Kona Grill - Oakbrook

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1. MH

   MarcoH

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service3ambience4

   Good tasting salad. The happy hour old fashioned was not good. Had to send it back. Too much simple syrup and sugar and was not drinkable.

   Kona Grill - OakbrookResponded 1 day agoMarco, Thank you for the Five star review. See you very soon! Appreciate the feedback about your cocktail and I will double check to make sure we are using the correct recipe.

   Report
2. HA

   HelenA

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   10/1000000 been here 3-4 times and it's worth it every time.

   Kona Grill - OakbrookResponded 3 days agoHelen, Love love love this review! Thank you so much for your continued support! Thank you so much from the whole Kona Team

   Report
3. n

   none

   Chicago

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food4service2ambience3

   food was great service was incredibly average at best I tend to over tip in a big way almost all the time our server was pleasant enough I guess but it was pretty obvious she was doing the minimum and no more so for the first time in a long time I gave 20% on the dot

   Kona Grill - OakbrookResponded 3 days agoThank you for this feedback! We look forward to improving and WOWing you on your next visit!

   Report
4. FH

   FullandHappy

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on August 12, 2022

   overall5food5service5ambience5

   Once again the food was outstanding! The Surf and Turf was on point and my wife had the Macadamia Nut Chicken which was awesome! Will be back soon!

   Kona Grill - OakbrookResponded 7 days agoThank you for the amazing review! We look forward to see you both very soon! Hopefully we can meet and talk next time you come in! Mario GM

   Report
5. C

   Cole

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined on August 12, 2022

   overall4food4service5ambience4

   Food was way overpriced, especially for the small portions you get.

   Kona Grill - OakbrookResponded on August 12, 2022Please check out our weekly happy hour specials Monday Through Friday! Same portions at a happy hour price!

   Report
6. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined on August 9, 2022

   overall1food1service2ambience2

   The food was bad, the sushi tasted terrible and the service was awful. Would not recommend.

   Report
7. d

   dine4fun

   Chicago

   50 reviews

   vip
   4.0

   50 reviews

   Dined on August 8, 2022

   overall4food4service5ambience4

   Everything went fine and our waitress Jasmine was terrific.

   Kona Grill - OakbrookResponded on August 10, 2022Thank you for the kind words! See you soon.

   Report
8. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   2.0

   2 reviews

   Dined on August 7, 2022

   overall2food2service3ambience1

   Music was so loud on the patio that we practically had to yell to talk. Way more like a bar at 10 pm. Food was fair.

   Kona Grill - OakbrookResponded on August 8, 2022thank you for your review. We are sad to hear of your experience with us and we would love to make it up to you. Please give us a call at the store so that we can invite you back out. We have a DJ every Friday and Saturday night from 7pm till close and Sunday morning as well.

   Report
9. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on August 7, 2022

   overall5food5service5ambience5

   Had a great time at Kona Grill! The service and food were fabulous. Loved the fun DJ on a Saturday evening.

   Kona Grill - OakbrookResponded on August 8, 2022Thanks for the five star review! See you soon, glad you loved our Kona Vibes!

   Report
10. k

    kevint

    Chicago

    6 reviews

    vip
    3.0

    6 reviews

    Dined on August 6, 2022

    overall3food3service4ambience2

    Spicy everything, except for the Asian salad and the fried rice. Music very loud

    Kona Grill - OakbrookResponded on August 8, 2022Kevin, sorry about the spicy level, in the future we are able to remove the spicy condiments, Djs are here every weekend, friday and saturday night.

    Report
11. c

    cswspeaks

    San Diego

    7 reviews

    3.0

    7 reviews

    Dined on August 6, 2022

    overall3food3service4ambience3

    The atmosphere was a little dark inside the food was average to taste and the service was good. The price for the food I thought was overpriced especially for the taste or lack of. I would go again friends wanted me to but for me to leave the group no

    Kona Grill - OakbrookResponded on August 8, 2022We want to extend our sincerest apologies for the negative experience that you had with us. Although we try to make every experience exceptional sometimes we fall short. Sorry we could not deliver on the flavor aspect for you

    Report
12. MA

    MAryR

    Chicago

    1 review

    1.0

    1 review

    Dined on August 5, 2022

    overall1food1service4ambience2

    Very good service but the food was overpriced for small portions and not very tasty. Very disappointed.

