Pier W

4.8

9693 Reviews

$31 to $50

Contemporary American

Top Tags:

Join Us for Lunch, Dinner and Sunday Brunch. Reservations are available for Lunch Monday-Friday from 11:30 am to 2:00 pm, Dinner Sunday-Thursday from 5:00 pm-9:00 pm, Friday and Saturday 5:00 pm-10:00 pm and Brunch on Sundays from 9:30 am to 2:00 pm. Business Casual Dress Code is required. Window tables are limited and we cannot guarantee seating but will do our best to accommodate your request. Reservations of 5 guests or more cannot be made online, please call for availability. Reservations will be honored up to 15 minutes past your scheduled reservation time and we require the majority of your guests to arrive prior to seating. Beyond this time period, your table will be released and we will accommodate you when, and if, a table becomes available.

Make a reservation

Party Size

2 people

DateTime

Dec 3, 2023

7:00 PM

Booked 64 times today

Order delivery or takeout

Private dining

Book your next event with us

View details

Additional information

Dining style
Fine Dining
Price
$31 to $50
Cuisines
Contemporary American, Seafood, American
Hours of operation
Brunch Sun 9:30 am–2:00 pm Lunch Mon–Fri 11:30 am–2:00 pm Happy Hour Mon–Fri 4:30 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
Phone number
(216) 228-2250
Website
http://www.pierw.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
Dress code
Business Casual
Executive chef
Regan Reik
Catering
Planning an Event? Give us a call! We can make any occasion memorable whether large or small.
Private party facilities
Pier W offers private party facilities for up to 14 guests, as well as our dining room for larger parties. Please call for availability and more information.
Private party contact
G Espejel: (888) 925-4746

Location
12700 Lake Avenue, Cleveland, OH 44107
Neighborhood
Lakewood
Cross street
4 Blocks West of 117th Street
Parking details
Large open air parking lot also available for self-park. Valet is available only on Friday and Saturday nights
Entertainment
Moss Stanley/Michael Leamon on piano Fridays and Saturdays 7pm - 10pm Michael Leamon on piano Sunday Brunch
Additional
Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Non-Smoking, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Featured in

Popular dishes

What 9,693 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8

4.8 based on recent ratings

4.8Food
4.8Service
4.8Ambience
4.5Value

Noise • Moderate

Loved For

Cleveland / Akron / Canton
Best Ambiance
Cleveland / Akron / Canton
Romantic
Cleveland / Akron / Canton
Great for scenic views
Cleveland / Akron / Canton
Contemporary American
Cleveland / Akron / Canton
Most Booked
Cleveland
Best Ambiance
Cleveland
Romantic
Cleveland
Great for scenic views
Cleveland
Contemporary American
Cleveland
Most Booked

