$$$$ • Californian • Beverly Hills
The General Manager, Nicholas, saved the day (someone get this man a cape)! I booked for their regular lunch seating somehow, and not the afternoon tea that we were after. Nicholas jumped into action, and made sure our experience was exceptional (he even brought us napkins and poured our champagne table side).
Nicholas, our waitress, and all of the staff were extraordinary, and customer service was outstanding.