There’s not enough servers, food didn’t come with correct side, which was charged at the end, drinks/food took forever, food never came out, drinks never came out, and on top of everything it was a birthday party.
Amaizing place wonderful food and great company we love
Great new rooftop restaurant and bar with nice city and sunset views.
Good food a little expensive great ambiance
Awesome food and dessert. Drinks were really good but all on the pricier side
The chicken kabob was AMAZING as well as the eggplant, zucchini, & Squash appetizers. Definitely will go back.
We made a reservation at 10:15 and when we arrived at 8:30 (early for drinks) they told us they could seat us early. They sat our table of 3 at a tiny table for 2 with a 3rd chair squished between our table and another table so I was literally back to back w the next table and their baby in a high chair directly to my left. Meanwhile we watched as a table for 4 directly next to us was empty for about 20 minutes, then filled with only a 2-person reservation. We ordered our meal at 8:42pm. At 9:16 my appetizer came. At 9:32, we were rudely asked to move to another table. Another table for just 2, with 3 chairs squished. At this point we were basically part of the table next to us with me sitting at their head (even to the point that every time a drink or food for their order came they asked us first thinking we were all at the same table). That being said, not one thing was ever delivered to our table or other tables by their actual waiters, hence never knowing who ordered what when they brought things over. At this point it’s 10:05. Still no food. Still not one visit from our waiter. We complained as we had ordered over an hour and 15 minutes prior. The manager finally came over and offered us shots.... as if we were in a 2 star cheap restaurant! Who offers shots at a classy, expensive dinner place!??? However, my 2 friends ordered Tequila and since I do not do shots I had to wait until he came back to ask to ordered a glass of wine as he never even offered me anything when I said I didn’t want tequila. When he delivered the tequila, again, a lengthy time later, he took the limes and the 3rd shot away with him when i said i didn’t want the 3rd shot and never gave any to my friends. The wine took another exuberant amount of time. Dinner finally came at 10:22 (I have time stamps on all the photos taken of our food, location of table/chair, etc). The food that came for the price we paid was a joke. More octopus and burrata come with the orders at iL gabbiano!!!
Let me start with the pros:
I guess if you go to only have drinks with friends is good. However, dinner was subpar, especially for the high price point. We order the calamari which were good, the lobster squid ink pasta which barely had any lobster or flavor for that matter and the chicken kebabs which are grossly overpriced. My recommendation is that there are far way better and plenty of places in Miami to go spend $150+ on a dinner for 2!
I went to Astra to celebrate my birthday and it was so difficult to make a reservation for a large party (18). Fortunately, they made it happen and accommodated us after many phone calls which were never answered, by the way. They called me the day of the event to confirm and that’s when I was able to speak to them.
When we arrived, they sat us in what seemed to be an improvised area as they didn’t have any other area to sit a large party. We ended up sitting on the side of the kitchen door, the cleaning mops were visible and actually came out in many of my pictures.
Anyway, we ordered two bottles of wine and appetizers. The red wine bottle was so hot it was almost like a soup! I even mentioned it to the waiter before he opened it and he insisted it was room temperature. Didn’t even let me taste it before walking away and as soon as I tried, I had to spit it of how warm it was. They ended up changing the bottle.
Part of the my guests were delayed a few minutes and the manager asked me for their ETA and said that if they were going to take more than 10 minutes, he was going ask us to leave the table even when we had already two bottles opened and appetizers on the table!!! Was I supposed to get up and hold the bottle and appetizers?
Once my party arrived, service was slow. one of my guests ordered a plate and when everyone’s food had already arrived, she had to ask for hers and that’s when they informed her that they didn’t have it available. She ended up having to share someone else’s food.
The place is very pretty and the ambiance is great. Food was great, just very pricey. Just wished they had more people working to provide a better service.
Great food. Great ambiance and great service. Def going back
La comida estuvo bien, pero tardó mucho. No había café...
Poor customer service. I was rushed to leave my table as soon as I paid my bill, while my toddler fell asleep on the sofa.
Awesome music great looking crowd nice breeze being on rooftop and food was great
Not a great date location, it’s cool to hang out with friends, good drinks and loud music. Overall a fun place to hang out. The food was actually pretty good.
Lobster pasta took 2 hours and drinks were not made correctly. Great waiter though
Place is amazing. Service is good. Food is bad, and over priced.
The view was beautiful! Unfortunately, I waited 25 minutes for a drink , and hour for my appetizer and they served new guests my food who had just got there after I was there for over and hour with no food, I even complained to my waiter , the host and manager, never again
Great service and the views are awesome. I recommend going for happy hour.
Beautiful terrace with a great ambience!
I ordred a quinoa Greek salad and it was most likely a chickpea (from a can) salad with sparkles of quinoa. It says baby kale and had barely on my plate. Octopus was good. I ordered some eggs for brunch it says that they all come with a side a fries. I had to ask for them to bring it. $150 for 2 doesn't worth it
It’s a pretty place the food it’s okay ! But the services was really slow he was nice but he needs to be more alert to the customers, it took us over an hour to get the check and they over charge us for something we never got!
Nice place, i had a good time. Excellent service, music and food
Brunch was amazing but I went for dinner on Wednesday and it was HORRIBLE. FOod didn’t taste good at all and the service was horrible.
El ambiente es súper bueno!! La comida es súper rica, la cantidad es poca para el precio, pero vale la pena visitar
Blew my expectations away.
The service isn’t good. It could improve a lot, because the customer experience isn’t aligned with the expectations of the place.
Delish food. Waiters need to dress up more.
Fabulous rooftop venue w views of the city - perfect for sunsets. Great eats.
Love the ambiance, especially during sunset time. The wine list was fantastic and all of the staff were super nice! I'll definitely be back
The food was excellent but the service and lack of common sense and knowledge from the waitress to the servers was much to be desired. They don’t know what a cocktail napkin is, took 15 mins to get salt/pepper and initial drinks to the table took almost 20mins.
We had a reservation at 9pm, at 9.20 we got a text that our table was going to be ready. I was parking but rest of the party was there and checked in with the hostess. At 9.30pm they told us the waiting list is 1 hour and half. We were from out of town and stuck in the place. They sat us 45 mins later. We have our appertizers before water, and I got our drinks (wine) at 11.45pm.
It’s all about location. Rooftop. Wynwood. What more too add? Great choice of the slated fish. Not inexpensive but perfect for a special occasion. Service could be better; our server was very helpful but the locale was clearly understaffed.
Expensive but nice ambience .. nyc rooftop style overpriced, I had great time
Good food .. everything else is overhyped and overpriced
The setting is outstanding and so is the food and cocktails. This place is lacking in service and we blame its newness. Server was obviously not trained and we saw tons of employees just standing around not doing much. We hope management will read reviews and put emphasis on service. We’ll be going back and will hopefully be able to report on improvements.
It’s a great place.. I was left with some mixed feelings about the food, all of it was good but.. missing something to be ‘perfect’.. the fish was great but overly salty, and I love salty.. the meat was good but expected more.. I’m Argentine :) the cheesecake was awesome!! So was the wine..
Astra was fabulous! We had a great time! The food was delicious! Our waiter Melvin gave very good service and the place itself is beautiful. I will say the food is quite pricey so be prepared to spend but it’s all worth it. I highly recommend Astra!
Lester was INCREDIBLE!!!!!!! He went above and beyond. We will definitely come back and hope we have Lester as our server.