Il Lupino

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1. RC

   RobertC

   San Diego

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   overall1food2service1ambience3

   We were seated promptly upon our arrival. Our waiter, Jeremy took our drink and appetizer order. After about 10 minutes our appetizer arrived but no drinks. Jeremy explained that the bartender was slammed. Shortly after we finished our appetizer, the drinks arrived. We ordered dinner and a glass of wine. Dinner was Salmon Piccata and Chicken Piccata. Dinner was served but no wine. Wine arrived about halfway through my wife’s dinner. I say my wife’s dinner because my Chicken Piccata was so dry and overdone it tasted like shoe leather. It was hard to cut through and harder to chew. The Salmon was ok. As hard as Jeremy tried, the overall service was very bad only surpassed by the terrible food.

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2. MS

   MosesS

   Orange County

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food2service4ambience4

   This is a good place to visit if you’re hungry and tired of chains. The food is not mind-blowing in terms of authenticity or

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3. TR

   ThomasR

   Hawaii

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service5ambience4

   Pasta was over cooked but great service.

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4. h

   hulagirl77

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We all loved the food, wine, service and beautiful atmosphere. The live jazz trio was also a great extra bonus!

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   We had an amazing meal. The lasagna was world classs! My wife had the Gnocci it was rich and yummy. They had a jazz band playing…. Which set the mood for a very romantic evening. Apollo was our server , very personable and enjoyable! Oh yeah…. The lobster dip is a great appetizer!!!!

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6. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Food was amazing! Service was great!!

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7. OT

   OpenTable Diner

   Hawaii

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food3service5ambience3

   Daniel was great The risotto was terrible.

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8. SP

   SarahP

   Raleigh

   13 reviews

   vip
   1.0

   13 reviews

   Dined 6 days ago

   overall1food1service4ambience3

   The server was very friendly, and service was extremely fast, but the food was terrible. Worst pizza I’ve ever had - sauce had no flavor, cheese tasted like grocery store shredded mozzarella. Caesar salad was limp and flavorless. Lettuce looked old, dressing was bland. No hint of anchovies, even though the menu specifically said it has anchovies. Spaghetti with tiger prawns was also very bland, and the pasta was over cooked. Just a really disappointing, overly expensive meal. Huge disappointment.

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9. OT

   OpenTable Diner

   New England

   1 review

   vip
   3.0

   1 review

   Dined 6 days ago

   overall3food3service5ambience4

   Good service, amazing location, nice ambiance, underwhelming food. The menu and dishes promise a lot, but the food is dull; it lacks flavor and character. The bar is okay an reasonably priced, but the food is expensive considering how bland it is.

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10. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on May 9, 2022

    overall1food1service1ambience4

    Not organized, wrong meal given to me. Burned my lips as it spiced with something.

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food3service5ambience5

    Didn’t like the limited menu for Mother’s Day

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12. AT

    AmalioT

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Good Food, and GREAT Service. Will defiantly be back.

    Il LupinoResponded 5 days ago

    Aloha and thank you for your kind review, we hope to see you again soon!

    Report
13. LA

    LASSI

    Hawaii

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food4service3ambience3

    The wait staff was okay, but it took 1.5 hours to receive our food. There was ONE cook on the morning of Mother's Day. What was management thinking????

    Il LupinoResponded 5 days ago

    Aloha, I'm very sorry for your experience. I planned and staffed for Mother's Day the best we could, but we were understaffed. Believe me, if I could have hired another cook I would have. Like many Restaurants during these times, finding good help is a struggle. We have since found some good help for the morning and I personally hope you do try us again. Please ask for the General Manager so that we can make sure you have the experience you deserve, have a wonderful day!

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14. HI

    HICas

    Oklahoma City

    3 reviews

    3.0

    3 reviews

    Dined on May 8, 2022

    overall3food2service1ambience4

    The location is excellent but the service was terrible and food mediocre. I expected more especially for the price.

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15. OT

    OpenTable Diner

    West Palm Beach

    5 reviews

    1.0

    5 reviews

    Dined on May 8, 2022

    overall1food1service1ambience4

    Il Lupino’s poor service was outdone by their even worse food. Such a shame, because the restaurant is in a beautiful setting and has so much potential, but the owner / manager clearly doesn’t care. They keep the tables filled by glacier speed service, so the restaurant appears popular. The couple next to us spoke outwardly to the waiter about the “awful food.”

