Kona Grill - Boise

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1. D

   David

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food2service1ambience3

   We had reservations and gave ourselves plenty of time before our concert, yet we were late to the concert because the food took over an hour to be brought to us. Keep in mind I had the sliders (which must have sat under the heat lamps because they were super dry) and the other person had a pasta dish with no meat. Once we have the waiter our card, after reminding him we were in a hurry now, it took 20 minutes to bring them back. Very disappointed this time around.

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2. P

   Peje1

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   overall3food4service2ambience3

   Staff were overwhelmed probably due to being short-staffed. Food took a while to arrive but was good when it did. Our server was great but just very busy. The most disturbing thing was the state of the bathrooms. Used paper towels were all over the floor because the garbage was overflowing and both soap dispensers were empty. I didn't want to think about what the cooks and other employees were doing since there was no soap :( Overall, our experience wasn't bad and I know many restaurants are struggling with being short staffed so I can disregard that issue. The food was good but the bathrooms were terrible.

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3. TB

   TaraB

   Boise

   16 reviews

   vip
   2.0

   16 reviews

   Dined 2 days ago

   overall2food2service3ambience4

   Sushi roll one person in our party ordered came out in reasonable amount of time. We then waited for over an hour for our entrees. Waitress said repeatedly “sorry the kitchen is backed up”. We were starving and then noticed the table behind us got served their food. Our entrees were fried rice and several orders of the shrimp tacos. Shrimp tacos had a small amount of tiny shrimp that looked like salad shrimp and were gritty with the sand vein still inside showing they were not properly cleaned. Gross. We were there over two hours total and I left still hungry.

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4. TT

   TeresaT

   Phoenix

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service4ambience3

   Birthday celebration

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5. L

   Leslieb

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food2service1ambience2

   Music was so loud it felt like a club, our server took almost 10 min to greet us, 10 min to get our drinks and then 15 min to take our order. Food took almost an hour to get and the kids food was ice cold.

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6. AS

   AnitaS

   Boise

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food2service1ambience3

   We didn’t get any service or drinks for at least 20 mins after we sat down. Then it was another hour to hour and half before we received our meal. No top offs on drinks until our meal was almost over. There was no miso or char on sea bass and vegetables were watered down and oily on top of that. Worst experience at Kona and I won’t be going back.

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7. MS

   MichaelS

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience4

   Great food, service and ambience. On a nice night the patio is great.

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Took fiance here to celebrate engagement food was expensive but it's a fancier place so it's all good :)

   Report
9. J

   Jodi

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   We went for a girls lunch out for our mom's birthday. The server was charming and brought her a mini birthday cake that was to die for! She loved her birthday lunch!

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10. OT

    OpenTable Diner

    Denver

    1 review

    1.0

    1 review

    Dined on July 31, 2022

    overall1food2service1ambience1

    Forgot orders, forgot what was on some orders, brought out random food we didn’t order, forgot drink orders, brought everything out at odd times (some entrees immediately, some took an hour), didn’t clear starters, music was waaay too loud. Manager did comp some for the experience.

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11. RR

    RuffRach

    Boise

    5 reviews

    2.0

    5 reviews

    Dined on July 30, 2022

    overall2food5service1ambience1

    We dine here often but last night was not fun. We had reservations @ 7:45 pm and we waited over an hour for our food. We were so hungry by the time the food came. They also had a DJ trying to play “music” it was so loud it hurt our ears. It was so hard to wait. I’m not sure what the hold up was. Our sever didn’t come and check often and we were often out of Beverages on our LONG wait. The server didn’t give updates about why our food was taking so long or offer to go check on it…. It was not enjoyable. Once our food arrived it was good. But not the normal. Sad. Our tab was also very high.

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12. MM

    MattM

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food3service2ambience3

    Our server only came to our table twice and messed up my order. Other employees came over more than he did.

