Brio Italian Grille - St. Louis - Frontenac

Sort by

Filters

1. OT

   OpenTable Diner

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   overall4food4service5ambience5

   Service was amazing - Eliza was our server and she was very attentive.

   Report
2. D

   Drsport

   St. Louis

   16 reviews

   2.0

   16 reviews

   Dined 4 days ago

   overall2food4service2ambience3

   We had to wait 45” or more for our food. The restaurant was clearly understaffed leading to delays. Our waitress ended up comping our meal as a result. Felt bad for her as she had no help.

   Brio Italian Grille - St. Louis - FrontenacResponded 2 days agoWe're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

   Report
3. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food2service1ambience4

   Our server, Kelsey, was extremely slow and not friendly. We were celebrating a couple of wedding anniversaries and she didn’t do anything to make the experience celebratory. She took forever to take our order and rarely checked on us. We had to ask several times for something that was missing. Food had been sitting on the warming station for an extended period of time before she brought it to us and it was obvious. We’ve enjoyed Brio in the past. But this was not anywhere close to previous experiences.

   Brio Italian Grille - St. Louis - FrontenacResponded 2 days agoWe're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

   Report
4. HM

   HittMe

   St. Louis

   6 reviews

   3.0

   6 reviews

   Dined 6 days ago

   overall3food2service3ambience4

   We have dinned several times at Brio over the years. We arrived shortly before our reservation at 7 pm and Brio was very busy. Our waiter was very friendly and clearly had many tables. Service was a tad slower than in the past, but given how short staffed many places are now, completely understandable and we were enjoying the ambiance and chatting with our family. Food also took longer, and my salad arrived with my dinner. We were a party of 6 and 4 people got dinner and then waited a good 10-15 minutes for the other 2 people to get their dinner meal. I can’t speak for everyone, but my chicken lemon was a disappointment. The broccoli was not cooked, it could not be cut with a knife, the chicken was cold but not sure if it was served cold or went cold while we waited for the other two meals to arrive. So over all, probably will go some place to celebrate a special meal out, but we have had many great meals at Brio in the past.

   Brio Italian Grille - St. Louis - FrontenacResponded 2 days agoWe are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us and will use your feedback for improvements in service.

   Report
5. OT

   OpenTable Diner

   St. Louis

   21 reviews

   4.0

   21 reviews

   Dined 6 days ago

   overall4food4service5ambience4

   Good dinner. The place was super busy with a lot of large groups (8+ to 16). Kind of noisy for casual dining.

   Brio Italian Grille - St. Louis - FrontenacResponded 2 days agoThank you! We hope to serve you again soon.

   Report
6. DA

   DAJD

   Las Vegas

   8 reviews

   vip
   1.0

   8 reviews

   Dined 7 days ago

   overall1food3service1ambience2

   The only part that was good about our experience was we arrived on time for our reservation and were seated promptly. No one came to our table for 15 minutes and it was someone saying that our waiter would be by soon and put bread and water on the table. The waiter showed up five minutes later and took our order- the two items my mother wanted to order we were told they were out of-eggplant and the pizza oven wasn’t working. 20 minutes goes by and we were not brought the wine or bourbon that we ordered- I saw it sitting at the bar. My husband got up to go ask someone to bring our drinks to us-a female employee very haphazardly brings the drinks on a tray to our table, sets the wine down in front of my dad who didn’t see her coming from behind him and he accidentally hit it it spilled a tiny bit luckily it didn’t get on him, but she didn’t even say she was sorry. she sat down the three bourbon on the rocks and I said, “ which one is which?” she looked at me like I was crazy and I said “one of them is supposed to be Knob Creek the other two were Elijah Craig do you know which one is which?” She didn’t speak a word she just stood there with a most unpleasant look on her face like “I don’t know lady deal with it!” When the food was delivered someone brought a tray with four entrées on it and set it down near our table and walked away, about a minute later somebody comes and actually serves it to us -three of us ordered the same salmon dish mine was gluten-free(no balsamic glaze). I said which one is gluten-free and he said they’re all gluten-free I said actually no they’re not the one without balsamic glaze should be the one that’s gluten-free. The four of us had our entrées our mother did not get hers until about 5 minutes later. thank goodness the salmon was decent or I probably would’ve walked out at that point.

