Hard Rock Cafe - Washington, DC

3.9
539 Reviews
$30 and under
American

Top Tags:

Casual
Fun
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 539 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
4.0
service
4.1
ambience
3.7
value
Noise · Moderate
58% of people would recommend it to a friend
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TW
TammyW
1 review
Dined 3 days ago
Overall5food5service5ambience5

Our Server was Jonathan and he was Fantastic! Burgers and grilled chicken w/Mac and Cheese was delish! Would definitely recommend Hard Rock Cafe DC.

C
Chiara
1 review
Dined 4 days ago
Overall3food3service2ambience4

Ambience: super cool.
Shop: very nice.
Food: ok.
Service: bad.
Feeling was "we want you to finish, go away in order to close and go home".
Reservation at 7. At 7.20 we wanted to eat something more, some french fries ...kitchen closed! At 7.30 we asked for a dessert, kitchen closed! I said "we reserved at 7 because you put the hours slot on the website. Before closing the kitchen it would be nice to wait for the customers"...and we got a slice of cheese cake.
This has been our 1st Thanksgiving dinner in the US.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on November 18, 2020
Overall5food5service5ambience5

Very nice setting.. service was very attentive.

GA
GailA
1 review
Dined on November 14, 2020
Overall1food1service3ambience3

Your menu has changed and it is not very good anymore. The choices are so limited and no nice dinner meals that stuck out to me. The prices are ridiculous for the portions.

NH
NancyH
1 review
Dined on November 7, 2020
Overall5food5service5ambience4

Met with friends at the DC restaurant. They were able to seat us outdoors and split b/w 2 tables. Waiters were attentive. Food was good. Can’t wait until they serve the pulled pork sandwich with apple again. Manager was awesome. They’ll take your temp when you first arrive. Great job considering covid 19 guidelines!

Hard Rock Cafe - Washington, DC
Responded on November 15, 2020

NancyH, Thank you so much for your 5 star review!! YOU ROCK.

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OT
OpenTable Diner
Washington DC
3 reviews
Dined on November 7, 2020
Overall5food5service5ambience5

Service was very good.. many different employees at the table serving us. Food came out spot on.

Hard Rock Cafe - Washington, DC
Responded on November 15, 2020

Thank you so much for your 5 star review!! Rock On.

Report
OT
vipOpenTable Diner
Washington DC
21 reviews
Dined on November 1, 2020
Overall5food5service5ambience5

I really enjoy frequenting this restaurant. The staff is friendly and accommodating. I will be back!

N
Nini
Richmond
5 reviews
Dined on October 31, 2020
Overall2food3service2ambience2

Our waiter was awesome but the service in regards to food and drinks was severely slow. Especially seeing as though it was not a very busy night.

KM
KenM
Washington DC
1 review
Dined on October 31, 2020
Overall2food3service1ambience2

Been to a lot of HRC locations over the years including this one. This was a disappointment. Halloween night and not too busy but looked understaffed. Long wait for condiments and no drink refills. Waited nearly 20 minutes to get the check. Not asked if we were reward members. Not enthused about returning.

RN
RocNY2612
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

We had reservations this past Saturday and everything was great! Hostess and server were both super friendly and welcoming, and manager was present and assisting his staff. We even got a free brownie sundae for making a reservation, which just made our night. Thanks to the staff for providing us with a very enjoyable evening.

JB
JamesB
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Great food, atmosphere, service. One of the best dining experiences i have ever had ❤. Thank you

J
Jo3690
Phoenix
2 reviews
Dined on October 16, 2020
Overall2food1service2ambience4

Steak was small(not 16oz) and very overcooked. Asked for medium. Came out well. No pink at all not even next to bone. Outside had heavy char. Broccoli was cold yet over cooked. Seemed reheated and got five florets. More employee conversations than service. Employees didn’t seem like they wanted to be there and it showed

OT
OpenTable Diner
Washington DC
1 review
Dined on October 11, 2020
Overall5food4service5ambience5

Superb service! I appreciate the COVID safety measures and the extra safety that was established.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on October 10, 2020
Overall4food4service3ambience3

Daughter bday. There was paper towel nxed in my salad. Waiteess was slowly

JB
JosephB
Washington DC
3 reviews
Dined on October 3, 2020
Overall5food4service5ambience5

Loved the ribs, and the shrimp appetizer. Also the service was wonderful, with the Hard Rock ambiance to go with it. I think this Hard Rock is better than ever.

J
Jdb999
1 review
Dined on October 3, 2020
Overall2food1service1ambience1

Once seated we waited about 25-30 minutes just for our waiter to come over and take our drink order. After another 15 minutes he finally returned with our drinks. This wouldn’t be bothersome if it was packed but from what we noticed this waiter only had one other table. The manager was a very nice lady and was pleasant. That would be the only good thing to say about this location. The food was mediocre and over priced for what you get.

OT
OpenTable Diner
1 review
Dined on September 27, 2020
Overall1food2service1ambience5

Service was slow.

