Essex

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1. JM

   JohnM

   Los Angeles

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food2service5ambience3

   I have the butter chicken, No flavor, the chicken was reheated based on the texture.

   Report
2. OT

   OpenTable Diner

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great food and great service! Would definitely go here again.

   Report
3. R

   Rachaux

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   The food, the view, and the ambiance was fantastic. I really recommend

   Report
4. t

   taniae

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   overall4food4service3ambience5

   Excellent food. Service was good. Great ambiance and location.

   Report
5. r

   roberth

   New York Area

   2 reviews

   vip
   3.0

   2 reviews

   Dined 4 days ago

   overall3food1service2ambience4

   Very mediocre food. Small portions and pricey. Service was ok.

   Report
6. L

   Logan

   Raleigh

   1 review

   vip
   2.0

   1 review

   Dined on May 16, 2022

   overall2food1service1ambience3

   Seated immediately for lunch reservation and drink/food order was taken. This was the last time I saw the waiter.

   Report
7. AB

   AngieB

   Charlotte

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service5ambience5

   Great service y our waitress and the Ahi Tacos were AMAZING!

   EssexResponded 3 days ago

   Thank you Angie for the positive feedback!! Our Ahi Tacos are one of my favorites!! We hope to see you again soon!

   Report
8. L

   Linda

   Charlotte

   23 reviews

   5.0

   23 reviews

   Dined on May 13, 2022

   overall5food5service5ambience5

   We had a great server Kaitlin and all the shared small plates were very good

   EssexResponded 3 days ago

   Thank you Linda for the 5 star review!! We are so happy to have Caitlyn apart of our team. Come back soon!

   Report
9. KM

   KristenM

   Charlotte

   1 review

   1.0

   1 review

   Dined on May 10, 2022

   overall1food2service1ambience4

   The location was fun and the energy of customers was good. The servings were small. My meal was very bland, the other meal at our table was good. We only saw the server twice before I requested the check from the hostess. Our server never came to the table (or even by the table) after the food was delivered (by someone else). No drink refills from any other servers who came by, no teamwork from the servers/team to check on customers or even try to make eye contact with customers. Not a good experience.

   Report
10. WO

    WayneO

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Food and service was excellent! Lamb lollipops and Asian skirt steak.

    EssexResponded on May 14, 2022

    Thank you Wayne for the 5 star review!! We are so happy you enjoyed your time with us. We hope to see you again soon!

    Report
11. C

    Chipmunk

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service4ambience2

    Food was overpriced, bathroom trash was overflowing, very crowded and music was to loud.

    Report
12. S

    Starr

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food2service1ambience4

    Very poor service- The server made no attempt to make us feel welcomed and acted very rushed. He didn't even say "thank you" after receiving the tip he didn't earn. The quinoa salad which is normally delicious, was dry and lacked flavor.

    Report
13. LT

    LaurenT

    Atlanta

    20 reviews

    vip
    5.0

    20 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Amazing A+! Mothers Day lunch and my first time at Essex. Wonderful service from being greeted at hostess check in and our waitress (Caitlynn)! The first table was chilly and we were moved w/no issue. The meal was excellent from cocktails to our lunch. Caitlynn continued to stop by, make recommendations….just lovely. Essex delivered why we go out for meals:)

    EssexResponded on May 14, 2022

    Thank you Lauren for the 5 star review!! We are thrilled you enjoyed your time with us on such a special day. We are so happy to have Caitlyn apart of our team and that everything was great for you. We cannot wait to see you again!

    Report
14. H

    Harry

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience4

    The server was inattentive. The portion size for the calamari was poor for the price. The cocktails were very good. What set the experience off was the shenanigans the server played with the bill. The bill showed the price of our meal and suggested a 20% tip amount. When the server returned with the bill for signature, she fast talked her way explaining she ran the card for the total including the 20% tip and presented her electronic devise for signature stating to “select the tip amount below” options were 7%, 10%, 15%, 20%, other, or no tip. The server was rude when I asked, “how do I just pay the bill that includes the 20% her reply was select “no tip”. That’s misleading and like I said shenanigans. Won’t be back.

    Report
15. MG

    MaryG

    Charlotte

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service2ambience3

    We arrived at noon for Mother's Day brunch only to find that the only menu was for "dinner". Unfortunately it was too late to change our reservations. The service was adequate but not worth the 20% mandatory tip. Just not the experience that we had envisioned. The food was ok but was no better than Yafo, Cava.

