Fogo de Chão - Reston

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1. GE

   GoodEats

   Washington DC

   40 reviews

   vip
   3.0

   40 reviews

   Dined 3 days ago

   overall3food3service2ambience5

   This was a disappointing visit for food and service. First, we waited 20+ minutes after our reservation time to be seated. Once we flipped our discs to green, the FDC gauchos kept coming around with pork and chicken skewers even though we asked for other items. The entire night, we never saw the beef tenderloin, ancho ribeye, or fraldinha (flank steak/bottom sirloin), and had to ask a few times before the beef ribs finally arrived at the very end when we we were basically full. The beef items we received were often overcooked even though we asked for medium rare. Even the beef ribs were tough and dry, not the meltingly tender version we expected. We began stacking plates with dry meat, waiting for them to be taken away, but finally had to ask for someone to do that. Sadly, the only very good items we had were garlic steak (still overcooked), lamb picanha, and the cheese puffs. The specialty beef picanha was somewhat tough, and just okay. We also had many instances where a long 15 minutes passed before a gaucho came by, again toting dried out pork or chicken. Compared to other churascarria restaurants (Texas de Brazil and Chima), the food offerings were limited, not well executed, and they clearly tried to fill you up on lesser priced cuts of meat. On the positive side, the decor of the new restaurant is very nice, but I feel there are better food/service options in the area at similar price points. I will try another visit at some point, but will likely give up on Fogo if the experience is similar to this visit.

   Fogo de Chão - RestonResponded 1 day agoThank you for making us aware of your experience. We value your honest feedback and would be grateful for a chance to earn your complete satisfaction in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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2. R

   Raven

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We were served by Penelope in the upstairs lounge. She was excellent. She kept our water glasses full, asked multiple times is there were any cuts of meet or other hot sides we desired, and brought fresh bread. She was social, kind, professional, and helpful. Kelvin, the manager, deserves an honorable mention for noticing I was looking for something specific at the buffet bar. He was very accommodating.

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3. ML

   MichelleLyn29

   Washington DC

   32 reviews

   vip
   3.0

   32 reviews

   Dined 6 days ago

   overall3food2service1ambience4

   This was my second time at Fogo de Chao. The salad bar was nice and the meat was cooked well. My issue was the service. TOO much service. I was looking at a wine menu and had at least 4 different servers come over to ask me if I wanted suggestions or if I was ready to order. I kept saying no and finally just put the menu down and stuck with my water. The prior time was the same situation. We couldn’t have a five minute conversation. I joked that I wish they had the red/green disc you could flip to let the servers know when you don’t need anything. At one point a guy came around with a tray of drinks (not much liquid so they looked like samples) and asked if we would like to try them. We took one (which tasted like rubbing alcohol). When the bill came it was on there for $14. For the amount of meat we got I don’t think it was worth the price.

   Fogo de Chão - RestonResponded 4 days agoMichelle, providing attentive service is what our team strives for and we are sorry to hear that your experience was less than satisfactory. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Karsten was great, very attentive and friendly. Made sure we had every meat we preferred. Great experience and will definitely be back

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5. OT

   OpenTable Diner

   Tampa

   1 review

   5.0

   1 review

   Dined on March 19, 2023

   overall5food5service4ambience5

   4/5 stars as the service from John, Steve, and Gauchos was excellent. The waitress we had was good, not great. Once we were sat it was as if she forgot about us. I got up to ask her to get refills on our water. Forgot our wine.

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6. HP

   HectorP

   1 review

   5.0

   1 review

   Dined on March 19, 2023

   overall5food5service5ambience5

   Superb service! David, Nathalie and Juan made sure to make my first visit to this restaurant an outstanding experience. Kelvin sure knows how to take care of his guests making sure everything down to the minute detail was more than perfect.

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7. OT

   OpenTable Diner

   New York Area

   14 reviews

   vip
   5.0

   14 reviews

   Dined on March 18, 2023

   overall5food5service4ambience5

   Everything is great, the only thing I would say need’s important is that drinks need to come faster, drinks are always delayed, and come after we have had most of the food

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8. d

   dnherndon

   Washington DC

   1 review

   3.0

   1 review

   Dined on March 18, 2023

   overall3food3service3ambience3

   Overall a good experience. The place is definitely noisy so be prepared to raise your voice... The food was well prepared and tasty. The salad bar is a bit skimpy compared to others. Although the menu includes extensive items not all were being served - beef ribs for example only came out as we were leaving. The service was friendly and attentive though it trailed off at the end as we spent nearly 25 minutes from "would you like to see a desert menu" to seeing one, and then actually getting the desert was another 15 minutes. But as I said at the start, overall a good experience.