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13. OT

    OpenTable Diner

    Boise

    1 review

    vip
    1.0

    1 review

    Dined on July 30, 2022

    overall1food4service1ambience1

    Took very long time to get our drinks, then after a long wait, was out of what we ordered, then waited a long time again. Service was poor, seemed to be lots of employees but was not reflected in speed of service. Our salad came with no salad dressing. Overall very disappointing. Kona Grill use to be one of my favorite restaurants. Much better in other cities. Meridian site poorly run.

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14. OT

    OpenTable Diner

    Portland

    3 reviews

    4.0

    3 reviews

    Dined on July 30, 2022

    overall4food5service4ambience4

    Over all a good experience

    Report
15. SM

    SarahM

    1 review

    1.0

    1 review

    Dined on July 29, 2022

    overall1food1service1ambience1

    It was awful. We were a group of 5. We ordered Potstickers for an appetizer and they brought us 3. When I asked the waiter about it he said he gave us the Happy Hour appetizer so it was cheaper. Instead of explaining it to us we got 3 potstickers for 5 people. The side salad had Blue Cheese on it. I couldn’t eat it. I have never received a salad with Blue Cheese and it is the only cheese I don’t like. Both New York steaks that were ordered were way over cooked. I asked for the red chili flakes to be left out of my pasta. That wasn’t an option which means it’s not freshly made. They kept refilling the sodas with a pitcher with no ice. We will never go back. They sat us by the kitchen so we had to listen to the woman yell out orders every time they came up. There was a counter on the other side of the glass of our booth and there was a guy standing over me the entire time cleaning silverware.

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16. OT

    OpenTable Diner

    Denver

    1 review

    1.0

    1 review

    Dined on July 29, 2022

    overall1food2service1ambience4

    We come to Kona often and unfortunately this was the worst service we have ever received. Took 15 minutes for someone to come to the table and the close to an hour to get our dinner that was only a salad and a sushi roll. However, the host was the best part. He was so kind and welcoming with a great energy.

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17. DM

    DeanM

    Portland

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    We ate outside due to Covid. Would be nice if they added misters as it was 100F. Otherwise great.

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18. C

    Crowded

    San Francisco

    12 reviews

    4.0

    12 reviews

    Dined on July 29, 2022

    overall4food5service3ambience3

    Our prior visit to this Kona Grill was fantastic -- superb food and service, not crowded, perfect ambiance -- five stars! This time, the restaurant was extremely crowded with noise echoing which made it difficult to hear conversations. The soup was expensive for a tiny portion and a second order of it was greatly delayed but came (happily) with a more generous serving. The food was good overall but the experience was far less enjoyable. It was quite hot outside (about 100 degrees) and although quieter than the inside, there were no misters running so we opted to eat inside. We would go again, but would probably try to go very early to beat the crowds and hopefully have a better dining experience.

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19. MJ

    MarJ

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience5

    If you love salmon, this place has the best salmon dish!

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20. BS

    BobS

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on July 28, 2022

    overall2food2service4ambience3

    The food does not live up to where it should be. A great fish restaurant never smells like thawed frozen fish. The cost of entrees over 32.00 should be amazing not mediocre. The place needs a good cleaning and returned to what it looked like when new. It has been years since we were there and now we know why. Too many other places in Boise for less and much more memorable. Happy hour is limited and poke bowl smelled fishy. Ahi should not have a smell. Three small potstickers with rice inside we less than mediocre. I thought since they survived The last two years it was time to go again. Not so much……. Staff was great.

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21. BT

    BrunchTime

    Denver

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food4service5ambience5

    Jodi was great as our server! She was very helpful and a joy to have come to the table for refills,etc!

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22. PJ

    PattyJ

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food5service5ambience5

    Chris was our waiter. He was fabulous. Saw to our every need. Was very friendly, helpful and professional!

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    Food was delicious and waiter was on point with timing.

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24. OT

    OpenTable Diner

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Met up with family we hadn’t seen in ages. It was a wonderful experience. Staff was amazing, food was great. Prices are a bit high, but we were willing to pay based on the menu and ambience. 10/10 and would go again in a heartbeat.

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25. B

    Batman

    Chicago

    15 reviews

    vip
    5.0

    15 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Busy environment with a moderate noise level but excellent food and first rate service!

