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Colonial Cafe - The Majestic Hotel Kuala Lumpur

4.0
4
95 Reviews
$30 and under
Fusion / Eclectic
The Colonial Cafe recreates the atmosphere of the halcyon days of the planters of Malaya and offers authentic classical cuisine from the colonial era. Plush red leather chairs, crisply starched white tablecloths and timber paneling reinforce the colonial feel. Located in the Majestic Wing, it seats 120 both indoors as well as in outdoor covered courtyards. Dine to the soothing music renditions by The Solianos, descendants of the legendary maestro Alfonso Soliano, a family whose musical traditions are entrenched in the nation's history.

Make a reservation

2 people

7:00 PM


Dining areas

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Fusion / Eclectic, International

  • Hours of operation

    Lunch Daily 11:30 am–2:30 pm Afternoon Tea Daily 3:00 pm–6:00 pm Sat, Sun 12:00 pm–2:30 pm Dinner Daily 6:00 pm–10:00 pm

  • Phone number

    03-2785 8000

  • Payment options

    AMEX, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

What 95 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.8Food
  • 4Service
  • 4.6Ambience
  • 4Value

NoiseModerate

Loved For

  • Malaysia

    Most Booked

  • Kuala Lumpur

    Most Booked

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Filters

  1. JN

    JN1900

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food1service3ambience3
    afternoon tea is served only with Dargiling offered by Dilmah. the Sri Lanka company. The tea is not good.
  2. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 5, 2022

    overall4food4service4ambience5
    it was great and cozy
  3. TL

    TuckL

    1 review

    5.0

    1 review

    Dined on November 3, 2022

    overall5food5service5ambience5
    Had a lovely afternoon tea with friends here. Love the ambience and the vibes of colonial living. Highly recommended for those who look for some British ambience in the heart of KL
  4. ID

    IvanD

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5
    We had a lovely afternoon at the Colonisl Cafe and the high tea was excellent. We would do it certainly again and I can only recommend others to do the same. Got great value for money. Staff was very friendly and polite. Nice, comfortable and relaxing ambiance.
  5. s

    syuriya

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5
    Very good vibes and really enjoy being there with my friends for her farewell
  6. KL

    KaiLing

    1 review

    1.0

    1 review

    Dined on October 6, 2022

    overall1food1service2ambience2
    people always say "in malaysia, Hotel food is terrible even if its 5 start hotel" Oh yes It's true for my trip to The Majestic Hotel.....i suggest simply go to TWG in shopping mall to get better food and experience.
  7. MK

    MaryamK

    1 review

    4.0

    1 review

    Dined on September 25, 2022

    overall4food5service4ambience5
    had a great mommy me time with friends. food was awesome!
  8. DL

    DebbyL

    1 review

    2.0

    1 review

    Dined on September 7, 2022

    overall2food2service1ambience3
    Food was ok but service is lousy . Ambience was noisy !
  9. S

    Siti

    1 review

    5.0

    1 review

    Dined on August 30, 2022

    overall5food5service5ambience5
    everything was good... we celebrated our anniversary here.. tqsm
  10. LS

    LimS

    1 review

    5.0

    1 review

    Dined on August 23, 2022

    overall5food5service5ambience5
    Nice environment, great service, great food, value for money
  11. OT

    OpenTable Diner

    Malaysia

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food4service5ambience5
    The overall food and dining experience is exceptional. Love the ambience and the service was superb as well. Would definitely come again.
  12. f

    foodiemolly

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food4service4ambience5
    Always our favourite spot for hitea! From ambience and all the feels are very colonial and we love it
  13. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 13, 2022

    overall2food2service3ambience5
    I ordered a birthday message plate in advance, but it didn't come out on the day.
  14. WK

    WKCheng

    1 review

    4.0

    1 review

    Dined on June 21, 2022

    overall4food4service4ambience5
    Service was hit and miss — takes a while to flag down most waiters, but the waitress who attended to me was thoughtful and attentive. Food items were great barring the sweeter desserts on the top level, which were rather disappointing in terms of quality and too sweet. However, scones and accompanying clotted cream and jam were excellent as were the savoury items such as the sandwiches and deep-fried morsels. Tea was also very good. Would come back, but hoping for improvement on the service (Jim Thompson tea room service in Colonial Hotel Cameron is still good after many years) and the sweets.
  15. YU

    YUMIKON

    1 review

    5.0

    1 review

    Dined on May 31, 2022

    overall5food5service5ambience5
    The BGM was bit noisy for me. The others are very good.
  16. MO