    Report
16. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food4service1ambience2

    The environment was great and so was the food. However, the Managment/host did not make us aware there was a large wedding party renting half of the restaurant. It was very loud and made the experience a poor one. Also, the customer service by the waiter and manager was not a pleasant one once we made a request that the music be turned down. Just poorly handled imo.

    Report
17. HJ

    HendriaJ

    Atlanta

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Amazing experience..vibe was nice. Food was delicious

    EssexResponded on May 14, 2022

    Thank you Hendria for the positive feedback!!! We are so happy you enjoyed your experience with us! We hope to see you again soon!

    Report
18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Everything was excellent!

    Report
19. OT

    OpenTable Diner

    Charlotte

    1 review

    1.0

    1 review

    Dined on May 4, 2022

    overall1food1service5ambience5

    Food was completely overpriced for small portions. I think this place will end up closing down soon due to consumers finally catching on to what goes on here

    Report
20. SM

    SteveM

    1 review

    4.0

    1 review

    Dined on May 3, 2022

    overall4food3service4ambience4

    Unusual menu, difficlult to assemble complete dinner from items offered. Food was OK.

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Friend birthday

    Report
22. LG

    LGJ912

    Charlotte

    4 reviews

    3.0

    4 reviews

    Dined on April 30, 2022

    overall3food3service5ambience4

    Fantastic cocktails and quick service. Our server was very attentive. Food portions were small.

    Report
23. OT

    OpenTable Diner

    Charlotte

    1 review

    3.0

    1 review

    Dined on April 30, 2022

    overall3food4service3ambience4

    Food and ambiance were great! Portions were very small, left still hungry & prices were high

    Report
24. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on April 30, 2022

    overall1food3service1ambience3

    Terrible service

    Report
25. BH

    BenH

    New York Area

    19 reviews

    vip
    3.0

    19 reviews

    Dined on April 30, 2022

    overall3food3service3ambience4

    Bartender didn’t show up so we couldn’t order cocktails. Food was decent. I had the Essex Burger. Bottom half of my bun was hard. I took it off.

    Report
26. LO

    LatoshaO

    Charlotte

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service3ambience5

    Food is excellent! Great ambiance. The service was a little slow but overall a great experience. I will be back.

    EssexResponded on May 14, 2022

    Thank you Latosha for the positive feedback! We are so happy you had a great experience with us! We cannot wait to see you again soon!

    Report
27. JG

    JGKM

    Baltimore

    5 reviews

    vip
    5.0

    5 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5

    We sat on the patio. Great view of Charlotte. Food was very good and service was excellent. Cocktails were a bit pricey. Wine selection was nice.

    EssexResponded on May 14, 2022

    Thank you for the 5 star review!!! You can't beat the view we have! We are so happy you enjoyed your time with us!

    Report
28. CD

    ChuckDee

    1 review

    4.0

    1 review

    Dined on April 28, 2022

    overall4food4service5ambience5

    Crazy night at Essex...short staffed, but our server was great- she was attentive and moved our order along quickly. As always, the food was excellent

    EssexResponded on May 14, 2022

    Thank you for your feedback! We strive for great customer service and are happy we met your expectations. We hope to see you again soon!

    Report
29. OT

    OpenTable Diner

    Charlotte

    1 review

    vip
    1.0

    1 review

    Dined on April 28, 2022

    overall1food2service1ambience3

    This restaurant is across the street from the Theater - and Hamilton is in town. Wouldn’t you staff accordingly - or limit you tables for reservations prior to the show? We had reservation for 6 pm - got seated - had to find someone to get us water after waiting til 6:20.being avoided. Finally get a server - told not to order drinks because bartender to slammed. Ordered 1 salad with chicken and the dip trip.. (guacamole,pimentos cheese, 1 other dip) it came at 7:05… show starts at 7:30 … oh and never got the dip trio. Luckily I won’t starve to death - but that was ridiculous. Have been to the restaurant 2 other “non theater” times — and have to admit it wasn’t much better then. Come on if you are going to have a restaurant in a prime location - get staffed and managed properly.

    Report
30. AI

    AlexisI

    Charlotte

    7 reviews

    vip
    1.0

    7 reviews

    Dined on April 28, 2022

    overall1food1service1ambience1

    This was an awful experience. Made reservations before going to attend a show. After an hour all we received was water. Restaurant was woefully unprepared. Ended up leaving.

