Michael's Cafe

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1. B

   Babs

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food1service4ambience2

   I ordered the lobster roll. It was so overcooked that most pieces were brown/black and dry. The drawn butter made it edible. I did not want to send it back as it was a Friday night around 6 and our food came out at about seven. My companion enjoyed her salmon. Our server checked on us several times.

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2. OT

   OpenTable Diner

   Baltimore

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Excellent crab cake and stuffed shrimp (topped with crab imperial). Cole slaw fresh and sautéed spinach very flavorful. French fries were just okay but not worth taking a star away. Fair pricing. Very clean inside.

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3. RE

   REC1

   Baltimore

   11 reviews

   4.0

   11 reviews

   Dined 5 days ago

   overall4food4service4ambience4

   A little loud but that is to be expected with a place as popular as this. Great servers and good food. The brownie desert was excellent.

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4. PM

   PMH01

   Baltimore

   40 reviews

   4.0

   40 reviews

   Dined 6 days ago

   overall4food4service5ambience3

   Md Crab soup was very salty and too spicy. The rest of my meal was delicious. Waiter was most attentive and eager to please.

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5. P

   Paulo

   Washington DC

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food4service2ambience3

   The service was delayed and average. While the food was tasty, it was overpriced. Or, more accurately, the wine was overpriced. The ambiance was nice, but a bit noisy. I’d rate my experience as a 3 or 3.5 out of 5-stars.

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6. B

   Brittany

   Baltimore

   2 reviews

   1.0

   2 reviews

   Dined on March 19, 2023

   overall1food1service1ambience3

   Absolutely the most unexpected horrible restaurant experience. From the moment we walked in the door to the moment we left, it just kept getting worse. Our reservation request was not accommodated. We were told that our reservation was given to a party who reserved after us. Then we were told that they don't work with opentable. We had to ask for absolutely everything, napkins, water, plates for food. The waitress did not write down our food order and made multiple mistakes bringing us the wrong food multiple times. Not a single mistake was on us at all yet the more mistakes they made- the Ruder we were treated. We spoke with management to correct mistaken dishes. Thing so we did not even order were brought to us instead of what we ordered. Other meals completely missed. Our waitress then apparently left- i suppose her shift ended. No one told us- no one took over service to our table. The bar tender who was actually the worst person we experienced was horrific. No drinks the majority of the night. Not a single apology. Nothing accommodated on our bill. One family actually orders carry out regularly. Everyone in our party agreed we will never return. It was unbelievable. Shame on you Michael's.

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7. R

   Restorer

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on March 17, 2023

   overall5food5service5ambience5

   Always excellent, and waitress in back room with shamrocks on her head was an absolute delight.

   Michael's CafeResponded 6 days agoThank you so much! We are so glad when our servers get shout-outs. We always pass these along to the staff so they go a long way. Please come see us again and feel free to ask if Alyssa (your server) is working.

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8. C

   Cecilia

   1 review

   4.0

   1 review

   Dined on March 17, 2023

   overall4food3service5ambience4

   Wonderful wait staff and servers ! My salmon appetizer was skimpy and dried out with only the smallest possible of cream fresch on it and minuscule bits of egg . My friends cheeseburger was great so lesson learned order simple ! The Irish coffees were superb and beautifully presented !

   Michael's CafeResponded 6 days agoThank you, Cecilia! Don't be afraid to order something intriguing off the menu. The Salmon dish must have been prepared incorrectly. We hope to have the chance to serve you again.

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9. BC

   BCRE

   Baltimore

   35 reviews

   vip
   5.0

   35 reviews

   Dined on March 16, 2023

   overall5food5service5ambience5

   Always a great experience at Michael's Cafe, this time the second visit in one day (lunch and dinner). Our server was attentive and professional, and the food was prepared well and very tasty.

   Michael's CafeResponded 6 days agoThank you so much. We love to see friendly faces time and time again. Come see us again soon.

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10. N

    Nameless

    Baltimore

    2 reviews

    4.0

    2 reviews

    Dined on March 15, 2023

    overall4food4service5ambience4

    Overall very good, nicely remodeled.

    Michael's CafeResponded 6 days agoThank you!

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11. LL

    LaLaH

    Baltimore

    5 reviews

    4.0

    5 reviews

    Dined on March 14, 2023

    overall4food4service3ambience4

    overall nice experience we were not in a hurry fortunately. the waiter lost interest as the evening progressed.

    Michael's CafeResponded 6 days agoSorry to hear this. Glad you had a nice experience overall. We are always trying to improve service issues so thank you for bringing to our attention.

