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Casa del Barco - Short Pump

4.2
4.2
678 Reviews
$30 and under
Mexican
Casa del Barco is Richmond’s premier destination for redefined Mexican cuisine made with fresh, local ingredients.

Our list of tequilas is still growing and pleases the casual spirit sippers to the most seasoned aficionados.

Make a reservation

2 people

7:00 PM


Booked 22 times today

Order delivery or takeout

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Mexican, Latin American, Breakfast

  • Hours of operation

    Mon–Thu 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm Sun 10:00 am–9:00 pm

  • Phone number

    (804) 729-5088 ext. 1

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Alex Holt

  • Private party facilities

    La Galería The rooftop tequileria is the premier location for your party. La Galería features a private bar, lounge seating and cocktail tables. Sliding glass doors fully open to bring the outdoors in. Use of La Galería for a private event has minimum food and beverage purchase requirements.Our group dining area can accommodate up to 44 guests for a plated lunch or dinner, or up to 32 for a buffet. We have a limited prix fixe Group Dinner menu for these large events that can be easily customized.

  • Private party contact

    Susan Trankle: (804) 729-5088 ext. 705

  • Neighborhood

    Richmond

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 678 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.1Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Loved For

  • Richmond

    Kid-friendly

  • Richmond

    Hot spot

  • Richmond

    Lively

  1. VavationFam

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on May 26, 2023

    overall5food5service5ambience5
    Great food great waiter. Good prices. Went for lunch with a big party.

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  2. kayy

    Richmond

    1 review

    4.0

    1 review

    Dined on May 21, 2023

    overall4food3service5ambience4
    nice place good service but food is alright and over priced and my drink was not great :(

    Is this helpful?

  3. OpenTable Diner

    Washington DC

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5
    It was great! It’s always great!! The food was delicious!

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  4. BOOK

    Richmond

    4 reviews

    1.0

    4 reviews

    Dined on May 20, 2023

    overall1food1service1ambience3
    Prices are outrageous for the food. Server was terrible. Ask her 4 times to fill up my water and never did. The price for a supposed giant margarita $25 dollars. The giant margarita is the average small size at a Mexican restaurant. The cheese dip had a hair in it. Nice restaurant just terrible menu and food is average for the price. Once and done for us.

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  5. RhondaL

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5
    Made reservations for Mothers Day and seated on time no issues. Food was delicious and arrived in a timely manner.

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  6. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food4service3ambience4
    Mandatory 20% service fee = servers who don’t care about service.

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  7. MaryBethG

    1 review

    4.0

    1 review

    Dined on May 13, 2023

    overall4food5service4ambience4
    The food at Casa del Barco was delicious. Not only did it taste great but looked good too. The service was OK - wait staff took our order, another person delivered our food and we saw our waiter only once when he checked in on us and at the end when we asked for the bill. The atmosphere was good - lots of people but not noisy. The place was clean with a stylish decor. I highly recommend it.

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  8. OpenTable Diner

    San Diego

    1 review

    1.0

    1 review

    Dined on May 6, 2023

    overall1food1service3ambience2
    Had a reservation for 10pm. Arrived on time at 9:55. Waited about 10 minutes and was seated. Get seated and was told by our waitress that the kitchen was closed but if we wanted food we could hurry up and put in an order. Why take a reservation for this time if your kitchen is closed. Ordered the chicken empanadas but when they came out it was mushrooms which I don’t eat. I told the waitress about it and informed her that luckily I have my epi pen. Ordered drinks which were good but wanted a second drink and the time was now 10:27 and could not get a second drink. Again why take a reservation for 10pm if we were not even going to have 30 mins to enjoy ourselves. The food was bland and cold. Had tacos and Mexican rice which the rice has absolutely no flavor and the tacos were just thrown together. Altogether the meal and experience was beyond mediocre.

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  9. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on May 5, 2023

    overall5food5service5ambience5
    Always a great experience! Food, atmosphere and service top notch.

