Bourbon Steak by Michael Mina - Miami
Unfortunately after enjoying many delightful dinners here we did not find our visit Saturday very pleasant.
Granted it was very crowded but the noise level was not conducive to a normal conversation. We had to speak loudly - almost shouting- to be heard. The biggest problem though was the slow service. I don’t know if our server forgot to order our main courses from the kitchen but they took forever to reach our table. Our server kept disappearing we think over to the other side of the dining room and it was difficult getting service. Waited for ages again for the bill. The food was okay but not great.
Not sure if we will come back.
Great service and delicious food. Highly recommend this restaurant.
Our steak was a huge disappointment, lacking flavor. Good sides and salad. Waiter was so excited to offer one of our party gluten free bread, which was inedible, along with stale butter. Will not return or recommend.
Excellent service and food
The steaks were amazing. The service was very friendly. My customers enjoyed the meal. Thanks!!
Service was very slow. The valet (Marriot Hotel) lost our car for over 40 minutes upon exiting the restaurant. This was our second time at the restaurant. The food was excellent on both visits, but there was a drop in the level and quality of service.
It was very disappointing to wait an hour when you have a reservation, then it took 20 minutes to get a server, every table around us got their famous french fries except us so we had to request them . Food was great but honestly the wait and the way it was handled it was not the best. It ruin our father's day dinner. We might give it a try again as we were there before and everything was great but this time was horrific. Hope it gets back to normal
Service was extremely slow and bad. Waiter was not attentive and didn’t even asked if we wanted more drinks.
Took awhile to get menus, desert menu, order the food and drinks.
Also took valet 25 minutes to get car.
We had a wonderful time! The food and the service was excellent. The waiter was very friendly and very informative with the entire menu!
Perfect wine and my steak was amazing.
The leather seat and ambiance was a pleasure I spend a romantic evening.
Wife and I celebrated our wedding anniversary. WOW- across the board! The ambiance was very classy, quiet yet energetic atmosphere. Diverse and tasty food menu and robust wine menu. My wife got filet mignon with king crab béarnaise and I ordered filet mignon. Our sides were Mac and cheese, garlic mashed potatoes, and creamed spinach. Everything was EXCELLENT! We have been to countless steakhouses in south and central Florida and have to say the steaks at Bourbon Steak were in our top 3 overall! Service was stellar; Steve had a perfect balance of attentiveness and giving us space. Steve paced our meal perfectly and had great attention to the smallest detail (promptly folded napkin when left for bathroom, brushes crumbs off table). The restaurant staff also wrote and signed by 12+ staff a personalized anniversary card for my wife and I. Banana dessert was delicious and presented tableside. We will absolutely be back. This is a MUST TRY! Also, stop by the lobby bar beforehand: great drinks and live music (piano) started at 8pm on a Saturday.
Servers were inattentive and had to be called to table rather than giving us their attention
Never had this before . Service was extremely disappointing this time
We ordered the Tuna Tartar, 8 oz filet mignon, snapper, macaroni the snapper and macaroni & cheese were excellent!
First class establishment. Tremendous service....porterhouse was a little too fatty but doesn’t matter....outstanding experience and can’t wait to go back....server was impressive....
We chose Bourbon Steak for my birthday dinner and I’m so happy we did: the place is beautiful and the entire staff was extremely courteous and friendly. Oh yes, the food was delicious, with excellent appetizers, meats and sides!
Definitely a great dining experience!
Its been a few years since my last visit and the quality has definitely gone down. The ambiance was nice, very intimate love both. However, the infamous fries were overly salty, steak was under seasoned, I had to ask for salt and pepper. I ordered the the strip and my wife the filet. Will not be returning or recommending.
Very nice.. great drinks and my fav tuna tartare
The food is always consistently good and atmosphere is fun. Tonight it was way loud. If you plan on going with friends, don’t expect to hear them.
Excellent atmosphere and service, the food was really good, we had a nice evening on the occasion of my daughter's graduation, everything was as we expected.
excellent! service is wonderful, food is as well. a great place for a special occasion dinner!
El servicio excelente, el gin tonic espectacular. Muy buenas carnes y buen ambiente.
Manager Juan is attentive and has great hospitality manner. We can say he is the best restaurant manager we've seen in S. FL.
Excellent food, our waiter was very helpful and attentive. He was very informative about cuts of meat, wagyu stake.
He even brought samples pf the meat cuts to show us since we were not connoisseurs of stake. The Fois Gras was to die for.... Wagyu stake delicious!! All worth it...
We had a rough start... 3 parties were waiting for 15 mins before restaurant opened at 5:30pm. We were all sitting in front of the hostess desk waiting for them to start sitting and around 5:40pm a couple comes in and the hostess sits them, completing ignoring the 3 parties that were waiting!!! And we all had reservations for 5:30!! After being annoyed by a TERRIBLE hostess, we had a WONDERFUL server: Steve. He ensured our food was perfect and was very attentive, making sure we had a lovely anniversary dinner. He was very knowledgeable of the menu and gave us great recommendations! Thanks to Steve and the wonderful food we are giving this place a 5 star review! Thanks Steve!
the porterhouse was cooked to perfection and the wine was great.
Always a wonderful experience. We always look forward to visiting when in the area.
Michael Mina’s Bourbon Steak continues to be the best steakhouse in all of Miami. Amazing service with impeccable filets are a staple at this now JW Marriott Turnberry Hotel
We had a number of families together for graduation. We were seated individually, but they accommodated us and put our parties near each other. The service, drinks, and food were all exceptional.
Everything was outstanding
the meat wasn't good. Service ok and the price, very expensive compared with the quality of the food.
Ambience was very elegant.
All I can say. AMAZING. Went with my daughter and husband for our 29th Anniversary and it was wonderful. Our server Nick and his assistant were great. Got an anniversary card signed by the staff. Planning on going back soon.
We live here but still our first visit. It was great. We like it more than Morton's which a great place.
Out waiter ,Ramses, was special with good service and suggestions.
OOOHO those French Fries!!
Also I would like to add that hotel staff were good as well. We had a walk around and chatted with some of the staff.
my reviews are not good for open table and the restaurant as far as reservations.
I made it for four people, open table changed it to two people. I then changed it to 4 and printed it out.
I also called the restaurant to tell them I was having trouble with open table and we were 4
The day before the reservation open table confirmed 2 people. I called the restaurant at 6:45 in the morning and left a message we were 4.
When we got there it was set for 2 people.
Our go to restaurant for date night. For those who are not steak eaters, try the Scottish Salmon. The mushrooms are the go-to side, and they hand stuff their olives with blue cheese. Not for every night, but definitely for any occasion that is special.
Ridiculously overpriced. Very loud. Server was great though.
I cannot return to Bourbon Steak until the JW Marriott in which it is housed addresses the worst valet parking system I have ever encountered. After enjoying a wonderful Mother’s Day brunch, we encountered at least 50-75 people waiting for their cars. After being told the wait would be 20-25 minutes, it took nearly an hour for them to retrieve the car. That is completely unacceptable, and must be fixed.
Had Mother’s Day brunch here. It was wonderful!
The food was wonderful and the service. We really enjoyed our mothers day
Everything was OK. I just didn't understand why you charged almost 9% sales tax in Florida where tax is only 7%. Please advise.