Pizza Rustica Restaurant & Bar

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1. RD

   RachelleD

   1 review

   3.0

   1 review

   Dined on March 5, 2023

   overall3food4service3ambience3

   Plates were dirty on the table and the table hadn't been wiped down. We all got beer just out of the bottle I wished I had for a beer glass since I add lime to my beer I had to use the cup the limes came in. Pizza was delicious tho

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2. RS

   RachelS

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on February 14, 2023

   overall5food5service5ambience4

   A group from work came here for lunch. Hard to find a restaurant that easily blends vegetarian and meat options. There were multiple choices for both. Service was friendly. We all enjoyed it and agreed we would return. The patio in summer would be great.

   Report
3. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on December 29, 2022

   overall5food5service5ambience5

   We were downtown for a show and went for dinner. The BBC service, food and location were perfect. Will visit there again.

   Report
4. SF

   ShonaF

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on December 9, 2022

   overall3food4service1ambience3

   Girls weekend. Had been with my family once before and it was amazing. This time around, it was not the best. The service was terrible and two dishes of the 4 were cold and food did not taste good. I will not be back.

   Report
5. GC

   GlevC

   Toronto

   1 review

   3.0

   1 review

   Dined on December 2, 2022

   overall3food3service2ambience2

   I ordered the seafood pasta which only had shrimp and calamari. The restaurant didn't have mussels, chicken and espresso, since their espresso machine was broken. Service was slow, with only one server.

   Report
6. JL

   JulieL

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on September 30, 2022

   overall5food5service5ambience4

   The food at this restaurant was delicious, and although the restaurant was not big, they still easily accommodated our group of 10, and didn’t make any fuss about separating bills. I would definitely come back here again.

   Report
7. OT

   OpenTable Diner

   Toronto

   1 review

   vip
   1.0

   1 review

   Dined on September 22, 2022

   overall1food1service3ambience2

   Undercooked pasta and the worst chicken ceasar salad I’ve ever had. Save your money!

   Report
8. L

   Lady

   Montreal

   1 review

   2.0

   1 review

   Dined on September 22, 2022

   overall2food2service2ambience4

   The food was mediocre and took over an hour to come, despite the restaurant not being overly busy.

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9. LA

   LAWY

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on September 16, 2022

   overall2food3service3ambience2

   We were disappointed that the menu on Open Table is not the menu that is currently in use at the restaurant. In particular, none of the vegan options such as the veggie pizzas with Daiya cheese and the vegan taco salad are on the menu. Link to actual menu : https://pizzarustica.ca/assets/menu/PRMENU2022_D5.pdf For a vegan option, we ordered the veggie calzone with no cheese, which was dry without the cheese. Would suggest the addition of some sauce to replace the cheese. Did not appreciate that the Open Table reservation was not marked as honoured and we had to contact Open Table to obtain the points and to ensure we were eligible to post this review. Server was pleasant, friendly and efficient. But only two servers before a Jays game was insufficient. Restroom facilities could have use some work before the rush. Clean but supplies (paper, towels, soap) were almost out, not in their proper holders and would not have lasted the dinner hour.

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10. D

    Davek

    Las Vegas

    5 reviews

    2.0

    5 reviews

    Dined on September 7, 2022

    overall2food3service1ambience1

    As much as we were looking forward to this preshow dinner, that’s how much it was a disappointment. The service was nonexistent, you are forgotten about very quickly half our food was delivered, and the other two people at our table never saw food, even though we asked the waitress several times to follow up. Such a disappointment . Definitely a non-recommendation

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11. JS

    JuliaS

    Edmonton

    2 reviews

    2.0

    2 reviews

    Dined on September 7, 2022

    overall2food3service1ambience1

    First of all, I made my reservation for 7 people weeks in advance, when I got there they didn’t have a table for us. Thankfully two of our guests cancelled so we squeezed into a small table. There is no AC so it was incredibly hot and uncomfortable. They didn’t have any glasses left so we weren’t able to order any water either ice. They did provide room temperature bottled water . When the glasses finally did become available, I had to ask our server to get some for us because I could see they were running out again. We ordered some appetizers, the server didn’t bring any side plates for a table of 5 people….so of course I had to ask for some and of course they never came. Not once did our server apologize for any of the mishaps. I will not be going back

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12. J

    Jess

    Toronto

    1 review

    3.0

    1 review

    Dined on August 28, 2022

    overall3food4service1ambience3

    Food was fantastic! Service was poor. Had to ask other servers for cutlery and more water. Our server never had a smile on her face and looked fed up with her job. Left as soon as we paid, not a great experience.