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  10. OpenTable Diner

    Richmond

    1 review

    vip
    1.0

    1 review

    Dined on May 5, 2023

    overall1food1service1ambience1
    We went for Cinco de Mayo during happy hour. We asked the waitress about HH to which she replied that HH was only offered at the bar. She provided us the option to go to the bar to grab a drink and come back to our seats. We ending up being okay with that and still has intentions of staying. About 10 minutes later, the manager(I’m assuming) came over to let us know, with an attitude stating “HH is only at the bar and if you get up out of your seat, I WILL give your table away, I’m letting you know now.” All of the hostility was not needed as we never even asked for a manager and had had intentions on still being customers. After that scenario, we ended up walking out. I will not be spoken to that way as an adult as I never once raised my voice to anyone there.

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  11. OpenTable Diner

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5
    We were seated quickly, service was fast, food was fantastic as usual.

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  12. RReaves

    Richmond

    47 reviews

    vip
    4.0

    47 reviews

    Dined on April 30, 2023

    overall4food4service4ambience4
    Small crowd at restaurant but lots of fun. Fajitas were very flavorful. Chips and fresh salsa ($3.95 for unlimited table share) were very good.

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  13. CynthiaL

    Indiana

    1 review

    2.0

    1 review

    Dined on April 27, 2023

    overall2food5service1ambience1
    Adding the 20% gratuities left a sour taste in my mouth. Our waitress took our drink orders and we were missing a drink. Had to remind her and they brought it eventually. Mean time ordered apps and main entrees. We ended up short a street corn and I told her and she never brought it. We did get charged for it. She never refilled our waters or cleared the table for desert time. We had piles of dishes on the table without a place to sit and enjoy the desert. Adding a gratuity is ok if you are still planning on doing your job. I’m always generous while tipping but the waitress didn’t do the main functions of her job. Won’t be back.

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  14. BP042014

    Wilmington

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 21, 2023

    overall5food5service5ambience5
    Food and service was great! The Casa Crunch Burrito and the Three Amigos have become our favorite! Many thanks, Mariah!

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  15. MirandaD

    Richmond

    3 reviews

    2.0

    3 reviews

    Dined on April 16, 2023

    overall2food2service2ambience4
    Honestly, the food just wasn’t very good for anyone at our table which was a bummer because it was my birthday. The wait staff was not super attentive and we had to ask for the same thing twice and never got it. I wanted to like it here, but I don’t think we’ll be going back.

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  16. JenniferS

    1 review

    5.0

    1 review

    Dined on April 16, 2023

    overall5food5service5ambience5
    The food and service never disappoint! We come by for lunch or dinner whenever we are in town and everything is always above par!

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  17. Chrissy

    Seattle

    1 review

    2.0

    1 review

    Dined on April 14, 2023

    overall2food2service1ambience3
    They implemented a 20% service fee so servers had no in incentive to actually serve. Multiple tables were frustrated and had to bring the manager over to correct their bill or get their check since the waitress was MIA. Spent $90 for 4 people and food was average. I likely wouldn’t return.

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  18. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 7, 2023

    overall5food5service5ambience5
    Great food, drinks, and staff. Fajitas, and shrimp tostada were great as were the chips and 3 dips.

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  19. OpenTable Diner

    Richmond

    2 reviews

    vip
    2.0

    2 reviews

    Dined on April 6, 2023

    overall2food2service2ambience3
    The food was average. The service was slow and the restaurant was not crowded. Our waitress did not check on us nor the other tables near us. A fellow diner got up and took silverware off of another table because they weren’t given any and the waitress never came to check on them. The restaurant has a policy of charging a 20% service fee, which would be fine, except it seemed to make our waitress not feel that she had to check in with us. When the waitress came to bring us our bill, she asked if we wanted to add a tip to our total. We asked her “is the 20% service fee not a tip? Do you not get it?” She admitted that it was a tip, but had we not been paying attention, we would have been charged twice for a tip. A below average experience and for the price, we can and will do better in the future.

