Hakkasan Mayfair

4.5
4476 reviews
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£41 and over
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Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Chef Tong Chee Hwee brings his contemporary take on Cantonese cuisine to this elegantly designed space.

Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new.
The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients.

Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment.

Please note the 'Taste of Hakkasan' menu is not available from 26th Nov/18 until 2nd Jan/19 and 14th February
What 4476 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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IO
London
2 reviews
Dined 2 days ago
Overall 3food 4service 1ambience 2

STAFF MUST SMILE MORE AND BE MORE PROFESSIONAL . THEY LOOK BORING , MAYBE WAS A BAD DAY ...

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LV
London
7 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Amazing food, great service, all set in a relaxed yet elegant environment.

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s
London
3 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Food and service amazing as usual!!

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JW
London
3 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Very tasty and beautifully presented set menu including dim sum, main and lovely bombe dessert. The exquisite cocktails, again beautifully presented, were heavenly and very moreish. The staff were very courteous and attentive and really made the whole experience memorable and special. The décor, ambience, food, staff and those wonderful cocktails added up to a wonderful afternoon.

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V
London
14 reviews
Dined 3 days ago
Overall 4food 5service 4ambience 4

Great restaurant and great food. Can’t really fault it. We came here for a special occasion as a result had dressed accordingly. Lots of people casually dressed in hoodies and baseball caps. Could well have been in an American diner! That was the only slightly disappointing aspect!

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JM
London
2 reviews
Dined 3 days ago
Overall 4food 4service 5ambience 3

V enjoyable celebration dinner, the food was out of the world, although only tepid when served. The environment was v noisy, with piped generic house music playing just a little too loudly to hold an intimate conversation.

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TT
1 review
Dined 3 days ago
Overall 2food 2service 1ambience 2

The waiter did not tell us anything about the menu, when we asked what he recomended he just pointet at many different courses, and it looked like he didnt know the menu.
Two of us got the food way before the others, and it was cold when the others got their plates. He did not tell us what the dishes were and the music was way to loud.

The only thing that was good about this night at hakkasan was the man who served us wine (and i didnt even drink wine).

I was really dissapointed because i was really looking forward for this night at hakkasan.

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ED
London
25 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Always amazing. My favourite restaurant!

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OT
London
7 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

As always 10/10.
Jen & Edgar also looked at us !
Couldn’t fault anything

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CG
Norfolk
1 review
Dined 4 days ago
Overall 1food 1service 1ambience 1

Absymal service. Overcrowded/dark/ iratating repetitive music and quite ridiculously overexpensive.
Two dishes didnt turn up and the waiter couldnt explain. Thankfully the company was great so headed off and drank cocktails at a nearby venue.

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LM
1 review
Dined 4 days ago
Overall 2food 2service 3ambience 5

Quality price ratio disatrous. Some plates were presented in a really bad way. We chose the dragon menu and for that price (120 without drinks) we were expecting to be satieted..well we were not. We once tried the same restaurant in Miami and it was a completely different experience. Customers, listen to me..go to any Chinese restaurant in Soho and you will be more satisfied and with a lot more money in your pocket.

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S
London
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 4

Delicious dishes, lots of variety and excellent service

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m
London
4 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

We both loved the food and it was very flavoursome!

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c
Bedfordshire
17 reviews
Dined 5 days ago
Overall 3food 4service 2ambience 2

The food was good but the service less so. Its quite noisy, but all restaurants seem to be noisy these days.

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P
London
27 reviews
Dined 5 days ago
Overall 4food 4service 4ambience 4

We were Mum and Son for a birthday meal and it was perfect. The menu we chose, included the best chicken satay ever! Great service and ambiance. A good choice for lots of events and reasons. Recommended!

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OT
London
3 reviews
Dined 5 days ago
Overall 3food 2service 5ambience 3

Portions very small for money paid

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P
London
1 review
Dined 6 days ago
Overall 4food 5service 3ambience 5

Great food but lunch took far too long for just two people. An hour and a half for a few dishes was a bit much.

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OT
London
3 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Family trip

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OT
London
1 review
Dined on January 15, 2019
Overall 5food 5service 5ambience 5

Delicious 👌

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B
1 review
Dined on January 15, 2019
Overall 2food 5service 3ambience 2

I wouldn't recommend this restaurant for none of the above. However the food was good. But that place is far too noisy, it is a pain trying to have conversations with your guests. The waiters take our emply plates and glasses far too quickly. Of course the prices are far too expensive for the standard of the restaurant. A shame you need to pay for the nibbles! Done it, won't do it again, and won't recommend until the owners change their view and stop making as much money as possible, as it is soooo obvious!

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OT
London
6 reviews
Dined on January 14, 2019
Overall 5food 5service 5ambience 5

Went for a friend’s birthday. Used the deal. Good food, lovely place and good service.

