Mercury - Four Seasons Dubai

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1. A

   Absolute8199

   1 review

   3.0

   1 review

   Dined on January 19, 2023

   overall3food5service3ambience5

   Everything was perfect until one of the staff members made a mistake: he offered us wine which was 600 AED per glass without telling us the price. A wine glass is in places like this is usually 100-200 AED, which is what we assumed. Only later we found out about the price after having 3 glasses. That's 1800 AED total, 1200 AED above what we were planning to spend. The staff member apologized, but the 1200 AED were already gone. Good place, good food, I enjoyed it, but this experience left me with an unpleasant taste.

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2. OT

   OpenTable Diner

   Dubai

   1 review

   vip
   5.0

   1 review

   Dined on December 24, 2022

   overall5food5service5ambience5

   All the people working in the place are wonderful, cheerful and smiling, the staff is wonderful, the food is wonderful, the atmosphere in general is beautiful

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3. IS

   IvanS

   Las Vegas

   1 review

   5.0

   1 review

   Dined on October 11, 2022

   overall5food5service5ambience5

   All perfect

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4. M

   Marvello

   1 review

   5.0

   1 review

   Dined on December 25, 2021

   overall5food5service5ambience5

   Delicious food, lovely staff and and amazing view

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5. OT

   OpenTable Diner

   Dubai

   3 reviews

   5.0

   3 reviews

   Dined on November 7, 2021

   overall5food5service5ambience5

   Friend birthday

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6. KB

   KseniaB

   1 review

   5.0

   1 review

   Dined on November 7, 2021

   overall5food5service5ambience5

   Highly recommend to visit-a great atmosphere, professional and kind staff, amazing food and view!

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7. GC

   GeertC

   1 review

   1.0

   1 review

   Dined on November 6, 2021

   overall1food1service3ambience1

   We were very disappointed with the dinner we had with you . The food was insufficient and served cold, the choice of wine was very limited and the wine we chose was not there... We then got another wine as an alternative at a supposedly favorable price, but this was fully counted on the bill afterwards. Price quality ratio of your restaurant is really more than below average we will not recommend this to anyone. Muysers/Ceuterick

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8. AG

   AndrewG

   1 review

   5.0

   1 review

   Dined on October 20, 2021

   overall5food5service5ambience5

   Fantastic evening celebrating my birthday - fabulous service from the entire team. Great hosts and very welcoming. Our favourite bar for the past eight years 100% lives up to expectations. Thankyou

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9. A

   Alex

   1 review

   5.0

   1 review

   Dined on September 30, 2021

   overall5food5service5ambience5

   Very good cuisine, tasty wine. Awesome waiters and waitresses. We will definitely come back

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10. AA

    A323A370

    1 review

    5.0

    1 review

    Dined on December 29, 2020

    overall5food4service5ambience3

    Nice place, :) the car entrance was very busy adjust your arrival time with a few extra minutes, try tuna spaghetti if you like sushi :)

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11. BR

    BerrahR

    1 review

    4.0

    1 review

    Dined on November 15, 2020

    overall4food4service5ambience4

    Very nice place , i come back in mercury.

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12. J

    James

    Pittsburgh

    1 review

    3.0

    1 review

    Dined on September 26, 2020

    overall3food3service4ambience3

    I was there from 10:00 to 11:30 on a Saturday night. We ordered Wagyu beef, Avacado salad, burrata salad, a couple of cocktails, and prosecco. The beef was good but the sides were a bit wilted. The avocado salad tasted great but the presentation could have been better. The burrata salad was odd as the burrata cheese was covered in a tomato puree which blends the flavors and makes is bland. The cocktails and prosecco were perfect. The staff was very attentive and helpful. The ambiance was okay. I don't normally write reviews if I'm not giving at least a 4 star to the venue, but I love 4-Seasons and I think they need to up their game at this lounge to match the rest of their services.

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13. D

    Dyown

    1 review

    3.0

    1 review

    Dined on September 26, 2020

    overall3food4service5ambience3

    The hostess did a great job by calling us for the reservation, she also asked if we wanted a cake since we had an occasion to celebrate. When we got to the reception she explained the theme of the lounge and she gave us a really nice table because she knew from our reservation that we are celebrating something special that night. The servers were attentive and they gave us good recommendations like bottle of red wine that we ordered and the lobster spaghetti which was DIVINE! The only thing that we did not like was the Manager that night. We noticed that he did not even approached our table and asked us how was our meal, when he approached all the other european and local guests seating next to us. He did not even bother coming near our table which was kind of a downer. Maybe just because we’re asian, he did not care that much about us. When we finished and walked out of the bar, he did not even thank us not even looked at us. Everything else was good except for their Manager and how he made us feel as a guest. It could have been an exceptional experience but it turned otherwise.