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  20. SusanM

    Richmond

    1 review

    4.0

    1 review

    Dined on April 2, 2023

    overall4food5service2ambience5
    Delicious food but the server forgot a few things we ordered. Also, they were not very attentive when needing water refills, silverware etc. Maybe they were just having an off night. Cool place and good food though so we’ll definitely be back. They need to lose the hot sauce holder on the table though. It only had one bottle and was constantly in the way for a table of 4.

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  21. BrendaG

    Baltimore

    2 reviews

    4.0

    2 reviews

    Dined on April 1, 2023

    overall4food4service3ambience3
    It was good for our teenage son’s birthday. Good selection.

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  22. Chrup

    Richmond

    1 review

    4.0

    1 review

    Dined on April 1, 2023

    overall4food4service4ambience4
    Pick one Order food on app or direct with wait staff. I always prefer wait staff

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  23. RRandMR

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2023

    overall5food5service5ambience5
    Casa Del Barco is my favorite “treat yourself” restaurant. This location is always amazing with great service and amazing food.

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  24. DavidA

    Richmond

    45 reviews

    vip
    5.0

    45 reviews

    Dined on February 22, 2023

    overall5food5service5ambience5
    The service, food and drinks were great. Perfect Happy Hour spot.

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  25. Jeffrey

    Richmond

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience5
    These days, it is not easy to find a restaurant with great food, great service, and great atmosphere. It is a trifecta that many can't seem to achieve. Casa del Barco is excellent in all categories!

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  26. OpenTable Diner

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5
    We both ordered beef barbecoa, which was amazing. Service was great and management stopped by to check on us a few different occasions.

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  27. MonicaB

    Richmond

    10 reviews

    4.0

    10 reviews

    Dined on February 12, 2023

    overall4food5service4ambience5
    I loooove the food and the ambiance! I just disagree with the 20% tip already included in the bill. That should be my decision

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  28. LisaVLS

    Richmond

    9 reviews

    1.0

    9 reviews

    Dined on February 12, 2023

    overall1food1service1ambience4
    Service was terrible, food is pretty good but overpriced. So many better places to go for Mexican. The only positive is the ambiance. But even the drinks were awful.

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  29. Emmy0

    Richmond

    7 reviews

    vip
    5.0

    7 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5
    Food was amazing! Love the decor.

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  30. Amoore

    Baltimore

    5 reviews

    2.0

    5 reviews

    Dined on February 5, 2023

    overall2food2service3ambience3
    Decent service, but not great- very obvious the 20% tip doesn’t need to be earned- there is an automatic 20% service fee added to all tabs, not just large parties. The electronic device to pay the bill requests additional tipping, which should be removed by the restaurant. Prices are high for meh food. This is not authentic mexican food, but an americanized version of mexican style mall food. On the up side, the decor is nice and the restaurant was clean. Since the ceilings are high, it is not a very cozy ambience, but you can tell effort was put into the design. Nice option for a group of friends celebrating a birthday when food quality expectations are low as long as the drinks are good. Not great for romantic evening or anything approaching a foodie experience.

    Casa del Barco - Short PumpResponded on February 7, 2023Hi Amoore, I'm sorry we didn't wow you on your most recent visit, but thank you for the thoughtful input so that we can improve going forward. No additional gratuity is required, but some guests have asked to leave more which is why that option is there.

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  31. PaulA

    Richmond

    1 review

    1.0

    1 review

    Dined on February 4, 2023

    overall1food1service3ambience4
    Menu had few choices and not very exciting. Food was bland and while presented nice the food just seemed cheap. However the food was anything but cheap and well overpriced for what you got. They charged 20% gratuity which is my usual tip as I was once a waiter. The server did very little and if you order the food with their app the server would have even less to do. Then when you get the bill they give you a choice to tip 20%, 15%, 10% or no tip. But they automatically charge you 20%. So if you tip 20% they are actually getting 40%.

    Casa del Barco - Short PumpResponded on February 7, 2023Hi Paul, I apologize the food didn't impress you on your recent visit. No additional gratuity is required but some guests have asked to leave more, which is why that option is there. I am sorry for any confusion.