    Report
13. K

    Kimberburkett

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on August 3, 2022

    overall3food4service3ambience3

    When I made reservation I added note to reservation that it was our 31st anniversary. We went for the date night “experience” and even reserved the table under that experience. We had to ask the serve about date night experience, because we were just given menus. We finally got the menu for date night after waiting an additional 10 minutes. The only dessert that was offered was cheese cake. I asked if I could change it, because when I made reservation it stated “ Coffee Bread Pudding & a shot of Bailey's”. We were not given either one and had to just go with cheesecake. Meal was good, but the whole “experience” was nothing special like it’s reads when you make reservation. We could of just ordered off the regular menu and gone somewhere else that at least acknowledge anniversary.

    Report
14. RK

    RichardK

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5

    Happy hour rocks and service is great. We go once a week. Love it.

    Kona Grill - OakbrookResponded on August 5, 2022Garrett, Thanks for the five star reviews!! happy hour is now on friday and saturday night too!

    Report
15. d

    dine4fun

    Chicago

    50 reviews

    vip
    4.0

    50 reviews

    Dined on August 1, 2022

    overall4food4service5ambience4

    Happy hour was great even after choice revisions. Our waitress was prompt and attentive to us.

    Kona Grill - OakbrookResponded on August 4, 2022THanks for the positive review! please come check out our weekly happy hour deals! We also have an amazing brunch on the weekends!

    Report
16. A

    Alex

    Chicago

    8 reviews

    vip
    1.0

    8 reviews

    Dined on August 1, 2022

    overall1food1service1ambience1

    We got to the restaurant and were sat. No server came to our table for 20 minutes. They were not busy. They were talking to each other at the server station and at the bar. After 25 minutes we left with no one ever coming to our table or anyone at the front desk when we walked out. RA sushi used to take the cake for worst service in the area but they have recently improved while Kona has gotten worse and worse. They need new staff.

    Kona Grill - OakbrookResponded on August 2, 2022Alex, If you have time, please email me, I would love to get some more information about your last experience and see if I can turn this around. Gm.oakbrook@konagrill.co

    Report
17. SK

    SylviaK

    San Francisco

    30 reviews

    vip
    2.0

    30 reviews

    Dined on July 31, 2022

    overall2food1service3ambience2

    Food way overpriced for amount and quality. Better value and food at pf Chang. Waitress kept rushing.

    Kona Grill - OakbrookResponded on August 2, 2022Sylvia, Very sorry to hear about this experience, our guests should never feel rushed. Please reach out at your earliest convenience and let's see if we can turn this around. GM.oakbrook@konagrill.co

    Report
18. LV

    LaVerneS

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on July 31, 2022

    overall3food3service5ambience3

    Not much fish all sushi. Lackadaisy presentation, service was great. Room was too cold.

    Kona Grill - OakbrookResponded on August 2, 2022Laverne, Sorry to hear about our limited fish options. We always have the salmon, miso seabass and a market fish special. We specialize in sushi which is why you see more options towards that route. Hope to see you soon!

    Report
19. AC

    AndreaC

    Chicago

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5

    Very impressed! Food was delicious and service was great!

    Kona Grill - OakbrookResponded on July 31, 2022Thank you for the 5 star review!! Hope to see you very soon! We take pride on our service here and glad we were able to deliver a memorable experience. -Kona Management

    Report
20. JV

    JoeV

    Chicago

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food1service5ambience5

    Steak came out medium rare. Appetizer came out cold Both of my sushi orders taste really fishy!! Not fresh seafood

    Kona Grill - OakbrookResponded on July 31, 2022Joe, Sorry to hear that our food did not deliver the way Kona is supposed to. I understand the importance of receiving quality food and server for the amount of money being spent. If you could reach out to me directly and let's see how we can turn around this experience with a future great memory. gm.oakbrook@konagrill.comc