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13. SS

    SheenaS

    Toronto

    5 reviews

    3.0

    5 reviews

    Dined on August 28, 2022

    overall3food2service4ambience3

    Server was kind and pleasant. Pizzas weren’t great, dough was tough, edges burnt. Things were slow. Bathrooms were dirty. Wraps were good and drinks were good! It’s pricey for what it is. Overall not super impressed, the ambiance wasn’t great, things just felt a little grimy but it was late and a last minute option. Might be better during regular hours.

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14. W

    Wealthy

    Toronto

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food1service1ambience1

    Unfortunately the place was very dirty and super hot. Was a bad experience. Nothing like the advertisement video.

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15. SB

    SeanB

    Toronto

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food1service1ambience2

    Best suited to serve take-out Pizza. Pizza was the only edible food that was served and the service was the worst I have had in over 20 years.

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16. S

    Siobhan

    Exclusive

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food1service1ambience1

    Had a reservation for Saturday Aug 27th and they didn’t even save a table for us. Will never recommend this place anyone and will never go back. Very poorly ran. Completely disgusted with them

    Report
17. AB

    AnnB

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on August 26, 2022

    overall3food4service1ambience3

    Food was great. Service was awful. Waiter forgot our garlic bread. My husband asked for a beer. Never arrived.

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18. M

    Margie

    Toronto

    18 reviews

    5.0

    18 reviews

    Dined on August 17, 2022

    overall5food5service5ambience5

    Doug, our server was great. As busy as it became after the Blue Jays game, whenever he came to our table he came with a smile. The food was yummy, and the Pinot went down too fast! A new favourite whenever we come down for a Jays game!

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19. BW

    BethW

    Toronto

    8 reviews

    vip
    3.0

    8 reviews

    Dined on August 6, 2022

    overall3food5service2ambience3

    Food was great; service very slow. Manager did come to table several times to apologize. As with many restaurants currently, they are understaffed. Waitress asked us to pay before our food had arrived (we’d been waiting an hour) which was kinda weird.

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20. MP

    MichelleP

    Toronto

    22 reviews

    vip
    1.0

    22 reviews

    Dined on August 6, 2022

    overall1food1service1ambience1

    What service? Made a reservation at Jon for 5:20 and NO ONE seven attended to us. We were told to seat ourselves. No chilled drinks and horrible staff that neglected everyone. Those sitting there prior to us were complaint. We had to leave otherwise we would not have made the concert we were attending.

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21. D

    Disappointed

    Toronto

    5 reviews

    1.0

    5 reviews

    Dined on July 27, 2022

    overall1food3service3ambience1

    The tables, patio and bar in the restaurant were covered in dirty dishes the entire time we were in the restaurant. The staff made no attempt to tidy things. I can appreciate being understaffed but this very unappetizing to see and the staff seemed to be wandering around aimlessly. Food was okay but would not return. Also find it a bit strange that a staff member decided to go into their car which was parked at the front of the restaurant and change their shirt several times in front of the patio guests.

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22. d

    dubmoll

    Dublin

    32 reviews

    vip
    2.0

    32 reviews

    Dined on July 17, 2022

    overall2food4service2ambience1

    The pizzas were delicious but the service and ambience of the restaurant needs serious improvement. The cleanliness also was not as it should be..whoever us running this place needs to take these issues seriously and prioritise as they are equally if not more important the food.

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23. OT

    OpenTable Diner

    Ottawa

    3 reviews

    2.0

    3 reviews

    Dined on July 15, 2022

    overall2food2service2ambience2

    I was very disappointed by this meal. Warm beer, terrible pizza that was overpriced, not a nice ambiance at all. Server was friendly but didn’t know what drinks they had available. Sprayed neighbouring tables with lysol while we were eating which wafted over and we had to breathe in. Yuck. Would never return.

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24. JG

    JGis

    Toronto

    1 review

    1.0

    1 review

    Dined on July 8, 2022

    overall1food1service1ambience1

    Good, service and overall experience was awful. Flies everywhere.

    Report
25. JW

    JanetW

    Toronto

    1 review

    5.0

    1 review

    Dined on June 28, 2022

    overall5food5service5ambience3

    Friendly staff. Good food. Great location near rogers centre.

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26. a

    amandad

    Toronto

    1 review

    vip
    1.0

    1 review

    Dined on June 4, 2022

    overall1food1service1ambience1

    We showed up for our reservation of 12 on Saturday at 7 PM. There were no tables available besides a table of 4. The girls face when I told her our group amount and the reso time was pure shock. She said she would look into it then proceeded to walk away and continue on with her day… she didn’t come back for an update. Another group showed up at the same time with 8 people. We kind of laughed together saying there’s zero chance they can fit everyone. There were 2 people working for a full restaurant and I heard a lot of apologies being made to tables while waiting for our reso. This wasn’t a good sign so we decided to leave. We planned our evening around this and had 4 kids with us. We then had to find somewhere else to go which at 7 on a Saturday of a jays game is very hard. Very frustrating. Please manage your reservations more properly.

