Bisutoro at The Biltmore

4.1 (374)

$31 to $50

Japanese

2502 E Camelback Rd 119, Phoenix, AZ 85016

Make a reservation

Bisutoro at The Biltmore

4.1

$31 to $50

Japanese

Biltmore

Make a reservation

2 people

Nov 9, 2026

7:00 PM

Booked 1 time today

About this restaurant

Good for business meals
Charming
Good for groups

Upscale-casual Japanese American eatery serving sushi, steaks, cold beer and cocktails in a stylish spacious atomosphere.

Dining areas

Additional information

Dining style
Casual Elegant
Price
$31 to $50
Cuisines
Japanese, Korean, American
Hours of operation
Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 4:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
Phone number
(602) 560-0033
Website
http://www.obonsushi.com/
Payment options
AMEX, Mastercard, Visa
Dress code
Business Casual
Delivery & takeout
Order direct

Location
2502 E Camelback Rd 119, Phoenix, AZ 85016
Neighborhood
Biltmore
Cross street
24th St & Camelback Rd
Parking details
Private Lot
Additional
Beer, Cocktails, Full Bar, Wine

Offers

Omakase Sake Flight!
1 - 10 people
Multiple dates available
Sun - Thu - 11:30 AM - 4:00 PM, 4:00 PM - 8:15 PM,Fri - Sat - 11:30 AM - 4:00 PM, 4:00 PM - 9:45 PM
Indulge our Omakase Sake Flight! The flight will guide you through a variety of four hand curated sakes ranging from Nigori to Junmai Daiginjo. Make your reservation NOW!

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Bisutoro at The Biltmore.

4.1

(374)

4.1Food
4.3Service
4.3Ambience
3.7Value

Noise • Moderate

Loved For

Phoenix / Arizona
Good for groups
Phoenix / Arizona
Healthy
Phoenix
Good for groups
Phoenix
Healthy

Review summary

AI-generated from verified diner reviews

Bisutoro at the Biltmore offers an inviting atmosphere with "delicious food" and "great service." Diners appreciate the "high quality ingredients" and "beautifully prepared" dishes. However, some guests noted inconsistencies in portion sizes and menu changes. It's a "fantastic" spot for a quieter dining experience, especially for those seeking attentive service.

374 Reviews

J
Jenny Gold
Unspecified2 reviews
5.0
Dined on October 8, 2026
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Loved it! The staff were super helpful and food was delicious!
Bisutoro at The BiltmoreResponded on October 11, 2026
Hello Jenny! Thank you for taking the time to leave your positive feedback! We are happy to hear that you had a great experience and we will make sure your next visit is even better!
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B
Bruce Gold
Baltimore3 reviews
2.0
Dined on September 18, 2026
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 5
Sushi was marginal at best, very small portions, missing avocado, spicy tuna hand roll was far from the best I’ve had. I would not go back.
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D
Divina Gold
Phoenix45 reviews
5.0
Dined on August 29, 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great food and service. Loved sashimi and nigiri’s.
Bisutoro at The BiltmoreResponded on September 11, 2026
Hello Divina! Thank you for leaving your positive feedback! We are happy to hear you had a great experience! We look forward to having you dine with us again!
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C
Carrie Gold
Phoenix7 reviews
5.0
Dined on August 11, 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We had wonderful service and lovely cocktails. Good happy hour experience.
Bisutoro at The BiltmoreResponded on August 15, 2026
Hello Carrie! Thank you for taking the time to leave feedback about your experience. We are happy to hear that you enjoyed the cocktails and service provided. We look forward to having you join us again!
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S
Samantha Gold
Munich7 reviews
2.0
Dined on August 2, 2026
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 1
Bisutoro disappointed me SEVERELY. The sushi is fine, but for the price tag, I would expect GREAT sushi. The cooked food is genuinely awful. The gyoza tasted like eating straight cilantro. The beef and broccolini was genuinely awful- it was chewy, bland, and was EXTREMELY overpriced. I honestly would’ve rather gone to Panda Express. The crispy chicken was fine, but our server told us it was white meat/chicken breast when it was actually dark meat. Again, for the price tag, incredibly disappointing. Won’t be returning.
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H
Heather Gold
Phoenix23 reviews
5.0
Dined on July 20, 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Hayden was our server and he was great! Attentive without hovering. It is hard to find quieter restaurants that my elderly parents can enjoy. Bisutoro was fantastic because, although there is music, it is not loud. Both parents wear hearing aids and talk softly so loud restaurants (most, sadly) are an exercise in frustration. Let’s talk about the food! If was great! High quality ingredients, beautifully prepared and plated. Good portions and great sauces and accompaniments. Thank you Hayden and Bisutoro for a very nice evening. We will be back.
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T
Taylor Gold
Phoenix4 reviews
1.0
Dined on July 19, 2026
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
We made a reservation for 6 on a Saturday night at 7:30 pm. Our whole group showed up, and then the hostess and some type of manager tell us that they "probably" can't get us in tonight - they said they are "understaffed" and that there are other bigger parties there and coming in that they need to seat and get in. The manager type person said she is also working the bar and said we may be able to get seated in 45 min, but that to understand service will take awhile and the kitchen is really stressed right now "so don't leave us a bad review - we want to let you know before you get seated that we are understaffed and don't have time to see you".
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E
Eli Gold
Phoenix14 reviews
3.0
Dined on July 11, 2026
1. Overall 3
2. Food 3
3. Service 4
4. Ambience 3
This is a nice place, the food was good and the service was excellent. (I don’t think they work with open table anymore)
Bisutoro at The BiltmoreResponded on July 15, 2026
Hello Eli! Thank you for your feedback. We are glad to hear that you enjoyed the food and service! We do still work with open table and apologize if your reservation was missed. We will address this with the staff to avoid errors moving forward. We hope to see you again! Sincerely, The Bisutoro Team
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a
angela Gold
New York City9 reviews
3.0
Dined on July 4, 2026
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 5
Bummed they changed the menu, it was a must-go before and now it’s just ok
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D
Dan Gold
Phoenix37 reviews
4.0
Dined on May 25, 2026
1. Overall 4
2. Food 4
3. Service 2
4. Ambience 4
The food was good and the server was nice but very slow.
Is this helpful?

