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Eter Rooftop Lounge- Ciqala Luxury Suites, San Juan, PR

Eter Rooftop Lounge- Ciqala Luxury Suites

4.1
4.1
1604 Reviews
$31 to $50
Puerto Rican
An elevated experience for cocktails, great food, sunsets and the most amazing 360 views of San Juan.

Make a reservation

2 people

7:00 PM


Booked 74 times today

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Puerto Rican, Caribbean, Seafood
  • Hours of operation
    Mon–Thu 4:00 pm–11:00 pm Fri, Sat 11:00 am–12:00 am Sun 11:00 am–11:00 pm
  • Phone number
    (787) 998-1159
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    San Juan
  • Cross street
    Calle Union
  • Parking details
    free parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Vegan, View, Weekend Brunch, Wine

What 1,604 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4Food
  • 4.2Service
  • 4.5Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Puerto Rico

    Great for scenic views

  • Puerto Rico

    Most Booked

1,604 Reviews
  1. KimR

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was fabulous. Drinks were great. Wonderful ambience. Will go again next time we’re back in San Juan.

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  2. OpenTable Diner

    New York City

    3 reviews

    2.0

    3 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Over all the view was beautiful and the margaritas were good. However, I personally had a terrible experience with my food. (not saying other people will. It could have just been an off night for them) My tostones were rock solid and burnt. Like they made it earlier in the day and then attempted to re-heat them by frying them again. The customer service was not the best. When I expressed my concerns both the waiter and the manager said, why did you not say something earlier. The first time our waiter checked in on us was when the food arrived and we didn’t even have a bite yet. It was night time so we couldn’t see our food that well. We did not see our waiter until it was time for the bill. He was no where to be found, and I did want to let him know my concerns. They also could see that the tostones were rock solid and agreed, however was just giving me a hard time. I did not even care about them taking it off the bill it was just the way in which they handle the situation and attempted to place blame on me.
    Eter Rooftop Lounge- Ciqala Luxury SuitesResponded 2 days ago
    We're truly sorry for the disappointment during your visit. Our tostones not meeting our standards and the service falling short is unacceptable. Your feedback is invaluable, and we're committed to improvement. Please allow us another chance to make it right. Contact us directly, and we'll ensure a much better experience next time. Sincerely, Miguel Agosto Operations Manager

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  3. OpenTable Diner

    Jacksonville

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5
    Reservation was at 8:30pm. We got sat at 8:25 p.m. we didn’t get our food until 10:37pm

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  4. RobtVision

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Susette was our server who recommended some excellent meals - we started with ceviche stuffed avocado which was excellent. My wife had the sea bass with Mediterranean rice and I had the Red Fish - both ample portions were well prepared. All in all the service was great, the view of San Juan was superb and the food was fantastic.
    Eter Rooftop Lounge- Ciqala Luxury SuitesResponded 2 days ago
    We're thrilled you enjoyed your dining experience! Susette's service and recommendations were top-notch. Our ceviche stuffed avocado starter and main courses, like the sea bass with Mediterranean rice and Red Fish, aim to impress. We're glad you found the portions ample and well-prepared. The view of San Juan adds to the ambiance. Your feedback means a lot, and we can't wait to welcome you back! Warm regards, Miguel Agosto Operations Manager

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  5. OpenTable Diner

    Fort Lauderdale

    2 reviews

    1.0

    2 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 3
    The food was overpriced and it tasted TERRIBLE! My waiter was nothing short of amazing.

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  6. OpenTable Diner

    Detroit

    7 reviews

    3.0

    7 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    It was okay. Service was minimal and all of the food was good, but not worth the $50 price tag. I’d recommend going at night, I think the vibes might be a little better then.
    Eter Rooftop Lounge- Ciqala Luxury SuitesResponded 2 days ago
    We appreciate your feedback and apologize if the service was lacking during your visit. While we're glad you found the food good, we're sorry it didn't meet your expectations for the price. Your suggestion to visit at night for better vibes is noted. We value your input and hope to exceed your expectations next time. Warm regards, Miguel Agosto Operations Manager

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  7. FranciscoC

    Orlando

    1 review

    5.0

    1 review

    Dined on April 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great view of the city, food was amazing while staff was very attentive & friendly definitely returning
    Eter Rooftop Lounge- Ciqala Luxury SuitesResponded 2 days ago
    We're delighted to hear that you enjoyed the stunning view of the city and that you found the food amazing during your visit. Our staff strives to provide attentive and friendly service, so it's wonderful to hear that they made your experience memorable. We look forward to welcoming you back on your next visit. Thank you for your kind words! Warm regards, Miguel Agosto Operations Manager

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  8. Mac54

    Caribbean

    1 review

    3.0

    1 review

    Dined on April 5, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    The view is incredible Prices are high and food is mid and they charged for water Recommend for the view but low value for food

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  9. DanielleG

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on April 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had our 2 children with us for an 8pm and everything was lovely. We rated out overall experience a 9

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  10. SonyaB

    Washington DC

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great location. Good food. Would recommend and would come back. Bring a jacket or sweater…a little chilly once the sun goes down.