9,693 Reviews

SC
SaraC
Cleveland
23 reviews
vip
5.0
23 reviews
Dined today
overall5food5service5ambience5
Excellent first time dining. Excellent food, great service. Amazing fish!!
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BG
BirthdayGIrl
Cleveland
41 reviews
vip
5.0
41 reviews
Dined 1 day ago
overall5food5service5ambience5
Fabulous evening of incredible food and pretty environment. Even on a rainy night we could see the city lights and the dining area was festive and welcoming. Emory, our waiter was superb. Flexible options to whatever we asked about the menu. Always a great experience at Pier W. Thanks for the great table.
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JS
JamesS
Cleveland
2 reviews
5.0
2 reviews
Dined 2 days ago
overall5food5service5ambience5
Without a doubt, one of the top restaurants in the area.
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OT
OpenTable Diner
Cleveland
3 reviews
5.0
3 reviews
Dined 2 days ago
overall5food5service5ambience5
Great food & Great service! The Host/ greeter was very good at his job!
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OT
OpenTable Diner
Cleveland
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
You go to Pier W for the view and the food, and both were outstanding. I had the salmon BLT which was cooked to perfection, and then shared a piece of lemon cheesecake which was the best I've ever had. Service was good and though the day was rainy and the lake shrouded in fog still a stellar view. Great atmosphere. I've been a customer of Pier W since 1980 and never have had a bad meal or experience.
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MM
MarkM
Detroit
17 reviews
vip
5.0
17 reviews
Dined 3 days ago
overall5food5service5ambience5
Everything was fantastic. Food, Service Atmosphere and the nighttime view of the city. A view even a Steeler fan can love. Fabulous restaurant.
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RM
RonM
Cleveland
8 reviews
5.0
8 reviews
Dined 4 days ago
overall5food5service5ambience5
Pier W is a well established restaurant in Cleveland. My wife and I have frequented Pier W because of it's ability to make your evening unforgettable. The drinks, appetizers, entrées, and desserts are made to perfection. All personnel make you feel right at home and can answer all questions related to their products and work together to enhance the experience. Thank you Pier W.
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OT
OpenTable Diner
Cleveland
12 reviews
vip
5.0
12 reviews
Dined 4 days ago
overall5food5service5ambience5
Always delicious, service terrific and excellent view
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RD
RichardD
Los Angeles
12 reviews
5.0
12 reviews
Dined 6 days ago
overall5food5service5ambience5
Love this place. The staff is very knowledgeable and helpful. The chef doesn’t excellent job with any dish. I wish I could afford to eat there more often.
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MK
MichelleK
Cleveland
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience5
The ambiance was beautiful. The live piano music lovely. The food was delicious, but quite pricey. Nice for a once in a year special occasion.
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T
Tuco
Cleveland
83 reviews
4.0
83 reviews
Dined 6 days ago
overall4food5service5ambience5
this was another enjoyable experience at Pier W. Good Happy Hour deals in the cool bar area followed by a fine dinner by the windows. Samantha's service was excellent; fun, friendly, and helpful. The wine list is good but a little pricey.
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PL
PaulL
Cleveland
2 reviews
5.0
2 reviews
Dined 7 days ago
overall5food5service5ambience5
Our meal was outstanding, actually perfect. The service was outstanding. The atmosphere was outstanding - we could actually have a conversation! You can't go wrong dining here.
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OT
OpenTable Diner
Cleveland
4 reviews
5.0
4 reviews
Dined 7 days ago
overall5food5service5ambience5
Food and service were fantastic! Great wine selections.
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VH
ValH
Cleveland
33 reviews
vip
5.0
33 reviews
Dined 7 days ago
overall5food5service5ambience5
By far the BEST restaurant in Cleveland. The ambiance, the food, the service was amazing. We haven’t been to brunch at Pier W in a number of years since we moved and the brunch today was by far the absolute best that I have ever had.
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KR
KimR
Detroit
1 review
5.0
1 review
Dined 7 days ago
overall5food5service5ambience5
Absolutely love Pier W! The brunch was amazing, service was impressive & the scenery was beautiful!
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J
Jeff
Chicago
1 review
5.0
1 review
Dined on November 25, 2023
overall5food5service5ambience5
Great service and the food was tasty. We had a good time.
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DJ
DuaneJ
Cleveland
1 review
5.0
1 review
Dined on November 25, 2023
overall5food5service5ambience5
Very nice experience. Been there before, will go again.
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RB
RobertB
Chicago
11 reviews
vip
5.0
11 reviews
Dined on November 24, 2023
overall5food5service5ambience5
Best restaurant and experience in Cleveland. Beautiful !
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JI
JoeIrish
Cleveland
9 reviews
4.0
9 reviews
Dined on November 24, 2023
overall4food4service5ambience5
The lobster tails are excellent. The sole is excellent, beautiful. The scallops were cooked perfectly, but the presentation was awful. The dish looked unappetizing, more like scallops in a stew. Sadly, no wow factor with this meal.
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C
Chris
Cleveland
9 reviews
vip
5.0
9 reviews
Dined on November 24, 2023
overall5food5service5ambience5
This is the best restaurant in Cleveland. That's my review.
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NO
NoveltyOhio
Cleveland
13 reviews
vip
5.0
13 reviews
Dined on November 23, 2023
overall5food5service5ambience4
Pier W was a wonderful experience. Our waitress, Alexis and the head chef made it a superb experience. My mother is allergic to garlic. The waitress went out of her way to find out all the dishes with garlic. Then to top that the chef made a special to order meal for her to accommodate her allergy. Wow!!! I can't say enough of how they made us feel. I'll definitely be back.
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OT
OpenTable Diner
Cleveland
1 review
vip
2.0
1 review
Dined on November 23, 2023
overall2food4service1ambience3
I ordered the filet mignon and lobster; they screwed up my order. My companion had to eat alone while I had to wait for mine. No compensation offered to rectify their mistakes. Terrible service.
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OT
OpenTable Diner
Cleveland
1 review
5.0
1 review
Dined on November 23, 2023
overall5food5service5ambience5
Samantha our server was outstanding. Excellent service and very personable. Our favorite place due to location and nostalgia.
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B
Bert
Cleveland
15 reviews
3.0
15 reviews
Dined on November 23, 2023
overall3food2service2ambience4
