Hard Rock Cafe - Washington, DC
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Our Server was Jonathan and he was Fantastic! Burgers and grilled chicken w/Mac and Cheese was delish! Would definitely recommend Hard Rock Cafe DC.
Ambience: super cool.
Shop: very nice.
Feeling was "we want you to finish, go away in order to close and go home".
Reservation at 7. At 7.20 we wanted to eat something more, some french fries ...kitchen closed! At 7.30 we asked for a dessert, kitchen closed! I said "we reserved at 7 because you put the hours slot on the website. Before closing the kitchen it would be nice to wait for the customers"...and we got a slice of cheese cake.
This has been our 1st Thanksgiving dinner in the US.
Very nice setting.. service was very attentive.
Your menu has changed and it is not very good anymore. The choices are so limited and no nice dinner meals that stuck out to me. The prices are ridiculous for the portions.
Met with friends at the DC restaurant. They were able to seat us outdoors and split b/w 2 tables. Waiters were attentive. Food was good. Can’t wait until they serve the pulled pork sandwich with apple again. Manager was awesome. They’ll take your temp when you first arrive. Great job considering covid 19 guidelines!
NancyH, Thank you so much for your 5 star review!! YOU ROCK.
Service was very good.. many different employees at the table serving us. Food came out spot on.
Thank you so much for your 5 star review!! Rock On.
I really enjoy frequenting this restaurant. The staff is friendly and accommodating. I will be back!
Our waiter was awesome but the service in regards to food and drinks was severely slow. Especially seeing as though it was not a very busy night.
Been to a lot of HRC locations over the years including this one. This was a disappointment. Halloween night and not too busy but looked understaffed. Long wait for condiments and no drink refills. Waited nearly 20 minutes to get the check. Not asked if we were reward members. Not enthused about returning.
We had reservations this past Saturday and everything was great! Hostess and server were both super friendly and welcoming, and manager was present and assisting his staff. We even got a free brownie sundae for making a reservation, which just made our night. Thanks to the staff for providing us with a very enjoyable evening.
Great food, atmosphere, service. One of the best dining experiences i have ever had ❤. Thank you
Steak was small(not 16oz) and very overcooked. Asked for medium. Came out well. No pink at all not even next to bone. Outside had heavy char. Broccoli was cold yet over cooked. Seemed reheated and got five florets. More employee conversations than service. Employees didn’t seem like they wanted to be there and it showed
Superb service! I appreciate the COVID safety measures and the extra safety that was established.
Daughter bday. There was paper towel nxed in my salad. Waiteess was slowly
Loved the ribs, and the shrimp appetizer. Also the service was wonderful, with the Hard Rock ambiance to go with it. I think this Hard Rock is better than ever.
Once seated we waited about 25-30 minutes just for our waiter to come over and take our drink order. After another 15 minutes he finally returned with our drinks. This wouldn’t be bothersome if it was packed but from what we noticed this waiter only had one other table. The manager was a very nice lady and was pleasant. That would be the only good thing to say about this location. The food was mediocre and over priced for what you get.
Service was slow.
Clean and tasty as usual. I will be glad when full menu and especially milk shakes return
Very cool place! Staff was fun and easygoing!
Food was very good. Waitresses were super nice and helpful.
Great service and safety measures.
Went for a Birthday and had a Blast!
The whole staff rocked!.
Love this place!
The service was not great. We had to wait a long time for orders or had to ask more than once for the same order. Food that was supposed to be wrapped to go was placed in the dispose pile so our friends used plate was put on top of the plate we wanted to go in error. Mgr did give us a replacement but it was concerning they knew the food was dirty and brought it out in a container anyway to go
Fantastic service from start to finish from all. Food was quick and great deals to be had for booking online. Cleanliness and safety level excellent.
Thank you so much for the review!
We really enjoyed our lunch at Hard Rock. The staff were amazing!
Great food and service. Will recommend to friends and family.
Great service and great service- despite a pandemic.
Despite the COVID-19 pandemic across the country, I was very impressed with how Hard Rock Cafe kept people safe. Facemasks, temperature checks, social distancing, frequent cleanings, and all other measures made us feel safe for the first time eating indoors since March. I would definitely feel comfortable going back again!
It was a wonderful experience! Will go again! 😁
Great customer service!
There was an incredibly long wait for drinks and food. There service was so unbelievably slow. I should not take over 20 minutes to have a server come over to greet us to take our drink order. We had to get up ourselves to get straws and napkins. The food was just ok for the price we were paying. Medium rare burgers came out Well done. We didnt want to send it back as it would take even longer before we would be able to eat. Then we waited for another 20 minutes for our server to come back and ask if we needed our checks. and then waited again for her to come to collect them and forever to come back with the cards/change. I was so disappointed with how slow the serve was.
Burger was overpriced and very average. Nothing special.
The waiter was amazing, the host at the front door was great as well. Most of the food was cold or wasn’t good at all.
Our server was amazing... Professional and very courteous...
Took good care of my company
It's Hard Rock, you have to go. Always a fun experience, love the memorabilia and good music. Drinks are good and food is alright especially if you're craving something fried. Kid friendly
We had a great time at the Hard Rock Cafe, thanks to the server, he was a pearl!
Our children also had a blast!
Awful food and service
The staff was very accommodating, but they must have been understaffed because the food took a long time to come out with little communication between the kitchen and serving staff about menu items that were no longer available.
Service took forever. About 45 minutes after ordering we were told they didn’t have the ingredients for our salads (we’d ordered 3 of them). So we had to reorder food (which they luckily comped). At that point they brought the food to the rest of our table (6 people) and their food was all cold. Very disappointing meal.
Hard Rock Cafe - Washington, DC offers takeout which you can order by calling the restaurant at (202) 737-7625.
Hard Rock Cafe - Washington, DC is rated 3.9 stars by 539 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.