   Fogo de Chão - RestonResponded 7 days agoWhile we're glad you enjoyed the flavor of the food, we are sorry that the Market Table was not to your liking. Your complete satisfaction is what we strive for and we would like a chance to invite you back for a better experience in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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9. OT

   OpenTable Diner

   Columbus

   1 review

   5.0

   1 review

   Dined on March 18, 2023

   overall5food4service4ambience5

   The food was amazing. Be sure to ask for some of the chimichurri sauce. The feijoada at the salad bar was amazing. They cook the meats so there is a cut for everyone. The staff was very friendly and prompt. Things were very well organized. One thing to note: In addition to drinks you order off the menu, they will have someone coming around with mini cocktails on a tray offering them out. Those are very much not free and cost more than some of their full size cocktails.

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10. j

    johnm

    Washington DC

    8 reviews

    vip
    3.0

    8 reviews

    Dined on March 18, 2023

    overall3food3service3ambience2

    Very greasy meat. Small place with crammed tables hardly any room to walk.

    Fogo de Chão - RestonResponded on March 20, 2023John, it's disappointing to hear that you didn't have a positive experience. We endeavor to offer efficient service and high-quality dishes, so an opportunity to speak with you in greater detail about each aspect would be truly appreciated. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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11. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5

    We’ve been to other Fogo De Chão restaurants but this was our first time here. Everything to the service and food was great. Jan Carlos Sandoval was one of the many servers who helped us. Everyone was very tentative and made sure that if there was a particular meat we were looking for to bring it over asap. My only critical feedback would be at the food bar. When making my salad, the dressings weren’t labeled so I had to figure out by guessing which one I wanted. Otherwise, a good experience. We’ll be back!

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12. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service4ambience5

    Service was a bit slow but servers were very nice and the food was great! Nice new restaurant and they let our party stay a while - from like 5:45-8:30 - even on a busy Saturday night. Overall great experience!

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13. MR

    MariaR

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5

    We were delighted at Fogo in Reston town center. The Rodizio was delicious, all salads and sides are amazing. Very importantly, we had superb service from Karsten, Jan Carlos and Gaby as well as David. My family and I had a great dinner and will be back for sure!

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14. BW

    BernardW

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food4service5ambience5

    Good food in back room. Servers come at you rapidly.

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15. OT

    OpenTable Diner

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5

    At The Bar Ismael and Super Mario Outstanding service and at the dining floor DAVID he makes the difference. Excellent as always!

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16. O

    Oakhiller

    Washington DC

    11 reviews

    vip
    5.0

    11 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5

    A great lunchtime experience - the market table is very good value. The service was excellent with shout outs to Elizabeth, Steve and Jackie. I am looking forward to dining here regularly.

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17. OT

    OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on March 15, 2023

    overall5food5service5ambience5

    Nathalie was great!

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18. AJ

    ArzoJ

    Washington DC

    3 reviews

    3.0

    3 reviews

    Dined on March 13, 2023

    overall3food5service1ambience4

    Food taste was good. service was really slow. It took us 30 minutes to get our first round of meat and then another 20 for the next round.

    Fogo de Chão - RestonResponded on March 15, 2023Although you enjoyed your meal, we're sorry you didn't receive the attentive service our team is dedicated to providing. Please give us an opportunity to discuss this with you in greater detail, as your support is important to us. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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19. BS

    BillS

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on March 12, 2023

    overall3food2service1ambience4

    Waiter took.forever to take our order. When the bill came, I was glad I checked as it was about $150 over what it should have been. Was wondering if this was an honest mistake or intentional as so many people don't check the bill.

    Fogo de Chão - RestonResponded on March 17, 2023Bill, we always hope that we are providing the very best, so we're sorry to learn of your 3-star experience. We hope that your next visit will be worthy of five stars, and if there's anything we can do to achieve this, please let us know. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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20. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on March 12, 2023

    overall2food3service3ambience2

    This is a new location so they have quirks to work out. When we arrived at our table, there was paper from used straws below the chairs, very visible upon approach. Once my chair was pulled out, I saw a rind from an eaten pineapple slice. The food was okay. At one point I requested medium rare and the Gaucho gave me a piece so rare it was still breathing (hyperbole intended). I’ll chalk this up to the newness of this location. I think with some training and time, this location could be up to par with the Tyson’s location.