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  11. jackee

    Cincinnati

    4 reviews

    4.0

    4 reviews

    Dined on March 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Miranda was great it started to rain so she moved us inside without missing a beat great service.

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  12. OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Muy bien Alex el mesero fue muy amable y la comida súper rica

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  13. OpenTable Diner

    Washington DC

    12 reviews

    vip
    5.0

    12 reviews

    Dined on March 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love this place. We have been here twice and the food, the view and the service have been outstanding. One of my favorite spots in the area!

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  14. OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on March 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    una degustación de platos súper brutal lo recomiendo al 100%

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  15. OpenTable Diner

    Orlando

    3 reviews

    4.0

    3 reviews

    Dined on March 25, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    We made reservations we had to wait 20 minutes before sitting. We sat another 30 minutes without being greeted. Miranda was our server and she was amazing the food was delicious was well.

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  16. OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome experience. Great view, great service and the drinks were “muah” 😘

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  17. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on March 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is my second time at Eter. It is literally the best place in the San Juan area. It is amazing- the food, the vibe, the view. Authentic Puerto Rican food. It is seriously amazing.

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  18. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing views and great service Food was great Thanks for a nice night

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  19. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 19, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Loved the experience and the food. Get the cheesecake!

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  20. OpenTable Diner

    Fort Lauderdale

    1 review

    2.0

    1 review

    Dined on March 17, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 4
    The food was horrible, we waited more than a hour for food. Our server was great very nice but other wise horrible experience
    Eter Rooftop Lounge- Ciqala Luxury SuitesResponded on March 19, 2024
    Dear valued guest, We're truly sorry for your recent experience with us. Unforeseen staff shortages due to severe weather impacted our service. This isn’t the standard we aim for. We'd love to make it right and invite you back for a meal on us. Please contact us. Your understanding is greatly appreciated, and we’re committed to improvement.

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  21. OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on March 17, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    We had a reservation for 8:30pm and did not get our food until 11pm. We were celebrating an engagement and were on a schedule, people were falling asleep at the table, appetizers were good but main courses sucked. Our bill was over $1k. NOT worth it.
    Eter Rooftop Lounge- Ciqala Luxury SuitesResponded on March 19, 2024
    We're truly sorry for your recent experience with us. Unforeseen staff shortages due to severe weather impacted our service. This isn’t the standard we aim for. We'd love to make it right and invite you back for a meal on us. Please contact us. Your understanding is greatly appreciated, and we’re committed to improvement.

    Is this helpful?

  22. WaltB

    Detroit

    45 reviews

    4.0

    45 reviews

    Dined on March 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was a bit slow. We were told they were short on kitchen help. Miranda was a great server very nice and polite.

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  23. OpenTable Diner

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on March 13, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    The food choices are limited and it’s hard at time to enjoy because it’s so windy you have to hold on to your stuff so it does blow away. The view is pretty and wait staff were very friendly.

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  24. OpenTable Diner

    New York City

    1 review

    2.0

    1 review

    Dined on March 12, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5
    I found this place through Tik tok and it was def a waste of my time. Our reservation was for 8:30 and no one served us until 9:20(which happened because I asked for our server) Jaime who was our assign server gave us a hard time because she claimed I had an attitude with her. Before even started the order I told her that I'm a bit dissapointed but it has nothing to do with her, so please don't take it personal. Jaime came back and told me the kitchen doesn't have any more shrimp or any tacos(which was everything I ordered ).. Jaime literally said " she's not dealing with my attitude and left my table " I requested for the manager whose name was Frances. She def help a bit with the situation and I told her what happened. She gave me a new server which was Angel. Angel def check in on me a lot and was able to make us feel comfortable again. My other disappointed was that even though everything went downhill, I asked for a simple complimentary birthday shot and I was basically told "NO" Food= food was expensive for no reason and I've had better authentic food for a better price. Atmosphere= beautiful location,bring a jacket. Gets cold a bit. Servers= Jaime(female ) she was def RUDE. Don't come there with issues she will make your stay worse

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  25. Cole

    Raleigh

    1 review

    2.0

    1 review

    Dined on March 11, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 5
    DRINKS WERE GREAT. VIEW IS UNREAL. staff was fine too. but food is overpriced and my steak was raw.