    Report
21. TO

    TenOf11

    Chicago

    1 review

    vip
    4.0

    1 review

    Dined on July 30, 2022

    overall4food3service5ambience5

    This is a standard spot for us and we came here for drinks, appetizer, dinner and dessert. We had sushi/sashimi and it, as always, was amazing. We had the not-triple brownie for dessert and it was spectacular (though I needed coffee to breakup the sweet). The reason I rated food low was NOT for the food but the drinks. I always call Blue Moon, butter beer (as a fan of Harry Potter) because it has a light smell and taste of butter (especially depending on the type of water used for the tap hard/soft). It's tasty but not what I wanted so I ordered the Sam Adams Seasonal (Summer Ale) as it's more lemon/lime. When it got to the table even the smell was wrong. It smelled like butter beer. I explained to our server that something was not right (maybe the taps had been swapped). She got another (and said she watched them poor it) but it tasted the same. So I asked here to bring me a sample of Blue Moon. The sample didn't taste like Blue Moon and instead tasted like the Summer Ale. Here's the rub. Blue Moon and Summer Ale are different prices. I ordered the higher priced one but got served the lower priced one. Needless to say, I was concerned, not just for my bill, but anyone else ordering these. Now, for the best part. Our server; Jody. OMG! She was more than awesome. Amazingly personable, funny and, definitely helpful. Now, I didn't drink any beer (outside of trying to figure out what was what). She didn't charge me for them and was absolutely understanding of what may have been happening. Of course, we'll be back as our experience, outside of the swapped drinks, was more than fun. Thank you to Jody for being so understanding and making our experience perfect.

    Kona Grill - OakbrookResponded on August 2, 2022Thank you for this amazing review! I will make sure to tell Jody about this experience! We hope to see you soon!

    Report
22. J

    Jeff

    Chicago

    15 reviews

    5.0

    15 reviews

    Dined on July 30, 2022

    overall5food5service5ambience4

    We are regulars at Kona Grill and enjoy it each time. Our waitress was prompt and took good care of us. She was very friendly and checked in when needed.

    Kona Grill - OakbrookResponded on August 2, 2022Jeff, Thank you for the amazing review, love to hear we deliver every visit towards your experience!

    Report
23. N

    Nonnie

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on July 30, 2022

    overall3food3service2ambience3

    Ordered no nuts due to allergies. Order brought with cup of roasted almonds. Ordered side of fingerling potatoes. Served mashed potatoes. Waitress didn’t check back on food orders. Waited. 20+ minutes for check. Finally asked her to bring it. Very disappointing.

    Kona Grill - OakbrookResponded on July 31, 2022nonnie, SOrry to hear about the mix up with the food and allergies at the table. This is not the way a Kona experience is supposed to play out. Please reach out to me directly and hopefully we can turn this experience around with a future 5 star visit! gm.oakbrook@konagrill.co

    Report
24. j

    johnchariel

    Chicago

    12 reviews

    5.0

    12 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    We had a great time celebrating birthdays. Good food, awesome server. He went above and beyond to make our birthday celebration wonderful!

    Kona Grill - OakbrookResponded on July 31, 2022John! Here at kona we appreciate hearing how well your celebration went! We hope you come visit us for the next special occasion! See you soon!

    Report
25. OT

    OpenTable Diner

    Chicago

    4 reviews

    vip
    4.0

    4 reviews

    Dined on July 29, 2022

    overall4food4service5ambience3

    Jacob was an excellent wait person

    Report
26. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on July 26, 2022

    overall5food5service5ambience4

    Great food. Excellent service

    Kona Grill - OakbrookResponded on July 26, 2022Thank you for the 5 star review!!! Much appreciated

    Report
27. Y

    Yrral

    Chicago

    77 reviews

    vip
    5.0

    77 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Jeanelle, my server, was exceptional. Very friendly and courteous. Always available for my needs.

    Kona Grill - OakbrookResponded on July 26, 2022Thank you for the kind words! I will let Jeanelle know how much her work is appreciated!

    Report
28. C

    Cynthia

    Chicago

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food1service4ambience3

    My husband and I have been wanting to go to Kona Grill for almost 2 months. The food and drinks were not good and we’re overpriced.

    Report
29. S

    Surprisechef

    Chicago

    15 reviews

    vip
    4.0

    15 reviews

    Dined on July 23, 2022

    overall4food4service5ambience3

    I was disappointed that the same dish that I have always ordered, which is the Sea Bass, was changed whereby the Sea Bass which used to come with Bok Choy and fried rice with ham and pineapple, now comes only with Bok Choy. If you want fried rice with ham or pineapple, each will cost you an additional eight dollars per order.

    Kona Grill - OakbrookResponded on July 23, 2022Thank you for this feedback, unfortunately this was a company wide change. We are sorry for any inconvenience this might have caused. We hope to see you still in the future.

    Report
30. NH

    NathanH

    Chicago

    11 reviews

    3.0

    11 reviews

    Dined on July 22, 2022

    overall3food3service5ambience3

    Disappointed in the amount of food for the price. A shrimp taco should have a tortilla.

    Kona Grill - OakbrookResponded on July 23, 2022We hope to see you again! We have amazing happy hour deals twice a day and we just added it to the weekends as well! please come and see us. We can always make the taco with tortilla, just let us know and we can do it for you!