    Fogo de Chão - RestonResponded 7 days agoThank you for taking a moment to share your thoughts. Our guests should always receive top-notch dining experiences so please know that we will be reviewing your feedback with our staff. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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21. CB

    CarlottaB

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service4ambience5

    We went for my boyfriend's birthday and had a wonderful brunch.

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22. KM

    KevinM

    Washington DC

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience4

    Great food and a very warm welcome by Carsten! Noise level does make it a bit difficult to have a conversation.

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23. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Our server Eryn was excellent and all her recommendations (drinks & dessert) were delicious! The bartender Paco had great energy behind the bar and made every drink with a smile … and the drinks were top notch! We cannot wait to go back! Thank you Eryn and Paco for a great experience!

    Fogo de Chão - RestonResponded on March 13, 2023We're thrilled to hear that you had a great experience at Fogo! Thank you for taking a moment to highlight our staff and please know that we look forward to serving you again!

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24. W

    Wendy1

    Washington DC

    19 reviews

    vip
    5.0

    19 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5

    Excellent! This is anew Fogo de Chao in our neighborhood and our second visit since they opened. We were greeted like welcomed friends! A fantastic experience. Great service. Beautiful ambience and a great place to dine!

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25. OT

    OpenTable Diner

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on March 8, 2023

    overall4food3service4ambience4

    Was ok. Was expecting a little more especially at the price. A few cuts were very tough and not good. Seemed to see the same 5-6 items over and over and not all the cuts they stated. Had to ask and that took some time. Worst issue I had was trying to get my ice tea refilled and the check.

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26. CB

    ColbyB

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on March 7, 2023

    overall5food5service5ambience5

    It was our first time and it was great! Karsten, Jorge, and Sam provided great service and we certainly did not leave hungry. We will all be back soon!

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27. OT

    OpenTable Diner

    Washington DC

    11 reviews

    5.0

    11 reviews

    Dined on March 5, 2023

    overall5food5service5ambience5

    Fogo de Chao NEVER FAILS! Elizabeth the client ambassador Is Always there to greet us with warmth and knows what we want! The service NEVER FAILS! And you have to check out the omelet and waffle bar that is part of the brunch!! We will see you soon!!

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28. OT

    OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on March 5, 2023

    overall5food5service5ambience5

    Birthday. Great food and excellent service. Will return often However. I do wish this review app didn’t force me to type out these comments! I’ll not likely do a review in the future if this is the process.

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29. f

    foodiemom

    Washington DC

    77 reviews

    vip
    2.0

    77 reviews

    Dined on March 4, 2023

    overall2food2service3ambience4

    The meat was not as good quality as we have had at Chima, and while they said they had 16 types, there only seemed to be about 5 or 6 going around. Salad bar was not as good as Chima either, and sides were cold and not tasty. Very expensive for what we got.

    Fogo de Chão - RestonResponded on March 7, 2023We are disappointed you didn't find great value in the delicious and quality cuts we serve. We'd love to know how you feel we could improve moving forward. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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30. OT

    OpenTable Diner

    Raleigh

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 3, 2023

    overall5food5service5ambience4

    28th Dating anniversary highlighted with excellent wine pairing, with excellent food incl special meat cuts not from the usual gauchos. fogo staff esp JC and team were very good. The guest sommelier was just not too engaging.

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31. TG

    ThomasG

    Charlotte

    10 reviews

    4.0

    10 reviews

    Dined on March 3, 2023

    overall4food4service4ambience4

    We attended FDC/Reston’s inaugural wine dinner. The featured wines were from Argentina (Mendoza) and are available off the wine list. Reds were featured as the pairing food menu was, understandably, meat-centered. Service was attentive and prompt with “re-visits” upon request. Abby, the distributor wine rep, guided us through the dinner and she was both knowledgeable and personable. Senior management from FDC/Reston welcomed us to the dinner. All in all, I was impressed with the event and look forward to more wine dinners at FDC/Reston.

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32. HK

    HeidiK

    Washington DC

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 1, 2023

    overall5food5service5ambience5

    The $15 lunch salad bar is so good with plenty of options and includes sides. The service was best I have received at a restaurant in a long time.

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33. u

    uncle500

    Washington DC

    17 reviews

    vip
    4.0

    17 reviews

    Dined on February 27, 2023

    overall4food4service3ambience4

    It was our 2nd time dining at this newly opened Reston location. The wait staff is very friendly. However, they oftentimes forget to bring what you asked and need to be reminded. The food is good. I didn't like the filet (for which I asked 3 times), it smelled and tasted like liver. Everything was very tasty: Picanha, Garlic sirloin, Lamb, etc. The salad bar in Tysons location has more choices but the one in Reston location is still good.

