We booked Cafe Benji which is on the first floor within Jarrolds department store in Norwich for "Afternoon Tea" to celebrate my wife's birthday, along with our youngest daughter. It was a really good experience and perhaps a hidden gem. We were warmly welcomed, expected due to having pre-booked, and taken to our reserved table. The service throughout was excellent, as was the tea (coke for my daughter) and food served, which included 4-varieties of sandwich, warm scones with cream and jam, and a super-cake selection. In fact we couldn't eat it all and they were well prepared with small takeout cartons. Benji's was well decorated/themed, creating a really nice setting. We went on a Monday afternoon, so naturally would be quieter. Definitely recommend and will be visiting again.