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14. J

    Julian

    1 review

    4.0

    1 review

    Dined on January 28, 2020

    overall4food4service5ambience5

    Been there a few times when I stayed at the Four Seasons Jumeirah Beach. I like the place and have always business partners or friends over at Mercury. Only thing which is annoying that they call you to educate yourself on spending AED 350 - As a regular guest you should not be bothered about such information ahead of your visit. I spoke to the manager on this topic when we went last time.

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15. OT

    OpenTable Diner

    Dubai

    3 reviews

    5.0

    3 reviews

    Dined on November 4, 2019

    overall5food5service5ambience5

    It’s very convenient for cocktails,wine and relaxing... Well done!

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16. OT

    OpenTable Diner

    Amsterdam

    1 review

    2.0

    1 review

    Dined on December 9, 2018

    overall2food4service5ambience2

    The food was good, but this is a night club masked as a lounge.

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17. P

    Paul

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on November 18, 2018

    overall5food4service5ambience4

    The Four Seasons hospitality shows through and though. A crowded, late night but still all attention to detail without being aloof. Thank you!

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18. m

    mafaza

    Dubai

    1 review

    2.0

    1 review

    Dined on September 21, 2018

    overall2food3service1ambience3

    The service in Mercury is going down the hill it doesn't suit a 5 star lounge in a well known 5 star hotel , they should change the staff as soon as possible or re train them again & again .

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19. m

    metalliym

    Dubai

    2 reviews

    5.0

    2 reviews

    Dined on September 15, 2018

    overall5food5service5ambience5

    Wonderful view, life music and good dj, good location especially if you are staying in Jumeirah beach. The food was excellent, I've tried a quinoa salad and a sea-bass, everything was so delicious and made from fresh products. Good place for evening dinners with friends or just to drop in for a cocktail.

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20. SM

    SorenM

    1 review

    4.0

    1 review

    Dined on May 24, 2018

    overall4food4service4ambience5

    At least this time there was not SO many children like last time. But as a steady guest in Four Seasons Jumeirah since many Years, its easy to see there is a change of rules in this restaurant. I dont find the restaurant suitable for Children, and there was non before. But especially last 2 times there has been a lot. I should be possible to make one of the "towers" a Family area, and the Bar area for Adults only.

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21. RT

    RawanT

    1 review

    2.0

    1 review

    Dined on April 9, 2018

    overall2food3service2ambience5

    80€ for 2 appetizers and 2 drinks ! Ridiculous! They should over look there menu prices as it doesn’t make sense at all

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22. FA

    FaisalA

    Chicago

    1 review

    5.0

    1 review

    Dined on April 5, 2018

    overall5food4service1ambience4

    The welcome staff are very rood and not helpful at all!

    Report
23. e

    eveliina

    1 review

    5.0

    1 review

    Dined on April 5, 2018

    overall5food4service5ambience5

    Beautiful open air terrace, very good DJ, branch could have more light food options.

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24. CI

    CharlesI

    Dubai

    2 reviews

    4.0

    2 reviews

    Dined on March 29, 2018

    overall4food3service4ambience4

    The overall experience was good. My only concern was that when I arrived, they told us that since I made the reservation through Opentable a day before, they would still let me in. However, If I had made the reservation on the same day, they would not have let me in because they were pretty full for the night. This is something I do not understand because if Opentable is supposed to serve as a platform for making reservations, their reservations should be treated with equal priority as reservations made directly through the restaurant itself. Anyway, the waiters were well dressed, attentive, knowledgeable, and friendly. I expected it to be a quiet place, but it was not, and that's fine. We enjoyed our time there. The late night food was decent, and the service was great. Overall, it was a nice experience and I would come back again. Note: When making the reservation, I was not aware that there will be a 350 AED minimum spend per head for the night. I only found this out when I arrived. This was rather disappointing because I was then forced to order more things than I wanted to. I would recommend letting people know this ahead of time. Thank you!

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25. OT

    OpenTable Diner

    London

    7 reviews

    2.0

    7 reviews

    Dined on March 29, 2018

    overall2food3service1ambience3

    The staff was not helpful and not very polite.

