Founders Inn Swan Terrace Grill

Sort by

1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The room and setting is absolutely beautiful. The food was it and delicious. The staff was very friendly and very polite. It was an absolute pleasure to dine
   

   Report
2. DK

   DeborahK

   Richmond

   1 review

   5.0

   1 review

   Dined on May 21, 2023

   overall5food5service5ambience5

   Great food for the Brunch. Emily, our wait staff went out of her way to ensure we had enough water and coffee as well as clearing our plates off of our table. Emily always has been a great wait staff every time we come for a meal at Swann Terrace.
   

   Report
3. a

   annv

   1 review

   3.0

   1 review

   Dined on May 19, 2023

   overall3food2service4ambience4

   I found Swan Terrace to be a lovely place for lunch with very comfortable chairs and pretty upholstery and carpet. However, there were no menus. I was told that lunch was served at the buffet. The dishes on the buffet were quite spicy.The broccoli and desserts were good but nothing else. It was disappointing. I would recommend calling first to ask about the foods on the buffet before reserving a table.
   

   Report
4. SH

   SusanH

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   Great atmosphere and food and service were excellent!!
   

   Report
5. JG

   JeffG

   Hawaii

   23 reviews

   4.0

   23 reviews

   Dined on May 14, 2023

   overall4food3service5ambience4

   We went for Mother’s Day brunch buffet this year and it was busy. The check-in process was easy and we were seated quickly despite the large group of people. Overall, the food was pretty good, but the quality was not that great given the price.
   

   Report
6. BR

   BeckyR

   Richmond

   4 reviews

   4.0

   4 reviews

   Dined on May 14, 2023

   overall4food5service5ambience3

   The Swan Terrace was so beautiful. I really enjoyed the food, my date thought it was mediocre. I loved the variety. I did not realize that the seating arrangements were so different. I assume if you arrive early, you can get the comfortable seating in the main dining area. The area was noisy, but it's to be expected with that number of people. Also since so many people are waiting to be seated at the same time, there is a line and a process to be seated. It was handled pretty well; still chaotic. The service was good; no complaints. Overall, a pretty good experience.
   

   Report
7. D

   Drrojoe

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food3service1ambience4

   Food was good but not worth the price. $130 for two people for the brunch.
   

   Report
8. TS

   TheresaSW

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food4service4ambience4

   I really enjoy treating my loved ones with a brunch like this! They did an amazing job with crowd control and making sure there was more than enough food options for all
   

   Report
9. MA

   MartyA

   Richmond

   3 reviews

   4.0

   3 reviews

   Dined on May 14, 2023

   overall4food5service2ambience5

   Food and atmosphere was very nice. The server was very friendly but kept forgetting our drinks and charged us for items we didn’t order. We resolved it with no issue but, seriously?
   

   Report
10. L

    Lisa

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    What a beautiful venue! We had the perfect dining experience all around, from the very pleasant staff to the delicious food. I'm so excited we found this place. The grounds are beautiful, my little girls enjoyed exploring the gardens after dinner. Easily a new favorite!
    

    Report
11. A

    Amyb

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on May 7, 2023

    overall2food2service2ambience4

    Not much fresh items. Omelette that was made for me was very good. Chicken was dried out. They give you one small piece of roast beef. Salad bar was ordinary and dessert area needs some help. I would not go back for the money you pay.
    

    Report
12. HW

    HeatherW

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience5

    Food was fantastic, service was fast and friendly!
    

    Report
13. LM

    LenM

    1 review

    5.0

    1 review

    Dined on April 21, 2023

    overall5food5service5ambience5

    good chow **************************************************************************
    

    Report
14. JO

    JudithO

    Richmond

    3 reviews

    3.0

    3 reviews

    Dined on April 16, 2023

    overall3food3service2ambience4

    Not our servers fault but she was attending two large parties and it took away from our table. It was hard for her to keep up. Anything we wanted took longer than expected. I would recommend if a server has a large party other people should be assigned to the smaller group tables. Food was OK.
    

    Report
15. JP

    JPTP

    Philadelphia

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 10, 2023

    overall5food5service5ambience5

    Made a last minute reservation. Great service and food. Would definitely return.
    

    Report
16. MK

    MargeK

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    The buffet for the most part was kept at a more suitable temperature this year than last. The variety of food selections was outstanding. Most of all, the service was superb.
    