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  26. OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the view, the place was chill and relaxing. Probably came back

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  27. ToddC

    Denver

    11 reviews

    4.0

    11 reviews

    Dined on March 9, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was very good. The only negative was the wait time, even with a reservation. Food, service, and atmosphere were all outstanding.

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  28. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great restaurant w a beat view! Wait staff is excellent. Very friendly.

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  29. MercedesM

    Caribbean

    1 review

    1.0

    1 review

    Dined on March 8, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Solo 2 hrs para conee y literalmente te sacan d la mesa. Caro para la calidad de comida.

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  30. OpenTable Diner

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on March 6, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    We were really looking forward to eating here. Heard lots of good things but the service wasn’t the greatest. We waited over an hour for our food after asking for it twice. Food was mediocre. And the price for the 2 of us with 2 drinks was $200+.

    1 person found this helpful

  31. GIGI

    Miami

    6 reviews

    1.0

    6 reviews

    Dined on March 3, 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1
    I booked a reservation here for the rooftop experience , it was raining so therefore they closed down the rooftop floor . We were seated indoor and it literally looked like someone’s apartment the bathroom has a bathtub … was looking for an upscale look but this was not it !

    1 person found this helpful

  32. AliciaT

    Las Vegas

    3 reviews

    2.0

    3 reviews

    Dined on March 2, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    The view at night was amazing however the wind is strong and it began to rain and all hell broke loose. There was no guidance and people were pushing and trying to figure out where to go. Most of us finally walked downstairs to the indoor section where we all stood around not knowing what to do. We finally just took a seat! The noise level was beyond obnoxious! We ordered the shrimp appetizer which was mediocre at best! 5 shrimp for $15! For our entree we had the Red snapper which was amazing and cooked perfectly and the lobster risotto: the portion was for a child; the risotto was a little flat and the lobster tail had to be a 2.5oz. Might as well been a crawfish! Keep in mind this meal cost $44 alone! Our waiter was nice however we asked for water and without asking he gave us a $7 bottle of water; tap would have sufficed! The couple next to us complained as they never received their food and they were there when we arrived. Also as we were leaving a party of 6 complained that they waited 2 hours and also received NO food! $114 spent but not worth it in my opinion!

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  33. AnastaciaG

    Phoenix

    11 reviews

    5.0

    11 reviews

    Dined on February 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Weather was perfect! Our server was also very attentive and friendly.

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  34. OpenTable Diner

    Caribbean

    1 review

    4.0

    1 review

    Dined on February 26, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    The vibe and view are great! U certainly get your money worth there! The food was okay. The shrimp dip was excellent, the filet taco appetizer was good, and the chicken croquettes were not seasoned well, as far as the chicken inside. The octopus appetizer was not as well done as we would have liked, but i would say it depends on how u like it. I had the red snapper, the spanish rice is delicious, the fish presentation was great, but was not well seasoned. My boyfriend had the shrimp and chicken Mufongo, which was good, but the place we previously went to in Old san juan was better. My sister ordered her steak medium well, and it was more well done, dry, and not well seasoned. My brother had the tenderloin med well with the gnocchi, and he liked his dish. But overall, i would visit again. I wouldn't mind trying brunch there, which is available on the weekends.

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  35. Tasha

    Orlando

    1 review

    3.0

    1 review

    Dined on February 25, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Food tasted good but the service was very slow. Took so long for everything.

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  36. OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on February 24, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    The view was nice. Seating arrangement was very tight and tables are small.

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  37. LAUSAN

    London

    3 reviews

    4.0

    3 reviews

    Dined on February 24, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Pedimos diferentes entradas, solo los tacos estaban buenos. Buen servicio, buenos cocteles

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  38. Emone

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    Loved the views and ordered chicken and waffles they were good!

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  39. OpenTable Diner

    New York City

    1 review

    vip
    2.0

    1 review

    Dined on February 20, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    We are staying at the hotel, we didn’t like the food to much, love the rice but that’s really it

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  40. TAMIKAB

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and service. Great view! Vegetable Risotto, Grilled Octopus and Mixed Vegetables were delicious!

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FAQs

Eter Rooftop Lounge- Ciqala Luxury Suites is rated 4.1 stars by 1604 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 74 times today
Google Map for Eter Rooftop Lounge- Ciqala Luxury Suites

752 Avenida Fernandez Juncos, San Juan, PR 00907

Dining areas

Additional information

  • Cross street
    Calle Union
  • Neighborhood
    San Juan
  • Hours of operation
    Mon–Thu 4:00 pm–11:00 pm Fri, Sat 11:00 am–12:00 am Sun 11:00 am–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    Puerto Rican, Caribbean, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    free parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Vegan, View, Weekend Brunch, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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