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26. MJ

    MichelleJ

    Boise

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food3service1ambience1

    It took a long time to get drinks and food. They now charge extra for sides other than rice or mashed potato’s with certain entrees. The didn’t seat us where we requested and the restaurant was way over crowded and extremely noisy. Serving staff was rude and dismissive. Won’t be going back anytime soon.

    Report
27. CF

    ChrisF

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food1service5ambience1

    We had a reservation for six got there at 5:45 we were sad table that you couldn’t sit out that was stuffed in so tight then we got receded ordered our food in at 6:30 they told us they didn’t have the steak that we ordered nor did we get the drinks we ordered finally the manager food and we still tip the waitress but never ate

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28. CD

    ChristopherD

    Boise

    3 reviews

    4.0

    3 reviews

    Dined on July 23, 2022

    overall4food5service3ambience2

    Great server, slow kitchen (75 minutes from order to meal served), same price but reduced portions, extra loud

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29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5

    Staff was friendly and prompt. Food was brought in a timely manner and well worth the cost. Had a great experience!

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30. JC

    JeanC

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5

    Love the fact that you have Sean Wallin working there. What a great asset to your team. Wait staff was very friendly and attentive. Food was great as always.

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31. SR

    SharynR

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food4service5ambience3

    Our waiter, Santos, was excellent. He was welcoming, attentive, and friendly. The service he provided was terrific. There were 4 of us and we all enjoyed our lunch. We will certainly be back. Thank you Santos for providing a very positive experience.

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32. KG

    KellieG

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5

    Everything was great

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33. c

    cc77

    Seattle

    36 reviews

    vip
    5.0

    36 reviews

    Dined on July 8, 2022

    overall5food5service5ambience5

    Their happy hour menu is great, especially the fish tacos. Our server, Ian, was attentive and fun to chat with. Ian took very good care of us!

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34. s

    slpage

    Boise

    50 reviews

    vip
    3.0

    50 reviews

    Dined on July 7, 2022

    overall3food5service5ambience1

    We loved our meal and we frequent Kona Grill often. However, today the music was so loud, we could barely converse. We asked twice for the music’s volume to be lowered. The base was so loud. It was never lowered. You may have just lost our future dining at Kona Grill.

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35. SA

    SophipalateAT

    Mexico City

    44 reviews

    vip
    3.0

    44 reviews

    Dined on July 6, 2022

    overall3food3service5ambience4

    Long wait, warm food

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36. MD

    MD1111

    San Francisco

    26 reviews

    vip
    3.0

    26 reviews

    Dined on July 5, 2022

    overall3food2service4ambience3

    Happy hour fish taco needed a microscope to see the fish. Not even worth $3. Complete rip off. Had the Poke bowl and the tuna did not seem fresh. It was edible but it was not sweet and fresh. Unexciting. The bathroom was dirty with overflowing paper towels on the floor and counters full of water and soap. The floor in the restaurant was visibly with debris. Just not the experience I have had in the past. I have been there many times. I hesitate to invite friends and family to this restaurant with this most recent experience.

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37. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on July 4, 2022

    overall4food4service4ambience3

    Food was good. Kitchen gave me a half bowl of soup instead of a whole one

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38. JG

    JamesG

    Boise

    1 review

    2.0

    1 review

    Dined on July 3, 2022

    overall2food3service1ambience2

    Kona grill would not be a place I would recommend to my friends. The music was extremely loud and it was impossible to have a conversation near and in a medium range near the bar. After we moved seats it was better but the vibrations of the music was still annoying. After this, the food took an hour and 45 minutes to come and it wasn’t what it is hyped up to be. I would not go back.

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39. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 3, 2022

    overall2food4service2ambience2

    Kitchen must be short staffed because it took an hour to get our food. DJ played music way too loud; had to shout to have a conversation.

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40. BA

    BelAmi

    1 review

    4.0

    1 review

    Dined on July 3, 2022

    overall4food5service5ambience5

    Took an hour to be served our delicious dinner. I suppose the long wait time was worth it.

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