    Report
17. M

    Melissa

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 9, 2023

    overall3food3service1ambience3

    Extremely poor organization at the time of sitting. The people in charging of sitting guests were overwhelmed. We tried asking questions, and lost over 20 minutes trying to get our names on the list to get sitted even though we had a reservation.
    

    Report
18. FM

    FrankM

    Richmond

    66 reviews

    vip
    4.0

    66 reviews

    Dined on April 9, 2023

    overall4food4service3ambience5

    Our first time for a holiday brunch and on balance, it was pleasant experience. Our server, while professional, seemed to have more tables than she could easily accommodate. Organized seating arrangement and everyone we spoke to was professional and friendly. A nice variety but surprised on Easter that besides ham, there was not lamb or prime rib. But everything we tried was well prepared. When we went to the desert table around 2:40, there was little to choose from at either table although folks were bringing more pies out, but there were more customers than deserts at that moment. We were surprised that an automatic 20% tip was charged for a party of 2. We are accustomed to this practice for parties of either6-8 or more, but then this practice is advertised on the menu. We did not see this advertised anywhere, nor did we see the menu for this holiday brunch on the restaurant website. Appreciated the live piano player but it was difficult to hear from where we were seated.
    

    Report
19. C

    Chrys

    Richmond

    7 reviews

    2.0

    7 reviews

    Dined on April 9, 2023

    overall2food3service2ambience1

    WE have been frequenting Swan Terrace for holiday buffets for years. We arrived hopeful, and were so disappointed. We were not told that there might be overflow seating. Instead of eating in the lovely main dining room with the large window with lovely views and small intimate tables, we were dumped in an interior banquet room - made to feel like forgotten wedding guests. The food was meh - and the waiters untrained. My coffee cup arrived without a saucer and sans milk or sugar. When asked for the items, there was not a yes ma'am to be heard - ok, yup, yeah. He showed up with a large silver urn of milk and poured milk into my coffee. That was new. The performance was repeated for my second cup. And for all of this, we got to pay what those diners in the main room paid. Never again. You lost us.
    

    Report
20. HN

    HalN

    Western NC

    6 reviews

    5.0

    6 reviews

    Dined on April 9, 2023

    overall5food4service5ambience5

    Always a wonderful place for brunch on a Sunday with family.
    

    Report
21. S

    Smagirl

    Richmond

    10 reviews

    5.0

    10 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    Delicious food, smelled amazing. Beautiful atmosphere. A lot of variety. So worth it! Easter brunch was great!
    

    Report
22. TS

    TS1001

    Richmond

    1 review

    3.0

    1 review

    Dined on April 9, 2023

    overall3food3service3ambience3

    The food has been better at past holiday brunches. The omelettes were good. I don't feel that the food was worth $55 per person. We had the most fun at the petting zoo. It was nice that there was an egg hunt, but my daughters were too old to participate.
    

    Report
23. KT

    KirkT

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on April 9, 2023

    overall4food4service5ambience4

    As usual the food was good but lacked the variety as compared to the past. The service is always great and very pleasant. The added "service charge" is set at 20% so pay attention to your bill. The piano is a nice touch but too loud as holding a conversation at times was difficult. All in all a good place for special occasions.
    

    Report
24. OT

    OpenTable Diner

    Richmond

    9 reviews

    vip
    2.0

    9 reviews

    Dined on April 9, 2023

    overall2food2service3ambience2

    The quality of the food has definitely declined over the years. Easter brunch only added to the decline. Food was only semi warm and the crowd created even more challenges. While the servers attempted to keep up with the crowd there were too many people to provide adequate service. The Easter brunch was excessively overpriced for what you received considering the lack of quality in food and service and the crowd you had to battle to get your food.
    

    Report
25. AS

    AleeaS

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on April 8, 2023

    overall4food4service4ambience4

    Going for breakfast on Saturday morning is a good option. The food was tasty and it wasn’t crowded.
    

    Report
26. SF

    SusanF

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on March 23, 2023

    overall4food4service2ambience4

    The food on the lunch buffet was very good. The seating was comfortable and accommodating for large groups. The service was not good, there appeared to be only one server. Fortunately we did not have to wait for the food, since it was a lunch buffet.
    