Our server was not very attentive. He took our drink order after quite some time. We were not ready to order our food yet. He didn't return for approximately 10 minutes. The appetizer should have come prior to the salad but came halfway through the salad. Never saw our server again until it was time for dessert. Someone different served our food. We were never asked again about beverages. The portions were very large and we had to take some home. We've been coming here for years and never had this kind of service.
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KL
KimL
New York Area
2 reviews
3.0
2 reviews
Dined on November 23, 2023
overall3food3service1ambience5
Georgia was our server and she didn’t listen. We had several issues ordering and ended giving up leaving without getting our “to go” orders. She never brought rolls, water, or ever asked how things were. My old fashioned drink was terrible. We ordered the pierogi, crab cakes, lobster bisque for apps all great. Lobster pasta and turkey dinner for Thanksgiving all good. Left without dessert as we needed water as just liquor wasn’t what we wanted. JoJo’s in Chagrin much better than this place. Better ambience, food and definitely service.
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CP
CarolP
Cleveland
24 reviews
vip
3.0
24 reviews
Dined on November 23, 2023
overall3food5service2ambience2
Before anyone jumps to count, I left a 25% tip for our server. This is the fault of the management. The restaurant seated a huge party that took up two long tables. There were between 16 and 20 people in the party. I did not count both tables as my back was to them. They required so much attention that our service suffered. When you wait a long time for food -main course and also for dessert- and finally get out of your seat to get the pie for which the coffee had been served 20 minutes earlier and was now cold, that is crap service. Then to have to wait to eat pie until hot coffee was finally served is crap service in this level of restaurant. The server didn’t apologize for poor service, but instead said she was sorry that I didn’t have the experience I wanted. We were next to a table 10, 8 of whom were children who would not stay in their seats and a loud female family member who was directing games. These children ranged in age between 7 and 12 by my estimation. A party this large should only be seated in a private dining room and if there is not a private room, should not be seated. Pier W is an annual tradition. This was a disappointment for the experience and lack of service. The poor service and experience in no way negated the fact that they serve the best pecan pie I have ever eaten. I remember it all year and crave it on Thanksgiving day!
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p
patricias
Cleveland
16 reviews
vip
5.0
16 reviews
Dined on November 23, 2023
overall5food5service5ambience4
A truly fabulous way to spend Thanksgiving. The food is wonderful and the service is always impeccable.
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BC
BobbyC
Cleveland
1 review
3.0
1 review
Dined on November 23, 2023
overall3food2service4ambience4
We ordered two (2) Delmonico steak entrees. The quality was simply underwhelming…substantial fat throughout the cut. C’mon Pier W…time to up your game!
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e
ethan
Cleveland
3 reviews
5.0
3 reviews
Dined on November 23, 2023
overall5food5service5ambience5
Awesome place! I did lose my cocaine there though
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RB
RogerB
Cleveland
7 reviews
5.0
7 reviews
Dined on November 22, 2023
overall5food5service5ambience5
Fabulous meal and venue. Very good service. So good things all around.
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TM
TroyM
Cleveland
1 review
5.0
1 review
Dined on November 21, 2023
overall5food5service5ambience5
Wonderful venue with first class service and the food is best in Cleveland.
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OT
OpenTable Diner
Cleveland
2 reviews
3.0
2 reviews
Dined on November 21, 2023
overall3food2service3ambience3
Booked a reservation a month out at 7:30pm for our 1yr Anniversary. Upon arrival at 7:30, was told table we requested was not ready yet. When we asked how long we were told, “probably shouldn’t be much longer. They are about to get the check now”. We were then told we could either sit and wait at host stand or go to bar for a drink. We elected to go to the bar for a drink. 10 minutes go by before we are approached by the host who then let’s us know that our table is almost ready. Another 10 minutes go by(now 7:50) we are told it’s getting set up. By 7:55 we are escorted to the table. Our server, Chloe was super nice and we loved her. The food was overpriced for the portions and quality. The bread was free but still. Sister shuberts provides better at Tgiving dinner. The jumbo lump crab is $25 for 2 ping pong sized cakes… the ribeye entree was decent. The ribeye was 70% fat but flavorful. The twice baked potato was good. We both enjoyed it. However, the “surprise” anniversary dessert was extremely mid. It was a pumpkin something or whatever. Didn’t understand why they wouldn’t give you a better/more popular dessert as a complimentary dessert. Not a “leftover” dessert from the weekend…. Overall 2.5-3⭐️
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SH
SummerH
Cleveland
6 reviews
5.0
6 reviews
Dined on November 20, 2023
overall5food5service5ambience5
You can't go wrong here. Everything is fantastic.
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RR
RachelR
San Francisco
1 review
5.0
1 review
Dined on November 20, 2023
overall5food4service5ambience5
Unique restaurant Wish more selection than 90% seafood
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OT
OpenTable Diner
San Francisco
1 review
vip
5.0
1 review
Dined on November 20, 2023
overall5food5service5ambience5
great view and really nice food. i particularly like the salmon
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OT
OpenTable Diner
Columbus
4 reviews
4.0
4 reviews
Dined on November 20, 2023
overall4food3service5ambience5
Great appetizers- oysters and lobster bisque Main entree- ok. Scallops dish and halibut. Ambiance- great
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OT
OpenTable Diner
Washington DC
1 review
5.0
1 review
Dined on November 19, 2023
overall5food5service5ambience5
Everything about this restaurant is fantastic. It is by far one of the few places that blew me away to the point of me being left in shock. If I could rate this place higher than 100% I would. Everything about it was perfect.
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OS
OrenS
Cleveland
1 review
5.0
1 review
Dined on November 19, 2023
overall5food5service5ambience5
The staff was very attentive. Food was spectacular. This was our first time here, we will definitely return. Piano man was a nice touch too.
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C
Chuck
Cleveland
4 reviews
5.0
4 reviews
Dined on November 19, 2023
overall5food5service5ambience5
we went for the Sunday brunch and the food and service were awesome
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T
Tess
New York Area
2 reviews
vip
5.0
2 reviews
Dined on November 19, 2023
overall5food5service5ambience5
Outstanding brunch, as usual. The food was top-notch, the service was excellent, and what a view! I wouldn’t go anywhere else for brunch.
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers