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MB
London
2 reviews
Dined on January 13, 2019
Overall 5food 5service 5ambience 5

Great food
The dumplings and the sea bass were just fantastic
I did not like the hakkatini cocktail that much but it was just a wrong choice on my part ( it wasn't my type of cocktail)

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L
London
8 reviews
Dined on January 13, 2019
Overall 2food 3service 1ambience 4

From the time we arrived the service was shocking. The lady on the cloakroom was not welcoming and our waiter seemed to have an attitude from the minute we sat down. Whilst taking our order he was inattentive and seemed more interested in what was going on in the restaurant

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AS
London
1 review
Dined on January 13, 2019
Overall 5food 5service 4ambience 4

Love coming back here for the dim sums! Absolutely delicious and enjoyed the service that was quick and efficient.

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E
London
61 reviews
Dined on January 13, 2019
Overall 5food 5service 5ambience 4

Great lunch and very good service. We also enjoyed the new carrot cake.

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OT
London
13 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Best ever duck spring rolls and duck salad!

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OT
London
1 review
Dined on January 12, 2019
Overall 2food 2service 1ambience 5

The vibe was ok in there, upstairs very cramped.... Bar area way to busy ... We ate downstairs and the ambiance was nice and tunes good. But waitress and other waiters seemed moody. And considering the big service charge, I expected more.

Wasn’t great . But ok

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LS
1 review
Dined on January 12, 2019
Overall 3food 4service 4ambience 3

We was stressed to finish dinner?
Two hours not enough!

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OT
London
3 reviews
Dined on January 12, 2019
Overall 5food 5service 3ambience 4

The food was great- we had the tasting menu for £38pp. On booking I made a note saying it was my birthday And my dessert had a birthday message and a candle which made me very happy

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NW
London
2 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Excellent, as ever!

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AG
London
2 reviews
Dined on January 11, 2019
Overall 5food 5service 4ambience 5

I love it here! Great place, great food! Going back soon!

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OT
London
2 reviews
Dined on January 11, 2019
Overall 4food 5service 5ambience 4

Hakkasan est toujours une valeur sure, la cuisine se vaut partout dans le monde, c’est un très bon restaurant chinois. Des serveurs aux petits soins. Bonne ambiance mais musique un peu trop forte.

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LA
London
2 reviews
Dined on January 9, 2019
Overall 1food 1service 1ambience 1

Utterly appalling experience from start to finish - food not very good at all and service diabolical. They probably couldn’t care less they are busy and successful - it’s a Mystery to me and to the six other diners with me

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TD
London
3 reviews
Dined on January 8, 2019
Overall 3food 3service 2ambience 5

Great date spot! The ambience and service is very pretty. Unfortunately the food tasted only so-so (I prefer the sister restaurant Yauatcha in terms of food). The wait staff during dinner seemed a little unorganized. The waiter for our table actually never got to take any of our food or drink orders, instead the hostess took our orders and she could see we were waiting around for a good 15-20 mins. Also we asked for the check 4 times before it was brought to us (again by the hostess).

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R
London
13 reviews
Dined on January 8, 2019
Overall 1food 2service 1ambience 4

I am a regular at this restaurant, Just recently the service has been poor and the food average
On my recent visit the waiter forgot to order my starter, my main course turned up late (20mins after my partners main course had been served), then when my main course finally turned up they served the wrong dish and then 10mins later the main course turned up cold !!!!!!
To the owners you need to get a grip Waiters had hardly speak English ,organisation is poor
I am so disappointed this was one of my favourite restaurants in London.

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OT
London
1 review
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

Fantastic food complemented with great service.

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DS
London
3 reviews
Dined on January 7, 2019
Overall 3food 3service 2ambience 4

Maybe my expectations were set too high for this restaurant or the fact that we were dining under a cheaper set menu influenced our experience, but needless to say we left feeling slightly disappointed. The service was very rushed we were in and out in just over an hour we staff took away plates before we had finished. Our mains cutlery was set up while we were eating our starters and my partner used some of it and left it on his plate when he had finished- the waitress then placed it back on the table for him to use again, my napkin was removed after our mains and not replaced when the desserts were given. There was no interaction from the staff with no explanation of what was in the dimsum selection. Staff looked tired and unhappy not what were were expecting from a Michelin starred restaurant. The food was ok standard but again nothing different from our local Chinese apart from a nicer presentation.

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C
Kent
4 reviews
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

The food was amazing especially the dim sum. Two of my party hadn’t been before and with the first bite they understood why I wanted to come back so much!!

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OT
London
1 review
Dined on January 6, 2019
Overall 2food 2service 2ambience 3

We booked the £38.00 set menu deal.

Our experience was tainted by the inflexible nature of Hakkasan’s menu to adapt for individual’s with allergies.

Our first waiter seemed very disinterested with helping us to decipher the menu to establish what our son with seafood and nut allergy could eat apart from the Vegetarian options.
Our second waiter was much more helpful but the choice on offer for my son was limited by the fact that most of the meat options had some sort of fish sauce added to it.

The £38.00 set menu portion sizes would be better restricted to only the lunch period as you were left hungry without additional dishes.

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OT
London
1 review
Dined on January 6, 2019
Overall 1food 3service 3ambience 1

I told them I am vegetarian and they gave me shrimp sauce. Which I tried and is just not acceptable

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