    Report
31. OT

    OpenTable Diner

    Raleigh

    1 review

    1.0

    1 review

    Dined on April 28, 2022

    overall1food3service1ambience2

    We had 5:30 reservations made, with a theater show at 7:30, we thought we would have plenty of time to eat and make the show on time. We were seated and told by the waiter that the bar was backed up and it would take a while for drinks. So we ordered beverages and appetizers, then our waiter disappeared for 30 minutes - never came by to take our dinner orders, refill water, etc. Finally we caught his attention and ordered, got more water, still no drinks. They ultimately came to our table 50 minutes after we had sat down. Due to ordering so late, we had to leave before dinner was even served in order to make our show on time, 1 hour 45 minutes after our reservation time. We asked to speak to a manager multiple times - the manager cowardly never made his or her presence known. I get that the staff was not at full capacity, but we were forgotten about and never kept apprised of the situation.

    Report
32. J

    Jada

    1 review

    2.0

    1 review

    Dined on April 28, 2022

    overall2food2service1ambience3

    Maybe it was just the time I visited, as it is a highly recommended place. My coworkers and I arrived to be greeted by an unwelcoming host. After being sat the place is clean, the atmosphere is nice. However, the server was rude, We asked our waitress for a check then she proceeded to ignore our request and help the table next to us pack their meal to go and pay their tab. she was forgetful to bring drinks back, but she was knowledgeable about the menu.

    Report
33. AT

    ATLfoodLUVR

    Baltimore

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 27, 2022

    overall2food3service4ambience1

    Dining room was LOUD. First visit since prior to the pandemic. This used to be a good restaurant for a business meal but it is no longer. Also the prices were ridiculous for the food being served. The food was not bad but not appropriate for the type of food (I paid $29 for sliders and fries—glorified bar food).

    Report
34. OT

    OpenTable Diner

    Charlotte

    1 review

    3.0

    1 review

    Dined on April 23, 2022

    overall3food4service3ambience2

    Booth seats were terribly worn, greeting from sever was slow, service team seemed in disarray, bathrooms were dirty

    Report
35. ES

    ESPHMP

    Unspecified

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    We arrived for our reservation right on time and were promptly escorted to our table. We had the option of sitting outside, and we chose to do so. I love their little patio area, and it was the perfect day to be out in the sun. Our waiter was beyond excellent and the food was incredible. Would very much recommend this place to anyone considering it.

    EssexResponded on May 14, 2022

    Thank you for the 5 star review!!! Our patio is the perfect place to be on a nice day! We are so happy you enjoyed your time with us and we hope to see you again soon!

    Report
36. DL

    DavidL

    Charlotte

    1 review

    1.0

    1 review

    Dined on April 19, 2022

    overall1food3service1ambience1

    Lack of help really but a buzz kill on our dinner. We stared at our water glasses for 50 minutes before we received our beverages and food.

    Report
37. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 19, 2022

    overall4food5service5ambience4

    The eggplant carpaccio was dynamite, as was the butter chicken — get both rice and bread — and the Gorgonzola shrimp. Our food was outstanding.

    EssexResponded on May 14, 2022

    Thank you for the positive feedback! Our Butter Chicken is a very popular dish and one of our favorites! We hope to see you again soon!

    Report
38. B

    Bryan

    Charlotte

    85 reviews

    vip
    3.0

    85 reviews

    Dined on April 17, 2022

    overall3food3service2ambience2

    Interior booths in bad need of renovations. Food good, not great. Service was adequate, seemed disinterested. Automatic 20% gratuity. Generally tip over that, but not this time

    Report
39. CM

    ChrisM

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Wonderful Easter brunch experience. The patio has a great view of the square and is elevated so you are a bit removed from foot traffic. The Korean steak and eggs are delicious! The octopus was smokey with great texture. Our server was knowledgeable and attentive. I asked for a craft cocktail that they were out of and she suggested some nice alternatives.

    EssexResponded on May 14, 2022

    Thank you Chris for the 5 star review!!! Our patio is such a great view of Charlotte, we are so happy you enjoyed your time with us on Easter for our Easter specials!! We strive to have great customer service and are glad that we met your expectations. We hope to see you again soon!

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Our server was amazing to start. Responsive and attentive. Then came the Essex dip board appetizer, which was phenomenal. Our server was awesome with our boys and gave great suggestions. My wife and I shared the Essex Gnocchi, quinoa salad and falafel. What an amazing trip, we would suggest that combo for any date night. The drinks were also very good. Around 9PM a DJ started playing music, which for our music loving family just elevated the entire evening that much more. We will highly recommend this spot for any family, group or date night.

    EssexResponded 5 days ago

    Thank you for the 5 star review!!! We are so happy you and your family enjoyed your time with us! We strive to create a great environment for everyone and we are so happy that we succeeded your expectations. We hope to see you again soon!

    Report