FAQs

Pier W offers takeout which you can order by calling the restaurant at (216) 228-2250.

Pier W is rated 4.8 stars by 9693 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 3, 2023

7:00 PM

Booked 64 times today

Order delivery or takeout

12700 Lake Avenue, Cleveland, OH 44107

Additional information

Cross street
4 Blocks West of 117th Street
Neighborhood
Lakewood
Hours of operation
Brunch Sun 9:30 am–2:00 pm Lunch Mon–Fri 11:30 am–2:00 pm Happy Hour Mon–Fri 4:30 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
Price
$31 to $50
Cuisines
Contemporary American, Seafood, American
Dining style
Fine Dining
Dress code
Business Casual
Parking details
Large open air parking lot also available for self-park. Valet is available only on Friday and Saturday nights
Payment options
AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
Executive chef
Regan Reik
Entertainment
Moss Stanley/Michael Leamon on piano Fridays and Saturdays 7pm - 10pm Michael Leamon on piano Sunday Brunch
Additional
Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Non-Smoking, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.pierw.com/
Phone number
(216) 228-2250
Catering
Planning an Event? Give us a call! We can make any occasion memorable whether large or small.
Private party facilities
Pier W offers private party facilities for up to 14 guests, as well as our dining room for larger parties. Please call for availability and more information.
Private party contact
G Espejel: (888) 925-4746

Pier W

Make a reservation

Order delivery or takeout

Private dining

Additional information

Featured in

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91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

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Popular dishes

Lobster Bisque

Walleye Tempura

Clam Chowder

Menu

What 9,693 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

FAQs

Does Pier W offer delivery through OpenTable or takeout?

How is Pier W restaurant rated?

Is Pier W currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information

Featured in

37 Cleveland Restaurants to Connect In For Mother's Day

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

The Best Bars for Foodies in Cleveland