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27. SL

    SamL

    Toronto

    9 reviews

    vip
    2.0

    9 reviews

    Dined on April 29, 2022

    overall2food3service1ambience2

    Food was ok service was horrible. Half the staff were smoking outside my window while one waitress was barely keeping up with 3 tables. Received our food and then extra plates were wet. Considering how Un-busy the place was it should have been way better

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28. EL

    ELAINED

    Toronto

    1 review

    1.0

    1 review

    Dined on March 26, 2022

    overall1food4service1ambience2

    Our server (Kelly) was horrible. Her attitude towards the entire party was disgusting. She was only nice to us when it was "Tip Time". She seemed bothered the entire night . I get people have bad days but to the experince a horrible one was uncalled for. I booked a party for 10 for a 40th bday party ....people came from out of town. It was embarrassing and I will definately be writing a google review on this. HORRIBLE EXPERIENCE!!!

    Report
29. OT

    OpenTable Diner

    Toronto

    1 review

    2.0

    1 review

    Dined on March 4, 2022

    overall2food2service2ambience2

    Too cold inside

    Report
30. KS

    KristinS

    Naples

    9 reviews

    1.0

    9 reviews

    Dined on January 15, 2022

    overall1food1service1ambience1

    I made a reservation thinking that the patio would be open due to no indoor dining because there were reservations available to be made. Google also said they were open, but they weren’t. When I got there I thought that I may have gone to the wrong location but I was at the right one. I called and the voicemail also directed me to making a reservation online. Really upset that I went all the way there for it not to be open for even takeout.

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31. SA

    ScottA

    San Francisco

    11 reviews

    vip
    4.0

    11 reviews

    Dined on December 19, 2021

    overall4food4service4ambience3

    They were late opening so we actually thought they had closed - the server started off busier with setting up and catching up - it appeared she didn’t know we had a booking for noon and therefore wasn’t rushing. After a disappointing start service improved and ended on a good note.

    Report
32. LA

    LoriA

    Toronto

    9 reviews

    5.0

    9 reviews

    Dined on November 13, 2021

    overall5food5service5ambience5

    Great pizza and excellent service

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33. z

    zzi2u

    Toronto

    1 review

    2.0

    1 review

    Dined on October 30, 2021

    overall2food3service2ambience2

    nice waitress, understaffed, lots of flies, probably better as a takeout restaurant

    Report
34. SB

    SydB

    Toronto

    1 review

    1.0

    1 review

    Dined on October 7, 2021

    overall1food2service1ambience1

    Food was fine, but the service was absolutely terrible. We practically had to beg to be seated or have our order taken despite the place being empty and multiple staff lounging around. Would not return or recommend to others. None of the staff wore their masks properly, or checked vaccine cards. 0/10 is my actual rating.

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35. OT

    OpenTable Diner

    Toronto

    29 reviews

    vip
    1.0

    29 reviews

    Dined on October 2, 2021

    overall1food1service1ambience1

    I had massage therapy nearby Rustica this morning and since I had a craving for pizza, I booked at this place, which I had dined at before, pre-pandemic. I booked for noon. I get there at quarter to, doors are locked. No one is inside, lights are out except for mandatory security lights, as in most shops. I am thinking perhaps they open right at noon? So I wait until noon. No one comes, same situation. I try to see if there is another entrance. Zero. Zilch. Nada. What's weird is that both on their website and at the door, it says open 24 hours. What the hell ? I went to Earl's instead where I had..... chicken wings! If a place is closed due to Emergency, at least, put a sign in the door! I called the number on the website. Voicemail, box full, can't leave a message.... Don't waste your time! Go elsewhere.

    Report
36. H

    Healeyw

    Las Vegas

    1 review

    1.0

    1 review

    Dined on September 28, 2021

    overall1food1service3ambience1

    Pics on webpage and google are deceiving. Place is more like a take out stall than a restaurant and bar. Food was very bad. Calamari felt like chewing on rubber tire. Got 7 morsel size shrimp, smaller than going to Popeyes. Pizza was nothing special.

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37. FA

    FeliciaA

    Toronto

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 26, 2021

    overall5food5service5ambience5

    Great food

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38. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on August 7, 2021

    overall3food3service3ambience3

    I felt Portion wasn’t good

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39. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on August 5, 2021

    overall3food4service2ambience3

    Service was slow despite the restaurant not being busy. Apparently they only had one corkscrew and it was broken. They had to get that and a bottle of wine from their partner restaurant around the corner.

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40. OT

    OpenTable Diner

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined on August 3, 2021

    overall1food1service1ambience1

    Restaurant was closed on arrival at time of reservation. No contact was made or attempted to notify me prior to arrival.

    Report