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34. GA

    GinaA

    Washington DC

    12 reviews

    vip
    2.0

    12 reviews

    Dined on February 26, 2023

    overall2food2service1ambience4

    Very disappointed. Servers kept skipping our table. We had to tell them almost a hundred times to bring us some meat. They got two stars from me just because the Caipirinhas and the pao de queijo were very good. Otherwise I would have given 1 star! I have been to Fogo de Chão in Tysons before, and it was very good. This one is a total failure.

    Fogo de Chão - RestonResponded on February 28, 2023Gina, we're sorry your recent experience wasn't in line with our high standards, as our team should always be circulating to ensure you have fresh cuts an refills. We want to make sure this is addressed to ensure your next visit runs smoothly. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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35. K

    Kimmie

    Washington DC

    25 reviews

    vip
    5.0

    25 reviews

    Dined on February 26, 2023

    overall5food5service5ambience5

    Took my friends to celebrate my birthday Saturday evening. Everything was perfect!!

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36. c

    courtneyp

    Minneapolis

    6 reviews

    5.0

    6 reviews

    Dined on February 25, 2023

    overall5food5service5ambience4

    The food and service were great. We were at a round table and though some of the people on the outside part of the table had turned their card over to be done eating, people on the inside of the table were still on “green”. It seemed like the meat handlers missed those on the inside the table frequently. Also, it seems like there’s a set time when they stop coming around with the meats. We had people who did not eat as fast as others at the table, but since it seemed we had a lot already, they stopped coming around. Other than that, everything was great!

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37. OT

    OpenTable Diner

    New York Area

    11 reviews

    vip
    2.0

    11 reviews

    Dined on February 21, 2023

    overall2food2service2ambience3

    We went for lunch. It was rough. Our server was amazing. But there was no meats coming around. We had to wait 10 mins between each time they would bring us more meats. They kept bringing the same meats to us. They would bring meats to tables around us a lot and kept skipping us. We go to Fogo often but I don’t think it’s good for lunch and this one needs a lot of work.

    Fogo de Chão - RestonResponded on February 27, 2023We love hearing from our guests and would be appreciative of the chance to learn how we can earn your complete five stars on your next visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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38. AS

    ASKme

    Washington DC

    1 review

    3.0

    1 review

    Dined on February 20, 2023

    overall3food2service2ambience3

    For a new restaurant in the area, a lot of teething problems. Slow to get drinks, salad bar was not kept up and stocked, limited selection of meats being served until you ask for it. Expected better, have been a frequent visitor of the Tysons restaurant which is better than Reston.

    Fogo de Chão - RestonResponded on March 3, 2023Thank you for visiting and sharing your review. We would like to connect with you to understand where we fell short on your visit and work to make your next one exceptional. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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39. OT

    OpenTable Diner

    Washington DC

    12 reviews

    5.0

    12 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Food was great as usual but the best part was the service!! The servers are very attentive!!! I'm not sure what you call the ones who comes out with the skewers but Anthony is our favorite he always remembers my favorite and makes sure to bring it to my table! He was even working in the kitchen during our visit this time but he still took the time to come and say hi and if course he made sure to bring my favorite and rotation of other meat as well!!! We feel so appreciated every time we go there! Of course Elizabeth the customer relations liaison was there and welcomed us back with warmth and connected and checked on us frequently. Actually she is CONSTANTLY touching tables and interacting with guests! She never slows down! Elizabeth is a rockstar! Ask her for the home made hot sauce! She introduced us to it once and we LOVED it!! And now it's a must at every visit and she just brings them to us because she knows we're going to ask for them! Lol can't wait to go back!

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40. S

    Suegirl

    Washington DC

    4 reviews

    4.0

    4 reviews

    Dined on February 19, 2023

    overall4food3service5ambience5

    I really like the staff as they did try their best. However they still need to plan better regarding table seatings. AND when the meat is served, they never made it past the few first tables in their path (PTSD from Chinese Dim Sum experience). We had 8 people at our table and by the time the meat comes around there were only enough left for 2!!! We had to consistently asked for more meat to be served as that was the whole concept. I’m also a little disappointed that the staff did not dressed their part for the usual Fogo experience. We were seated in “baby chairs” because they didn’t have enough chairs to seat us all. And the sides, they brought one plaintain for a table of 8 😳🤣🤣🤣 Also, I guess the restaurant was overbooked because I saw 3 ladies sitting at a table under the stairs (open stairwell that will drop dust and dirt as people walk up and down the steps) across from the restrooms-possibly the worst table ever in a restaurant.

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