    MissO

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5
    Went there for afternoon tea. Everything was good, with the perfect ambiance and enjoyed my afternoon tea. Staffs that served us were great.
  17. JU

    JamesU

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service3ambience4
    Tea at the Majestic is always a lovely experience. The ambience is excellent & the food is plentiful & well made. Some of the staff are excellent. Over the years however, I have had more than my fair share of moments where the service experience was not up the the adequate level for such a venue & this was also true on my most recent visit. Many staff at the Majestic lack a gentle nature & come across a little harsh. I can only deduce that training at the Majestic is focussed on processes & procedures, rather than customer service. There seems to be plentiful rules & guidelines that the staff feel they must enforce & abide by, regardless of the consequence for the customer experience. This really isn't in keeping with the first class experience that you are paying for & the status of the venue. In addition, a few years ago, the Majestic also made the decision to no longer allow the customer to chose their own tea variety. A major part of the afternoon 'tea' experience is being able to choose the tea. On this occasion the choice was Darjeeling or coffee. One in our party asked to swap from coffee to Darjeeling after the first cup, only to be abruptly told that this is not allowed. This is just a small example of the kind of negative service experience that is too common. On this occasion I booked a table for Mother's Day, using the 'OpenTable' app. I booked well in advance & the booking was confirmed via email. Despite this however, I received a call the night before telling me that they could not honour the booking. It turned out that they had me in the wrong venue at the wrong time, so after I held my ground, they were able to accommodate us, but this was obviously another terrible service experience. I love the colonial setting & ambience & even the tea, but the service is bad enough that I would not continue to patronise the Majestic, if there were another similar venue available. As there isn't, I will continue & accept the sub-par service.
  18. MN

    MelanieN

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food4service4ambience5
    Some of the waiters and waitresses sounded a bit unfriendly. Nonetheless the ambience, food and service were good.
  19. EC

    EvelynC

    1 review

    4.0

    1 review

    Dined on April 12, 2022

    overall4food3service4ambience4
    My preference is for more balanced of sweet need improvement in its texture.
  20. SI

    SIVALINGAMV

    1 review

    4.0

    1 review

    Dined on March 22, 2022

    overall4food3service5ambience5
    Service is really good but the foods could have done better
  21. JK

    JaswendarK

    1 review

    5.0

    1 review

    Dined on January 6, 2022

    overall5food5service5ambience5
    The Majestic colonial high tea was excellent. My daughters and I had a good time, Lina our server was fantastic, she even took our pictures.
  22. JL

    JaimeL

    1 review

    4.0

    1 review

    Dined on January 2, 2022

    overall4food3service4ambience4
    Requested vegetarian high tea set on arrival. The team still able to fulfill us. Really appreciate. Nice environment.
  23. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 29, 2021

    overall2food2service3ambience5
    It was kinda meh to be honest. Planned to order something from the menu that I’ve obtain from their own website & waiter told me that this menu is no longer available.
  24. F

    Fakhrul

    1 review

    4.0

    1 review

    Dined on December 26, 2021

    overall4food4service3ambience5
    I told them I want to make order in advance (an hour before), so that I don't need to wait long. They said it's not necessary. Took me 45 mins to get my first meal.
  25. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 26, 2021

    overall1food2service2ambience2
    I have traveling around the world and often having tea time in luxury hotel around the world. Never ever any single hotel force me to pay before I come and before having the tea. Never experienced this kind worst service before. Claim five stars hotel but their service attitude so LOW CLASS for chasing the money from customers by keep calling me. Food just so so. I bring kids and request to sit on sofa but they are not allowed us to sit in sofa area, but after some times i sit there, i saw family with kids sit in sofa area. Overall I really dont like this afternoon tea time experienced. The hotel should train the staff to dont act so LOW CLASS by chasing a little amount of money from customers.
  26. A

    Ameer

    1 review

    3.0

    1 review

    Dined on November 29, 2021

    overall3food4service2ambience5
    I quite disappointed with the services, it’s my birthday and my husband asked them to fire the dessert together with 2nd last courses and yet no action has been taken and need to call again. Also they sent my soup to different table 😂 luckily the other waiter notice about it. But its okay they human too sometimes make mistakes.
  27. ET

    EskayT

    Malaysia

    1 review

    4.0

    1 review

    Dined on April 17, 2021

    overall4food4service3ambience5
    overall can be better, there's a roofing leaking part on the behind row of table allocated.
  28. FA

    FARAH

    Malaysia

    1 review

    5.0

    1 review

    Dined on April 9, 2021

    overall5food4service5ambience5
    My husband and I had the best time at Colonial Cafe. The staffs are well trained and accomodating.
  29. TT