OT
OpenTable Diner
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

Clean and tasty as usual. I will be glad when full menu and especially milk shakes return

OT
vipOpenTable Diner
Washington DC
21 reviews
Dined on September 25, 2020
Overall5food5service5ambience5

Very cool place! Staff was fun and easygoing!

JM
JuanM
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Food was very good. Waitresses were super nice and helpful.

FP
FelixP
1 review
Dined on September 18, 2020
Overall5food4service5ambience5

Great service and safety measures.

Went for a Birthday and had a Blast!

The whole staff rocked!.

OT
OpenTable Diner
Washington DC
1 review
Dined on September 11, 2020
Overall5food5service5ambience5

Love this place!

O
Overpriced
Los Angeles
6 reviews
Dined on August 28, 2020
Overall3food5service3ambience4

The service was not great. We had to wait a long time for orders or had to ask more than once for the same order. Food that was supposed to be wrapped to go was placed in the dispose pile so our friends used plate was put on top of the plate we wanted to go in error. Mgr did give us a replacement but it was concerning they knew the food was dirty and brought it out in a container anyway to go

BH
BelindaH
1 review
Dined on August 20, 2020
Overall5food4service5ambience4

Fantastic service from start to finish from all. Food was quick and great deals to be had for booking online. Cleanliness and safety level excellent.

Hard Rock Cafe - Washington, DC
Responded on August 24, 2020

Thank you so much for the review!

Report
KR
KerryR
1 review
Dined on August 4, 2020
Overall5food4service5ambience5

We really enjoyed our lunch at Hard Rock. The staff were amazing!

EL
EnriqueL
Washington DC
2 reviews
Dined on August 1, 2020
Overall5food5service5ambience5

Great food and service. Will recommend to friends and family.

SN
SheaN
1 review
Dined on July 30, 2020
Overall5food5service5ambience5

Great service and great service- despite a pandemic.

L
Lynn
1 review
Dined on July 12, 2020
Overall4food4service5ambience4

Despite the COVID-19 pandemic across the country, I was very impressed with how Hard Rock Cafe kept people safe. Facemasks, temperature checks, social distancing, frequent cleanings, and all other measures made us feel safe for the first time eating indoors since March. I would definitely feel comfortable going back again!

OT
OpenTable Diner
Charleston
5 reviews
Dined on July 10, 2020
Overall5food5service5ambience5

It was a wonderful experience! Will go again! 😁

OT
OpenTable Diner
Kansas City
2 reviews
Dined on June 26, 2020
Overall5food5service5ambience5

Great customer service!

JS
JessicaS
1 review
Dined on March 7, 2020
Overall2food2service1ambience3

There was an incredibly long wait for drinks and food. There service was so unbelievably slow. I should not take over 20 minutes to have a server come over to greet us to take our drink order. We had to get up ourselves to get straws and napkins. The food was just ok for the price we were paying. Medium rare burgers came out Well done. We didnt want to send it back as it would take even longer before we would be able to eat. Then we waited for another 20 minutes for our server to come back and ask if we needed our checks. and then waited again for her to come to collect them and forever to come back with the cards/change. I was so disappointed with how slow the serve was.

PK
vipPamK
Chicago
1 review
Dined on March 6, 2020
Overall3food2service4ambience2

Burger was overpriced and very average. Nothing special.

AS
ArniciaS
Baltimore
1 review
Dined on March 1, 2020
Overall2food1service4ambience4

The waiter was amazing, the host at the front door was great as well. Most of the food was cold or wasn’t good at all.

YC
YvonneC
1 review
Dined on February 23, 2020
Overall5food5service5ambience5

Our server was amazing... Professional and very courteous...

OT
OpenTable Diner
Washington DC
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Took good care of my company

JB
JosephB
Washington DC
4 reviews
Dined on February 22, 2020
Overall4food3service4ambience5

It's Hard Rock, you have to go. Always a fun experience, love the memorabilia and good music. Drinks are good and food is alright especially if you're craving something fried. Kid friendly

C
Caroline
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

We had a great time at the Hard Rock Cafe, thanks to the server, he was a pearl!
Our children also had a blast!

OT
OpenTable Diner
Philadelphia
1 review
Dined on February 17, 2020
Overall1food1service1ambience1

Awful food and service

ED
EvaD
New York Area
1 review
Dined on February 16, 2020
Overall3food3service4ambience4

The staff was very accommodating, but they must have been understaffed because the food took a long time to come out with little communication between the kitchen and serving staff about menu items that were no longer available.

OT
OpenTable Diner
New York Area
1 review
Dined on February 16, 2020
Overall2food1service2ambience2

Service took forever. About 45 minutes after ordering we were told they didn’t have the ingredients for our salads (we’d ordered 3 of them). So we had to reorder food (which they luckily comped). At that point they brought the food to the rest of our table (6 people) and their food was all cold. Very disappointing meal.

FAQs

Hard Rock Cafe - Washington, DC offers takeout which you can order by calling the restaurant at (202) 737-7625.

Hard Rock Cafe - Washington, DC is rated 3.9 stars by 539 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Washington, DC