Dining areas

Additional information

Dining style
Casual Elegant
Price
$31 to $50
Cuisines
Japanese, Korean, American
Hours of operation
Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 4:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
Phone number
(602) 560-0033
Website
http://www.obonsushi.com/
Payment options
AMEX, Mastercard, Visa
Dress code
Business Casual
Delivery & takeout
Order direct

Location
2502 E Camelback Rd 119, Phoenix, AZ 85016
Neighborhood
Biltmore
Cross street
24th St & Camelback Rd
Parking details
Private Lot
Additional
Beer, Cocktails, Full Bar, Wine

FAQs

Business casual is the guide, aim for neat, put-together clothing rather than formalwear; it suits the restaurant’s upscale-casual, casual-elegant setting.

Yes, families dine here and guests report welcoming, family-friendly service, including birthday celebrations with children and repeat family visits where kids left happy.

Bisutoro at the Biltmore is often busiest on Saturday nights and during holidays, when reviewers report larger parties and seating delays; Sunday evenings and some Friday nights have been described as surprisingly quiet and lightly populated.

Yes, reviewers report you can call to discuss allergies (one noted a phone prompt for allergy calls and spoke with manager Josh), and staff have accommodated celebration requests like complimentary desserts.

Bisutoro is a great pick during its daily Happy Hour (posted 4:00–6:00 pm) for drinks and happy-hour bites, while Sunday evenings have been described by guests as a quieter time to dine.

If you’re after the happy-hour deals, the restaurant’s daily happy hour is a great choice; for a quieter evening, Sunday nights tend to be more relaxed.

Guests commonly describe portions as good to generous, several reviews specifically call the portions “good” or “generous.”

Lunch, Daily 11:30 am–4:00 pm; Happy Hour, Daily 4:00 pm–6:00 pm; Dinner, Mon–Thu, Sun 5:00 pm–8:30 pm; Fri, Sat 5:00 pm–10:00 pm.

Yes, Bisutoro’s moody, stylish dining rooms and multiple positive anniversary and couples visits make it a lovely choice for a special evening.

How FAQ content is generated

Make a reservation

Bisutoro at The Biltmore

4.1

$31 to $50

Japanese

Biltmore

Make a reservation

2 people

Nov 9, 2026

7:00 PM

Booked 1 time today

Bisutoro at The Biltmore

Make a reservation

Bisutoro at The Biltmore

Make a reservation

About this restaurant

Dining areas

Additional information

Offers

Omakase Sake Flight!

Concierge
AI Beta

Menu

Reviews

Loved For

Review summary

Dining areas

Additional information

FAQs

What is the dress code for Bisutoro at the Biltmore?

Is this restaurant kid-friendly?

When is this restaurant busiest and quietest?

Can I make any special requests before I arrive?

When is the best time to go to Bisutoro at the Biltmore?

What is the best day to go to Bisutoro at the Biltmore?

What are the portion sizes like at this restaurant?

What are this restaurant's opening hours?

Is this a good pick for date night?

Make a reservation

Bisutoro at The Biltmore

Make a reservation