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12. j

    joany

    Baltimore

    30 reviews

    4.0

    30 reviews

    Dined on March 12, 2023

    overall4food4service4ambience4

    Dinner was fine but disappointing. We came for lobster dinners and was told there were no more lobsters. We had a 6:00 reservtion and find it hard that they ran out of lobsters in such a short time. We made due with what was on the menu, but would have preferred the lobster.

    Michael's CafeResponded 6 days agoSo sorry about this. Sometimes we sell out and sometimes we only sell a few all night long. We are trying to figure out a way to do this with consistency. Sorry, you were disappointed but we appreciate you making it work. Thank you for your time.

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13. KM

    KueberthM

    Richmond

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Michael’s Cafe in York Road is amazing! Have been in several special occasions and thy have not disappointed! Highly recommend for anyone anytime!

    Michael's CafeResponded 6 days agoThank you very much. We try extremely hard to be consistent so it feels great that you have always been given good experiences in our restaurant.

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14. OT

    OpenTable Diner

    Baltimore

    3 reviews

    vip
    4.0

    3 reviews

    Dined on March 10, 2023

    overall4food4service3ambience3

    Music in the bar (only place we could be seated) was like a Friday night disco. My business meeting turned in to a lot of repeating ourselves. Food was sub par at best. We had to go up to the bar 3 separate times to ask for refills on our drinks because our waitress was clueless on how to manage her tables and side talk with other employees. Would recommend new menu options and some experienced staff hiring

    Michael's CafeResponded 6 days agoThank you for this insight. Sounds like there are a few things we need to work on. We apologize that your table had to repeat itself to have a discussion. If you don't mind the question: was this lunch of dinner?

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15. PC

    PatrickC

    Baltimore

    24 reviews

    vip
    5.0

    24 reviews

    Dined on March 7, 2023

    overall5food5service5ambience5

    I recommend getting a drink. Sisco is an awesome bartender.

    Michael's CafeResponded 7 days agoCisco is a gem. Thank you, Patrick we try to excel in as many areas as possible.

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16. BA

    BettyA

    Baltimore

    8 reviews

    5.0

    8 reviews

    Dined on March 6, 2023

    overall5food5service5ambience5

    Food was good and our server was attentive and friendly.

    Michael's CafeResponded 7 days agoThank you, Betty. We try to deliver the best food and service possible so it's very nice when somebody takes notice.

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17. OT

    OpenTable Diner

    New York Area

    5 reviews

    vip
    3.0

    5 reviews

    Dined on March 4, 2023

    overall3food2service1ambience4

    We were celebrating a birthday. The restaurant disregarded the table-type request and made no mention of the birthday at any time.

    Michael's CafeResponded on March 7, 2023We try very hard to open the paths of communication between our team members. However, we obviously need to try even harder. We hope the food and ambiance made up for the disappointing bumps in the service. Thank you for your time.

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18. FD

    FrequentDiner

    Baltimore

    56 reviews

    vip
    5.0

    56 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5

    Always top shelf at Michael’s. Cisco is probably the most under rated bartender in Maryland. Great menu offering Prime Beef!

    Michael's CafeResponded on March 7, 2023At one time he won Baltimore's Best Bartender...or so the legend goes. Come back and see us again sometime!

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19. OT

    OpenTable Diner

    Washington DC

    5 reviews

    4.0

    5 reviews

    Dined on March 4, 2023

    overall4food3service4ambience3

    Our server was great. The food was good and the prices reasonable. The reservation asks if you’re celebrating a special occasion and I indicated that it was my birthday but it wasn’t acknowledged. Honestly! They aren’t the only restaurant that does that. I don’t know why the app asks.

    Michael's CafeResponded on March 7, 2023Must have been a communication breakdown, please keep adding it to your reservations wherever you go. Hopefully, we and the other establishments will get our act together regarding the hosts/mgmt relaying these reservation tags to our serving staff. Glad everything was good otherwise and please keep us in mind for your special occasions.

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20. c

    chewy

    Baltimore

    103 reviews

    vip
    5.0

    103 reviews

    Dined on March 4, 2023

    overall5food5service5ambience4

    Everything was great, as usual! However, we went after 8 pm and there was a live band in the bar. Although they were excellent, it was a little loud for conversation. Looking forward to our next visit!

    Michael's CafeResponded on March 7, 2023Thank you for going with the flow. Every first Friday of the month we usually have a band in that bar. Next time we will give you a warning first! Looking forward to serving you again.