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16. J

    Jandel

    Las Vegas

    28 reviews

    vip
    5.0

    28 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Delicious dinner, great service, highly recommend

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17. PP

    PeterP

    San Francisco

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 7, 2022

    overall3food3service3ambience4

    Outdoor seating and setting great! Service felt rushed and food just OK.

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18. OT

    OpenTable Diner

    New York Area

    9 reviews

    vip
    2.0

    9 reviews

    Dined on May 7, 2022

    overall2food4service1ambience4

    From reading the reviews, I’m sure this restaurant is fantastic. We on the other hand had an entirely different experience. We got there earlier than our reservation and they were happy to seat us during their happy hour. I ordered a glass of wine, and my husband an iced tea. I got my wine fairly promptly and the iced tea as well. From there it went down hill. We decided to order all of our food at the same time, not because we wanted some kind of discount for happy hour, we just knew what we wanted. For some reason our server heard my order, although the “kitchen made the appetizer “ instead of the meal I ordered, which btw the server clarified with me and although both my husband and I stated his meal, all the server heard was the appetizer my husband ordered. Ok, we then waited at least 20 minutes before we saw the server again. We asked about my husband’s beer order and the bruschetta appetizer we ordered. Server said “oh I was waiting to bring it all out at the same time” (!?!?!!!?!). So. we waited 15-20 minutes longer and lo and behold, my meal was served…..and only my meal. Turns out server only heard my husband’s order of the appetizer and he never got his meal!!!!!!! No offer to make it right, no apologies, just gave my husband bruschetta for his meal. Again, I’m sure the restaurant is amazing from the reviews we read, but I think for some reasons our server didn’t care about serving us. BTW, his loss. We ALWAYS tip at least 20%. Again MY food was good. Maybe get there AFTER happy hour 🤷‍♀️

    Il LupinoResponded 5 days ago

    Aloha, I am very sorry to hear about your poor recent experience. We value your feedback very much and this is not the level of service we pride ourselves on. We do hope you try us again and please ask for the General Manager on your next visit so we can make sure things go right this time around. Take care and have a wonderful day!

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19. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Best chicken parmesan..

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20. LW

    LivesinWaikiki

    New York Area

    25 reviews

    5.0

    25 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    We live in Waikiki and Il Lupino is perfect for late afternoon drinks and small dishes. We have had dinner also and I recommend Il Lupino for pasta dinner.

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21. MI

    MIKED

    New York Area

    1 review

    5.0

    1 review

    Dined on May 5, 2022

    overall5food5service5ambience5

    Service was absolutely outstanding, food was incredible, best Italian experience of my life.

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22. k

    kellya

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 4, 2022

    overall5food5service5ambience5

    Excellent!

    Il LupinoResponded 5 days ago

    Thank you very much for your wonderful review, Mahalo!

    Report
23. JS

    JenniferS

    Phoenix

    6 reviews

    vip
    2.0

    6 reviews

    Dined on May 3, 2022

    overall2food3service1ambience4

    Our waiter was awful, extremely rude. He never offered his name but he wore a silver “wine cup” around his neck. As mentioned never told us his name, or offered specials, asked about our food, asked if we wanted drink refills - very dismissive of us as if we were wasting his time. When filling our water glasses he spilled water on the table. We asked for parm cheese and it was everywhere, including the inside of my purse. 3 of us got a pizza and I think it was Stouffers, absolutely nothing to write home about. The 4th couple split a seafood pasta that they said was wonderful. Ambiance was nice but other than that I would never recommend this place.

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24. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 2, 2022

    overall5food5service5ambience5

    We had a great time dining here and the experience was made 100x better with our server Moi. He was personable, and gave great recommendations. Everyone was nice but Moi takes the cake with service. Wish I could have tipped more. I had the chicken parm which was not too heavy but very flavorful and my date had one of the specialty pizzas and it sure was special. Will dine here again!

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25. OT

    OpenTable Diner

    Palm Springs

    1 review

    1.0

    1 review

    Dined on May 2, 2022

    overall1food5service1ambience5

    Food was great service was terrible hostess terrible waiter seemed to be on something couldn’t get his attention for more than two seconds but food was good

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26. OT

    OpenTable Diner

    Minneapolis

    1 review

    1.0

    1 review

    Dined on May 2, 2022

    overall1food5service4ambience4

    Food was excellent, so good we decided to go back two days later… Only to be greeted by the hostess who informed us they were only excepting reservations. Much disappointed we decided to check OpenTable… And found openings all evening! So they wouldn’t take us at the door, but they could see us right away via OpenTable? What is up with that?

