Carluccio's - Bristol, Cribbs Causeway

3.7
51 Reviews
£26 to £40
Italian
Welcome to Carluccio’s Italian restaurant in the Mall at Cribbs Causeway, Bristol. Therefore, why not try out our authentic Italian dishes after a day spent shopping.

We’re open for breakfast, lunch and dinner Monday to Sunday, offering a broad range of classic Italian food. Furthermore, we cater for vegetarians and those who are following a gluten free diet.
What 51 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.7
food
3.9
service
3.5
ambience
3.4
value
Noise · Moderate
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OT
OpenTable Diner
Bath
3 reviews
Dined 4 days ago
Overall1food1service1ambience2

I used to have lunch here often, however on this occasion for 1 small main and a small side portion of garlic bread came to £16 excluding drinks (I had tap water). There werent enough staff so we had to sit and wait at every point, when we asked for the bill we waited for over 15 minutes and then when the bill came we waited even longer for them to come with the machine for me to pay. To top it all off my food was cold so had to send it back. I had the pasta with Italian sausage which I regretted, it didnt look very appetising as it looked liked it was thrown into the dish. The other 2 people in my party had a measly side salad consisting of just 3 lettuce leaves, some parmesan shavings and that was it! The quality has gone down while the cost has vastly increased! No vouchers available either unless you work for the NHS with I think is discrimination. After visiting here many times over the years I will probably go elsewhere. I dont mind the cost increase if the food is good but the food was awful quality, small and stone cold., service was appalling although I dont blame the poor waitresses as it wasnt their fault as there weren't enough staff. A great shame

LT
LindaT
Bristol
1 review
Dined 5 days ago
Overall4food5service5ambience3

Food was excellent as was the service. We were told there would be a delay and given free bread, but service was timely. Gave 4 overall instead of 5 as there were 3 desserts not available. Otherwise excellent

JJ
JacJ
Bath
3 reviews
Dined 6 days ago
Overall4food4service4ambience4

Very nice to be back at carluccios. Food very good, lovely service

SM
SabariM
Wales
4 reviews
Dined on October 17, 2021
Overall1food2service1ambience1

Service was substandard and standards are slipping sadly

OT
OpenTable Diner
Newcastle
1 review
Dined on October 17, 2021
Overall3food3service3ambience2

We weren’t told that they weren’t serving food until 1230. Our table was at 1200. Our waitress was helpful and informative though. However, having not eaten in Carluccio’s for a while, it s not what it used to be. Very expensive not for nice but not outstanding Italian food. The highlight as ever was the focaccia. No little packs anymore for the kids and it was just a bit disappointing.

GM
GrahamM
1 review
Dined on October 16, 2021
Overall2food1service4ambience4

The goats cheese salad did not have any goats cheese had some mushy wheat, the dish was disgusting and will not eat again at Carlucci's. Did not have to pay for the salad.

D
Deb0710
London
1 review
Dined on October 9, 2021
Overall4food5service3ambience3

First time eating at Carluccio's and the food was delicious. Recommend the Penne Giardiniera. Will definitely eat there again!

JP
JeffP
1 review
Dined on October 7, 2021
Overall4food4service5ambience4

Convenient location, good food choice, excellent service, comfortable atmosphere

DB
DavidB
Bristol
1 review
Dined on October 4, 2021
Overall3food2service3ambience2

Seafood linguine waterery and presented poorly.4 muscles, four prawns. No taste.
Tomatoe salad one slice tom with a little red onion splash of olive oil £4.90..rip off.
Wife had cold food Cod and Muscle.

NG
NaomiG
London
1 review
Dined on October 2, 2021
Overall5food4service5ambience4

Our server was very attentive and extremely friendly. Really enjoyed the experience and food. Will be returning again, as we usually go here when we visit for shopping.

PR
PennyR
Wales
3 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Absolutely superb did we all chose from one of the set menus. Incredible value for money and amazing quality.
Certainly didn’t feel as if we were eating in a chain establishment. All staff very helpful , wish there was one in Cardiff x

CW
CraigW
1 review
Dined on September 24, 2021
Overall3food2service4ambience3

Food was bland and looked like it had been left on the side and then warmed up in the microwave

JE
JohnE
London
1 review
Dined on September 22, 2021
Overall4food4service4ambience4

Good food.
Plenty of variety.
Friendly service
Good value.
Will visit again

B
Brit048
Chicago
4 reviews
Dined on September 17, 2021
Overall4food4service5ambience5

Great service. Great food. Value for money

MW
MariaW
1 review
Dined on July 10, 2021
Overall4food5service4ambience3

Took a long time to get food out to us. I can understand we had gluten free for one person but 45 minutes is a little excessive.
Staff where very apologetic.

OT
OpenTable Diner
Bristol
1 review
Dined on June 27, 2021
Overall5food4service5ambience5

35th wedding anniversary lunch

R
Robert
1 review
Dined on June 24, 2021
Overall3food4service4ambience2

Not quite the Carluccio's that it was.
The food is good and generous, but it and the place itself are missing the spark that it once had.
It was booked on OpenTable as a birthday occasion (not acknowledged), so being out of apple juice for the birthday girl was not a good start. It also has overpriced areas on its menu. £6.25 for tomatoes and oil on a single piece of toasted bread anyone?

AN
AlliN
Gloucestershire
2 reviews
Dined on June 23, 2021
Overall5food5service5ambience3

Super good and friendly service. Lacking a bit of atmosphere but it is in a shopping centre after all!