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21. PC

    PatrickC

    Baltimore

    24 reviews

    vip
    5.0

    24 reviews

    Dined on February 25, 2023

    overall5food4service4ambience5

    My girlfriend and I were there with friends celebrating birthdays. The service was outstanding and the food delicious. We can't wait to go back!

    Michael's CafeResponded on February 27, 2023Sorry about that! Think we were waiting for the apple cider to be delivered. It's a nice drink made with a local rum Loveton Farms Apple Pie.

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22. Y

    Yvette

    Baltimore

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    I went to Michael’s Cafe for Sunday brunch with a couple friends. The service was good and the food was tasty. I’ve been here for brunch, happy hour, and dinner and always have a good experience.

    Michael's CafeResponded on February 20, 2023Thank you so much Yvette. It's very nice when someone vouches for all of our meal periods!

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23. 4

    4restaurantweek

    Detroit

    9 reviews

    4.0

    9 reviews

    Dined on February 19, 2023

    overall4food4service3ambience3

    Had some issues with our drinks at the bar, service was not as good as we have experienced with previous visits

    Michael's CafeResponded on February 27, 2023Thank you for still feeling that we earned a four-star review. If you would like to leave any further information regarding the service please feel free.

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24. BM

    BarbaraM

    1 review

    4.0

    1 review

    Dined on February 17, 2023

    overall4food4service5ambience3

    The food was very good as usual and the 3 of us had very different items. The drinks were were well made. The server was excellent and she was always there if we needed anything. The only downside was a large table in the room with us who were very loud. I can only suggest seating larger groups in the bar area. I know it's problematic to ask people to settle down in a restaurant. I would definitely recommend Michael's for the excellent food and service.

    Michael's CafeResponded on February 20, 2023Thank you for your understanding. If they were being vulgar we have ways to politely help our guests see the light and conduct themselves with more civility. So glad to hear the level of service made you feel more at ease. We love when the food keeps people coming back. Appreciate your time.

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25. DS

    DeeSing

    Baltimore

    48 reviews

    vip
    4.0

    48 reviews

    Dined on February 14, 2023

    overall4food4service4ambience4

    This was the first time my husband and I dined here together. I had the Chilean Sea Bass which was delicious! My husband had the stuffed shrimp with a side salad. His food was delicious too. They seated us near the restrooms and bar so there was a lot of noise and traffic. Otherwise, very good experience. We share a slice of Smith Island Cake for dessert. It was rich and very good. The cream of crab appetizer was mediocre at best.

    Michael's CafeResponded on February 16, 2023We are glad to hear you enjoyed your experience overall. We hope you'll give us a chance some other time. EW try to give a five-star experience to all.

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26. JT

    JeffT

    Baltimore

    13 reviews

    5.0

    13 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    Wonderful food. Great speciality drinks. Expensive. But worth it.

    Michael's CafeResponded on February 20, 2023Thank you very much Jeff! We work very hard to create a menu that carries a high value on the food and the drink side. That's why we strive so hard to create a good culture of service to be the vehicle to our food and drinks to it is worth it for our customers.

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27. FT

    FredT

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service5ambience5

    We enjoyed the Valentine's Day menu. I had the Saffron Seafood Scampi and my wife had the stuffed shrimp. Our server Alyssa was attentive.

    Michael's CafeResponded on February 16, 2023Thank you, Fred. We hope you had a great Valentine's Day in general and we are glad to have been a part of it.

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28. J

    Jason

    Baltimore

    12 reviews

    vip
    3.0

    12 reviews

    Dined on February 12, 2023

    overall3food2service3ambience3

    Everything was just very mediocre and very little value for the price. I won’t be back anytime soon.

    Michael's CafeResponded on February 16, 2023We take all opinions into account. Thank you and be well.

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29. B

    Beacher10

    Baltimore

    17 reviews

    5.0

    17 reviews

    Dined on February 10, 2023

    overall5food5service5ambience5

    The food is always delicious and the service is great

    Michael's CafeResponded on February 20, 2023Thank you very much for highlighting both.

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30. WA

    WAYNEH

    Baltimore

    13 reviews

    1.0

    13 reviews

    Dined on February 4, 2023

    overall1food1service1ambience3

    The service was lacking. Everything was slow. The food was delivered by someone from the kitchen (never a good idea), so we had to ask two people to ask our server to return because I needed a sauce for my overcooked fish. I wanted to get a different side dish than the cold scoop of mashed potatoes side dish that I didn't want or expect. We waited awhile for the side dish and it came after my partner (whose birthday it was) had finished his meal. I asked to speak with a manager who said she would take care of things. When the check came, I asked the server if the manager had seen it. She said that the manager had deducted the price of the sides, WHICH CAME WITH THE MEAL ANYWAY! A completely disappointing evening.