    Report
27. KB

    KaseyB

    Richmond

    1 review

    5.0

    1 review

    Dined on March 21, 2023

    overall5food5service5ambience5

    Food was fantastic! Excellent selection. Beautiful dining with views of the courtyard!
    

    Report
28. g

    greyhoundva

    Richmond

    18 reviews

    vip
    4.0

    18 reviews

    Dined on March 19, 2023

    overall4food4service5ambience4

    Went for Sunday brunch, lots of people there at beginning and we had to wait in line despite having a reservation after the opening time. Once we got to the desk we were seated immediately. Kailey our server was excellent. She immediately put us at ease and provided top notch service and was very attentive to our needs. The food was very good I started with the raw bar with oysters, shrimp and smoked salmon. Omelet station provide a good assortment of ingredients and provided a nice size omelet which was easily split between the two of us. Carving had prime rib and corned beef which was juicy and tender. Salad bar was ample with fresh ingredients. There were also breakfast meats which I did not try. Weakest part of this buffet was the dessert bar which was average compared to the other sections. Overall a great experience and spectacular service thank to Kailey. We had been to this brunch before and would definitely return based on this experience. It is a great value consider the items offered.
    

    Report
29. RN

    RoseN

    San Francisco

    1 review

    4.0

    1 review

    Dined on March 19, 2023

    overall4food5service5ambience5

    The food is always excellent. The noise level is a little high due to a live piano in the background and conversations happening simultaneously. There was a line to enter the restaurant even with a reservation. The wait was 20 minutes or so. We plan to visit again.
    

    Report
30. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5

    Very friendly staff and great food, would definitely come back.
    

    Report
31. SB

    ShirleyB

    Richmond

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5

    I really appreciate us being seated in an enclosed room because this was a planned meeting of ten! Our waiter was very attentive, helpful, and courteous!! Thank you! We will return!!
    

    Report
32. K

    Kensey

    St. Louis

    4 reviews

    3.0

    4 reviews

    Dined on March 11, 2023

    overall3food4service2ambience4

    I love the setting here, it’s a beautiful place. The prices are higher than the quality should allow and on this visit the service was very slow. There was a wedding taking place while we were there and I suspect they did not staff appropriately. First we were left standing at the hostess stand while the hostess was on the phone without being acknowledged by her at all for 7-8 mins before a different person finally came over and found our reservation and sat us. Service was slow throughout the meal but the waiter was kind and was trying his best. I like to visit Swan Terrace to make special occasions exceptional but this time they missed the mark.
    

    Report
33. CC

    CynthiaC

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on February 26, 2023

    overall5food5service5ambience4

    We took our family including 4 children ages 5 to 13. Everyone found food they enjoyed. The offerings included prime rib, oyster, shrimp and salmon. Typical breakfast buffet items also available. Desserts were excellent. Very nice time.
    

    Report
34. LE

    LauraE

    Richmond

    1 review

    5.0

    1 review

    Dined on February 22, 2023

    overall5food5service5ambience5

    Highly recomend. Never disappointed in Food, Presentation, Service or Atmosphere.
    

    Report
35. OT

    OpenTable Diner

    Richmond

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service5ambience4

    The food was terrible not fresh
    

    Report
36. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    My experience was everything! This was my first time celebrating a Valentine’s Day with a spouse and it was everything I imagined and more. Eric made the night very pleasant as well and my son loved his food also they were very accommodating for last minute changes to my reservation. Will definitely be back!
    

    Report
37. T

    Twoods

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5

    It was a beautiful and memorable Valentine's day for Hubby and me. What a unique experience. Cocktail reception with appetizers then off to our 4-course meal, all while listening to a talented piano player. Try it next year, you'll love it!!
    

    Report
38. LW

    LawannahW

    Richmond

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    My husband and I enjoyed the whole experience for Valentines Day which included a reception a 4 course meal, soft piano music. The food was excellent!! The wait staff was courteous and prompt. We didn’t want for a thing. It was a lovely and memorable experience!!
    

    Report
39. OT

    OpenTable Diner

    Richmond

    5 reviews

    3.0

    5 reviews

    Dined on February 14, 2023

    overall3food3service5ambience4

    The experience was not worth the price….
    

    Report
40. BM

    BryanM

    Richmond

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service5ambience5

    Amazing deal for Valentine’s Day. The staff was amazing and worked their butts off. The food was amazing and the atmosphere was awesome.
    

    Report