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26. MA

    MishalA

    1 review

    5.0

    1 review

    Dined on March 23, 2018

    overall5food5service5ambience5

    The hosted at the door on Friday 23/3/2018 was snobbish, once we showed her the reservation from open table she said the if the place was crowded they will not seat anyone from opentable We were seated , but I still don’t like the attitude and Opentable reservation should be treated as important as direct reservations othwise we shouldn’t use it

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27. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on March 7, 2018

    overall1food1service1ambience1

    Rude waitresses Poor service Uncomfortable setting Avoid

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28. WA

    WaleedA

    Dubai

    1 review

    2.0

    1 review

    Dined on February 22, 2018

    overall2food3service5ambience1

    Over price and very bad service the place not clean

    Report
29. C

    Claudia

    Dubai

    2 reviews

    5.0

    2 reviews

    Dined on January 24, 2018

    overall5food5service5ambience5

    Die Mercury Lounge ist eine Location mit einem atemberaubenden Ausblick auf Dubai. Der Service war super und das Ambiente auch. Wir kommen wieder

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30. OT

    OpenTable Diner

    Miami

    4 reviews

    4.0

    4 reviews

    Dined on December 10, 2017

    overall4food4service4ambience5

    Great venue

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31. OT

    OpenTable Diner

    Dubai

    1 review

    3.0

    1 review

    Dined on November 23, 2017

    overall3food4service2ambience2

    I was not happy about the seats and the corner they picked for me and my friends although I’d made an early reservation at the same day But it didn’t make any difference

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32. OC

    OlesyaC

    Monaco

    14 reviews

    5.0

    14 reviews

    Dined on November 22, 2017

    overall5food5service4ambience5

    Cool atmosphere and two free glasses of prosecco for ladies on Wednesday night

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33. G

    Gitta

    Dubai

    1 review

    5.0

    1 review

    Dined on October 25, 2017

    overall5food5service5ambience5

    Very good food : we loved the fish dishes and the wine was excellent: we had a very good french rose from the provence. And the view on the sky scrapers and burj khalifa was also excellent and very romantic.

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34. B

    Barnie

    Dubai

    1 review

    3.0

    1 review

    Dined on October 7, 2017

    overall3food3service3ambience4

    The venue and setting is extremely nice with views over Dubai, the food was okay although a little on the high side. My biggest issue was the over-attentiveness of the staff, I was trying to have a private conversation with my girlfriend and was constantly disturbed and when not being disturbed they stood next to the table making my personal conversation very awkward. I was also annoyed and suprised by the young waiter from Ural, who decided that he would prefer to talk to my girlfriend in Russian when I clearly only spoke English and hold a conversation on numerous occassions right in front of me, this completely ruined the evening, I found this unprofessional and extremely annoying.

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35. OT

    OpenTable Diner

    Dubai

    1 review

    5.0

    1 review

    Dined on October 3, 2017

    overall5food5service5ambience5

    Umwerfende Aussicht Grandioser Sercivce Leckeres Essen Chilliges Ambiente -----Perfekt------ Vielen Dank

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36. OT

    OpenTable Diner

    Dubai

    1 review

    5.0

    1 review

    Dined on May 17, 2017

    overall5food5service5ambience5

    Surprise birthday dinner for two. I was able to pre-order the food with the online menu, so the evening could run smoothly without too many staff intervention. I ask for a quiet table with a view and got the best possible spot. I was offered to bring along the home bake cake and it was brought by cheerful staff at the table with a candle. We had signature cocktails and dishes : beef carpaccio with truffle, stone bass coated with tapenade and wagyu beef tagliat... very very tasty!!! The staff was dedicated to make our evening special. The music and the ambience were great. From the booking over the phone to the attentive staff during the evening, everything was perfect. Just the last minute mistake when they hand over the bill to the birthday boy...oops!

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37. OT

    OpenTable Diner

    Dubai

    1 review

    4.0

    1 review

    Dined on May 6, 2017

    overall4food4service4ambience5

    It is a really good place, we had a good moment. Great view, good ambiance.

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38. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on May 3, 2017

    overall5food4service5ambience5

    Excellent Rooftop, parfait pour boire un verre entre amis ou soirée en couple !

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39. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on March 14, 2017

    overall4food3service4ambience5

    Great atmosphere

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40. JG

    JanetteG

    Dubai

    1 review

    4.0

    1 review

    Dined on February 18, 2017

    overall4food4service4ambience5

    Great food and atmosphere. It was a bit cold and chilly on the rooftop, but the heaters and the cozy setting made it lovely. I would suggest that food being served outside, on a cold and somewhat windy night be served on heated plates as the food went cold fast and we were racing to eat our food while it was still warm.

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