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27. s

    sandyperm

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on May 2, 2022

    overall5food5service5ambience5

    Our server was excellent. He took time with us about the menu and restaurant. Would definitely eat there again.

    Report
28. CS

    CarolynS

    Hawaii

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food4service4ambience5

    We have gone to this restaurant for years. The food is great. However, I was disappointed in the portions of bruschetta, as I have pictures from a couple of years ago that had much more generous portions. The new help can definitely learn from past employees to be more attentive. Beautiful setting inside and out on the terrace facing the greenery of Royal Hawaiian Hotel.

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29. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on May 1, 2022

    overall2food2service1ambience2

    It took 25 mins for waiter to even check in me for drinks / water, despite the place being absolutely empty. Food: mediocre, lacking flavor. Atmosphere: stuffy, you’re paying for the table to be loaded with glass and silverware, not for quality of food. Unless you sit on patio and tables are embarrassingly spartan: a cheap table mat, and that’s about it. Service: slow and inattentive. Price: expensive. There are much better fine dining experiences closeby. Don’t waste your time with this place

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30. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 29, 2022

    overall1food1service1ambience4

    They lost us in their process and we waited for our food for 2 hours

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31. C

    Chibi

    Vancouver

    9 reviews

    4.0

    9 reviews

    Dined on April 29, 2022

    overall4food5service5ambience5

    The food and service here were excellent, though a bit pricey. They have a reasonable wine list however this particular night they were all out of pinot grigio, my favorite. The bartender went out of his way to give me a couple of other wines to taste before choosing. They have a Happy Hour menu from 1-6pm, that has much reduced prices on both food and wine. Patio seating is the best. Located on the ground floor of the Royal Hawaiian Shopping Centre, at Seaside and Kalakaua Ave, right across from where they used to have live Hawaiian entertainment. They also have an indoor and outdoor bar seating.

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32. KA

    KenA

    Atlanta

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 28, 2022

    overall5food5service5ambience5

    Very enjoyable dinner-great food and service in a lovely setting.

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33. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 27, 2022

    overall4food4service4ambience4

    Limited a bit on the menu but still glad we went. Good food, big portions, and not overly expensive

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34. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service5ambience5

    Manager was very accommodating. Food and service very good,

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35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service5ambience5

    My favorite restaurant in town. Service and food are beyond exceptional

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36. UK

    UKCouple

    Birmingham

    5 reviews

    2.0

    5 reviews

    Dined on April 26, 2022

    overall2food2service1ambience1

    Outdoor seating was nice albeit next to a fairly busy walkway. A mistake in the delivery of our order meant we ended up eating separately which isn’t ideal as a couple, but at our request the manager visited us and amended the bill. The food itself was ok but not outstanding for the price.

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37. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 25, 2022

    overall1food1service1ambience5

    Beautiful ambiance. As soon as we are seated, we notice food stuck on one of our placement forks. Waters are poured and there’s lipstick stains on 2 separate water glasses :( Ordered a few different appetizers and entrées, not all appetizers were served out yet we were billed for them. Drinks were given to the wrong person. Most of the dishes were tasteless so we indulged in fresh parmesan cheese to help add taste. We were there for a special occasion and mentioned this at the time of reserving. Nothing special was mentioned. I might try this place again, to see if tonight was probably just bad timing. In the meantime, I’m in no rush to return.

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38. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on April 25, 2022

    overall3food5service2ambience5

    The Food was great, the service was actually pretty nice. But the dishes were taking too long. We ordered two pasta dishes and they took over an hour.

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39. OT

    OpenTable Diner

    Minneapolis

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 23, 2022

    overall5food5service4ambience4

    Food was great! They seemed a bit understaffed, but who doesn't lately. If your in the mood for Italian this is your place!

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40. OT

    OpenTable Diner

    Victoria

    5 reviews

    3.0

    5 reviews

    Dined on April 23, 2022

    overall3food3service2ambience4

    Eatin here before ants it’s always been pretty good service can be slow with the drinks. Not enough staff to be able to keep up with Cocktails etc. food has always been great though. Unfortunately not so great this time the pasta wasn’t cooked enough. Other dishes were good though. We’ll be back as 1 not so great experience all the rest have been fantastic. Service was slow and had too wait ages to get a drink.

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