   Brio Italian Grille - St. Louis - FrontenacResponded 2 days agoWe are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

   Report
7. T

   Tylami

   St. Louis

   34 reviews

   5.0

   34 reviews

   Dined on June 20, 2022

   overall5food5service5ambience5

   The food was fabulous as always, especially the Lobster Bisque!!

   Brio Italian Grille - St. Louis - FrontenacResponded 2 days agoWe appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

   Report
8. DC

   DaveC

   1 review

   1.0

   1 review

   Dined on June 19, 2022

   overall1food2service1ambience2

   Bad experience. I understand everyone is short staffed, but then don't take the reservations.

   Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

   Report
9. SJ

   SheliaJ

   St. Louis

   10 reviews

   vip
   4.0

   10 reviews

   Dined on June 19, 2022

   overall4food4service5ambience4

   Father’s Day dinner

   Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022Thank you for celebrating with us at Brio Italian Grille! We appreciate you sharing your experience with us and hope you visit us again soon.

   Report
10. r

    reganb

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on June 19, 2022

    overall3food2service4ambience3

    They seemed to seat everyone at once … waited a bit for our server but then we small talked and things got better. Bruschetta appetizer was good…. But very pricey for what you get. I ordered the salmon salad which was just ok…. The only good piece was the salmon….the lettuce was wilted and really was not impressive at all… for 21$ I could have made my own. My Mom’s chicken was overdone. On the plus side they did bring the birthday kiddo a dessert with a candle. This used to be a high end restaurant but I likely won’t be back.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
11. JH

    JohnH

    St. Louis

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food5service4ambience4

    Food was great server was new but he was great and he had a great personality

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
12. J

    Joyce

    St. Louis

    24 reviews

    4.0

    24 reviews

    Dined on June 18, 2022

    overall4food5service5ambience5

    Dinner was really good. It was crowded so we had to wait some even with a reservation. Our server was great. He did his best to get our meals out. Family friendly too!

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022Thanks! We're always happy to hear our team is going above and beyond for our guests. We look forward to serving you again.

    Report
13. TW

    TraceyW

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    Food and service were great!!!

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

    Report
14. LH

    LindaH

    St. Louis

    8 reviews

    5.0

    8 reviews

    Dined on June 14, 2022

    overall5food5service5ambience4

    The food was wonderful and the service was excellent. John took great care of us.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

    Report
15. DM

    DanaM

    St. Louis

    1 review

    3.0

    1 review

    Dined on June 13, 2022

    overall3food5service2ambience5

    Food and drink was great however our server was less than stellar. I frequent this restaurant a lot so this was out of the ordinary.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
16. O

    Outstanding

    St. Louis

    27 reviews

    vip
    3.0

    27 reviews

    Dined on June 13, 2022

    overall3food3service3ambience3

    Brio is tired and in need of refreshing. It has been going downhill for years. The men’s room is close to disgusting, certainly not acceptable. If the goal of this restaurant is to achieve mediocrity, it misses by just a little. .

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

    Report
17. OT

    OpenTable Diner

    St. Louis

    3 reviews

    1.0

    3 reviews

    Dined on June 11, 2022

    overall1food3service1ambience3

    Unbelievably bad service on the patio. Dirty silverware, 40 minutes to have our order taken, 50 minutes for food (2 pasta dishes,1 flatbread) to be served. Waitress told us how backed up the kitchen was despite many tables who arrived after us being served. Something went very wrong.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
18. m

