very late and the ordering was bizarre. Just an odd, unfriendly and difficult guy. Then he comes around, after never telling us before, to mumble to us that our 75 mins were up and points to a couple that "was waiting for our table." he hadnt even given us the check yet. It was just really really weird and uncomfortable. The other staff was nice, but honestly, I probably wont go to this location again, the vibe was very weird with this waiter.
Food was excellent as always at any of these restaurants.
You can order delivery directly from Gyu-Kaku - Santa Monica using the Order Online button. Gyu-Kaku - Santa Monica also offers delivery in partnership with Uber Eats. Gyu-Kaku - Santa Monica also offers takeout which you can order by calling the restaurant at (424) 744-8220.
Gyu-Kaku - Santa Monica is rated 4.6 stars by 60 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.