    Michael's CafeResponded on February 9, 2023Sounds like we dropped the ball, Wayne. There's no excuse for some of the things you're describing here. The only thing we can do is take this information and try to improve by correcting these things.

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31. r

    richardz

    Baltimore

    5 reviews

    2.0

    5 reviews

    Dined on February 4, 2023

    overall2food2service3ambience3

    We visit Michael's several times a year, but this time it was quite disappointing. The food, especially the crab imperial was poor and my daughter even had a case of indigestion which lasted through the night. The salad was good because it was simple.

    Michael's CafeResponded on February 9, 2023Richard this is the last thing we want to hear. We are making strives to be as consistent as possible in all things especially the quality of the food. On your next visit, we hope to have made a few improvements.

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32. JO

    JOSEPHS

    Philadelphia

    15 reviews

    3.0

    15 reviews

    Dined on February 3, 2023

    overall3food4service3ambience3

    it is a rocking place, food order was incorrect, but what we got was delicious as always.

    Michael's CafeResponded on February 9, 2023Thank you, Joseph. We are trying to reach a level of service that we can always be proud of.

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33. VS

    VickiS

    1 review

    5.0

    1 review

    Dined on February 3, 2023

    overall5food4service5ambience3

    Waiter was the best part of the experience. Very professional.

    Michael's CafeResponded on February 9, 2023Thank you so much, Vicki! Any chance you remember their name?

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34. NL

    NicoleL

    Baltimore

    1 review

    5.0

    1 review

    Dined on January 29, 2023

    overall5food5service5ambience5

    Lovely restaurant. The food was very good and the menu has something for everyone. Nice wine and whiskey selection.

    Michael's CafeResponded on January 30, 2023Thank you for appreciating all of the aspects of our offerings. On Wednesdays all our bottles of wine are half price and on Mondays all of our whiskies are discounted as well!

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35. SH

    StacyH

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience4

    Went there for the first time. Loved everything! It is on the pricy side but the food and service were great. Had the best octopus EVER! Will go back just for that alone! Gets a bit loud but we went early.

    Michael's CafeResponded on January 30, 2023We are so proud of all of our dishes but we are particularly proud of our octopus so thank you for noticing. Come back for some anytime!

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36. OT

    OpenTable Diner

    Baltimore

    1 review

    2.0

    1 review

    Dined on January 27, 2023

    overall2food1service1ambience2

    Very slow service for lunch. French onion soup was not good.

    Michael's CafeResponded on January 30, 2023Sorry to hear this. We have served our French Onion soup for years and are always proud of it so thank you for bringing this to our attention we will look into the soup as well as the service during lunch. If you wish to provide some more information feel free to leave another comment here or send email to mickey@michaelscafe.

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37. TJ

    TyraJ

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Omg Erin was complete gem , she definitely gave us some very delicious options as well as substitute ideas . Her personality was superb . I’ll definitely be back !!

    Michael's CafeResponded on January 23, 2023Erin is one of our most valued team members. Please return again and say hello it means the world to us when our guests return and remember specific people. It makes what we do worthwhile!

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38. F

    Fitch33

    Baltimore

    7 reviews

    5.0

    7 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    Brunch with the girls. Beautiful atmosphere, loud enough that we can talk and laugh but never too loud. Menu has many things to offer!

    Michael's CafeResponded on January 23, 2023Thank you very much glad you and your friends had a fun and energetic time.

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39. 4

    4restaurantweek

    Detroit

    9 reviews

    5.0

    9 reviews

    Dined on January 22, 2023

    overall5food5service4ambience5

    Great place for brunch with friends or a date

    Michael's CafeResponded on January 23, 2023Thank you for noticing our potential for a social gatherings. Please come see us again sometime.

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40. BW

    BarryW

    Baltimore

    36 reviews

    vip
    5.0

    36 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5

    We usually enjoy our dining experiences when dining at Michaels. Our waiter, Dan was outstanding. He was polite, respectful, attentive and quick. He asked at appropriate times if we wanted refills on our drinks or if we had any needs. Pleasant without being overly chatty. In my estimation, he is the model for how an outstanding wait staff should behave and perform.

    Michael's CafeResponded on January 23, 2023Barry thank you for taking note. Dan goes above and beyond without being intrusive, something that is a bit of a lost art these days. We will be sure to pass this along, as you might imagine these types of reviews are gold and it's always nice to fill our team member's sails with a little wind. Please come see us again soon.

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