AP
AnthonyP
Bristol
1 review
Dined on June 19, 2021
Overall4food4service4ambience4

Good food ,Great service pity they are not continuing the Gourmet Society discount.

KW
KimW
London
3 reviews
Dined on June 14, 2021
Overall5food3service5ambience5

It was great shame the lasagna was so dry
Apart from that i could not fault it

S
Shaza73
London
2 reviews
Dined on June 12, 2021
Overall5food5service5ambience4

We love Carluccio's : for us it's one of the few chains which delivers a good authentic Italian food experience.

We loved the arancini starter.
We tried the Vegan spaghetti for the first time and it was nice.

But it was our server who made the experience above average, so much so that we gave a bigger than average tip and passed our compliments to the manager.

We bought a couple of items from the deli which are very competitively priced!

For example the wild fennel pasta sauce at Carluccio's is £4.50 and there is only one other specialist Italian brand who does similar and theirs is £6.40!

We love this chain and are keen to return.

c
crewey
Bristol
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

excellent set priced lunch, good choice of all three courses. service was both quick and efficient could definitly recommened.

KL
KatL
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

Excellent set lunch menu and great service, would highly recommend

CT
CherylT
Bristol
1 review
Dined on June 8, 2021
Overall5food5service5ambience5

The staff were friendly and helpful. It was a great place to eat a meal and relax.

KM
KMcQ
Bath
1 review
Dined on June 4, 2021
Overall1food1service1ambience1

We were completely forgotten & got our mains before our starters arrived. Starters was a selection of bread high tasted stale. Food was over priced & basic.

GL
GeraintL
Bristol
1 review
Dined on May 30, 2021
Overall1food1service1ambience1

Asked for a dairy free spag Bol - waited over an hour and then the server came up to us to say the chef had it cheese on the dish and wanted to restart it.

I don’t understand how it took so long as other table around us had drinks, starters and desserts by the time I was told the chef messed up ours.

The server took my intolerance of dairy very serious but then the chef messed it up?

No one would take ownership and when I said I don’t want the food anymore (because of the wait) I was subject to a slight attitude which I didn’t appreciate

D
Debs
Bristol
5 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

I would recommend. young staff, difficult times. they did very well. Mums 81st birthday and 4 of us with competing needs. well done - we will be back

AH
AmyH
Bristol
1 review
Dined on May 29, 2021
Overall3food4service1ambience4

The food was nice but unfortunately the service not so much. When ordering starters and drinks, before we got a chance to order mains the waitress walked off. Secondly, our mains arrived before our starters and when our starters arrived they were not the correct order.

j
jonathana
London
1 review
Dined on May 29, 2021
Overall4food4service5ambience4

As ever a good brand, excellent service and decent ambience. With a small exception which was very promptly and professionally resolved by the Manager, the food was really delicious & we enjoyed our meal.

JD
JonD
1 review
Dined on May 25, 2021
Overall4food3service4ambience3

Good food and service overall, a few minor quality issues such as burnt toast with the bruschetta and cold broccoli. On this particular day, also quite a few menu items unavailable due to delivery issues. Would go back.

PB
PaulineB
Warwickshire
1 review
Dined on May 21, 2021
Overall4food4service5ambience3

As you can see from our review we enjoyed our meal ,however we had difficulty finding it,it would have helped when we booked if we had been given more information concerning the location of the restaurant.

L
Lopsy
Bristol
1 review
Dined on May 21, 2021
Overall5food5service5ambience4

We came for breakfast. It was easy to book a table online. Staff were welcoming & very friendly. The breakfast was delicious and reasonable for the money if you included coffee & juice. We only come once in a while as a treat but would recommend.

MJ
MargaretJ
Bristol
1 review
Dined on May 18, 2021
Overall4food4service4ambience4

My first meal out in 14 months. Sadly bar service a little slow and my first choice of salad not available. Was only second day open after lockdown so I understood. Will be back

TR
TerryR
1 review
Dined on November 4, 2020
Overall1food2service2ambience1

Poor service, food not great! Certain staff not covid aware!

OT
OpenTable Diner
Gloucestershire
1 review
Dined on November 4, 2020
Overall1food1service2ambience1

Food service was slow, pasta was tepid so two of the four of us did not finish our meals.
There was no point asking for replacements as the service was very slow

H
Hungryj
Bristol
1 review
Dined on November 3, 2020
Overall4food3service5ambience4

The service we received from our waiter was excellent and the restaurant was true to brand

J
Jofish
1 review
Dined on October 28, 2020
Overall4food4service5ambience4

Lovely to be back at Carluccios! Great lunch and some treats from the deli too. Keep up the good work guys.

L
Lindseya
Bristol
1 review
Dined on October 28, 2020
Overall1food2service1ambience1

The first item we ordered they then told us they did have have so then asked for panettone with jam and butter, this took 15 minutes to appear and then another 3 minutes for the jam and butter so warm panettone was no longer warm. Service was very slow considering it was very quiet

AN
AliceN
Bristol
1 review
Dined on October 25, 2020
Overall5food5service5ambience5

Service was brilliant and very friendly. Catered perfectly for our kids. Food was hot and very delicious and came very prompt. Always enjoy a meal here, thank you

B
Becky
1 review
Dined on October 22, 2020
Overall4food4service5ambience3

Nice decor, food and very helpful and attentive staff.

FAQs

Carluccio's - Bristol, Cribbs Causeway does offer delivery in partnership with Deliveroo.

Carluccio's - Bristol, Cribbs Causeway is rated 3.7 stars by 51 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.