    mikeg

    St. Louis

    1 review

    2.0

    1 review

    Dined on June 10, 2022

    overall2food2service2ambience3

    Just overall a bad experience. We regularly went before Covid issues but likely not go back anytime soon. Had reservations, no issues at all . We sat outside. However , we were not addressed for about 10-15 minutes. Server first went to another table that was seated after us. No big deal but he then went to other tables before addressing us. Then we decided we better order everything when he shows up. We did that . He was nice but never saw him again until end of meal but he talked to other tables for a long time. Food, First I had a side chopped salad . It was brought out by a person from the kitchen . It was soggy and drenched in dressing. No taste , reminded me of being at a buffet where you get the bottom of the bowl. So easy to simply dress salad before serving instead of something that was clearly sitting around . Since waiter disappeared, I simply ate it as it was. No pepper or salt on table so went to another area and found some and brought it back. Next out popped the food. Someone else brought that to the table. Still no interaction with waiter. Wife’s salad seemed fine .I had the chicken on top of herb noodles with a red sauce and fresh mozzarella. It was ok but for 25.00 not worth any of it. The chicken breast was fine . The herb noodles were really heavy cream Alfredo sauce. The red sauce was on edge of plate and not much. The cheese was minimal on top and not melted. I would not send it back even if waiter came over but would have really liked more red sauce. That was not going to happen since no one came back. Basically it was fried patty on top of Alfredo pasta. I ate it thinking this was not the same as before when I came . I also noticed that my soda was out and wife could not get a second drink since waiter simply talked to others . Finally at the end of meal it started to rain so waiter returned and took our plate and brought check. I paid and tipped 20%. Overall disappointing even if short staffed.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

    Report
19. A

    Ashleigh

    Chicago

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    They made my birthday dinner amazing can not wait to go back!

    Brio Italian Grille - St. Louis - FrontenacResponded on June 22, 2022Thank you for celebrating with us at Brio Italian Grille! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
20. CW

    CarolW

    St. Louis

    6 reviews

    3.0

    6 reviews

    Dined on June 9, 2022

    overall3food3service4ambience4

    Service wasn't great - I had to ask for my fork to be replaced twice before I could eat. I understand that most restaurants are understaffed these days so I don't make a big issue about service. Having said that the server was pleasant and friendly. We were seated outside along Clayton so the traffic was a little loud. My food was the disappointing part of the experience. I ordered pesto primavera. It was very bland and oily. I had about 1/3 of a cup of oil at the bottom of the bowl when finished. Didn't taste like pesto at all. My companions ordered other dishes and were happy with theirs.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
21. BM

    BarbM

    1 review

    3.0

    1 review

    Dined on June 8, 2022

    overall3food5service2ambience5

    Hostesses not very warm. The waitress only came back to our table once after we received our food.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
22. MB

    MargaritaBill

    St. Louis

    22 reviews

    vip
    5.0

    22 reviews

    Dined on June 8, 2022

    overall5food5service5ambience5

    Food was outstanding as usual. Our server Rachel was excellent and I would ask for her again.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Rachel. We look forward to serving you again.

    Report
23. HB

    HarryB

    St. Louis

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service4ambience5

    Only criticism would be that on open table they asked if we were celebrating an occassion. I wrote that it was my wife's birthday that day. There was no acknowledgment of her birthday whatsoever. Don't ask if you are not going to acknowledge. The food was very good and reasonably priced. The waiter was very nice and friendly, but service was a little slow. Suspect waiter had too many tables.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022Thank you for choosing Brio Italian to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
24. D

    Dsis1

    St. Louis

    41 reviews

    vip
    5.0

    41 reviews

    Dined on June 4, 2022

    overall5food4service5ambience5

    We dined out on the patio. It was a reunion of old friends so we were there awhile. The service was very good.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

    Report
25. JW

    JonathanW

    St. Louis

    6 reviews

    2.0

    6 reviews

    Dined on June 4, 2022

    overall2food2service5ambience4

    Ambiance was nice but we found the food mediocre. I had the shrimp and lobster fettuccine which I found to be way too soupy of a sauce which was also very bland. It was probably the worst version of this dish I've ever had andI would much prefer the Olive Garden version of it. My wife had the Chicken Limone which was decent. The sourdough bread was great. I was thinking I could at least have a nice desert to make up for the bad fettuccine, but they weren't doing a desert menu currently and only offered one type of gelato. Overall it was a disappointing experience.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
26. CL

    CharleyandLiz

    St. Louis

    261 reviews

    vip
    4.0

    261 reviews

    Dined on June 3, 2022

    overall4food4service5ambience5

    Great service!!!

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022Thank you. We look forward to serving you again and providing you with an unforgettable experience!