    TeaforTwo

    Malaysia

    1 review

    4.0

    1 review

    Dined on April 4, 2021

    overall4food4service4ambience5
    As always the ambience is excellent, with good service. The only drawback is you do not get to choose the type of tea (no options given), which is rather unusual for a high tea. Also if you don't like the flavour/type of tea for the day, be aware that it costs RM30 for an alternative.. with no refill !
  30. T

    Tricia

    Malaysia

    1 review

    1.0

    1 review

    Dined on December 19, 2020

    overall1food2service1ambience2
    The bad and poor afternoon tea that we ever had. The service and food was excellent last time, but this time really make us felt disappointed. Please retrain your crew.
  31. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 15, 2020

    overall4food4service4ambience4
    Worth the money. Really nice food and ambiance. Due to MCO, the menu was simplified but it's good enough.
  32. C

    Cham

    1 review

    5.0

    1 review

    Dined on December 13, 2020

    overall5food2service3ambience5
    nice place to hang out with friends, family or clients. Love the pianist who can sing really well too. Overall experience very good
  33. OT

    OpenTable Diner

    Malaysia

    1 review

    2.0

    1 review

    Dined on December 5, 2020

    overall2food4service3ambience3
    Perhaps this is the new normalcy. The waitress was great but the kitchen was struggling to have the dishes ready and deliver it within a reasonable time and the patrons expectations. The soups came after the main dish. Pretty disappointing.
  34. m

    mrnkrm

    1 review

    3.0

    1 review

    Dined on December 4, 2020

    overall3food4service1ambience5
    The service was excruciatingly slow. We were at the hotel for 3 days and 2 nights. Had two breakfasts and two dinners at this cafe. Every single time the service was outrageously slow, especially dinner. First night we ordered the 5 choice meal and it took about 2 hours for everything to arrive. the next night we ordered the 7 choice meal and it took almost 3 hours. We were there from 7.30pm to 10.30pm. The food is decent and worth the price because its such a nice ambience. But the service is slow. I understand they were slightly understaffed but still, they were in no hurry and poorly trained to serve at such a classy hotel.
  35. VC

    ViviChow

    1 review

    5.0

    1 review

    Dined on November 28, 2020

    overall5food3service2ambience5
    Food was so so maybe due to the crowds we waited for more than half an hour. Ambience was great, prefer to dine in next round in Orchid Room
  36. AW

    AndrewW

    1 review

    1.0

    1 review

    Dined on November 26, 2020

    overall1food1service3ambience3
    Food quality is poor worse than a local coffeeshop quality not to mention overpriced. All other food outlets are closed during weekdays. One has no choice but to eat here.
  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 14, 2020

    overall5food4service5ambience5
    I went there for afternoon tea for my mum's birthday. Everything was good and value for money. Staffs were great while served us. Thank you and keep up your good service!
  38. NP

    NatPo

    1 review

    5.0

    1 review

    Dined on March 7, 2020

    overall5food4service5ambience5
    Beautiful cafe with a beautiful music. Nice old style design, food is ok with very reasonable price.
  39. s

    suzzannej

    1 review

    3.0

    1 review

    Dined on January 17, 2020

    overall3food1service4ambience4
    Good ambiance pro waiters but the food sucks disappointing taste
  40. JU

    JURIH

    1 review

    4.0

    1 review

    Dined on December 26, 2019

    overall4food5service4ambience4
    サービススタッフはあたたかく、さりげなく見守ってくれている印象がありました。 前日に続き利用して、とても良かったです。 お料理も美味しくいただきました。 また利用したいです。

Safety precautions

  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Staff is vaccinated
    • Proof of vaccination required to dine indoors

FAQs

Colonial Cafe - The Majestic Hotel Kuala Lumpur is rated 4 stars by 95 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Google Map for Colonial Cafe - The Majestic Hotel Kuala Lumpur

5 Jalan Sultan Hishamuddin, Kuala Lumpur, Kuala Lumpur 50000

Dining areas

Additional information

  • Neighborhood

    Kuala Lumpur

  • Hours of operation

    Lunch Daily 11:30 am–2:30 pm Afternoon Tea Daily 3:00 pm–6:00 pm Sat, Sun 12:00 pm–2:30 pm Dinner Daily 6:00 pm–10:00 pm

  • Cuisines

    Fusion / Eclectic, International

  • Dining style

    Fine Dining

  • Dress code

    Smart Casual

  • Parking details

    Per Entry RM15.00

  • Payment options

    AMEX, JCB, MasterCard, Visa

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