    Is this helpful?

  32. DavidA

    Richmond

    45 reviews

    vip
    5.0

    45 reviews

    Dined on January 24, 2023

    overall5food5service5ambience5
    The food was great and the staff was very friendly and accommodating. Great place for lunch Happy Hour or dinner.

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  33. OpenTable Diner

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Highly recommend beef barbacoa tacos. My husband and both ordered the same thing and really enjoyed it.

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  34. OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on January 13, 2023

    overall4food4service5ambience4
    This was the first time that I’ve visited this location. I have gone to the downtown location. The food was good but the rice had no flavor. The drinks were okay- we ordered the frozen margaritas- overall, the service was excellent. The ambiance is family friendly. We will return.

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  35. TheresaC

    Richmond

    1 review

    4.0

    1 review

    Dined on January 4, 2023

    overall4food4service4ambience5
    The food was great along with the service and the atmosphere was beautiful and clean.

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  36. HaleyB

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service3ambience4
    Dined here with a group of 6 on NYE. The vibes are fun as soon as you walk in the door- we especially loved the tequila bottles hanging from the ceiling and the soft seating options. The ordering process is a little confusing because they encourage ordering via QR code yet your server still asks for your order. Other than that, our experience was amazing. The food was impeccable and tasted very fresh. Will definitely be back!!

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  37. LeticiaWB

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    Good location. Good food

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  38. Alisa

    San Diego

    4 reviews

    5.0

    4 reviews

    Dined on December 29, 2022

    overall5food4service5ambience5
    Great food and AMAZING staff! Most of the ordering is done through your phone. It makes it easy to order what you want, when you want. However… my phone died so our server was kind and helpful making sure we were taken care of. I also watched the manager take the heavier trays for the food runner. (The food runner was also extremely kind and made sure we had everything we needed.) There is a mandatory 20% “service charge”. I asked the waiter if he gets that and he said yes, it is split between all of the staff, like a tip pool. I asked him if he liked that and he said yes and he gets paid a living wage here PLUS the tip pool. ❤️ Love, love this place.

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  39. OpenTable Diner

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on December 29, 2022

    overall1food1service1ambience2
    My wife and I decided to get a quick dinner and the entire experience was just awful. She got a chicken quesadilla that was basically bland, I got the Baja fish burrito and it legitimately contained only a few pieces of fish and the rest was all rice. We were both highly disappointed with our visit, especially since this was our 3rd time trying this place out, I highly doubt we'll revisit this establishment.

    Casa del Barco - Short PumpResponded on January 3, 2023I'm sorry we didn't impress on your most recent visit. We will take the feedback and work to amp up the flavor going forward.

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  40. MarieS

    Richmond

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5
    Tables were spaced out well, happy hour apps only at bar not at table service. Needed more servers as drinks were slow.

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Safety precautions

  • Cleaning & sanitizing

    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Casa del Barco - Short Pump using the Order Online button. Casa del Barco - Short Pump also offers delivery in partnership with Uber Eats.

Casa del Barco - Short Pump is rated 4.2 stars by 678 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 22 times today

Order delivery or takeout

Google Map for Casa del Barco - Short Pump

11800 W Broad St, Richmond, VA 23233

Additional information

  • Neighborhood

    Richmond

  • Hours of operation

    Mon–Thu 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm Sun 10:00 am–9:00 pm

  • Cuisines

    Mexican, Latin American, Breakfast

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Alex Holt

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 729-5088 ext. 1

  • Private party facilities

    La Galería The rooftop tequileria is the premier location for your party. La Galería features a private bar, lounge seating and cocktail tables. Sliding glass doors fully open to bring the outdoors in. Use of La Galería for a private event has minimum food and beverage purchase requirements.Our group dining area can accommodate up to 44 guests for a plated lunch or dinner, or up to 32 for a buffet. We have a limited prix fixe Group Dinner menu for these large events that can be easily customized.

  • Private party contact

    Susan Trankle: (804) 729-5088 ext. 705

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