    Report
27. OT

    OpenTable Diner

    St. Louis

    2 reviews

    vip
    3.0

    2 reviews

    Dined on June 2, 2022

    overall3food4service2ambience3

    Had 5:45 reservation as we had Fox tickets at 7:30. Got order in very quickly yet took nearly an hour to receive entrees! Server was lovely and apologetic - issue must have been kitchen.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
28. s

    spoonball

    Naples

    75 reviews

    vip
    3.0

    75 reviews

    Dined on June 2, 2022

    overall3food2service4ambience4

    Lamb chops were way over cooked. Lasagna was generous but bland. Brio fancies itself an Italian restaurant but it pales in comparison to most restaurants on The Hill. Not happy that they don’t take reservations for outdoors; first come first served only.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
29. Q

    Queenoftravel

    St. Louis

    19 reviews

    vip
    5.0

    19 reviews

    Dined on June 1, 2022

    overall5food5service5ambience5

    Special service , great food, alwAys wonderful. Love this place.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

    Report
30. t

    tomd

    St. Louis

    2 reviews

    4.0

    2 reviews

    Dined on May 31, 2022

    overall4food3service5ambience5

    Food was cold when it arrived.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

    Report
31. d

    deans

    St. Louis

    12 reviews

    vip
    3.0

    12 reviews

    Dined on May 31, 2022

    overall3food3service2ambience4

    Low staffing

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
32. RL

    RamL

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 31, 2022

    overall5food5service5ambience5

    Had dinner with a friend. The front desk staff seated us promptly. Marian our server went above and beyond and took care of all our orders of drinks and food (and food-to-go). No rush service. Smiling and empathetic. Clear communication. Loved the ambience, the good flavors, and the tasty Sauvignon Blanc! Highly recommended!

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
33. s

    stevek

    Chicago

    31 reviews

    vip
    3.0

    31 reviews

    Dined on May 30, 2022

    overall3food3service3ambience3

    The pork chop entree continues to be a winner - well cooked and delicious. The lobster bisque, on the other hand, was a brothy liquid with not even a tiny bit of seafood in it. It was luke warm as well, like all 5 of our entrees. Overall we had a nice time, but staffing issues still seem to affect Brio.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
34. JS

    JudyS

    St. Louis

    3 reviews

    4.0

    3 reviews

    Dined on May 29, 2022

    overall4food3service5ambience4

    This was my second time dining with you. The first was not a good experience. I was open for giving a second try. The food was not hot just lightly warm. The brocollini was just broccoli cuts. A disappointment. Not sure about a third time.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
35. SM

    SaraM

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Lindsay was our waitress on the patio and couldn’t have been nicer. Attentive and friendly! Thank you Lindsay for a great experience

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Lindsay. We look forward to serving you again.

    Report
36. AS

    ArchitectSteve

    St. Louis

    41 reviews

    vip
    4.0

    41 reviews

    Dined on May 28, 2022

    overall4food4service4ambience4

    Good food, good service, friendly and aerie space inside.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

    Report
37. JM

    JillM

    San Francisco

    11 reviews

    4.0

    11 reviews

    Dined on May 27, 2022

    overall4food4service4ambience4

    Service was slow and apologetic.

    Brio Italian Grille - St. Louis - FrontenacResponded on June 10, 2022We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
38. M

    Margery

    St. Louis

    13 reviews

    vip
    4.0

    13 reviews

    Dined on May 26, 2022

    overall4food4service5ambience4

    Our server was great

    Report
39. s

    simplyreddish

    St. Louis

    45 reviews

    4.0

    45 reviews

    Dined on May 22, 2022

    overall4food5service5ambience3

    Even though the restaurant wasnt full it was extremely loud. Impossible to hear each other across the table and even more difficult with hearing aids. Food and service are great but overall too loud

    Brio Italian Grille - St. Louis - FrontenacResponded on May 23, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
40. LG

    LorraineG

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    I was celebrating my daughters graduation from SLU and we had a wonderful experience. The food was delicious and the service was great!

    Brio Italian Grille - St. Louis - FrontenacResponded on May 23, 2022Thank you for celebrating with us at Brio Italian Grille! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report