    Report
31. MP

    MichaelP

    Chicago

    345 reviews

    vip
    1.0

    345 reviews

    Dined on July 22, 2022

    overall1food5service4ambience3

    Drinks were great / food was great / service was great. There was theft on credit card 💳 that soiled the experience. Please let me know if you can do complementary dessert or drink next visit…

    Report
32. L

    Liz7210

    Chicago

    45 reviews

    vip
    5.0

    45 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    We love it here. The avocado egg rolls, silders,taco are always good!! The watermelon margaritas are made really good! Hector are server is the best. He is the best thing at this place! Thanks for always taking care of us

    Kona Grill - OakbrookResponded on July 25, 2022Thank you for these kind words. I will pass this review along to hector! Everyone here at Kona knows Hector is crushing it!

    Report
33. MR

    MRCK

    Chicago

    23 reviews

    vip
    5.0

    23 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5

    Our food was yummy and our server was great! Thanks for a great experience!

    Kona Grill - OakbrookResponded on July 23, 2022We are glad you enjoyed the food. Hope to see you for the your next special occasion.

    Report
34. AB

    ABCD

    Milwaukee

    2 reviews

    3.0

    2 reviews

    Dined on July 20, 2022

    overall3food3service4ambience3

    Mixed-up menu with a strange group of offerings; good outside seating but too dark inside; attentive waitress; watery cokes; good location; food was well cooked.

    Kona Grill - OakbrookResponded on July 22, 2022Thank you for the positive feedback, each day we strive to raise our food and service standards! We appreciate your feedback!

    Report
35. LA

    LatoyaA

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food4service5ambience5

    I took my husband here for his birthday. Very good choice the food was very flavorful the seating was nice. Our server was great as well.

    Kona Grill - OakbrookResponded on July 22, 2022Thank you for the five star review!! see you soon for your next special occassion!

    Report
36. BM

    BrianM

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on July 18, 2022

    overall4food4service4ambience4

    Good service and ambience was nice for a business dinner

    Kona Grill - OakbrookResponded on July 20, 2022Thank you brian!! Make sure to reach out and schedule your next business meeting! We can even come up with a private menu and make your next visit that much more enjoyable

    Report
37. d

    dine4fun

    Chicago

    50 reviews

    vip
    4.0

    50 reviews

    Dined on July 18, 2022

    overall4food4service5ambience4

    Even though our waiter was fairly new, he served us like a veteran. Everything went fine.

    Kona Grill - OakbrookResponded on July 20, 2022Appreciate the feedback! Thank you for dining with and hopefully see you soon!

    Report
38. R

    Redstripe

    Chicago

    16 reviews

    vip
    3.0

    16 reviews

    Dined on July 17, 2022

    overall3food5service5ambience5

    Its getting harder and harder to justify Kona's prices, $17 for 5 potstickers, $24 for a sushi roll. I understand that prices are up, but we will need to stop eating out soon.

    Kona Grill - OakbrookResponded on July 22, 2022We hope to see you again! We have amazing happy hour deals twice a day and we just added it to the weekends as well! please come and see us

    Report
39. Y

    Yrral

    Chicago

    77 reviews

    vip
    5.0

    77 reviews

    Dined on July 17, 2022

    overall5food5service5ambience4

    Fernando gave superb service. Jess did very well on her first day bartending.

    Kona Grill - OakbrookResponded on July 22, 2022Thank you!! We appreciate the amazing review and we will let Fernando know!!

    Report
40. OT

    OpenTable Diner

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on July 17, 2022

    overall2food3service1ambience2

    My husband and I made a reservation for 2 for our first date night here on 7/16. We were sat outside and we had to wait 25 mins for a waiter to take our drink order. We both know times are hard but wait staff passed us multiple times and nothing. Tons of dirty tables with plates on them all around us and it was 8pm and not super busy. One table of 4 sat after us and got their appetizer and dinner before we got our drinks. The food was actually very good we got beer, margaritas for drinks. Food we got the potstickers, surf and turf ribeye and poke bowl. While waiting for our food the table next to us was being clean and glass shattered all over me, it was fine accidents happen…then after paying our $140 bill of which we always tip 20% my husband went to go wash his hands before we left and realize the chair he had sat on had BBQ sauce on it from a precious table…his pants had BBQ all over the bottom. I would recommend take out for this location because food is good, but the service was terrible!

    Report